well equiped gym, nice pools, bars and restaurant

we had a couples massage at the spa and it was relaxing with river in the background

breakfast was short of options, but the food was good!

they can improve the breakfast

well equiped gym, nice pools, bars and restaurant

free breakfast

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

no wifi

breakfast was very nice

wifi issue. no cereals or chocolate for the breakfast.

good wifi and big

the pool was small, there was no amenities, the price of the room is over the top for what it offers

seems like a more expensive mothel, the parking lot had few lights

secure off-street parking

parking safe and secure

there was a kitchen in bungalow, but no cutlery

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

staff is really nice. location is nice too. no hot water good breakfast

missing cutlery in the kitchen

missing cutlery in the kitchen

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

ordinary breakfast in the nearby buffet

underwhelming breakfast that took so long

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

breakfast was awesome

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

staff, clean facilities, great breakfast

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

but we had a kitchen

i the breakfast was delicious ud83dude0b and good service

we really liked the place, view, rom, pool, whirlpool, sauna, staff, animals, etc.

-parking available -wi-if available -owner was nice

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

that said, the wifi was poor, both in ability to connect and in strength

hotel had enough parking spaces

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

a bit cold in the rooms. meals and laundry service are pricey.

now they have wifi

amazing team , great location & breakfast

breakfast is simple traditional costa rican style but delicious

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

food breakfast was oke and they have their own tilapia

the rooms were amazing at night and the natural pool was great!

pool, local produce, unique rooms, great people, lots of wildlife (frogs, birds etc

breakfast was good

the natural pool was fun, but the whole area could use some love (broken chairs

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

breakfast included in price

breakfast too early

breakfast in the restaurant is nice with a great view

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

breakfast was very good

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast could be better

only suggestion is a self-serve laundry

the food - for dinner and breakfast - was amazing

and young cows, and the lovely unusual chapel on the site was also a must visit very good breakfast and

breakfast was amazing delicious, locally sourced food we really enjoyed the night

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

or less everything was perfect, if we should say something: - kitchen could have some more kitchenware

excellent servis, typical breakfast, swimming pool, very helpful staff.

excellent servis, typical breakfast, swimming pool, very helpful staff.

the setting is beautiful and it has a small pool to cool off in

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

we had breakfast every morning by the pool and hearing the birds sing

giovanni the owner assisted us in booking tours, spa etc

also, the wifi signal is great everywhere in the hotel

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

breakfast was awesome with nice

our kids had a great time, and my mom recommends to try message

the restaurant had amazing breakfast, many options, and was always a treat to enter into

very spacious room, great views for the property. very good breakfast. highly recommended.

amenities could have been better for the price (no pool)

and so much attention to detail in the property everything clean and a sweet playground for the kids with friendly

the grounds were nice and clean, our kids enjoy to visit with the dogs coco, oso, max and sol the cat

kids loved seeing the animals and exploring the play structures and small garden

wendy also helped us with laundry which was so kind of her

fully equipped kitchen

com was not correct (it was described to be much larger, 2 bathrooms, 3 bedrooms, good kitchen

nice furniture (bed, kitchen, balconies )

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

wifi coverage is spotty

our kids had a lot of fun jumping in the river with a toboggan

it was beautiful and loved the breakfast and the hot springs and the nature walk

laundry service sure to get your whites returned grey

the infinity pool is very beautiful

breakfast was also really nice

reviews said the breakfast was great but we found it very basic, and the fruit was laid out with flys all over

very beautiful place , loved the breakfast too .

no laundry

is no breakfast, even for purchase as advertised

was niether wifi nor cellular internet for almost all our stay

the place also has a very nice pool

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

room close to pool and laundry services - don t book 433 if you want a peaceful stay

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

the staff in the park is friendly and great with kids

the kids loved getting up close with the animals and birds in the sanctuary, and feeding them

we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

we also like the cute small pool

grounds, sun deck is partly shaded, elevated, and great for watching birds great traditional cr breakfast includes

too many cow pies on the hiking trails laundry wasn t available for free

comfortable with kids

comfortable with kids

every aspect of the poas volcano lodge, but it may not suit those who want tv in their room or wifi within their

pool table

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

breakfast was super tasty

great breakfast

the breakfast is very delicious

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

more sunbeds by the pool so that all guests could relax comfortably

garden, the pool, the breakfast outside in the garden

the breakfast choices were fantastic and super yummy!

the breakfast could have been more varied.

very good service, for example they offered us ice for the drinks, leave the baggage and use the pool even

we booked lots of tours through them and they also helped us with laundry and booking taxis

laundry service came in handy and the location is ideal for tours and restaurants

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

we also use the laundry service

you can even pay for laundry service

the laundry service was excellent

the hotel also provides laundry service for a reasonable fee

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

the breakfast was simple but good. good value. good beds. good size apartment. lots of parking.

beautiful grounds with toucans, chickens and a horse breakfast was good. staff was very helpful

-delicious breakfast -really nice and helpful staff -ac in the room -swimming pool -parking lot

nice swimming pool for kids

the breakfast was also great and a very nice touch each morning

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

breakfast you can choose

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

breakfast was not included.

