we had breakfast every morning by the pool and hearing the birds sing

villa had a basic kitchen unit in it (sink on an island, a grill, and a refrigerator) but there was no cutlery

my kids enjoyed the pool and the excellent wifi

they also make beautiful costa rican meals- breakfast and lunch is on the patio and you can hear the cacophony

breakfast was good

alejandro one of the owners and staff in the restaurant was- helpful, fun and always available laundry is on

oh yes, laundry bag $25 every other hotel we stayed was $10

no kids menu

no kids menu

the restaurant had amazing breakfast, many options, and was always a treat to enter into

the hotel has a 2-3 hour laundry service with very reasonable prices, which is of great value as any in-room,

i had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

excellent breakfast buffet, lovely lodges, helpful staff goof wifi and huge estate

needs majntanance and appearancd totally different to internet pictures (no seperation between parking and pool

they need to replace the furniture around the pool.

no laundry

the pool and the gardens made our stay amazing

is no breakfast, even for purchase as advertised

victor arranged to have breakfast made for us one morning, and it was authentic and delicious

the place also has a very nice pool

have loved to have a second towel for the pool and a hair dryer but overall happy with the stay

the pool and breakfast were very good

there should be wifi by the pool area.

and covered, the jacuzzi is hot, the staff are very accommodating, cabin is large and clean, kitchen stocked

of nature from the room, pleasant and helpful staff, ok breakfast, good parking space, nice microwave and fridge

laundry service is available

and there is a great laundry service, you can bring and pick up the laundry on the same day for a very small

breakfast was exceptional and we did laundry there for $3 per kilo (excellent price)

we also use the laundry service

the hotel also provides laundry service for a reasonable fee

breakfast is good, wifi worked well

it's outside of la fortuna noise and rooms are very nice. breakfast and personnel are very nice.

breakfast was not included.

wonderful hotel with beautiful garden and a view on arenal volcano. very good breakfast.

breakfast you can choose

we didnt eat breakfast there or did our laundry cause there are plenty of cheaper options ins la fortuna

the laundry service was good but pretty pricey at $5/kg

laundry service inexpensive and done in 2 hours, which was great as we were travelling for a month

lodges are very spacious and have an amazing view on the rain forest - staff was helpful, laundry is very fast

they do your laundry for a great price and the staff was incredibly

the reasoning from the hotel was put your clothes inside the hotel room or give for laundry which costs 2

walk to town centre, comfortable bungalow style rooms surrounded by lovely gardens with a great pool

the breakfast was good and the daily juices at breakfast were amazing

the pool area, parking and breakfast are all great

the wifi is really only good in the pool area, the main office was iffy.

they also helped with tours and also laundry

it means that you have to use whatsapp or something like it to contact the front desk or to order room service

great hotel with amazing staff, really nice pool area and clean rooms.

lots of wildlife around specially during breakfast

the pool was nice with a bar and several hot tubs

safe and clean, with an amazing breakfast

breakfast was amazing

the breakfast was simple but yummy and it was included

location was right next to the arenal waterfall. breakfast as decent, wifi in the room was good.

breakfast was perfect

laundry service came in handy and the location is ideal for tours and restaurants

they even returned money that they found in our laundry

your laundry can be done for you at $5 per kg, received mine the same day

the rooms were clean and spacious, the provided breakfast was delicious, the laundry service was easy and

we booked lots of tours through them and they also helped us with laundry and booking taxis

we loved the tradicional breakfast

very disappointed that there were no loungers by the pool (only chairs) - would have been nice to just relax

garden, the pool, the breakfast outside in the garden

breakfast was fantastic

breakfast is good (4 options including traditional, american, pancakes and granola), the rooms and

odor on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast

com offers the hotel with breakfast but at this moment no breakfast is offered the representative at the hotel

ordinary breakfast in the nearby buffet

on room 13 and all around the first floor laundry/ electrical room noises in the early morning no breakfast on

room fair price good location kind staff air conditioner on room secure and comfortable parking

wifi wasn t great in our room, shower wouldn t work at random times throughout the day and if

good laundry service for 2000 colones per dry kilo

lovely refreshing pool that was very underused

was good, lots of space around the lodges, peaceful, rooms clean, nice pool, birds in the morning at breakfast

excellent tropical feel, great breakfast, good location

surrounding, pool, restaurant

there is a laundry service and the place is quiet and peaceful

came everyday and even did our laundry

15 walk to city, no fridge, stains after laundry service

wifi did not reach the rooms but was available in the garden

basic clean rooms, wifi worked, free breakfast

free parking is a big plus

the tamal with the breakfast was the best i've ever had. the staff were great and very funny.

