room close to pool and laundry services - don t book 433 if you want a peaceful stay

the room also had a nice place in front of fireplace and a huge bed

excellent indoor and balcony jacuzzi, properly heated pool, very private territory and special wooden bracelets

too cold in the pool , maybe a little heat would help that pool by the jacuzzi.

the staff in the park is friendly and great with kids

too many cow pies on the hiking trails laundry wasn t available for free

super breakfast

much rain,not common to rain that much, but all good, no ones fault ,no wifi cuz of it, which allowed me time

limited food options for kids for dinner

every aspect of the poas volcano lodge, but it may not suit those who want tv in their room or wifi within their

there is also very nice garden, we had our breakfast there and it was delicious

breakfast was super tasty

nice location with fresh air in the mountains; good breakfast and helpful staff

the owner was very friendly and prepared a delicious breakfast

the breakfast is very delicious

hot water even in a mountain accommodation where it was cold outside, no wifi, bed wasn't so

the cabin was spacious, with a well equipped kitchen, table and chairs for seating

no wifi

we slept in the container. staircase was a little sketchy. wouldn t recommend for small kids.

comfortable room for four to five, with alkoven for the kids to sleep, kitchen corner with refrigerator and

the included breakfast was delicious

were were two families who together had 7 children among us and the kids had so much fun exploring the property

there was a little fireplace-like heater and a second space heater, but it was still uncomfortably cold

maybe take the room curtains to the laundry...

the retreat staff is incredibly helpful and arranged cars, cleaned laundry (for a reasonable fee), and arranged

of an issue in the kitchen, lunch and dinner were not available at the property, so i had to do take-away

the homemade breakfasts were delicious and we enjoyed walking the gardens and taking a dip in the pool

thinking of one, maybe the pool is a bit small and inside, but everything else compensates and you can also take

the staff was cordial and did our laundry

we came for the remote location- so be aware it is a bit far from amenities great laundry service and

plus- he makes a very good breakfast

- nice cabins - lovely and helpful staff - pool with so nice views - lovely big garden - very good starting

the accommodation was spacious and contained a small kitchen and good shower

there was secure parking on site that was locked behind the gate at night

also, the breakfast was full service (not just continental) and included in our price

the free shuttle to and from sjo airport is very convenient and heiner (spelling

big room good wifi great views

with a couple of children who happened to be picky eaters, there weren’t many options for our kids

64 dollars for a couple items of laundry

loved our spa services but most of all loved the gardens

buffet breakfast did not have hot selections

pool/jacuzzi to ourselves most of the time and my daughter and i enjoyed a full 90 minutes in the spa (which

thanks for the extra modem when the wifi went down

and spacious, even with kitchen, washing machine and dryer so we could do our breakfast and laundry there

they let us do our own laundry, let us hang at the pool all day after checkout as our flight wasn t until

you have your own balcony and also the pool and the viewpoint

in the morning we were cheerfully greeted with a delicious breakfast on the veranda

we have very nice view in balcony. there are health breakfast. it is very quiet environment.

the pool was extremely cold. not enjoyable

the plates were dirty, we couldnt even use the kitchen because was dirty too

bar has an indoor playground for kids, which we had never seen before

the pool and jacuzzi

slices are not safe for kids

we wanted to do some laundry but they made it so complicated that we didn't do it

and every time we needed it we had to ask the front desk to open the hotel gate, then open the parking gate,

lovely relaxing pool & jacuzzi

the manager was very helpful and accommodating, and they provided us with breakfast boxes without us needing

we loved the pool and

a bit cold in the rooms. meals and laundry service are pricey.

breakfast very good location for birds

very basic breakfast - 2 eggs, pinto rice, and fruits

now they have wifi

we enjoyed watching the wildlife from our breakfast table - coatis, agouti, black guan and countless hummingbirds

the rooms are big and have a luxurious terras, where you can eat the perfect breakfast they serve

the owner is very nice and prepared a breakfast for us to have on the rooms own spacious balcony with a view

we loved the view from the terrace, and breakfast was wonderful

the breakfast included fresh, ripe tropical fruit

they made us breakfast and took us to the airport at 5am : ) will definitely be staying here in the future

the free to use laundry room was great

has laundry facilities on site and a nice restaurant the owner recommended a few minutes drive up the

we needed to do laundry, and were offered the properties laundry facilities without charge

