and handy guest laundry

there is also a laundry facility available for hotel guests, which is very convenient

good breakfast each morning, and on-site fitness center and laundry facilities make this a good option for any

easy and cheap option to do your laundry

laundry facilities are a little out-dated, though work fine

having a gym and laundry on the same level as the room

complimentary laundry not so great.

having a gym and laundry on the same level as the room

hotel is clean, renewed, well located. it has a heated internal pool and fitness center.

love that the pool and hot tub are open til 1 am for adults

staff member that does breakfast was rude, impatient with kids( yelled at another guests child), she walked

there and i was able to get in at 1 pm and the room was very nice nice warm breakfast nice warm pool and hot

some high schools kids had the room next to me and were very loud in the hallway all night !

hotel and rooms are clean and fancy, the breakfast was good, the pool was very warm and the hot tub was

room size and breakfast

the laundry room is very useful and the front desk has laundry detergent and quarters

long story short, i got lost and the gps on my phone wasn't working without wifi

the fact that it came with a kitchen.

the indoor pool was in another building in the complex, so the kids didn't have access.

if there is ever an opportunity for remodeling, i'd make the breakfast area a little bigger with more tables

pool was good

couldn't get in wifi and construction woke me up rreatedly

was a swingers convention there and we could not enjoy the pool or hottub because they overtook it and were

1. location 2. wifi, pool, bar ect. 3. great staff

front desk employees were very courteous and offered suggestions for parking at event downtown

there is laundry for $1 wash/dry so you can head home with clean clothes

the dishes were still in the dishwasher (maybe that is how they do it), but also the kitchen floor was pretty

the pool was a nice convenience for our son and the room was perfect

friendly front desk. i love the pool! nice clean and quiet large room . the breakfast was good .

the pool was out of order

maybe few other choices for breakfast but overall we would come back and recommend

breakfast was the best since covid changed most of them

super cordial staff. very clean, comfortable,and lovely facilities. excellent breakfast.

pool was a +

small parking lot for big vehicles.

also the fragrances in the cleaning and / or laundry products were strong, overbearing and may be unhealthy

no laundry and the breakfast was way overpriced.

comfy beds, nice room, had a pool, fitness room and allowed my dog!

the screaming kids in the pool. but, that s kids. they were quiet by 11:00.

the next day they put us in another room, but next to the pool and very loud with a lot of kids

laundry was on main level in very well lit room so i felt safe when i had to go do laundry at

there wasn't a hot tub, the pool had too much chlorine, and the eggs were horrible.

never received the wifi code

my room had a full kitchen

shopping stores and gas station and that it wasn t far to get to the mail of america and the pool was very

great breakfast buffet.

free covered parking (even though it was a little trek to get to it) friendly, professional staff

would like a free breakfast option.

says room service was a option clearly wasn't

so that's a plus considering how many kids running around

laundry machines out of service

i didn’t use it but if you’re a family with kids, they have a really great pool area

kids loved the pool, it was perfect if you have variety of age children

i didn t use it but if you re a family with kids, they have a really great pool area

try dry cereal, muffins donuts something other then a chewy bar and applesauce

guest laundry area clean and pleasant

the breakfast included with the stay offered many options and the staff attending to it were awesome

big, clean rooms with amazingly comfortable beds. easy walk to target field and good breakfast.

kitchenette with full size refrigerator. the outdoor patio space was nice too.

breakfast was incredible

to laundry'extremely noisy'doors banging all the time

bed was so hard there was also lots of ants and spiders in dining area pool area elevator and some in

the only downside is that the pool was closed

enjoyed the pool

bed, the suite made it nice for the kids to have their own television at night, kids enjoyed the pool, and

i didn't make it down to breakfast; maybe keep breakfast open a bit longer on sundays...10:30

the door to the gym and pool was locked and we couldn't find anyone around to open it until the next day when

loved the pool

room was small but i requested tub with grab bar and they delivered.

rooms, good breakfast

they did have trash bags in the trash cans and they also didn t have dirty laundry bags either

the wifi doesn t work well in the room

the wifi is slow and unstable, making it hard to work at night if you need to

nice bar area to hang out at and great bartender in wes

the rooms have everything you need and are spacious. the gym is nice and the location is good.

i also wish laundry rooms were kept better

filthy laundry room

had to go to laundry room for more

the hotel was clean, the breakfast was enormous, the pool was clean and hot tub warm

affordable, good location, nice pool/hot tub & sufficient workout room, friendly staff & great breakfast

bed linen had not gone through the laundry

no breakfast and laundry facility.

kids partying all night in surrounding rooms

breakfast, used the gym, lovely outside area to sit

hells kitchen

no pool

clean, great breakfast, staff very helpful and polite, nice pool area, decent location, good spacious rooms,

pool was great for kids and grill facility for a family meal by poolside is a lovely touch

offer free wifi that's so weak as to inspire you to spend $5 per day to get the better version

or had you kids with, it would be tight

laundry to reception just before 09:00

need to have a walk in spa for everyone, saunas, steames, hottubs and spaces where you can go out of the sauna

also, being able to text the room service staff was a great perk

speedy delivery of room service

my husband and i both enjoyed the room service breakfast

conversation from next room, carpet stained and no l audrey bag, had to ask front desk for laundry bag

really comfortable and spacious, lobby, gym and laundry were also nice and convenient

laundry room did not have a chance machine and front desk did not have change either at the time

the housekeeping was poor - we put a room service tray outside our door and it sat there over 24 hours

the room service when i ask for more blankets no one showed up

lay out, loved the 3 bedrooms plus living areas, kitchen and laundry appliances great quality, kitchen has bare

convenience of traveling with four adults and having 2 bathrooms plus 3 bedrooms, full kitchen, laundry, and

washer and dryer right in the bathroom makes doing laundry easy and helps me have one less chore when i get back

laundry facilities in the room was fabulous

place if you want kitchen and laundry amenities

before i made reservations i asked if there was laundry facilities

no laundry service is unacceptable

the self serve laundry on the 3rd floor - only 1 washer was able to accept coin and neither drier was able to

was a laundry list of issues , no staff was willing to help or something to justify

we had the best room service breakfast everything was cooked perfectly

room was right next to a utility or laundry room

there s a laundry facility & gym but i didn t use those on this occasion

loved the suite with separate living area, and the new, fully functional kitchen

i liked that there was fruit for breakfast.

there s a laundry facility & gym but i didn t use those on this occasion

hotel, pool, laundry, fitness, spacious beautiful rooms, about a three minute walk to the target center through

no quarters were available to do laundry on our last morning there

and we were never changed to a different room; - there was a cockroach covered by towels in the laundry room

difficult to connect to wifi. wifi slow & needs to reconnect again & again

the wifi kept going out in the room i was in

paid $23 for the express laundry service, to have them press a dress shirt and steam a two-piece suit

hotel employee in the hotel bar was a real professional, providing efficient and friendly service

pet fee was exorbitant and add the parking fee and the overall price was almost double the initial

wifi didn't work during my stay, which was super inconvenient considering i work remotely

wifi didn t work the first 1/2 of my stay

the gym is great- a lot of variety and lots of machines

bar a little overpriced but to be expected downtown

room service was expensive, menu was on the tv and food not worth the money spent.

could use a little more security or watchful eyes on the lobby at night with the bar

dirty and room service left out for days

drink prices at the bar were very expensive

hotel is gorgeous the room comes fully stocked with great coffee and a mini bar that has everything the shower

also, the prohibition bar on the 27th floor was very classy

had an odd last minute request for a lint roller to get rid of some pet hair brought from home right before

the cost , no micro wave , small room.. slow at room service..

great location and awesome bar and restaurant

t very helpful, room service was not administered, when asked had to wait 24 hrs, just be offered at least

no pool

limited room service hours

we stayed close to elevators but it was quiet. our room was very clean. room service every day.

the property has a nice hot tub, decent sized exercise facility and a pool and a good bar for happy hour

location. cleanliness. gym.

and my kids got bed bugs from this location i literally paid ---$ for me and my kids to be ate

there were 6 kids in the pool and hot tub area while their parents sat aside and got drunk, & they were pushing

they made my kids and me feel welcomed

thankfully the industry has adopted unscented laundry products on linens and towels

i liked the rufus bar and the bed. the bed was very comfortable.

