odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

breakfast was awesome

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

underwhelming breakfast that took so long

you eat breakfast in a car parking lot while some of the other guest have their engines running and fumes go

there should be wifi by the pool area.

situated in the midst of a forest and yet luxury is only 5 minutes from the lodge: swimming pool, jacuzzi, sauna

there is no real restaurant and bar and the beakfast was rather simple

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

but we had a kitchen

parking safe and secure

delicious custom cooked breakfast served on a lovely patio

good wifi and big

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

safe and secure parking

free parking is a big plus

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

when booking the hotel it stated they had wifi but when we arrived there was no wifi anywhere in the property

the wifi wasn't the best from the room but worked well in the restaurant

and the free included breakfast is fantastic

there were also ants all over the kitchen countertop

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

pools and breakfast

excelent breakfast

excellent breakfast (included) and dinner (great value) in the restaurant

pool, wasnt that clean, but again for a spring thermal water, i guess it was normal.

after the massage, the spa staff gave us complimentary cocktails which were a nice detail

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

very kind host & amazing breakfast

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

well i do not like the wifi to poor, no good reception in my room. ud83eudd2d

the pools are dirty looking, we understand the colour is because of the minerals but there was clumps

the breakfast is essential

free breakfast was pretty good, with large servings

missing cutlery in the kitchen

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

-parking available -wi-if available -owner was nice

very friendly staff, great location, traditional breakfast

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

that said, the wifi was poor, both in ability to connect and in strength

hotel had enough parking spaces

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

the breakfast was great

the pool was perfect and the kids enjoyed spending the afternoon playing around as we watched in comfy lounge

the food is delicious, the pool is very nice

breakfast was so delicious and

pool is nice and cold after a warm day

the wifi is perfect

great breakfast and excellent host

wifi strenght could be better

only suggestion is a self-serve laundry

fireplace in the casitas - very nice for kids even when they'

they were always willing to help and were amazing with our kids

following were exceptional: gourmet meals, staff, spa (my wife had a facial with jason) and cow milking (antonio

the food - for dinner and breakfast - was amazing

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

my kids absolutely loved the night hike

we saw lots of wildlife here too which my kids were pleased about

our kids didn't want to leave

no laundry

nice staff , silent space, good view, swimming pool nice place, good wifi.

very friendly staff, welcoming owner. nice pool.

the pool was right outside our back door and since it wasn t busy it was like having our own private

kitchen was bare basic, no ac, bathrooms are very basic and only 2 bathrooms for such a large villa

a bit cold in the rooms. meals and laundry service are pricey.

breakfast very good location for birds

breakfast is simple traditional costa rican style but delicious

now they have wifi

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

breakfast was good, served in the home of the owners

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

breakfast too early

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

the breakfast was delicious and in a beautiful setting with the view of the valley

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

breakfast could be better

a basic breakfast is included

started to clean the restaurant windows during the breakfast which was loud and disturbing the peace of the

breakfast was very good

there is a bar restaurant behind this hotel

breakfast was great

they prepared breakfast outside and they are trying to make your stay as nice as they could

breakfast was also excellent

food breakfast was oke and they have their own tilapia

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

garden, the pool, the breakfast outside in the garden

clean, super friendly and helpful staff, excellent breakfast and all

the breakfast could have been more varied.

family run property with a beautiful garden and pool

breakfast was fantastic

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

laundry service came in handy and the location is ideal for tours and restaurants

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

we booked lots of tours through them and they also helped us with laundry and booking taxis

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

good laundry service too

we also use the laundry service

they also offer laundry service - which could be great help when getting soaked in a rain shower out at arenal

you can even pay for laundry service

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

bit far from the center but if you have a car you are perfectly fine in a safe place with the parking spot

the wifi is good, we had 2 bedrooms and a kitchen and living room, enough space for the 5 of us

also the wifi signal was not great at times but to be expected in the

nice swimming pool for kids

the only thing i could criticise is that breakfast wasn't included!

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

the breakfast was also great and a very nice touch each morning

breakfast was not included.

breakfast is good, wifi worked well

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

beautiful garden and swimming pool, comfy rooms helpful staff and abundant, varied

the staff was very friendly and accommodating .the pool was fantastic, clean and warm.

is that perhaps adding orange juice to the breakfast would be helpful for families traveling with kids who don

the privacy and relaxed atmosphere was fantastic. the pool view of the volcano was breathtaking

there is a laundry service and the place is quiet and peaceful

15 walk to city, no fridge, stains after laundry service

came everyday and even did our laundry

my kids enjoyed the pond and swing on the property

i intentionally booked a place for the kids to swim, but the pool is shared with

laundry services were available, too

efficient laundry service

can get laundry done

nice swimming pool

wifi signal did not reach all rooms

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

they do your laundry for a great price and the staff was incredibly

the laundry service was good but pretty pricey at $5/kg

was pretty disappointed with how expensive the laundry service was

you want to do laundry then you need to write everything down on a paper

we gave our clothes for the laundry and they just ruined my short that became red

we had to wait 4 hours for it, there is no bar in the resort and even like that they did not had anything on

