only suggestion is a self-serve laundry

hideaway location , high quality guides , great reception team. breakfast superb.

fireplace in the casitas - very nice for kids even when they'

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the spa offered more and had more times, would love a sauna or something like this, the restaurant was

views, the staff (friendly and helpful), and the yoga room and pool

fantastic staff. the rooms are nice the pool is tremendous.

the chef made fresh breakfast, lunch and dinner

you can enjoy yoga, walking trails, great pool area, privacy, jacuzzi

none -nature noises: a/c room machines, in-room refrigerator (i disconnected it), loud kitchen noises

the pool was a nice place to relax and cool off

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

we had breakfast every morning by the pool and hearing the birds sing

the setting is beautiful and it has a small pool to cool off in

lovely pool area with hammocks

the pool and breakfast were very good

quiet and nice spa, swimming pool, friendly staff and beautiful lodge, i was happy stayed 3 nights here

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

the included breakfast was also perfectly fine

pool is large and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

safe and secure parking

free parking is a big plus

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

he was extremely pleasant and conversed with us over our wonderful breakfast

delicious custom cooked breakfast served on a lovely patio

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

a little expensive. breakfast couldn t be served earlier before i left :/

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

breakfast in the restaurant is nice with a great view

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

and one twin bedroom - with well equipped kitchen, dining table and chairs, sitting room with fireplace and

breakfast was good, served in the home of the owners

only ones staying (off season) and robert took good care of us in the morning and made us a good breakfast

breakfast was very good

breakfast was amazing

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

breakfast was awesome

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

you eat breakfast in a car parking lot while some of the other guest have their engines running and fumes go

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

oh yes, laundry bag $25 every other hotel we stayed was $10

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

nice swimming pool but the bar wasn't always staffed

alejandro in the bar and restaraunt is just an awesome guy, very kind, very humble

lovely breakfast and cheerful

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

beautifully maintained gardens in a lovely quiet area good wifi excellent friendly staff

is no cell service at chachagua but they had exceptional wifi throughout the resort

breakfast was amazing with fruit to start and a made to order

no wifi

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

wifi issue. no cereals or chocolate for the breakfast.

i rate the hotel a 9 from 10, because of the breakfast (there is not buttercream, neither sourcream or any

and don't forget the bar with reasonable charges

a bit cold in the rooms. meals and laundry service are pricey.

breakfast very good location for birds

very basic breakfast - 2 eggs, pinto rice, and fruits

breakfast is simple traditional costa rican style but delicious

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

the thermal pool was great you almost feel like you never want to leave it

we had to constantly go to the bar to get ice

breakfast was short of options, but the food was good!

the thermal pools were very wonderful and there is a great little swim-up bar in one of the pools that plays

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

no laundry

great pool, great staff

nice staff , silent space, good view, swimming pool nice place, good wifi.

is no breakfast, even for purchase as advertised

breakfast lady wasn't very friendly. no hot water.

also, we asked if we could do the laundry, and it was done for us (with payment) the same day

nice staff, facilities, pool, views, kitchen (but no microwave), environment, ...

staff is very helpful, swimming pool is awesome and breathtaking view

pool with a view is amazing

wifi not working in the cabins

lovely spot, amazing views, really nice villas, pool was good, host was friendly and helpful.

the pool and pool area were beautiful - surrounded by trees etc

breakfast was delicious with great view over looking the mountains

everything worked fine and the wifi is good

the breakfast was very good too

place is actually hot springs/swimming pool/picnic area

missing cutlery in the kitchen

very quiet and peaceful good hot springs and pool the restaurant in the area is good!

i loved the hammock, and cabin. the customer service was excellent. clean with kitchen.

missing cutlery in the kitchen

80% of what they cook is home-grown (you can visit their orchard as well), and they have an open kitchen concept

enough bar/ restaurant staff to get a drink by the pool

the spa services you have to book in advance of your stay- which we were not told, it was all sold out

no air con in the gym

my husband loved the food and the pool

the staff was cordial and did our laundry

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the accommodation was spacious and contained a small kitchen and good shower

wifi didn t really work often

or less everything was perfect, if we should say something: - kitchen could have some more kitchenware

the parking spot was used by someone else

our 24 yo son loved riding the bike park trails while we lounged by the pool all afternoon

location, tasteful apartment with lovely terrace, great restaurant and pool

very friendly staff, beautiful territory, comfortable room, delicious breakfast

the place with its unbelievable view, the stylish apartments, the amazing kitchen, the staff

the hotel also provides laundry service for a reasonable fee

they also offer laundry service - which could be great help when getting soaked in a rain shower out at arenal

good laundry service too

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

we also use the laundry service

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

breakfast is good, wifi worked well

the breakfast was also great and a very nice touch each morning

breakfast buffet could be improved.

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

the restaurant made a wonderful breakfast, fresh, not buffet, and in the evenings a very nice dinner

the breakfast had many healthy options and was abundant

the breakfast was repetitive every day but there were three options to pick from

the breakfast was simple but yummy and it was included

wifi was almost like we didn't have it

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

day we left, we did not get our breakfast, we left at 6 am

breakfast in the morning was basic, but yummy and much appreciated

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

very kind host & amazing breakfast

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

the laundry service was good but pretty pricey at $5/kg

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

they do your laundry for a great price and the staff was incredibly

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

we needed to do laundry, and were offered the properties laundry facilities without charge

breakfast was a bit small for us. but maybe there is possibility to ask for more.

the pool area and the hospitality

they also helped with tours and also laundry

even the kids meals are freshly cooked and super healthy

to the waterfall, staff was very accommodating, prices were good, have security, onsite parking, wifi was fine

of screaming kids running around asked about a transfer of 3km and was quoted $10usd for a taxi

good property to stay at. kids has fun at the pool. massage was good as well.

