laundry service sure to get your whites returned grey

facilities, good breakfast, pool

parking a bit far from the room. not a big problem.

parking was unlit and very very far away from room

breakfast was wonderful

wendy also helped us with laundry which was so kind of her

kitchen equipment is very basic. hard to cook in one pan.

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

kitchen is very basic, only fit to prepare a simple meal.

the hightlight for our kids was the frog tour

there is a bar restaurant behind this hotel

breakfast was great

pool, local produce, unique rooms, great people, lots of wildlife (frogs, birds etc

a nice playing area and most importantly - has access to a true paradise in the form of a natural pool area from

food breakfast was oke and they have their own tilapia

would be good to offer laundry service proactively

laundry service does not exist anymore (despite what s mentioned on the site), which is annoying

wifi was not working due to a general breakdown in the neighbourhood

poor wifi no fridge in the room

restaurant with reasonable prices, good choice of meals, good to spend time outside the room use wifi and drink

breakfast food good, filling, and good options

breakfast was not great except the coffee was pretty good.

breakfast buffet was good

grounds are safe and marked, with wifi extending away from reception and room

fantastic place for nature lovers. great breakfast.

big, clean swimming pool

check in was efficient, restaurant was surprisingly good, ample parking

great location, clean great staff and pool and food right there.

improvement to be made for breakfast that should start on time in order to avoid running to go for a tour starting

parking available

for now the 10 - 12 sunbeds around the pool seemed fine

nice room and swimming pool

staff, lots of nice touches in the rooms, spacious grounds, great breakfast, very quiet, good air

jaime (james) is the main bar tender and he has skills

the pool facility was lovely and the gym was well equipped

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

that said, the wifi was poor, both in ability to connect and in strength

very friendly staff, great location, traditional breakfast

-parking available -wi-if available -owner was nice

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

very helpful staff, clear space, amazing pools, fantastic nature, very good breakfast.

was a kitchenette in our cabin with a fridge, hot plate and coffee machine but the only dishes provided

the breakfast is essential

natural pools very nice and you can use them the total night if you like

kitchen could have been better equipped

was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for free (we accepted but

great place, we enjoyed our stay! amazing staff and breakfast, highly recommended!

breakfast in the morning was basic, but yummy and much appreciated

breakfast was fine at the restaurant; the local cleaning lady offered to do our clothes laundry for

nice cabins, perfect location for us, very good breakfast and good local restaurants next door

room close to pool and laundry services - don t book 433 if you want a peaceful stay

got there late at night and the 2 additional beds for my kids were not ready

also the music in the trout bar was loud and hard to listen to

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

pool isn't that big, so if this is your only stop and you have kids; they might want a bigger pool

there is also very nice garden, we had our breakfast there and it was delicious

nice location with fresh air in the mountains; good breakfast and helpful staff

great breakfast

the owner was very friendly and prepared a delicious breakfast

the breakfast is very delicious

too many cow pies on the hiking trails laundry wasn t available for free

gem, beautiful location and facilities, very friendly staff and an excellent breakfast

patchy wifi.

ordinary breakfast. no swimming pool

kids enjoy a play room

well equiped gym, nice pools, bars and restaurant

like the big thermal pool to catch the sun

we had a couples massage at the spa and it was relaxing with river in the background

service walk down by river to appreciate forest and small trail spotted tucans in trees when at breakfast

spa is amazing

breakfast buffet was wonderful with a lot of choices and was a treat with tasty local ingredients

maintenance of property, not a welcoming room, very sparse furnishings, minimal equipment in the kitchen

there were also ants all over the kitchen countertop

we came back for the pools and the spa treatments specifically

wifi in the rooms

wifi in room 1 was quite weak.

the wifi did not work in the room

neat little playground for young kids

and so much attention to detail in the property everything clean and a sweet playground for the kids with friendly

the room very comfy, the gardens, views, even the breakfast was very good

a bit cold in the rooms. meals and laundry service are pricey.