they let you use their refrigerator and microwave that s in the kitchen any time they made a fresh breakfast

the breakfast is that of travel commercial content

the breakfast brought to the room was lovely

reached out to the hosts about how i could make coffee, they let me know that they could bring me breakfast and

provided conflicting information regarding the price of shuttle, laundry and other services

our kids were delighted with the pool, with nikki the dog (and the bunnies and parrots

amazing place with great pool, beautiful garden and stunning view

and also the new pool area looks great

the kids loved to pat the dog and the cat

spa treatment was rushed and not lux, dining staff picked up cutlery not from the stems but from

while they don't offer laundry at the inn, there is a laundry service 1 block away.

close to everything laundry next street over, many restaurants available, great shopping.

parking lot was full of hen we arrived but friendly hotel staff quickly arranged for a private

i also want to thank the staff, darwin the manager went above and beyond to help us with not only parking (which

close to the airport, beautiful history, wonderful breakfast

breakfast was made for me by my costa rican hosts in another san jose neighborhood with shops,

the breakfast was traditionally prepared, rice, black beans, plantain and eggs

some bed sheets in my kids room were stained

10 minutes from the airport and breakfast were awesome

the breakfast was okey, but no rice and beans the room had good wifi and good shower

for a bit extra money, they did my laundry - perfect for a backpacker like me :) so if you searching for a nice

good wifi

new firm bed. good location, nice breakfast, nice staff, pleasant breakfast area. good wifi.

delicious breakfast, clean and comfortable rooms

friendly staff, breakfast was great

the breakfast was excellent, and the bed was very comfortable

clean, well maintained rooms. breakfast patio

breakfast was freshly prepared in the garden kitchen and there were lovely areas to sit outside and

location, breakfast, secure parking. carolina is such a kind person!

great breakfast

laundry came back folded and

laundry facilities which was main reason we chose this hotel, however upon arrival, this turned out

free wifi

the wifi was not very fast, but i can't complain since the stay was very pleasant.

tourists but that in itself was quite nice and refreshing - the staff were mega friendly - the kids loved the

great breakfast. great location. owners were on site and super helpful . family of 4 from usa

great breakfast, beds were fairly comfortable

breakfast sandwich was very good

breakfast is simple but very tasty, enough to start the day

extremely friendly staff and the bed was comfortable. really enjoyed the breakfast too

i do understand that you get what you pay for this place is completely ridiculous, wifi signal is barely received

breakfast was served by a couple lovely women

they allow guests in your room. breakfast was included in the price and it tasted good.

the breakfast was also good

the location was central to restaurants and other activities. the wifi was good.

great swimming pool too

the property was gated and free parking was available

we had an early flight, so the breakfast to go is a nice touch

easy parking

flowers and plants and the restaurant patio was a great place to sit and relax while enjoying breakfast or dinner

was great, communication was amazing and we were able to get an early check in

wifi worked fine

wifi was fine and the room was overall clean

fast, reliable wifi

friendly staff who did my laundry for free !

wifi not so stable

it's close to the airport (with free shuttle to/from the hotel) and to adobe rental car company (5 minutes

good breakfast and great price

hospitality, fast check in, secure parking

breakfast was great, very good wifi

a breakfast package would be a kind idea to be provided, especially when kids are also guests

hostel near airport, really nice people and service, great breakfast and full of nature

private parking behind the gates possible

by the pool was good with fresh fruit, eggs, juice and coffe

wifi and breakfast were fine

no complaints about the breakfast as well

nice breakfast included

definitely not clean, the view was a wall, the wifi didn't work, it was super cold at night (no airco on), the

very pleasant and on top of anything i needed, breakfast was

convenient location, nice room, pool, bar, and restaurant

the airport shuttle was also a really valuable and appreciated inclusion

decent gym and pool facilitites

5 min from the airport and a bonus free shuttle service was a deal breaker

but there are no kettle in the room, no bathrobe or slippers, and you have to pay for the wifi (

laundry room

loved that we could run a load of laundry, as we were traveling throughout the country

was good and we were able to do laundry at the hotel

i appreciated the on-site guest laundry facilities available

some of our luggage for us during the week we were in osa and we could make use of the hotel s laundry and

the food was amazing, the bed and room was lovely and they even had free laundry, which was so amazing as the

the gym was a decent size and the complimentary laundry room was very useful

free laundry was a real bonus as we were halfway through a 6 week trip

the self-service laundry located upstairs was extremely noisy throughout the night, including at approximately

there is a free laundry area as well

they have washer and dryers for free laundry services as well, which is nice after a long week in the humid

expected the laundry room to be more than just 1 washer and dryer but it got the job done.