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

the privacy and relaxed atmosphere was fantastic. the pool view of the volcano was breathtaking

the wifi is really only good in the pool area, the main office was iffy.

poor wifi, small room, no sitting area next to the room.

thing i'd change is maybe adding a snack/pool bar open like 4-8:30pm (when the pool closes) - nothing major

good laundry service for 2000 colones per dry kilo

location, swimming pool, food - all excellent

people were really nice, two rooms close but separated good with the kids

lovely refreshing pool that was very underused

breakfast is good, and the staff were very pleasant

we booked lots of tours through them and they also helped us with laundry and booking taxis

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

they even returned money that they found in our laundry

laundry service came in handy and the location is ideal for tours and restaurants

your laundry can be done for you at $5 per kg, received mine the same day

the pool area and landscaping of the garden was beautiful and clean

very disappointed that there were no loungers by the pool (only chairs) - would have been nice to just relax

the room was huge, comfortable bad, good shower and fine breakfast

fantastic staff, so very kind, nice rooms , great pool, great breakfast, there's a kitchen you can use for

clean, super friendly and helpful staff, excellent breakfast and all

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

15 walk to city, no fridge, stains after laundry service

the people were so friendly, the breakfast delicious, so we felt very comfortable

safe and secure parking

walking distance from groceries, laundry, restaurants and other shops

bedding was nice and i enjoyed the froggy area! laundry service was a bonus

good laundry servive

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

laundry was

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

kitchen is big and clean, the room was spacious, big tv, fan and air conditioning, good bathroom

the place has a pool, delicious breakfast and kind and helpful staff- we asked them for recommendations and

comfy bed, hot showers strong wifi, clean and spacious shared kitchen area

bit far from the center but if you have a car you are perfectly fine in a safe place with the parking spot

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

great host great location free breakfast free hot springs ud83dude0a

free breakfast

the breakfast is amazing and you get a free pass to hot springs

bad breakfast

breakfast was simple but nice

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

breakfast consisted of a small scrambled egg and one piece of bread

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

location, breakfast, ac, laundry service and team.. was great

el laundry esta bien, 5$ por kilo

hotel provides laundry for 5

wifi and air con both great

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

spacius room with fully equippt kitchen. . cloce to the center and quiet. can recommend.

parking area

the breakfast was really good and the owners were so lovely

sorted laundry and transport for us

the laundry service was very fast

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

good and clean bathroom,if you book directly it is very nice and you can use their common kitchen otherwise pay

frumpy furniture, kitchen in room cannot be used, noise from street

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

services proposed like laundry (9$) and the food is proportionally a bit expensive compared to what you would

think if someone left all their laundry soggy and damp for days

there was no laundry equipment like a washer & dryer

the hotel offered overnight laundry service at a reasonable price

nice plunge pool, helpful staff and good laundry service

there was noise of the laundry room behind our room

we used all the facilities including the laundry service

loved the pool with the cascade, breakfast, and the scenery

also they have a share kitchen and groceries store are near

there was a nice terrace with a bar although we did not use it

the kitchen was very small and seemed dirty

was noisy in the evenings because of the hotel's bar that was just outside our room

the bar at the 3th floor is great, good music and food and very nice view

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

i think they may be effected by any laundry

the laundry service is great too albeit

desk manager was excellent at suggesting tours and arranging whatever you needed, he even got our laundry done

they have a board outside the reception area with their recommendations in the area as well as laundry service

had the standard room which is located by the laundry room and the kitchen

laundry service right across the street

in the night it was quite noisy, probably because of the laundry/washing machines

location , close to all restaurants , shops , laundry

really nice villa, 10 steps from the swimming pool

place, the pool is so well maintained

as it was a couple of minutes drive to atenas centre, it would have been nice if the kitchen had been of a

it has a pool and a lovely place to have breakfast

proximity to airport, cleanliness, excellent traditional breakfast, free parking

so close to arenal it was like standing next to an ancient ancestor- we felt at peace in this space

wifi not great. shower a bit confusing.

the swim up bar is so handy

also the wifi was fully accessible everywhere on the property

bar got good drinks

good value laundry service

there is a laundry service for 2,000 crc per kilo

large comfy lodge, big fridge, close to town, swimming pool

staying at this hotel, i really enjoyed the free breakfast and the beautiful views from the pool

stunning view of the volcano from the pool

hotel was not full) & the laundry was way overpriced

the perfumed laundry soap and no heaters

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

parking lot

pool temperature, it was bit cold

laundry services were quick and efficient with shirts nicely folded

clean very friendly and helpful staff they helped us organise so many trips and at discounts too breakfast being

helped me contacting transportation and activities info free breakfast across from the hotel

the breakfast was very good with so many options, fast wifi and great service

the pool and property were excellent

you want to do laundry then you need to write everything down on a paper

was pretty disappointed with how expensive the laundry service was

we gave our clothes for the laundry and they just ruined my short that became red

amazing breakfast options and wonderful space around the pool and gardens

the bar already closes at 10pm.

would've been nice to have a guest laundry facility at the property.

the best part of our short stay was the breakfast

clean rooms, nice pool and great breakfast but the staff were incredible

gardens, kids loved the pool, very good breakfast, easy 5 minute walk to town, helped us arrange tour to chocolate

breakfast buffet