the flexibility in some services since they were kind enough to provide me laundry service for example since i

but it did sound like noise from a laundry

there is ample parking and the wifi is very strong

room service for breakfast was very good and the location for visiting salisbury was excellent

room was very good spotless, the breakfast good variety of food and full english breakfast very good

stacks of laundry baskets block guests from getting out of their cars, namely mine

on the first day we had no room service and the television had no radio stations available

the wifi dropped out for about 10 minutes whilst i was working, but soon restored

corner with kids toys a nice touch as was them offering plates and condiments etc to anyone ordering a take

staff very helpful, wifi quite good

lots of choice for breakfast and children catered for

easily found parking on the street and overnight parking is also available in nearby lot

parking was convenient on the street and we had the option for overnight parking at the back which

comfort, good wifi

lovely comfortable room, good wifi and great breakfast!

great rooms, comfortable beds. staff friendly and helpful. breakfast and evening food all great

the kids' menu was very limited with no classic kid meals, i

the room service for meals closed too early.

good value with kids as free at dinner

food was great and kids ate free (always a bonus

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

we were then denied room service despite placing an order (in person because the phone wouldn t work), within

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

after a hectic night out we sat with a couple friends in the bar for a quiet drink to unwind, the night staff

great breakfast.

excellent dinner and breakfast, using many locally sourced quality ingredients

everything from the big fluffy towels to the fabulous breakfast was superb

the food was excellent too (breakfast and dinner)

cowshed products, an excellent dinner, breakfast and service

the heated bathroom floor - lovely, oh and the delicious breakfast!

laundry facility in house would have made things easier

the staff were very helpful and friendly, room was very clean and breakfast was great

quiet nights sleep and good breakfast

oh and not enough working usb ports on plugs my kids have specified

perfect location restaurant just across the road with a little play area for the kids

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

spent nice evening in the bar watching the world

once but we loved our meal and the staff were great in bending the last orders for the kitchen

was good for wedding at ampfield golf course

staff who were cleaning the rooms in the main hotel were all sitting in the hallway sorting the laundry (some

she hung our coats in the laundry and couldn't have been more accommodating

i was there for cycling and i had to put my bike in the laundry room, which was fine for me but a pain for the

(she hung our coats in your laundry room) we had a drink in the bar before bed on saturday night

the staff were great . especially marco who helped us with our laundry .

breakfast was lovely, dinner superb and the staff were excellent, very attentive and polite.

breakfast first class, parking excellent

there was no room service

no room service for dinner so we had to carry food upstairs to prevent him disturbing others who

plenty of free parking at the back of the hotel

laundry deliveries early am

no laundry service

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

bad , a false fire alarm starting at 06:00, am , my kids they got scare , and they didn t sleep for another

bizarrely when breakfast wasn't good. room service excellent food all hot and arrived quickly

room was next to the laundry so i could not have the window open as an extractor or something that was making

food and laundry still on table etc

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

the wifi in room 301 didn't quite reach the desk.

not free wifi

only thing that could have made the stay even better would have been the addition of laundry

only thing i can think of that would have really been useful to have is some laundry facilities either in the

30pm when it wakes all the kids

our order for morning breakfast, therefore not getting it at the time we wanted but we did ring room service

noisey kids in the spa

free parking good bar and meals. also breakfast is absolutely excellent

comfy bed. decent breakfast. parking.

parking a bit congested at times on rear car park.

and barely working family room located facing main road with no air con, so boil or have your kids woken up

free parking

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

accessible to cruise ships and casino.

spacious rooms and access to the swimming pool was great for the kids

the ibis budget across the parking lot has a laundry which we used

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

breakfast was fantastic value for money, buffet style so you can eat as much as you like

- absolutely nothing wrong with it (it was clean and in good condition) - they are just a pet hate of mine as

room, breakfast and location

easy location from train station, staff very helpful, laundry onsite to use. breakfast was good.

would have liked a self service laundry

was blocked due to dirty laundry being stored in front of it, a lot of dirty laundry which was there for the

best part was that it had a laundry area to wash and dry clothes

i was happy to find laundry facilities after a two week cruise

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the

also, the wifi was awful, honestly useless

outside pool open and lovely for the kids

noisy fridge - wished it was a proper minie bar with drinks & snacks

chose the hotel because of its location and because it was pet friendly but everything exceeded our

the staff were absolutely fantastic especially sergio & the bar manager

breakfast at the weekend was a bit late for our kids

no playground or activities for kids

i travelled with my dog and loved the little touches making the hotel not just pet friendly but very welcoming

there is no guest laundry.

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

no car park or laundry room

in the event the room was next to a laundry room where there was a clear sound of

bathroom design and lighting sorry to say that but it s a nightmare , my kids were afraid to use it at

wifi connection didn't work for our entire stay despite us complaining about this on the first day

found it difficult to connect with room service/reception on the phone in the room.

the spa facilities and thai restaurant were excellent

over priced, continental breakfast deffo far to expensive

the spa was excellent, fantastic food in the zen garden and we really appreciated the lift to the

willing and able in recommending laundry facilities close to hotel

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

had to chase a bit for my shirt to be returned after laundry

good size rooms fully equipped and very clean and the green thoughts to the laundry!

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

perhaps we were above kitchen or laundry room but it was at times rather unbearable

price, location, and getting laundry service.

bar prices

bar with very good atmosphere and selection of beers

wifi-signal was good, but it appeared to be connected to the internet with a really asymmetric

they blamed the laundry but with only 8 rooms carry spares

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

housekeeping manager was so helpful and polite, allowed us a late check out as well

a few technical issues such as wifi and ac unit.

early check in no prblem.great room

* no laundry service

there is also public laundry right across the road

tiny kitchen n fully unusable, not fitting

free parking

are clean and comfortable, modern ensuite bathroom, convenient location, free wifi and parking, good value for

we needed a room for four (two adults and two kids) at a reasonable price while visiting stonehenge - but i

tv didn't seem to have bbc channels but used the wifi, which worked well.

the bar and food were great, this is the second time i ve stayed here on business whilst passing

not get the wifi to work, if you stay book one of the rooms in the new block attached to the pub, rooms inside

park is not large and is gravel, but parking was directly outside our room, and (clean) bikes can be stored in

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

i had my light on to read and hubby & kids still managed to fall asleep

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can

funeral, i was seeing family as it was the day before the funeral and my husband went and played golf with some

we tried out the adventure golf course in nearby hedge end, which was great fun