very nice and quiet place for birding friendly personal and owner good breakfast and dinner

very basic breakfast - 2 eggs, pinto rice, and fruits

now they have wifi

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

great for kids - the little pool and trampoline made a massive difference for my 4 year old

great for kids - the little pool and trampoline made a massive difference for my 4 year old

kids spent hours in the pool

i have to nitpick anything, strong wifi in the cabins would be nice to have

we spent four nights with him, taking advantage of the offer to enjoy not only breakfast but also delicious

good wifi and big

extremely comfortable bed and excellent breakfast

seems like a more expensive mothel, the parking lot had few lights

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

my room was exquisite - windows overlooking the beautifully landscaped grounds and pool with cascading waterfall

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

ordinary breakfast in the nearby buffet

good price, perfect & helpful staff at the reception, clean room, free parking.

wifi signal was bad.

underwhelming breakfast that took so long

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

great breakfast, nice hosts, comfy and tidy room

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

free parking is a big plus

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

the breakfast that is included was delicious and so amazing

breakfast was good but there was no fresh fruit

there is no real restaurant and bar and the beakfast was rather simple

breakfast included in price

the two bedroom cottage (one double and one twin bedroom - with well equipped kitchen, dining table and chairs

and one twin bedroom - with well equipped kitchen, dining table and chairs, sitting room with fireplace and

fireplace in unit, and extra blanket available , if needed

lovely location, amazing views, great trails. friendly, helpful host and great breakfast.

breakfast could be better

breakfast was very good

only basic breakfast included in the room rate, so we had to pay extra for what we wanted

on the final morning we had breakfast and rolando came over to advise us on our next destinations and also

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

on the hill overlooking san jose it has a beautiful garden and swimming pool and the most comfortable bed we

kids playground was also great

also, the breakfast was full service (not just continental) and included in our price

the grounds were amazing with a pool, a playground, and a walk through the gardens

free shuttle service from hotel to airport, which was a nice bonus, we had to leave early for our flight

64 dollars for a couple items of laundry

said the mini bar was complimentary and i should take advantage of it, then they had a sign which i didn t

colorful and cultural vibe, friendly and caring staff, loved the spa and infinity pool

it has three pools, we only swam in the sunset pool which has stunning views over san jose and despite the

they have a very nice restaurant for dinner and great breakfast

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

great friendly staff, pool and breakfast

suite had a fully equipped kitchen and the place was very clean

our group was 6 adults and a child and we were amazed by the spacious living room and kitchen and the number

if coming with kids and with time to kill bring entertainment or plan to visit the local mall and see a movie

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

the owner is very nice and prepared a breakfast for us to have on the rooms own spacious balcony with a view

also, breakfast was served to the room and we were able to to enjoy it sitting in the balcony

the breakfast was delicious and beds were comfortable

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

provided conflicting information regarding the price of shuttle, laundry and other services

breakfast. wifi was weak. weak coffee.

the property is gated and secure with parking

the pool was good for the children and to cool off

the hotel is very close to the airport and has a secure parking

close to everything laundry next street over, many restaurants available, great shopping.

while they don't offer laundry at the inn, there is a laundry service 1 block away.

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

only thing was that the parking situation was a little confusing, as there is parking available but it s a

the private parking was a huge plus

accessible by car, parking is safe

very limited secure parking

great breakfast

location, breakfast, secure parking. carolina is such a kind person!

good wifi and friendly staff

room 112... smelt.. stale air, noisy- next to laundry.

the pool and club area are great. perfect stop along the road for our kids.

our grandson really enjoyed the pool and the playgrounds lots of outdoor space and a good breakfast

olympic size pool. we'll kept grounds. i

they also have a very nice gym

wifi didn t really work, shower wasn t strong or warm enough

it's so close to the airport and the breakfast was amazing

breakfast was made for me by my costa rican hosts in another san jose neighborhood with shops,

the breakfast is a typical dish and very delicious

room was not clean. wifi didnt work sometimes.