she made us an early breakfast and drove us down to the car station and gave us some cookies for our trip

great breakfast, nice hosts, comfy and tidy room

the facilities were in great condition and breakfast was nothing short of amazing - the staff was incredibly

walking distance from groceries, laundry, restaurants and other shops

laundry was

just worked fine: good location, nice premisses and room, pool for the kids, breakfast included, laundry service

laundry service was also very quick

there is a good laundry service too

we were not informed ahead, that the prices for breakfast and laundry didn t include the 13% tax, they were

welcome, kitchen facilities very handy, good breakfast in the garden, away from the town

kitchen with a huge fridge so perfect for cooking and a terrace which is nice to take your breakfast

the rooms and shared space were really clean and nice, the wifi works without problems.

free parking

free breakfast

great host great location free breakfast free hot springs ud83dude0a

the breakfast is amazing and you get a free pass to hot springs

each day the owner makes a different type of delicious gluten-free cake for breakfast - highly recommended

breakfast consisted of a small scrambled egg and one piece of bread

breakfast is included but you are not allowed a choice of dishes despite there being items of the

breakfast was simple but nice

bad breakfast

breakfast was poor value with poor coffee and small scrambled egg + toast

el laundry esta bien, 5$ por kilo

is excellent, staff is friendly & helpful, breakfast is great, daily cleaning of the room, laundry service is

hotel provides laundry for 5

location, breakfast, ac, laundry service and team.. was great

great location, small, very good variety of tico breakfast.

they will also do laundry for you for a small fee

laundry service was good and about the same price as the local laundromats

the wifi was down one day when we were there which was a bit of an inconvenience

value for money, parking spot on site and good location

free parking, great breakfast, close to good places, great view of the volcano on clear days!

the laundry service was very fast

sorted laundry and transport for us

, new , comfortable kitchen very clean you have coffee machine toast maker and everything you need location

frumpy furniture, kitchen in room cannot be used, noise from street

one staff member was a bit grumpy and lots of rules to follow when using the kitchen.

reception happy to book activities and arrange laundry for you but we found at a slight premium so went into

there was no laundry equipment like a washer & dryer

laundry

suggestion i would have is maybe offer a free or cheap way to do laundry

think if someone left all their laundry soggy and damp for days

was a bunch of kids yelling and making noice during the night but everything else was pretty good

view of arenal volcano, close to the park where there are also views of the volcano and church, wifi was available

parking was in a locked lot about a block away

of the volcano and church, wifi was available, free breakfast was great with hot food, available parking about

free secure parking

we used all the facilities including the laundry service

nice plunge pool, helpful staff and good laundry service

the hotel offered overnight laundry service at a reasonable price

there was noise of the laundry room behind our room

value for money extremely helpful staff fabulous breakfast beautiful lit area around the pool at

the laundry service is great too albeit

laundry was a bit on the expensive side and the clothes didn t come back that clean/smelling

i liked the staff, the laundry option, the tour options, the free shuttle bus, and the location

it rained all the time, clothes could not dry (good thing they have good laundry service), it would be usefull

staff, clean rooms and bathrooms, great breakfast and super helpful with booking a tour and laundry

also, they charge a very high price to do the laundry, i would recommend going a few steps down the street to

the staff took care of everything we needed, including doing our laundry

in the night it was quite noisy, probably because of the laundry/washing machines

fortuna lodge has a great location, close to shops, restaurants , laundry and activities

laundry service right across the street

good value laundry service

there is a laundry service for 2,000 crc per kilo

great location, wonderful staff and easy parking

they also offer a good choice for breakfast compared to other similar places

we had room service and fresh towels every day

we gave our clothes for the laundry and they just ruined my short that became red

was pretty disappointed with how expensive the laundry service was

you want to do laundry then you need to write everything down on a paper

small, quaint and beautiful. better for adults and older kids.

fantastic base for arenal visit, beautiful rooms and lovely pool area super breakfast too!

close to the town, but the place is quiet. good breakfast, good space on the parking lot.

a little expensive. breakfast couldn t be served earlier before i left :/

pool was small and no warm water, as the information shared in the advertisement

everything! accommodations, breakfast, staff, cleanness, and pool were perfect.

seems like a more expensive mothel, the parking lot had few lights

would've been nice to have a guest laundry facility at the property.

the grounds had character and were casual and the pool nice to swim in after sightseeing

swimming pool was out of service.

secure, easy walk to town, lovely pool and beautiful gardens

beautiful property! delicious breakfast.

can get laundry done

laundry services were available, too

efficient laundry service

good facility with excellent breakfast

there was no wifi nor phone coverage in our room

wifi was a little slow and spotty at times in our room

service was excellent and food choices at breakfast were

had trouble booking spa services.

lovely restaurant setting and pool area

regardless, the response was rude; you can t talk to paying guests like they are kids, especially in a four

laundry services were quick and efficient with shirts nicely folded

the wifi is weak. unable to connect in my room. better coverage is in their office.

wifi don t work in bathroom. location not center to town

too breakfast being included was a big bonus and the choice and standard were great we used the pool every day

parking was provided as was free wifi which worked well

i especially loved the free laundry facilities and the delicious breakfast

communal kitchen and seating areas, pool and access to laundry service were all bonus points

the food was fantastic, the rooms are clean and the free laundry room was a real bonus for us

the staff was amazing, the free laundry was a blessing

there is the laundry room available for guests

towels & some blankets had a musty odor freshening up laundry would improve the experience

we took advantage of the onsite laundry service and were very thankful to have clean clothes

the laundry service is overpriced, and much of our clothes came back damp or wet

used the laundry service, which was very expensive and not good

only accepts cash and they no longer offer breakfast or laundry services

price too high for what we expected. no accessible laundry facility.

they had heated pools/spa which was nice

enjoyed staying here - very nice place, beautiful pool area and the close view to arenal

loved the convenience of everything close, safe, the pools

breakfast was delicious and we could do artisan craft shopping and book all our tours in the same

only suggestion is a self-serve laundry

the food - for dinner and breakfast - was amazing

good breakfast - restaurant mostly good

lovely breakfast, cloud forest was great, we saw lots of birds and wildlife.

breakfast buffet offered many choices views were spectacular when clouds lifted enjoyed the trails

was great-breakfast was delightful, -they cleaned our rooms and did laundry

ladies who served breakfast were friendly, they served a nice breakfast or helped us with some laundry, but

dispenser , would again expect slightly higher standard such as shampoo also to be included -no laundry service

great quiet area not far out of town, room was clean, hot spring pool was nice and warm, the view was amazing

guests no wifi no hair dryer or even a water glass in the room owner too familiar with female guests

laundry service was as expected in a 5* hotel, which is in my view too pricey, and per item

free laundry! free international calls! free yoga! breakfast in villa is free!

water spa to the wonderful spa( massage was incredible) the breakfast and of course the lava bar

room service options weren't that amazing

great adults only property. thermal spa was relaxing. staff was amazing

providing a very reasonably priced laundry they required you to drop and collect the items from reception

the spa is beautiful and tranquil

the pools were clean and kids enjoyed every bit

stunning thermal pools, views, farm, and property

the thermal pools, restaurant and the spa were all excellent

the laundry was expensive

small things like no welcome drinks, if you want laundry service you have to take it and collect it yourself,

no self laundry facilities and it would be very helpful if you are out entire day in the wet muddy

will definitely come back again, hoping there's laundry services in the future

would appreciate some sort of laundry line in the bathroom or on patio to dry swimsuits

forest, termales springs and spa area is gorgeous

more equipment for the kitchen such as better knives, some bowls, and towels would be nice

having a bar right there is great because you don't have to go far for a refreshment

we took the family cabin for 4 people with the kitchen and it was great

wifi in the rooms

they even have a laundry service

the laundry service shrunk most of our clothes.

the laundry service is cheaper than in other hotels we stayed

i loved the room breakfast delicious. very nice

the location, the room, the pool, the breakfast

not working properly and unfortunately we did not figure that out prior to starting a load of laundry, however

great restaurant, cosy pools and very friendly and professional staff. breakfast was delicious!

i wish the kitchen area had a full size refrigerator as there is room for one.

pool is lit up at night

it is a kids' pool

laundry was very expensive, sliding door in room 231 didn t close or lock fluidly, massages were

a little short - no gym and self operated laundry

staff was friendly, helpful , a late request for laundry return and they made that happen

taxi into town was quite expensive and laundry took over 24 hours to come back and a lot of

the room service was exceptional

the staff were friendly and welcoming, and we were able to have our laundry done

everything was great. nice views, even on a rainy day, comfortable room, good breakfast.

breakfast was delicious too

the kids (ages 7 to 17) all enjoyed the pool and facilities

breakfast was included in the price but you can choose just between two menues, and if you want

staff was not very accommodating, no tours could be organized (due to low season), laundry took very long and

laundry service

they also do laundry service which is necessary when hiking the volcanos and forests

any clothing that gets wet, however for the value it is excellent and you can lay a small fee for laundry service

day activities and have lots to offer themselves on the farm, including a great trail down to the pool and yoga

laundry services were ok 5

thermal springs pool with sushi bar and drinks

beds were hard but called room service asked for 6 pillows and that helped

restaurants require you to pre book as does yoga and the gym

-free yoga lessons -welcome drink and cold towel -kids playground and

laundry service was also exceptional

also, we found a worm centipede in our dirty laundry bag that we kept on the floor in the corner

the laundry is really expansive (2$ per article

no i m site laundry service

we were able to do a small laundry, still very expensive but also very helpful

natural sauna, golf and gym made my days

the breakfast was not bad but not great either.

wifi was very bad. breakfast was mediocre for this level

restaurant was just ok, spa service prices were more than double of prices of the resort next door we stayed in

we had a couples massage at the spa and it was relaxing with river in the background

the free laundry and free calls gave it a plus

was on point, private pool was amazing, room service and laundry very much appreciated, restaurants were

loved the laundry service and the hammock on our patio

small touches like free laundry, free snacks at the mini bar make you feel truly welcome at a place that s

breakfast was excellent great food options