that said, the wifi was poor, both in ability to connect and in strength

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

very friendly staff, great location, traditional breakfast

-parking available -wi-if available -owner was nice

parking is right in front of your bungalow

missing cutlery in the kitchen

staff is really nice. location is nice too. no hot water good breakfast

great location. so much to do there like zip line , hot springs , pool etc.

good breakfast

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

the rooms were amazing at night and the natural pool was great!

breakfast was also excellent

he even arranged room service for us when our baby fell asleep before we could go to the restaurant

there is a bar restaurant behind this hotel

they have a 'poza' which is a natural pool (though theirs is sort of man-made) in the river for swimming in

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

the restaurant, bedroom and the breakfast

very kind host & amazing breakfast

day we left, we did not get our breakfast, we left at 6 am

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

spa is amazing

of course there are parking challenges for the hotel guests

wifi was very bad. breakfast was mediocre for this level

pools and breakfast

excellent breakfast (included) and dinner (great value) in the restaurant

we ate at the onsite restaurant for dinner and breakfast, and the food was excellent

did not like the bungalow type room due to the poor condition of the paint, kitchen utensils, and the refrigerator

do not expect good wifi if you need it

no wifi

the wifi wasn't the best from the room but worked well in the restaurant

wendy also helped us with laundry which was so kind of her

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

kitchen equipment is very basic. hard to cook in one pan.

nice furniture (bed, kitchen, balconies )

wifi is only available in the family house (there is a strong signal there)

a bit cold in the rooms. meals and laundry service are pricey.

breakfast is simple traditional costa rican style but delicious

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

amazing team , great location & breakfast

now they have wifi

delicious custom cooked breakfast served on a lovely patio

parking safe and secure

extremely comfortable bed and excellent breakfast

he was extremely pleasant and conversed with us over our wonderful breakfast

seems like a more expensive mothel, the parking lot had few lights

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

safe and secure parking

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

wifi signal was bad.

breakfast was awesome

good price, perfect & helpful staff at the reception, clean room, free parking.

ordinary breakfast in the nearby buffet

laundry service sure to get your whites returned grey

a/c, huge shower and great wifi

lovely rooms, pool, grounds and staff. really enjoyable couple of days.

the food at the restaurant is very good - the breakfast buffet had lots of choices and was delicious

parking a bit far from the room. not a big problem.

wifi also non existant in the rooms and only in reception

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna

but we had a kitchen

there should be wifi by the pool area.

overall a great hotel for the first night or two in costa rica, nice breakfast, clean, and the best people

it was a small room with a lovely gas fireplace which worked well

there was a little fireplace-like heater and a second space heater, but it was still uncomfortably cold

my kids loved wandering the small trails and visiting the pets, cows, chickens and donkeys around

neat little playground for young kids

breakfast was good, served in the home of the owners

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could

breakfast too early

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

and one twin bedroom - with well equipped kitchen, dining table and chairs, sitting room with fireplace and

room close to pool and laundry services - don t book 433 if you want a peaceful stay

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

beautiful and lots to do for the kids

the food, service, and price of the pool bar were unfortunately not worth it

the room also had a nice place in front of fireplace and a huge bed

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

the accommodation was spacious and contained a small kitchen and good shower

was no wifi access all night

a true gem in beautiful surroundings, peaceful, plenty of birds to watch, lovely pool area

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast was amazing

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

too many cow pies on the hiking trails laundry wasn t available for free

comfortable with kids

ordinary breakfast. no swimming pool

we loved the fireplaces and lodge

the lounge is really nice and even has a small fireplace (it can get cold at night)

there is also very nice garden, we had our breakfast there and it was delicious

breakfast was super tasty

the breakfast is very delicious

the owner was very friendly and prepared a delicious breakfast

great breakfast

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

only suggestion is a self-serve laundry

fireplace in the casitas - very nice for kids even when they'

they were always willing to help and were amazing with our kids

breakfast buffet offered many choices views were spectacular when clouds lifted enjoyed the trails

love a sauna or something like this, the restaurant was wonderful but a bit pricey, need snack bar where one

we needed to do laundry, and were offered the properties laundry facilities without charge

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

wifi was not stable

of the best , big, comftoabe, esthetics places, hot water, bog room,, big bed, pool, great breakfast, wonderful

would be good to offer laundry service proactively

laundry service does not exist anymore (despite what s mentioned on the site), which is annoying

clean comfortable good breakfast and lovely pool

food at the restaurant for breakfast lunch and dinner

excellent breakfast. the grounds were spectacular

included in the price is a 3 hrs guided walk in the morning, unlimited entry to reserve and breakfast

breakfast with a lovely view of the gardens

breakfast food good, filling, and good options

that s also where you can access the wifi

fantastic place for nature lovers. great breakfast.

maybe take the room curtains to the laundry...

