quiet bar perfect for a nightcap

service at both the bar and for breakfast was outstanding

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

the downstairs lounge/coffee bar had a great drink and snack menu

the bedding out in the middle of corridors and cupboards open looked like you in the middle of laundry and had

in a basement and the courtyard directly outside the window was a thoroughfare for gardeners and laundry

service was too late or forgotten each night which made putting the kids to bed more difficult

later on, whilst being on bath for to enjoy pools and spas we came to find out that kids were not allowed in

service was too late or forgotten each night which made putting the kids to bed more difficult

being in catering myself i always on habit strip the bed and organise the laundry ready for the person who

perfect for families with young kids

the wifi access was intermittent and frustrating.

from the helpful concierge parking to the early check in and so central location

the dining room service was inconsistent and chaotic

so much character in the whole place & 24/7 room service for those coming in late from their travels

the room service bar snacks we ordered later that evening were yummy, reasonably priced and came

room service was great throughout and we really loved the suite

about 15-minute walk to bath spa station

wifi connection, our mobile coverage was bad

we really liked the honesty bar and the use of the hot tub for 7

easy access from bath spa station

spa pool an added bonus

location - hotel just a 10-min walk from bath spa train station and located at bath city centre, so very close

honesty bar was a great idea

hotels can definitely think about a more reasonable self-laundry option for families

we sent out laundry that didn't come back as planned, but the staff was wonderful and very responsive about

no in house laundry service. no parking

the hotel has great facilities (spa, sauna, pool, gym) included in the price - so we made good use of them

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

29 is opposite the storage area for laundry etc

moreover, our room was next to the laundry room which made an awful lot of noise especially during the night

location is a bit far away from bath spa train station, around 15-20 mins walk

in bar for winter warmers but when asked for a hot chocolate the i assume manager said they didn t

late check out was good and made our stay even better and stress free

constant noise from a probably laundry nearby. it lasted for the whole evening and night.

when entering our room their was bags of dirty laundry in the hallway which made it feel like the staff didn

i liked it all, friendly staff clean rooms, early check in.

very kindly looked after my heavy bags before my check in time and were able to accommodate my late check out

breakfast and late night bar available

corridors were full of cleaning trolleys and laundry baskets until at least 6pm, as well as lots of room service

between your staff, all seemed obstructive and you were very unclear / ambiguous regarding the early check in

room service was ok but could have been better- our tea and milk didn t get replenished one day

excellent for the city centre and underground parking with ev charging

receptionist ria was very welcoming and professional, the room was very clean and up to date, the breakfast was

some waterproof sandals or slippers for the downstairs spa might save on the laundry bill.

to covid restrictions the restaurant was closed and there was no room service

breakfast too expensive

gym was dated and the treadmills were effectively out of order -- really need to spruce that part

room service menu lacked choice

guest laundry was free with everything provided; a godsend after 10days on a river cruise

the laundry van will wake you at 7:45am, dragging trolleys on and off the back

fresh towels offered daily and access to laundry facilities was a bonus

private courtyard and laundry facilities were much appreciated

on-site laundry was very handy

continental breakfast with ancillary staff walking through dining room for household products and laundry whilst

exceptional breakfast. beautifully presented.

good breakfast

breakfast bar amazing and full english was perfect. location so handy for everything!!

facilities were great and wifi was fast

great location. not far from major bridge hooked me up w/ local one-day laundry service

breakfast was very good; room was big, comfortable; bed was comfy and large; staff very friendly

breakfast was wonderful. so much to choose from

everything was great. the wifi could be better since the connection was not solid.

t

no info regarding the wifi in the room

we were in the first floor and the people above us seemed to jump a lot (possibly young kids)

wifi wasn t great, it kept dropping out - that needs some work

we didn't stay for breakfast but we did have drinks at the bar in the evening, they were lovely and well priced

the rooms are immaculate and the breakfast is great too

wifi was good and there was a desk for working

is in a prime location being just short walk from bath spa train station and overlooking the pretty bath city

weak or no wifi signal

plus only 6 minutes walk from bath spa

in the booking was not specified that this pet friendly hotel would have asked for an extra 35 for

teepee for kids, nice big bath. 4 poster bed. free snacks on tap!

