(that said it was also a very nice place to be as a family and the kids were really looked after)

and clean very friendly helpful staff great food beautiful location and outlook really nice gym/spa fantastic

poor wifi connection over priced restaurant, avoid if possible! food was mediocre.

from the all the reception team to the bar staff at the brasserie, jacqui and her breakfast waiting team and

breakfast fabulous

access to gym and swimming pool included, staff was just great both reception and bar

drink at the bar because we were too late, the bar was still open and there were guests, but only room service

wifi was slow - had to resort to tethering to my phone

we ordered room service because the restaurant was busy and despite being told there might be a long wait it

the swimming pool to soak out our aches was a lovely surprise

room was next door to the laundry room and at 4 in the morning someone was doing laundry and the lack of pillows

it is a bit noisy at the front and room 19 is above the laundry/kitchen so

handy car park funky old hotel spacious room good beds two chairs bar

room service was quite acceptable

i don't think there was a customer wifi system

beautiful place. lovely pool and staff. lovely food.

meals in the restaurant away from the times the family of 17 had booked to eat, as we were told kitchen would

location for us was good and ideal as we had a vintage car on a trailer so parking was easy

stayed 3 nights, i found breakfast choices scarce, shower poor, wifi slow, windows single glazed, heating not

kitchen didn't have any gas so had a restricted menu and there was a wedding party there that sort

breakfast was great and nice to be able to book when we want to eat, good location for star

on our arrival back from a meal at the red lion, and as it was dark when parking the car, we were met by the

so warm and wecoming and even invited us in for tea whilst preparing our room for an unexpected early check in

parking is provided in the price , a lovely bonus

elder brook house adjoins the new inn pub and we really enjoyed popping through to the friendly bar and having

good wifi

parking and check in

friendly staff nice clean room nice breakfast parking easy

the service for breakfast was a little slow but hardly took away from the experience.

visited on a very busy weekend so there was a bit of waiting around at the bar and for breakfast

30am by staff in the laundry room, which was next to our room number 15 clattering something metal with no

i love the look of this place. it had a lot of lounging spots with working wifi.

wifi was a bit flakey in the room at times

wifi in bedroom was so weak it wan't usable

price was a bit steep at 70- 80 a night. no free wifi

laundry left in hallway both days

the tv in the room had access to movies and the wifi was good

wifi was very weak

there was plenty of parking space

parking for castle combe

an executive room we were put in a room at back of hotel and when i say back i mean back -: bins, laundry and

i had dirty laundry left in my room

the room was supposed to have a view but was in an annex that looked over the bins and laundry and was loud in

car parking was close to my room, had a space even at 11pm

unfortunately no wifi available throughout the stay

breakfast was fantastic. great customer service and help with laundry.

it would be perfect if laundry facility is available

plenty of parking spaces outside and a short drive away was a petrol station, an aldi, and a tesco metro and

clean and modern, free parking, restaurant on site and friendly staff

my kids all had a room with no tub and their showers were great

laundry from previous guests left in our room

mobile coverage and intermittent wifi left lots of time just to enjoy the amazing ambience (but was frustrating

great service, both dinner and breakfast delicious.

wifi on off

no gym or spa facilities, very bad wifi and dated old rooms.

kids menu options (although they were brilliantly accommodating)

stayed during school holidays, one night we had several kids running up and down corridors past our bedroom

exceptionally clean room, decent breakfast, good location off m4 for our onward journey and bar open for late

everything. friendly staff, excellent amenities. comfortable bed and free and fast wifi.

to allow 30mins for late check out which i needed as i was travelling with kids

the 24hr gym was adequate and a nice feature

room service for meal in room also excellent and food

reception area with bar & coffee area to relax in

no free wifi in bedroom

we were family with 2 kids (3 years & 8 years old), which travelled around gloucestershire towns (bibury,

our sleep was much disturbed by wind echoing down the chimney - the fireplace needs sealing

all the staff (the most knowledgeable bar staff i have ever met) to housekeeping, reception and beyond everyone

loved it!! breakfast and room service was great! staff were helpful! beautiful room!