an then they ran out of orange juice leaving only water and coffee for kids to drink

room service breakfast was really not good

very helpful with us when we got there late with kids

the staff was rude consistently whenever we needed help (getting laundry done, getting into the parking lot,

we were hungry around 11am and no room service was available except for some snacks using the vending machine

the swimming pool is kids favorite although i used the mini-gym more

only thing i think needs improvement is the free wifi is pretty slow and the breakfast could be improved

i have no complaints about the staff, rooms, gym or pool.

the first floor bar and 7th floor restaurant were excellent

$100 pet fee

were many places in the hotel where there was a strong marijuana smell, the room service food was very over

the room service food we ordered from the restaurant was also surprisingly top-notch

about room service

guest laundry on site - had to drive a few miles away to wash our clothes (refuse to pay for hotel

no pool for the kids

the gym was excellent and a big surprise

drinks at bar cost $20-$25 each

i ordered breakfast one morning and the portion was huge

location great for game food and bar was outstanding

there should be vending machines with sandwiches or have a restaurant/room service until approximately 2 am

wish the room service tag (for breakfast) gave a heads up on the extra charges

wonderful restaurant, bar and coffee bar.

brunch buffet and omelette bar was lovely

no free water, light by bed gets bright before you turn it off, no stationery, no unscented laundry

room service came once we asked them to come back in 20 minutes and they never did

also the pool was very small, if there were more than 5 kids in the pool you were running into walmart be

kids and i loved the pool was a great place to be and warm!!!great place would go again.

wifi would not stay on. had to keep signing in.

also the laundry that guest could use required coins to work however their coin machine was not working so

just didnt like that we had to go all the way to the laundry room on the lower level some where for a microwave

loved that they had laundry accessibility and a latte machine on lobby floor

laundry wasn t advertised to i had to drive out only to find they did have laundromat for

the pool and spa closes too early

website says you have laundry but you actually don't.

no laundry facilities. location good but not central to restaurants. no room service.

well, we didn't like the fact that there was no laundry facility on site and had to visit a laundramat to wash

no laundry on premises

did not like that there was no laundry room to be able to wash our clothes

there's a loud buzzing noise in the pool.

the restaurant and bar area and courtyard patio were all very hip and fun-looking

it s very difficult close to imposible to get room service

room service, didn t speak a word english, didn t make my bed, toilet paper wasn t filled up

the website says there is room service but there wasn't any

breakfast, nice room and good room service with laundry facility

the restaurant and bar in the attached renaissance inn was excellent

the room has a kitchenette which is convenient if you want to prepare your own food

room service was excellen

kitchen with all utensils needed

pool not open later

when we arrived, we were not told about gym and pool, we accidentally found it on our own

location and price were great. pool and hot tub were nice to have

bummed out the pool was being refurbished

the small breakfast service was great for the kids

pool area

great breakfast and happy hr. nice and clean. very comfortable.

accommodated early check in. exceptional service in the dining area and pool area excellent

omelet bar for breakfast was the feature that made this hotel stand out from the rest

view, the breakfast and the layout of the parking lot

detergent available to purchase to do laundry

i like about the hotel that it was pet friendly but everything else in the hotel i did not like laundry room

sign in laundry room says quarters available at front desk, but this was not true

the smell of marijuana in halls, piles of cigarettes butts on ground near enterances doors, laundry prices to

by a rude young woman who was out of uniform and seemed like she has just been asleep in the laundry room

pool time for kids is amazing

chemical levels in the hot tub in the pool area were off one night - otherwise everything was great

i liked the breakfast and how the hotel was very clean and close to everything.

friendly staff, pool and hot tub operational, great breakfast, and clean!

the gym was out of wipes to wipe down the machines

did not like that the pool area closed at 10 pm, maybe that is a good time for kids but adults should allow a

kids were playing in the hallway knocking on doors.

pool was fun for the kids i love staying here at this hotel nice clean and covid clean i will be staying here

the room was amazing, and parking was not bad at all.