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

impeccable garden and all the beautiful flowers. indoor pool on the property. parking available.

room with tv good beds standard (american) shower with slightly noisy ventilation a fridge and a kitchen (that

there is private and safe parking for your car

swimmong pool large and great for cooling off

it was nice to have a private parking lot

the staff, restaurant, pool, etc..

unfortunately the pool wasn t in use during our stay

the parking lot is secure and has security all night long

have provided some feedback directly to el lugar, about changing a couple of things during breakfast to improve

wifi in the room out in the balcony was a bit iffy, but otherwise everything was just perfection

the room was spacious and the private pool is wonderfully relaxing

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

breakfast too cheap for the price missing indications panels to find paths because big surface of

64 dollars for a couple items of laundry

beautiful rooms and pool area

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

complimentary drinks and snacks in the mini bar was a nice surprise

not that great, coffee was not that good compared to other costa rica resorts and hotels and the wifi was non

wifi, pool was dirty, and breakfast

no room service

great views, lovely grounds. good shuttle service and friendly staff. nice breakfast included.

on the hill overlooking san jose it has a beautiful garden and swimming pool and the most comfortable bed we

little more children friendly, but i'm sure if we have asked they would have cooked something the kids would be

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

we have very nice view in balcony. there are health breakfast. it is very quiet environment.

accommodation was very comfortable and spacious, even with kitchen, washing machine and dryer so we could do

very good typical tico breakfast

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

oh yes, laundry bag $25 every other hotel we stayed was $10

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

easy place to be with kids

parking is away from lodging so we had to bring luggage via golf cart

breakfast was awesome with nice

provided conflicting information regarding the price of shuttle, laundry and other services

at check in they didn't take the time to give us the basic info like wifi, breakfast time, where breakfast

better bed mattress. wifi that hits furthest room from the router.

breakfast. wifi was weak. weak coffee.

nice pool and sweet dog

we certainly enjoyed breakfast in the garden early in the morning, where you immediately get a taste of costa

my kids loved the pool and the family suite was perfect for

turned up for breakfast long before it was meant to finish but they had ran out of a lot of items so it wasn't

we had an early flight, so the breakfast to go is a nice touch

i have never been asked to provide my passport details for check-in at the parking space in the dark in the

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

the owner is very nice and prepared a breakfast for us to have on the rooms own spacious balcony with a view

great breakfast also included

if coming with kids and with time to kill bring entertainment or plan to visit the local mall and see a movie

the breakfast included fresh, ripe tropical fruit

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

we were never successful getting the wifi to work, even though we got connected.

wifi in the rooms - only in the common areas

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

they sent us information about an airport shuttle, car rental, late check-in, breakfast and everything else

family room was great for older kids—spiral staircase would be unsafe for younger kids but fine for 10 and

delicious local breakfast

wifi didn t really work, shower wasn t strong or warm enough

our kids enjoyed our short stay a lot

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

just wish we could have stayed to enjoy the breakfast

the breakfast was decent, the location is perfect, just 6 minutes drive from the airport

we also enjoyed the free breakfast

cool old building, offered breakfast to go in the morning early before our flight (before the official breakfast

entire property is gated and includes good parking

breakfast by the pool every morning at the time you desired was amazing

breakfast is a highlight, offering a varied and delicious selection with fresh ingredients

amazing place. clean, relaxing, beautiful garden and pool. very nice lady hosting us.

nice accommodation with big garden and swimming pool

great location near to animal rescue centre (we could walk). pool was great.

loved the balcony overlooking the pool

very good breakfast

the hotel grounds are beautiful, the pool is nice, and the included breakfast was delicious

pool staff

good hot water and good wifi

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every

i liked the friendliness of the staff, the rooms, the location, and the breakfast!