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

great room, nice breakfast, amazing pool and view.

the breakfast was delicious (eggs, pinto gallo, pancakes, fresh fruits

breakfast and staff were amazing

is that perhaps adding orange juice to the breakfast would be helpful for families traveling with kids who don

15 walk to city, no fridge, stains after laundry service

came everyday and even did our laundry

there is a laundry service and the place is quiet and peaceful

delicious breakfast, very comfortable room & beds

safe and secure parking

can get laundry done

laundry services were available, too

efficient laundry service

the swimming pool was very comfortable and we would definitely

the staff resisted giving us more and were super weird about it the pool was not good for younger kids - too

we gave our clothes for the laundry and they just ruined my short that became red

was pretty disappointed with how expensive the laundry service was

you want to do laundry then you need to write everything down on a paper

the walk from the parking to the rooms is difficult with luggage and there is minimal help

lovely area to sit by the river and look for birds and the pool is gorgeous

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

the laundry service was good but pretty pricey at $5/kg

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

they do your laundry for a great price and the staff was incredibly

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

laundry service was also very quick

good laundry servive

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

there is a good laundry service too

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

breakfast was included with multiple options

there was an okay breakfast included. and we had the place much to ourselves. so quiet.

wifi worked well

nice roof top bar. parking available in a lot nearby. breakfast was ok.

amazing location. amazing common area. excellent breakfast. hope to be back!

laundry service was good and about the same price as the local laundromats

they will also do laundry for you for a small fee

parking area

great location and breakfast

place in la fortuna with nice rooms, good breakfast, great location and lovely staff

el laundry esta bien, 5$ por kilo

hotel provides laundry for 5

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

wifi didn't work in my room .my friends told me that wifi worked in their room.

free breakfast

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

good breakfast served at the bar in front of the street

breakfast was simple but nice

breakfast consisted of a small scrambled egg and one piece of bread

bad breakfast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

would've been nice to have a guest laundry facility at the property.

the pool is excellent

location so tranquil and beautiful breakfast every morning was delicious and plentiful the lady who cooked the

clean rooms, nice pool and great breakfast but the staff were incredible

swimming pool was out of service.

they also helped with tours and also laundry

the staff was really nice and kids friendly

staff service, the buffet was very complete, they have happy hours at the restaurant and at the pool bar, the

close to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi

biggest highlight is the breakfast, it was delicious

the staff took care of everything we needed, including doing our laundry

in the night it was quite noisy, probably because of the laundry/washing machines

location , close to all restaurants , shops , laundry

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

sorted laundry and transport for us

the laundry service was very fast

frumpy furniture, kitchen in room cannot be used, noise from street

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

64 dollars for a couple items of laundry

had to walk to reception to order room service

i love the views from the room, the warm pool and the walks thew the trails to the hotel waterfall

this included 2 kids grilled cheese

no wifi in the bedroom

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

location breakfast laundry service for 3$ per kg lots of lounging area

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

i think they may be effected by any laundry

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

towels smell a bit gross like laundry you left wet for way too long before drying it

think if someone left all their laundry soggy and damp for days

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

there was no laundry equipment like a washer & dryer

laundry

nice plunge pool, helpful staff and good laundry service

there was noise of the laundry room behind our room

we used all the facilities including the laundry service

the hotel offered overnight laundry service at a reasonable price

breakfast, extremely helpful staff and great location to town

1) free parking, 2) good wifi 3) nice grounds and back garden

the restaurant staff were very efficient and the manager accommodated my late check out

felt like an upscale bed and breakfast, but with privacy

smooth airport shuttle pickup, easy check in process with the night staff

no room service

good laundry service for 2000 colones per dry kilo

good breakfast

people were really nice, two rooms close but separated good with the kids

good breakfast and nice pool area

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

lots of room for our 4 kids, good basic pool, beautiful flowers and garden and fresh fruit and granola breakfast

she even made me an amazing breakfast at 3:30

great friendly staff, pool and breakfast

there is a laundry service for 2,000 crc per kilo

good value laundry service

private parking available in from of the room

also the wifi was excellent

road noise (which some other reviews warned us about), per our request before travel, had not wifi issues, was

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

the breakfast was simple but yummy and it was included

breakfast was amazing

the breakfast was repetitive every day but there were three options to pick from

the place needs room service

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner