onsite coin operated laundry

after long workdays, the clean and quiet swimming pool provided the ideal spot for me to decompress

card reader was in-op on outside door by pet area so door was unsecured all night.

wasn t that big of a deal because i was able to hang out in the lounge area and use the free wifi

very clean and quiet hotel. breakfast had a good selection of food.

the staff was most excellent and they helped me out a lot with cleanliness and laundry among other things

dirty hall carpet. spa closed. nonchalant staff no heat in room

the breakfast is top notch and you can t beat the cookies at check-in, the fruit infused water

would of like to use the pool but got there late that night and had to leave in morning right away

they love the pool with the water slide

the air conditioner was awful. no laundry room

i didn't find breakfast options.

there definition of contenintal breakfast was interesting.

we did not have time to check out breakfast, chaska is an interesting city and i'd love to visit again

did not stay for breakfast had drs appointment early in am very clean and comfortable will be staying again with

allowed early check in. assisted with tv

said 'we put two of everything in your king bed room' as if they are really worried about the laundry bill

only one ice machine. hotel looks dated, no laundry soap.

sounded like laundry spin cycle

great breakfast. comfy bed

free parking, easy access to room, good cleanliness in room

pet fee is incredibly high, extra charges for laundry room

the pool, hot tub and ice machine were broken

pool was excellent. breakfast was great.

like cancellation policy, room needs a clock, whirlpool in pool area needs cleanup to remove mold, on sunday

pool and hot tub were closed for maintenance when we checked in, which we were not aware of

we are not smokers and asked for non smoking room, yet smoke was in the entrance and the hall and even up the

musty smelling hallway leading up to room from back parking

person walking around in parking lot when we got there, late that night and in the morning when we left

there was a strong smell of smoking through out the building

was hair in the breakfast, the hotel smelled like moldy laundry, and we got bed bugs from there

only stay at places that have the free breakfast with waffles

enough parking

breakfast was great, but i'd recommend to have a staff person available to make sure nothing runs

parking lot should be twice the size of the current one, which causes the lot to fill up much

pool, great hot complementary breakfast, free use of massage chairs, and good location

i booked the site told me pets were allowed and i even messaged the hotel letting them know i had a cat, and

breakfast was tasty with waffles, biscuits/gravy eggs, sausage, fruit, cereal etc

breakfast was good, location was awesome.

it was cheaper then most hotels, had breakfast which was different way of doing it because of covid but was

hotel states online that there is an onsite laundry facility and while i was greatly appreciative that the woman

room smelled. small tv. no laundry bag. old towels. terrible toilet paper.

and employee was so loud dog laundry at midnight

great location. not busy. microwave and fridge in room. laundry facilities available.

room wasn't completely clean no pillowcases on pillows had to ask for them at the desk no laundry bags looked

the pool was closed and that was the only reason for taking my 4 kids to this hotel

not a thing. we asked for room close to pool and we got it

like the fact that it was 10 minutes away from the mystic casino

there was a child out in the hallways at 3 am and there were kids in the next room screaming and crying all

everything was really great, clean, staff was friendly and breakfast was good.

amount of room service tip not up to the guest -- they automatically add 24%

parking fee

and from the street we can hear the air condition from all the rooms and at the parking garage

parking was confusing, difficult to locate my car when i departed

paper towels in kitchen. garbage cans in kitchen, bedroom, living areas.

the room was very cool with the ice machine, fridge and laundry basket.

laundry area smelled like mold or sewage when in use. the smell filled the elevator area.

laundry room is coin-operated without a coin machine, and the front desk can't make change on the

there was a kitchen in my room with stove burners, a sink and a full size refrigerator

nice parking lot

full size fridge and even cooktop and kitchen sink (which i had no use for as i was just there for a night's

my room had new carpet and granite counters with a new kitchenette

laundry hanging from balconies

wasn't able to get extra blanket overnight. staff didn't have access to laundry.

not sure if they don't do laundry or what

the laundry room was very dirty

waiting for towels until the next day because laundry was not done

spa wasn't real hot. then today it was closed for repairs

the breakfast was minimal. need to have many more choices for breakfast.

nice pool area

very friendly, good customer service!! will stay here again! pool and hot nice and clean!

pool and hottub was a little on the dirty side

improve breakfast

breakfast ends at 9.

book in room said pool was open till 12 am for adults but at 11pm staff came and made us get out of pool

especially the hot tub for the adults

pool was awesome breakfast was very good lots of choices would stay there

asked for the quietest room and got one that backed up to the guest laundry and ice machine

location was great, was quiet at night, gym was clean.

pool was out of service during our stay, but was being repaired and arrangements were made with a

great parking, no walking a 1/2 block to the building

location to the casino

laundry is more experience than that at best western

pool was very small, 4 people in the pool and it was pretty full

loved that the pool was open(had to make appointment)

pool as well for kids

the pool was small

they have a ice machine, vending machine and laundry service on every floor which was a nice surprise

very clean rm, nice bathroom, pool area

nice place. breakfast was really good.

pool and hot tub

rooms are large to fit 2 adults and 2 kids

wifi as a bit weak at times