free laundry. the beds were comfortable and nice.

pool & laundry facilities were inoperable very noisy housekeepers talking loudly as they cleaned

free shuttle, nice linen, friendly staff, free laundry and coffee. what more can one need :)

it was great that you could do laundry

needed to go to another building for cash when i had to do my laundry.

great location, nice pool, complimentary breakfast, laundry room, nice beds

shuttle btw airport and hotel just outside terminal to the right; atm in casino next door; laundry-takes american

everything was good! needed more directions about coins and laundry.

location to airport, shuttle, laundry, good food, clean place, great helpful staff

could used a laundry room for hotel guests

much parfums and smells of chemicals please use fragrance free products to clean and do laundry

the room i got is next to the laundry room, so there was some noise.

breakfast was excellent, evening restaurant very good, staff was helpful

good parking and nice to relax time

hot tub and pool very cold walls very thin

huge, very clean, quiet, good wifi, parking, simple kitchen facilities

parking lot was big and extremely secure

the pool is fresh and inviting, and the grounds are simply spectacular, with a seemingly infinite

staff was kind, and breakfast was good

pool and permitted to swim on arrival at midnight

i loved the gardens and pool area and the paintings on the outside like your own little casita

free parking and nice restaurant within walking distance

staff were wonderfully friendly, the wifi was strong and fast inside and outside our room and the breakfast was

wifi was a little bit weak

cold swimming pool meant that we didn't use the pool.

first stop off from the flight with young kids

pool was a hit with the kids

the garden is so beautiful, the rooms, restaurant and pool are simple but ample and clean

the pool , sushi bar and all of it

grounds and pool, interior has an authentic looking style, nice restaurants, helpful

we were somewhat disappointed by the atmosphere in the restaurants and bar at night.

many thanks to the f&b team and brayan espinoza, bar10 and hacienda kitchen teams

the bed was comfortable, and the wifi was 10-20 mbps

the spa service

huge pool, large rooms and don't forget it has a spa to get a massage after a long vacation hiking

room service was quick and delicious

spa experience is exemplary

the room, the pool, the restaurant, the staff.

laundry service, reasonably clean rooms

nice enclosed area for kids to walk around

everything was perfect - especially the bar / restaurant

need more sun on pool area l=luis in the bar and restaurant was totally awesome!!!!!

amazing breakfast and free shuttle that picked us up after a late

breakfast could be better

breakfast was very good

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

the hotel would also benefit from a pool area with outside seating and perhaps a spa facility

a basic breakfast is included

great for us because of proximity of the conference venue next to it and automercado, pharmarcy, laundry place

great shuttle service, nice pool and very comfortable beds

then give you phone number of the driver to text him for the airport pick up), ample on site free parking,

we stayed only 1 night, but we really liked the hotel grounds, the room, and especially the breakfast - it was

free airport shuttle is a real bonus

wendy also helped us with laundry which was so kind of her

fully equipped kitchen

had a fantastic stay (including 2 kids of 5 and 8y old) with wendy and her family

nice furniture (bed, kitchen, balconies )

we did a couple of tours with wendy and would thoroughly recommend them, the kids loved it especially our 4

great gym, pool and even kinder staff going above and beyond every

attention to our dietary need (gluten, egg and dairy free) for breakfast and dinner

great gym, pool and even kinder staff going above and beyond every

the kids especially loved the pool, and we adults made great use of the gym, which was incredible

brand new, clean, very well located, with an amazing complimentary breakfast, a cute pool, and nice shops and

the hotel is quiet and wifi strong for working remotely

very secure and good breakfast to start the day

the breakfast was the same every day

breakfast was basic

good parking and safe.

breakfast included in price

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

only recommendation would be to have at least two options for breakfast and the staff in the restaurant could

we only ate breakfast in the cabin but it had a kitchenette with fridge etc

breakfast was good, served in the home of the owners

provided a laundry service in a very short space of time

stay, close and food is great value and cheap, the pool was great

the breakfast, the delicious margaritas, the fact that it is a a small local hotel, the lovely pool and sitting

lovely secluded garden with spacious rooms, swimming pool and a fabulous breakfast.

