room was next door to the laundry room and at 4 in the morning someone was doing laundry and the lack of pillows

it is a bit noisy at the front and room 19 is above the laundry/kitchen so

wifi a little weak at times.

the breakfast was always served well and tasted amazing

free onsite parking

the wifi needs work - on the

tv didn't seem to have bbc channels but used the wifi, which worked well.

off-road parking; warm and friendly welcome

kids loved our stay

nice and clean with friendly bar staff

good size spa, plus they don't allow kids in after 5pm

really liked the lady with short hair bossing the breakfast she was attentive despite it being busy and kept

maybe just longer hours for kids in the swimming pool would be nice.

great spa facilities and the restaurant was fabulous

everything was perfect from the staff to the rooms and the food, although the the hotel car parking could be

helpful staff, ev charger

it was fine but they might add another kitchen staff to allow for faster service when

location for us was good and ideal as we had a vintage car on a trailer so parking was easy

location, beautiful grounds with some stunning trees, a warm welcome, and a comfortable bar area with log fire

t eat in the main restaurant as nothing appealed and it was too expensive for a relaxed meal with kids

helpful staff - assisted us with some laundry and with advice on where to eat

really like spa facilities

no. wifi. bit run down.not exactly as booking.com describes. lots of stairs.

free parking as well,i will be back

wifi was a bit dodgy and signal disappeared quite regularly.

room service too expensive just the main menu

some bottled water in the room or some snacks available in the bar but even that was nothing to worry

good grounds to walk around in with pet ability to dine outside

restaurant and bar prices

friendly staff,comfortable accommodation, tasty and freshly cooked food, good parking

chose this hotel because it was pet friendly, close to our family and the location was perfect

we had drinks in the bar in the evening, very comfortable and cosy

bed. wifi.

the swimming pool and onsite gym is also a fantastic positive

the wifi signal in our room was weak.

wifi inconsistent

breakfast, location ideal to visit bath and surroundings

definitely coming back again-might even let the kids into our little secret place and bring them too

kids loved exploring the gardens, and finding hidden animal sculptures

location, friendly staff, gorgeous meal and breakfast, comfortable room

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

the breakfast was excellent

lovely for kids, great dinner, extremely cosy, really nice breakfast

facilities for kids and hidden gems (like the bear and cinema room) are so great

rooms, great facilities & grounds with lots of things to do with kids

great hosts, very accommodating and friendly. excellent breakfast!

requests with our arrival times and they were very accommodating, allowing me to stay in the bar to work so

his family are lovely, the property is gorgeous, the room was huge (we loved the space with our kids), and the

plenty of parking and there is seating in the garden for when the weather is good

cody, ben and matilda were super friendly and our kids had a great time

wifi didn t work, lack of bathrobes, which apparently they used to provide

we had a very good dinner and breakfast

bar service was slow

imaginative and very good food, especially breakfast

no toast at breakfast everything else was ok.

bags and bags of laundry met us as we went to our

there were laundry bags at the exit to the building which could be a fire risk

lovely building, super friendly staff, clean and comfortable room with free wifi and a bath

and secure parking good location welcomed by reception quick and easy check in room spacious and warm great

good wifi and great grounds - easy to get to bath and wells (and frome)

we had room service, lunch on the terrace and dinner in the restaurant and enjoyed every meal although my

breakfast wasn t great, which we were surprised at as the room service the previous night was lovely

also the changing rooms in the spa were very dated and could use

they also made a breakfast for me to take away because i left early in the morning

spa was lovely too

laundry left in hallway both days

beautiful settling; easy parking; lovely gardens

wifi was awful in the room i was allocated, and mobile signal was poor, so trying to catchup on

food was lovely - dinner & breakfast. attractive buildings and friendly staff.