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

nice staff - great breakfast - great price for costa rica - dorm with few beds - towel and soap for

the breakfast was also good

excellent location super friendly staff great breakfast

breakfast outstanding. staff very helpful

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

the free breakfast was nice especially when traveling with kids

the room was lovely, the staff were friendly as can be, and the breakfast was great.

the wifi could be better.

breakfast room inside is not so cosy to sit, also not for dinner

beautiful gardens with pool in a quiet and peaceful setting

impeccably clean pool with pleasant plantings

the wifi was only at the reception area and the pool was a bit dirty.

parking on site, behind locked gate with on-site security

wifi worked fine

was great, communication was amazing and we were able to get an early check in

fast, reliable wifi

wifi was fine and the room was overall clean

exactly what we needed for a hotel next to the airport. free shuttle aswell.

great food, great pool, friendly staff

but there are no kettle in the room, no bathrobe or slippers, and you have to pay for the wifi (

plus the kids play place that’s in the mall called playtopia was one of the coolest play places i’ve

other guests even came up to us and sympathized as the kids were wandering around trying to find something to

the gym was a decent size and the complimentary laundry room was very useful

laundry machines were free and in excellent condition

laundry facilities were out of order

free laundry was a real bonus as we were halfway through a 6 week trip

there is a free laundry area as well

very limited secure parking

secured private parking

great breakfast

they only serve breakfast, but many nearby restaurants

good wifi and friendly staff

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

pool & laundry facilities were inoperable very noisy housekeepers talking loudly as they cleaned

great facilities, laundry, pool, gym etc

they had free laundry service for guests but didn t have soap available. bummer!!

free laundry. the beds were comfortable and nice.

having laundry facilities (washer & dryer) was very nice

laundry room

i appreciated the on-site guest laundry facilities available

quiet, guest laundry, helpful staff

quiet, very comfortable, & a very good breakfast, self service guest laundry

friendly staff who did my laundry for free !

wifi connection spotty

parking was inside of the property

hotel provides the free shuttle from/to the airport and the fiesta casino which is the meeting point for a lot

garden with hammocks and trees, pretty close to the airport and very nice owners, breakfast and shuttle to the

nice breakfast included

they have a pool, garden area, and a small bar with pizza, pasta, and typical tico food

there is a restaurant and bar in the hotel

parking onsite

small bar and pizza shop attached to it

laundry service, reasonably clean rooms

for our flight- restaurant, coffee in the room, hot water, ac, airport shuttle, gated access, parking, efficient

staff extremely helpful especially with an early check in

plenty of parking

the restaurant and bar are very good and since my last visit they have added a micro brewery

it was great that you could do laundry

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

i also appreciated they had laundry on-site, a printer, and fast wifi

, good coffee, laundry and luggage storage services

great location, nice pool, complimentary breakfast, laundry room, nice beds

could used a laundry room for hotel guests

location to airport, shuttle, laundry, good food, clean place, great helpful staff

the room i got is next to the laundry room, so there was some noise.

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

there was a pool and a restaurant attached, and the breakfast was delicious

wifi was a little bit weak

pool areas was nice as well

pool was a hit with the kids

pool needed work.

first stop off from the flight with young kids

provided a laundry service in a very short space of time

the restaurant was very good for a late dinner. breakfast was also good.

hotel and grounds are safe and very comfortable for a family with kids

only a bar of soap

pet friendly

breakfast was also good as was the kids menu we got for our kids (chicken and fries)

the property is very well kept and has lots of beautiful green space, the pool area is also very nice

good wifi

staff was friendly, breakfast is free, and there is a restaurant on site for lunch and dinner

friendly staff, good breakfast, pool, shuttle service

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

pancakes for the kids

pool area great

good breakfast and very nice restaurant with many public areas for indoor and outdoor seating

wifi worked very well

food and service in the hacienda kitchen restaurant was expensive and unfortunately not very good at all

great pool and garden good rooms

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

they offered us an upgrade for a very reasonable price, including breakfast and dinner

shower, the cleaning lady and bellhops, the view of the mountains, shuttle services, safety

loved the bathtub design in the room and the little kitchen

parking on spot, good breakfast, nice rooms

the wifi was strong

pool looked inviting and the grounds were well kept

located in a quiet area, with safe parking

wifi did not reach to the deluxe rooms

free parking

wifi is good

landed at night after a long journey and berto picked us up and helped us order dinner for the kids

nice rooms, great breakfast, outdoor showers adjacent to indoor ones

the breakfast could have been more varied.

breakfast was fantastic

more sunbeds by the pool so that all guests could relax comfortably

we loved the tradicional breakfast

they have a great pool

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

we booked lots of tours through them and they also helped us with laundry and booking taxis

laundry service came in handy and the location is ideal for tours and restaurants

great gym, pool and even kinder staff going above and beyond every

breakfast eggs

improve breakfast options

hotel is brand new, beautiful amenities, restaurant, and the gym is on point for a short term stay

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

beautiful grounds with toucans, chickens and a horse breakfast was good. staff was very helpful

nice and clean rooms. the staff is really friendly. good equipped kitchen.

the pool is really nice and the communal kitchen is well equipped

pool with a view of the volcano is nice bonus