) and very good wifi

one of us has difficult dietary issues and the kitchen went out of their way to

the spa was extremely relaxing and top service

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

we enjoyed a good breakfast

it was our special anniversary and they very kindly offered us a complimentary upgrade and late check out for

was excellent the room was quite noisy as we are next to the gym with constant people walking

the location from bath spa station was amazing

location is perfect, hotel is new, and clean, comfy, etc. bar and food excellent :)

laundry was left outside our room in the hallway

the building so no view whatsoever but the worse is that there is an extraction fan noise because laundry room

spa looked very untidy every time we went with big containers of unfolded towels/laundry lying around

the massage we received at the spa was very professional and thoughtfully used aromatherapy

there were lots of kids who were quite loud, i didn't mind the children running around in the garden but didn

laundry is expensive to get done for weary long term travellers arriving here after many other

our friend was ill while we were away reception staff and laundry ladies were

we could also hear the laundry being dragged across the concrete and trolleys which woke us up very early

wifi was painfully slow at times, unfortunately

breakfast was nice, kids loved it, very convenient location.

our room was right next door to the workers' room and laundry

very minor thing i noticed is that there wasn t a laundry bag. everything else was excellent.

although the half term break the kids will be around, we had much time to ourselves for adults from 6pm time

food and fireplace

the wifi was extremely poor throughout the hotel.

the front door, even showing us to out accommodation block and advising of the hotel facilities, breakfast times

a spa would have made it very luxurios

gym could be bigger and better equipped , but didn't really bother us as we ended up not using it

there were issues connecting to wifi which meant we couldn t access room service information

milk and cookies for kids - great touch

staff very friendly and helpful, excellent laundry service

was a small one, poor acces to toilet and shower and we had a view of the bins and bags of dirty laundry

floor, still overlooking turfed area, though further away from the extraction unit, bonus bin and laundry bin

in a very remote place, no local stores or places close, like laundromats (they did not have laundry facilities

in the laundry room at 6am in the morning -3 degrees outside

initial check in process was slow and seemed a bit disorganised, similar to ordering room service, it feels like

slow dining room service. attention to detail in room cleanliness.

in the restaurant was great also we had a starter and mains no deserts, then we relaxed in the bar area and the

breakfast was served in their deluxe king size room

went for a room with a spa pool

bags and bags of laundry met us as we went to our

there were laundry bags at the exit to the building which could be a fire risk

as we had a two night stay, we were offered a free room service

excellent value for money free wifi

i liked everything, the wifi in my room was a bit poor

facilities for kids and hidden gems (like the bear and cinema room) are so great

treatments in the spa and advice and follow up given after the treatment

building, amazing staff who couldn t do enough for us and all tailored to making it a kids-orientated

more parking needed.

amazing for kids . fantastic

the door didn t lock properly and rooms were a bit tired, all the laundry was piled up in the hallway the

the spa facilities were good even though being renovated

the wifi did not work in my room.

nice bar downstairs

wifi useless

wifi not great

of the property are absolutely fantastic with a big chess board and jenga helping keep the kids entertained

wasn't a continuous path between the disabled parking and our room, even though it was the wheelchair accessible

has a gym and a gorgeous garden

garden, the comfortable room, the swimming pool (the kids love it), great and friendly breakfasts and location

laundry from previous guests left in our room

to top it off we actually met the man himself even though it was only to ask where the bar was

we weren t sure if we should enter or go to the newer building a few steps over the parking area

parking can be a problem as there are limited spaces

woke up too late for breakfast and never used the wifi. great place though.

room service too expensive just the main menu

were genuinely friendly and attentive, definitely pet-welcoming

good for dogs, easy to find, comfy bed, nice room, good facilities in room with good free wifi.

to sign in to the wifi, no satellite channels on tv as described in the room info

room, countryside setting, friendly staff, very comfortable bed, nice shower gel, pet friendly, comfy seating

laundry left in hallway both days

parking room beautiful hotel beautiful building very quiet had a very good night sleep loads of

breakfast was not a great experience, left under heat lamps, scrambled egg was congealed, sausages

ev charging available (small fee)

prefer a bit more choice on the bar snacks and would have appreciated a fan in the room during the hot weather

poor wifi connectivity

good food in pub restaurant- breakfast was fantastic

excellent food, comfy room, free parking.

excellent food in the restaurant and breakfast was very

no toast at breakfast everything else was ok.

helpful staff - assisted us with some laundry and with advice on where to eat

if the gym was open a little later but that's me just nitpicking :)

wonderful place, really nice owner who gave us a nice tour and some history. great pool and gym!

lovely pool and spa which we used very happily

the cleaner left the window open in november ud83eudd26 you can t book a room that is pet friendly

only other criticism swimming pool not operating and jacuzzi jets didn't

the selection of items for room service

the swimming pool is now closed.

wifi could be better, i like to work in the room but find it hard to connect to the wifi

we didn't use the spa facilities this time

staff 10/10, everyone was super nice, also people from the golf

they even lit the fireplace

food was outstanding and the 'gin' bar was a real experience

just a golf resort; it's an old manor house with an incidental golf course

location; spacious, lovely room with the fireplace, huge bed, large bathroom, very quiet, great service, a number