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

good wifi

balance between quality and price with a nice room and a very cute patio where they serve a nice breakfast

new firm bed. good location, nice breakfast, nice staff, pleasant breakfast area. good wifi.

breakfast was delicious and beautiful, plant filled area

wifi could be a bit slightly improved, we could not connect to all devices at the same time, but

my kids loved the pool and the family suite was perfect for

perhaps could have done with more regular skimming of the pool to remove the floating debri/insects

breakfast, wonderful very friendly helpful staff in all areas of the villa san ignacio

also there is a parking

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

laundry came back folded and

we didn't get to experience the breakfast since our shuttle to the airport was at 6:00 a

shuttle to the airport. great central location for cafes,restaurants, parks. great hot showers.

only negative we had was that we needed to leave before breakfast opened at 6:30

bed comfortable and clean room, breakfast in the morning with sweets, toast and marmelade

location, such lovely ladies they are so kind and happy to help, breakfast was excellent we were full up every

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

i liked the friendliness of the staff, the rooms, the location, and the breakfast!

breakfast sandwich was very good

it's not the fanciest hotel but for $20 was perfect and included a basic breakfast for those on a budget and

nice staff - great breakfast - great price for costa rica - dorm with few beds - towel and soap for

breakfast could've been a bit larger

breakfast outstanding. staff very helpful

good location, comfy bed, hot water, good wifi.

hot tub was freezing as well as the pool grounds were beautifully kept and clean staff pleasant walls very thin

hot tub and pool very cold walls very thin

good wifi connectivity, but only in the rooms and near the office

convenient location, secure parking

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

clean place, private parking behind gate for our car,very good breakfast.safe for the night

even the included breakfast is great

we got a nice rest and a delicious typical costarican breakfast

stuff is very friendly and helpful. safe parking.

private parking in front of the room

friendly staff who did my laundry for free !

good and safe parking - doggy bags for early breakfast - we didn't have to pay the first two nights (we had to

good location, comfortable beds, tasty breakfast, excellent service with airport shuttle

the room was clean and sufficient to our needs, there is also parking available

hospitality, fast check in, secure parking

was great, communication was amazing and we were able to get an early check in

wifi was fine and the room was overall clean

fast, reliable wifi

wifi worked fine

parking can be tough since there s just a few aposta available, and the street where it s

the bar table and stools are all high and not comfortable. for older people.

nothing to mention. parking can be a little cramped.

it has a lovely garden with a pool so it was nice to sit out there

small bar and pizza shop attached to it

the staff were compassionate and organized my shuttle and ensured i was assisted

waited for an hour for the shuttle

plus the kids play place that’s in the mall called playtopia was one of the coolest play places i’ve

was great, gym was modern, rooms were big and the overall facilities were great

close to airport pool bar check out time

having laundry facilities (washer & dryer) was very nice

quiet, very comfortable, & a very good breakfast, self service guest laundry

i appreciated the on-site guest laundry facilities available

was good and we were able to do laundry at the hotel

laundry room

there is a free laundry area as well

the gym was a decent size and the complimentary laundry room was very useful

free laundry was a real bonus as we were halfway through a 6 week trip

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

laundry machines were free and in excellent condition

front desk, breakfast wonderful, free laundry, nice clean pool area, so helpful, housekeeping

free laundry. the beds were comfortable and nice.

pool & laundry facilities were inoperable very noisy housekeepers talking loudly as they cleaned

great facilities, laundry, pool, gym etc

i love having the use of the laundry facilities at the end of our trip.

needed to go to another building for cash when i had to do my laundry.

i also appreciated they had laundry on-site, a printer, and fast wifi

second day not helpful with how to use laundry machines or

great location, nice pool, complimentary breakfast, laundry room, nice beds

, good coffee, laundry and luggage storage services

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

location to airport, shuttle, laundry, good food, clean place, great helpful staff

the room i got is next to the laundry room, so there was some noise.

could used a laundry room for hotel guests

the bar didn't open up until 6 p.m.

no free breakfast, vendors asking to take you places and tours. aggressive .

good parking and safe.

full breakfast still not available.

the breakfast was the same every day

staff, very nice breakfast, large clean and comfortable rooms

friendly stuff, you can chill in the garden or at the pool, place to eat close by as the restaurant was

a little out the way but regular very cheap bus service and friendly bar and restaurant nearby

staff was kind, and breakfast was good

the wifi was only at the reception area and the pool was a bit dirty.

wifi was a bit weak didn t reach the sleeping room we were in

the breakfast was simple and healthy. they make eggs to your needs.

food in the restaurant and a very nice complimentary breakfast with fruit, coffee, and pastry buffet, and hot

very friendly and helpful staff, late check out was available for 20$

lovely pool

great location near to animal rescue centre (we could walk). pool was great.

great pool and garden good rooms

any other stuff in the restaurant is phenomenal and the pool area is extremely nice outside

free airport shuttle is handy too

breakfast buffet was abundant, healthy, and delicious.