lot of trees, very green place bar had a good variety of cocktails very quiet close to the

free parking the breakfast was good

the wifi wasn t the best on the 4 th floor. but worked great on the hallways and lobby.

was great, the room was very comfortable, breakfast was with a great variety, the gym was convenient and staff

very convenient to head to the airport and they also offer the shuttle service

my window faced a parking lot and some construction(that i didn't hear)

laundry service is beyond overpriced

they're laundry was

they said they were having a big problem with their laundry

housekeeping was lax. laundry services could be improved.

no laundry service

self serve laundry with washer and dryer

nice appartment with all facilities including parking and also if required they can liaise with alamo to coordinate

large multi-room apartment style with full kitchen was nice, fairly clean but several crawling ants/bugs noticed

location, parking, cheap

booked it because of the parking however that wasn t really available

fabulous view across the golf course that might have appeared from the advertising that one would have access

hotel is right on the golf course

outside back yard with view of golf course

gorgeous lookout onto the golf course, amazing breakfast and hospitality

de golf is a great place to stay always and it worked ideally as a gathering spot for our group of six

was a pleasant atmosphere, beautiful views of the golf course and great bird watching

the view of the golf course was great from the foyer and from the room

de golf and cecilia (the host) deserve the highest rating

safe parking inside fence

the kids park was a nice bonus

the property is really nicely laid out with landscaping, a pool, and lots of amenities to make a relaxing stay

everything. excellent gym. great food

there are tennis courts, we enjoyed the pool and used the pool table

secure parking

appreciated the early check-in and free laundry.

added bonus: the laundry room on the first floor which given we stayed after a two week trip on our way to

there was a queue for laundry in the evening as they have only 2 +2 machines

pull out couch was very comfortable. breakfast was good.

breakfast

that said, the wifi was poor, both in ability to connect and in strength

the breakfast was quite big, and they were ready to replace the eggs with fruits, for the vegan that i

hotel had enough parking spaces

very friendly staff, great location, traditional breakfast

room was weirdly furnished and uncomfortable, lots of road noise and laundry room noise made it very distracting

rude and gave zero direction on how to find the room, maid woke us up at 7:30 to ask if we wanted laundry service

accidentally took it and i never got my dress back, even though i begged the staff to look in the laundry

laundry facilities on the property

gym equipment was of good

-parking available -wi-if available -owner was nice

free breakfast was pretty good, with large servings

free breakfast had meat and cheese that were fake and the you could tell was just processed food

natural pools very nice and you can use them the total night if you like

i loved the hammock, and cabin. the customer service was excellent. clean with kitchen.

missing cutlery in the kitchen

a laundry on site

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

near restaurants and laundry facility

down facilities, no free shuttle to the airport after 1 pm (advertised as free 24-hr shuttle), no laundry, awful

don t like the perfume cleaning products or laundry soap

laundry and didn t return change, was not rinsed well or folded poor lighting after dark, bring a

we also really enjoyed the complimentary breakfast they offered

room was very comfortable, wifi great, and breakfast was amazing

they organised a pick up from the airport, i had a great sleep, there was a beautiful breakfast included and

it did not keep me up at night and i used my headphones at the pool

being close to airport on departure and the staff arranging transportation, the great job of laundry and the

there was free parking available and the hotel is about 15-20 minutes drive from the airport, so perfect for

we didn t stay long enough to check out the pool

they have a pool, gym , even library

i really liked the onsite restaurant and the local breakfast with amazing fruit that was included in the meal

also nice that their laundry service was affordable

would have been nice to have an industrial size handy/bacterial wipes in the gym, or spray bottle and towel

and 5 minutes from a supermarket and a few restaurants, it has a lovely swimming pool and gym

location for where i needed to be secure parking restaurant on site

location and rooms ok. there is a gym.