cocktails in the bar after dinner

i did look at the cost of tea for room service and was shocked to see it was 5

off-road parking; warm and friendly welcome

pet friendly & free parking

we needed a room for four (two adults and two kids) at a reasonable price while visiting stonehenge - but i

the kids adored him

great location, could sit and eat dinner just outside the room once the kids asleep

helpful staff - assisted us with some laundry and with advice on where to eat

there was no menu for room service and there was some person cut hair in one of the draws

pool a bonus breakfast was lovely wifi in all areas room was huge, two double beds and a single

room and good breakfast

we had the pool and gym to ourselves - and able to have breakfast with our dogs which was much easier for us

is just gorgeous, the gardens were perfectly manicured, the host was warm and welcoming and the pool was a great

in the room where i stayed wifi a little intermittent and slow.

it has a swimming pool in the garden, and a bathing house to change in

they had a pool but we did not go for a swim

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

we did not try the pool as we were on a flying visit, but the kids seem to be having a whale of a time

amazing breakfast options - help yourself to continental plus cooked choices

we did not try the pool as we were on a flying visit, but the kids seem to be having a whale of a time

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

bags and bags of laundry met us as we went to our

there were laundry bags at the exit to the building which could be a fire risk

comfy bar and friendly service

the bar area was pleasant and looking on to grounds

comfy, big room, quiet, comfy bed, friendly staff, bluetooth speaker in our room, wifi, good location close to

to sign in to the wifi, no satellite channels on tv as described in the room info

it's great for a short one night stay to visit family, it's pet friendly

unable to contact reception from room to order room service, ended up having food delivered

the wifi in our room was awful and didn t really connect. room 23

it smelt musky, the carpet was horrific, and the skirting was very scratched

nice stay, kids loved the pool and the adjoining rooms (12 and 12a) worked perfectly for a family of four with

breakfast was lovely and would highly recommend staying here

plenty of parking

spacious rooms, fab facilities, beautiful breakfast and swimming pool on site, friendly

plenty of free parking

room clean, wifi good, 5th floor so got my steps in!

fantastic location very, very good wifi

the staff were great ans was the hotel it fell down a little in the bar service

, having to deal with bar, kitchen,reception and climbing up and down flights of stairs dealing with customer

the sofa bed for the kids was very worn with the springs felt through the mattress

some teenagers booked a room next to me and my two kids

the bar prices are astronomically high. a rip off really.

not enuf for kids to eat all tho they where free

the room service food was vile.

who stay again and upgrade to executive to get the late check out

the room was more like a laundry cupboard asked to be moved if put in room

out and excellent facilities - everything you could possibly need provided in your room, plus room service,

) in the hallway which wasn't ideal with small kids who go to bed early

staff, good layout, offered us early check in when we needed this to put baby down for a

gym and pool access

at the bar we had a sandwich

a spa would have made it very luxurios

wifi not great in some areas

the front door, even showing us to out accommodation block and advising of the hotel facilities, breakfast times

spacious room, great food from the bar - room service.

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

staff very friendly and helpful, excellent laundry service

in the laundry room at 6am in the morning -3 degrees outside

in a very remote place, no local stores or places close, like laundromats (they did not have laundry facilities

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

highly recommend for the pub, the room and the breakfast

they only have two rooms

d a self catering cottage) so i always had breakfast on my own but still received the full service from a friendly

the type of food or presentation you would see in a little village pub, however they did have a bar menu as well

stayed in room 2, with a private bathroom, smart tv and wifi was good

our room was right next door to the workers' room and laundry

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

was a little tired and there was lane swimming when kids allowed in so not much room in small

and not forgetting the skilfull bar manager, excellent service and openness to conversation or not, as suited

room size, nice garden, pet friendly in most areas.

pet small dog from other guest in restaurant

television in room cut cutting out, wifi!!

all of the common areas, lounge bar conservatory restaurant and terrace all facing most beautiful view if

great unexpected family event over weekend for kids

room was excellent and we had a mini kitchen in the room which would have been a bonus for people with dogs or

outstanding gym facilities and pool at the hotel as well

swimming pool and sauna included in to the price :) decent breakfast,but we not that fussy having meal only

it is a pity that the golf course has closed. the swimming pool was quite small.

very nice hotel, comfy rooms, great bar and restaurants

plenty of parking space at the hotel entrance