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

the rooms were beautiful with their spanish style furniture and balcony overlooking the pool

pool areas was nice as well

cold swimming pool meant that we didn't use the pool.

my husband also enjoyed a dip in the pool

pool needed work.

great gym, pool and even kinder staff going above and beyond every

breakfast eggs

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

hotel is super comfy, breakfast was delicious

laundry service, reasonably clean rooms

free shuttle to the airport was the deal breaker

for room service was excellent, and the front desk s communication was helpful, prompt and delightful

for our flight- restaurant, coffee in the room, hot water, ac, airport shuttle, gated access, parking, efficient

comfortable beds, good wifi and a/c. nice staff and good food in restaurant.

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

good breakfast and very nice restaurant with many public areas for indoor and outdoor seating

wifi was not stable, so my online meeting experience was awful (event without sharing screen and

beautiful grounds, friendly staff, free airport shuttle.

the parking was great and staff also very nice

love how clean and neat the hotel is, breakfast was great and i love that the hotel met all the covid-19 safety

also, they gave us a free shuttle to airport

no included free shuttle transportation to airport

free parking is a big plus

they also provided us shuttle to airport

provided a laundry service in a very short space of time

it has everything you need, restaurant, pool, garden and common area to hang out in to enjoy before having to

kids loved having the pool room table at the back

wifi keep dropping could get email, but could not connect to web sites

location, secure parking, great breakfast

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

the coffee could have been a little stronger at breakfast haha

it did feel that there was not a continous flow of water and there had been 8 kids inside just before me, so

no room service

breakfast was really enjoyable

that said, i prefer their open-air property over those that are just buildings/ parking lots

we travelled with our extended family of 15 which included 7 kids of all ages

i liked the pool, the staff was amazing and the room and the bar ;-)

30, but they had a plan b : to order from a nearby resturant, witch worked well out ok since the bar was open

it has a cute little swimming pool for kids of all ages

there is a kitchenette and coffee maker which we didn't need since we bought dinner and breakfast onsite at

tv in rooms could do with being digital, but with wifi and personal devices i got by.

there is a kitchenette and coffee maker which we didn't need since we bought dinner and breakfast onsite at

a bit noisy, next to a race track. poor quality wifi

they let us have a late check out for $30 which made our last day very chilled and relaxing

oh yes, laundry bag $25 every other hotel we stayed was $10

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

so friendly, and wonderful amenities at the hotel: good restaurant, walks, hot springs, pool, night hikes, etc

lovely breakfast and cheerful

delicious breakfast

the pool area is beautiful, there is a gigantic, welcoming lobbying area where you can sit and relax

staff extremely friendly. free breakfast was outstanding!

the rooms are spacious yet feel homely and the pool / views are stunning

the breakfast was truly authentic and super tasty and fresh

i loved relaxing on the veranda and by the pool

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

arrived late but the hote kept their kitchen open so they could give us a delicious pre ordered dinner

a great breakfast was included

beautiful grounds, friendly and helpful staff. good wifi aunt heir restaurant food was tasty.

a bit off the center with a poor parking area

very kind staff, calm garden, good parking, nice restaurant

we liked the open spaces, the swimming pool, gardens and breakfast terrace

have great recommendations and the breakfast is #1, everything is very well maintained and the pool area is one

kitchen seemed well equipped although we didn't use it

views were magnificent! wifi & cell reception were good. lots of birds. clean pool.

the breakfast was great

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

beautiful grounds with toucans, chickens and a horse breakfast was good. staff was very helpful

great breakfast too

the wifi was slow

the pool is very nice with view on the vulcano