it seemed to be a risky neigborhood, but when we got there, it was beautiful with a great parking area

i liked the pool, the staff was amazing and the room and the bar ;-)

we are a family of 4, two kids, first time we came when they were 5 and 8

pleasant, the rooms clean and spacious, tasty meal options at the cozy outdoor restaurant and the pool was a

friendly staff, good breakfast, pool, shuttle service

breakfast was very tasty, i was full ud83dude0a the staff was very nice and helpful (did the laundry for me)

the wifi connection was awful

however, in fact i could find nobody at 6:30 pm when i wanted to get the wifi password

was close to the airport and to the golf course i playing

the pool was really nice for a mid-afternoon dip and the shared kitchen was useful for preparing meals

the pool and restaurant were perfect, and the breakfast was amazing (especially as we were first time

the room was big and could fit the 4 of us (2 kids included)

staff amazing. garden is gorgeous! breakfast is very good!

internet/wifi speed is very slow and the connection dropped frequently

wifi is good

super clean, excellent staff, great breakfast.

breakfast had good choice. location in quieter area of town which suited us well.

breakfast was wonderful pool amazing gardens beautiful as always staff very friendly and helpful

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

are friendly & helpful, the rooms are clean and comfortable, the grounds are stunning, nice size pool, really

breakfast and meals

have liked a bigger breakfast with other options

breakfast could include some fresh fruit for vegan dietry recomendations

of the parking was a little difficult to do, especially if you're a visitor less familiar with narrow

rooms were spacious and had a fireplace and a bath

the location, breakfast, free laundry, rooms, pool, servers were amazing

was a free laundry room with comfortable bedding and a shopping centre across the road

half of the machines in laundry room was broken

laundry room

super comfortable, great breakfast, free laundry if you do it yourself (and a paid one available too), lovely

breakfast was good

rooms were very very basic, not even a lamp by the bed and they said there was a mini bar which was in fact a

breakfast was great

breakfast was also excellent

restaurant and natural pool are some distance away from the main hotel

the hotel does not have an in-house laundry facilities for the guest

great location, spacious rooms, very helpfull staff, free parking and delicious breakfast.

no complaints... maybe the pool is a little small but not a big deal.

hotel was nice and comfortable. has a gym and an outdoor swimming pool.

i enjoyed a swim in the pool, which is just about long enough to do some laps in

they don't have soap and shampoo in the rooms also the bed is almost in the same place of the kitchen

perfect to stay because it has a small kitchen

the room has a small kitchen in case you want to stay several days and prepare something to eat

location friendly staff good facilities including simple restaurant, gym and pool very good

nice modern design. good breakfast. easy place to go with kids. good escaping location

should you be interested in exploring the centre of san jose or other nice areas like the bars and restaurants

rooms and an very good breakfast

room service was fast and the the room service food was good.

great breakfast, laundry on site.

clean, comfortable, good decour, nice gym and pool, very friendly staff

parking was convenient, and the location is excellent for our needs

buffet was available each morning with a wide assortment of foods and the restaurant and bar stayed open until

pool area is nice and also recommend to go and train in the gym

and andres, now at the restaurant downstairs, daniel outstanding, i almost forgot, we call for laundry service

shower in our room was cold, and the laundry was extremely expensive

a few particular staff were good in the restaurant. gym and spa was good.

the warm outdoor pool is a big plus

one / so missed the facilities that went with it - plus we were charged for items in the room bar that we never

great breakfast included, all staff was very nice and super helpful, and even had a gym and laundry room

noisy from the laundry room, even that my room was not that close to it, they kept the door open and it made a

they have their own parking lot

we were worried the bar area would be noisy at night for the rooms nearby but it didn't go too late

we only stayed one night but had a nice drink in the bar which had a really good vibe

clean and friendly. the food was excellent. the pool area really feels like a fabulous oasis.

staff was very helpful, our breakfasts by the pool were quite nice, and parking was ideal

fabulous pool and bar

the pool and property are beautifully kept and the rooms are classy and clean

bar tender and chef are great

breakfast was not included

breakfast included with the reservation was awful, so we order from the menu, however my husband

breakfast a bit pricey

loved the room service food and delivery was fast

modern, nice breakfast and good facilities.

front garden place is literally falling apart, although it doesn't appear so from the outside no wifi in our

breakfast was sliced fruit and biscuits with jam which was adequate for one day

it s got a kitchen

the continental breakfast was wonderful with fresh bread

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

i didn't have breakfast

friendly and helpful staff, good breakfast, fast wifi

hot tub, outdoor pool area, laundry machines downstairs for a lengthy stay, 3 restaurants, gift shops, grocery

clean, safe, good location, great amenities ie pool, restaurants and bars, gym