of a mix up regarding ev charging as this was the reason i booked the hotel for two nights on business

new controller other than mixer taps and room 103 needs the shower head to go right up to top of bar (if a new

it s noisy as the kitchen extract is nearby

bar with music was open late then had people sitting under our window until 4am talking and being

minute but then leave you standing at the bar while they talk to their mates or disappear to the kitchen for 1

about breakfast, due to staff levels in kitchen no cooked breakfast which is fine but no choice of what they

laundry from previous guests left in our room

bar man was super charismatic and funny

big tv with all the common apps available and wifi

damage done by a pet to the bathroom door case

ornaments pictures and bits and pieces everywhere and the hotel is spotless, plenty of parking also

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

laundry facilities were no longer available

staff very friendly and helpful, excellent laundry service

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

in the laundry room at 6am in the morning -3 degrees outside

but i have to say just a small thing, the first day i had to make the sofa-beds for the kids myself

lovely comfortable room, good wifi and great breakfast!

hired a car in bath spa and drove to stonehenge

the breakfast was delicious, and although the hotel was full, the staff were really attentive to

the twin room (no 7) was clean and spacious enough, all staff were cheerful and friendly whilst breakfast was

helpful staff without being intrusive both at hotel and golf club large comfortable room to accommodate us and

lovely long walks with tennis and golf opportunities

golf course def will get some play next trip

great room and loved the ease of ordering room service through the tablet in the room

food was outstanding and the 'gin' bar was a real experience

was some misunderstanding in our booking and we have our kids staying in a different floor than ours

the kids had a fun stay

location, parking, food, service, staff, price.

breakfast and staff fantastic

noisy kids running up and down the hallway 11.00 at night can't blame the staff it's the parents

not much to say, maybe a bigger/healthier room service menu.

great location. easy, plentiful and free parking. attractive grounds.

the gym was basic and small

at the bar we had a sandwich

parking at the hotel was plentiful

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

paying for drinks at bar ud83dude02

bar during the evening - allowing us to finish our drinks in peace vecause we arrived late - giving

great atmosphere, good wifi, tv, heating and lighting

wifi in bedroom was so weak it wan't usable

our room was right next door to the workers' room and laundry

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

kept running into ice room etc in spa area which had signs for adults only- sign too small and kids kept ignoring

had a great stay and made full use of the excellent spa facilities, the gym and breakfast

long wait in reception for check-in. kids in the spa area - i.e. the pool

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

laundry is expensive to get done for weary long term travellers arriving here after many other

our friend was ill while we were away reception staff and laundry ladies were

breakfast was nice, kids loved it, very convenient location.

the wifi signal was weak at times

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

room which was stunning, lovely clean double bed, bathroom was immaculate, complimentary wifi and snacks even

there was a secret kitchen next to my room, full of candies and salted caramel ice-creams; the experience i

well stocked pantry and bar, a range of room service available

were traveling with our pet labrador and there had been a mix up in the booking and she wasn't booked in

staff amazing. breakfast experience was excellent, totally justified the cost.

beautiful breakfast and very attentive staff

was excellent the room was quite noisy as we are next to the gym with constant people walking

location, clean, very comfortable, beautiful room, big tv, great wifi

would have been nice if there were pool or spa facilities

in the booking was not specified that this pet friendly hotel would have asked for an extra 35 for

very helpful reception staff, sorting out an early check in.

wifi was a little slow, rooms are a little small too

in the 24 hours i stayed, the room service tray outside the room opposite was never removed so i watched the

we had drinks and a cheeseboard in the bar in the evening which were exquisite

great location. not far from major bridge hooked me up w/ local one-day laundry service

would have loved room service but all that was offered on the menu was drinks and crisps

breakfast outstanding

is perfectly located, bar is cozy, and rooms are well decorated

also, because this hotel is based across two different buildings they do not offer any sort of room service

continental breakfast with ancillary staff walking through dining room for household products and laundry whilst

breakfast bar amazing and full english was perfect. location so handy for everything!!

wifi and tv reception not great in the top floors, but they have a borrowing library so really

staff, excellent breakfast, nice room, quiet hotel, perfect location (easy to reach the city, but also the avon

location is perfect. quick walk to bath spa railway station and the city centre