steven & dylan in the restaurant and bar were both wonderful too

bedding was nice and i enjoyed the froggy area! laundry service was a bonus

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

especially alison the receptionist always very friendly she went the extra mile to help us with laundry, advice

laundry was

walking distance from groceries, laundry, restaurants and other shops

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

very big kerb to get onto parking area which scrapped the car underneath

wifi can be spotty sometimes

parking area

it is quite expensive but the breakfast sort of makes up for it

they offer a private parking space 5 minutes walk from the hotel

there was a nice terrace with a bar although we did not use it

the kitchen was like a dungeon. bedroom had a musty smell

bar service was lacking

hotel provides laundry for 5

el laundry esta bien, 5$ por kilo

location, breakfast, ac, laundry service and team.. was great

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

my kids loved the pool

the breakfast is amazing and you get a free pass to hot springs

free breakfast

great host great location free breakfast free hot springs ud83dude0a

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

breakfast consisted of a small scrambled egg and one piece of bread

breakfast was simple but nice

good breakfast served at the bar in front of the street

breakfast was poor value with poor coffee and small scrambled egg + toast

breakfast is included but you are not allowed a choice of dishes despite there being items of the

they also helped with tours and also laundry

of screaming kids running around asked about a transfer of 3km and was quoted $10usd for a taxi

nice surroundings, the trails was short but nice, breakfast was awesome, highly recommended

it means that you have to use whatsapp or something like it to contact the front desk or to order room service

breakfast was excellent, eggs to order, pancakes, fresh fruit and local items

would've been nice to have a guest laundry facility at the property.

the pool is excellent

the grounds had character and were casual and the pool nice to swim in after sightseeing

loved the gallo pinto and made to order eggs for breakfast

breakfast buffet

they have a board outside the reception area with their recommendations in the area as well as laundry service

fortuna lodge has a great location, close to shops, restaurants , laundry and activities

in the night it was quite noisy, probably because of the laundry/washing machines

have laundry - washer and dryer but 25 usd for unlimited load, found it a tad expensive

laundry service right across the street

the laundry service was very fast

sorted laundry and transport for us

location, good kitchen appliances and very clean

wifi worked perfectly and there was a safe for my belongings

wifi wasn't that good

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

location breakfast laundry service for 3$ per kg lots of lounging area

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

the laundry service is great too albeit

staff, was mostly friendly, but could never answer my questions regarding local transportation, laundry service

suggestion i would have is maybe offer a free or cheap way to do laundry

laundry

think if someone left all their laundry soggy and damp for days

there was no laundry equipment like a washer & dryer

the hotel offered overnight laundry service at a reasonable price

there was noise of the laundry room behind our room

nice plunge pool, helpful staff and good laundry service

we used all the facilities including the laundry service

private parking and you can go to lots of thing around

good laundry service for 2000 colones per dry kilo

good breakfast and nice pool area

good wifi

breakfast could be better the water tap in the bathroom was dirty no wifi in the room

people were really nice, two rooms close but separated good with the kids

there is a laundry service for 2,000 crc per kilo

good value laundry service

wifi in the cabin was not the best, but at reception worked perfectly

amazing breakfast

the breakfast was delicious

the breakfast was repetitive every day but there were three options to pick from

the breakfast was good and we enjoyed the private trekking in the

breakfast was perfect

safe and clean, with an amazing breakfast

the breakfast had many healthy options and was abundant

laundry services were quick and efficient with shirts nicely folded

the wifi was strong and we were able to work from the room

the pool and property were excellent

the parking lot is opened without security

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day

friendly helpful staff, the beautiful jungle garden, the fantastic breakfasts, the kitchen and laundry

we were also able to do laundry which was a bonus

the place has excellent facilities, including a shared kitchen and laundry area

communal kitchen and seating areas, pool and access to laundry service were all bonus points

also the lounge, common kitchen and laundry was useful and nice

only accepts cash and they no longer offer breakfast or laundry services

towels & some blankets had a musty odor freshening up laundry would improve the experience

we took advantage of the onsite laundry service and were very thankful to have clean clothes

laundry service was quite pricey at $7/kg

the laundry service is overpriced, and much of our clothes came back damp or wet

price too high for what we expected. no accessible laundry facility.

bar at the pool / no option to get coffee/tea etc during the day; a bit dated; sometimes tricky to

staff were really friendly and there was plenty of parking

helpful organizing tours that leave from the hotel, on site restaurant was very good, on site bar drinks were

staff stood out for their friendliness and helpfulness, especially in the bar area

there is parking on site, location is great (10 mins into la fortuna ) and the hotel stsff can organise

very good spa service and better priced than other places in the area

just fyi; the pool area can get crowded with families & kids in the afternoon.

regardless, the response was rude; you can t talk to paying guests like they are kids, especially in a four

beautiful and clean pool with stunning views

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

the staff was cordial and did our laundry

also advertised room service and there isn't any however there are three restaurants in the area that will

excellent servis, typical breakfast, swimming pool, very helpful staff.

good wifi speed for streaming