the breakfast buffet was great

i didn t like anything but i was glad they had a laundry room

there were two people in the room but the only one set of towels i was told to go down to the laundry room to

the laundry ladies are adorable and help you when you need

they said it had been an hour please don t do to this place they also have drug deals in the parking lot an

a lot of traffic in the parking lot

my second room which was 24 was next to the laundry room the staffs came in at

laundry

the laundry room window was broken

parking

the breakfast was splendid

tje only downside is there isn't a pool pr hot tins or laundry facilities but for a good value, inexpensive

what i didn't like was all you have for breakfast is water and coffee no oranges juice

staff was very friendly! i liked that it was just $10 extra for pet!

outside building at 3am, lots of black people doing car race or partying at 3am at the parking

great wifi connection, comfortable bed, nice linens, in room frig and mw; good value

the hot tub was out of order, and the pool room was crazy hot. the pool was very nice though.

location & quiet setting..amenities were adequate..breakfast was very good..

of the facility is torn up, breakfast was closed, pool and spa was closed and fitness center was closed

breakfast was good and the staff were so helpful and nice i really appreciate the pool for me and my kiddos we

the first room had no blankets or towels and the wifi didn't work

wifi was a nice perk too in the rooms

view from gym is nice

nice pool and weight room

very small pool, no hot tub, no free breakfast and parking expensive $22/day.

pool was great. grandkids really enjoyed the freedom.

laundry is low priced and provide laundry soap free if needed

the laundry and snack machines are so convenient

like that it has laundry facility, the rooms and the staff provided excellent customer service

room, with full size refrigerator/kitchenette; lots of storage space, convenient laundry facilities

enjoyed all the amenities, the large room, and the kitchenette and the laundry room

staff were very helpful and friendly and there is a laundry service

to do laundry and there was no laundry soap on hand

24/7 snack bar where you can purchase snacks and drinks

advertised pool and fitness center were not available.

pet fee - i think it s too much for a rate of $75 from 1-5 days

pool area while nice, did not have a hot tub or sauna

only two days there the parking lot was being resurfaced so parking was limited

put me next to the laundry room they tried coming in my room twice with out my permissions and they checked me

laundry

ice machine poor laundry facility as an established guest was asked to provide a cash deposit the carpets were

with good water pressure, the staff was nice and helpful, the wifi worked well and they had guest laundry

under construction and no pool

thought the price was a little expensive for the area and we were disappointed the bar was open until 11:00 pm

amount of room service tip not up to the guest -- they automatically add 24%

expected rooms to be not so ordinary. parking garage was not marked well .

location, ease of parking, style of room

paying xtra for wifi, only there to sleep so barely used plus xtra charge is a waste of money

awesome smart tv so we could login to netflix for the kids

the bar on the first floor was open late

the bar closed early.

clean environment, wonderful staff and nice pool/spa/sauna

kids baseball teams everywhere

they already took 400 something n redid my reservation bc i had a pet with me then charge me not just the pet

this is a 2 star property and the rooms does have a kitchenette without any pots, pans or any cutlery

it was filthy; smelled like body odor and dried beer, there was hair all over the shower and the kitchen counter

it had a very cute kitchen we were anxious to cook

while friendly, staff ran out of inserts for room card and didn t tell us anything about wifi, checkout time

it was a great location with plenty of parking and lots of nice restaurants and shops nearby,

only thing that i didn’t like was that they let little kids in the hot tub they were doing flips unaccompanied

the waterpark & pool area was beautiful it closed at 10 pm sharp, even on a friday night

the water park wasn’t open but the kids still had a blast in the water

followed up our request with a couple of free drinks in the bar and free arcade tokens for our kids

the free laundry imenities

they have a pool table and also a laundry room that is a courtesy for the guests

loved having 24 hour access to the free on-site guest laundry with detergent

the fire alarm went off st 4am scaring my kids to death but not the hotels fault.

the bar area in the evening was people sitting together with out distancing

was very helpful that there were laundry facilities, but there were issues: - signage to the laundry room was

close to light rail, very close to university, spacious room, friendly staff, use of laundry and exercise room

was told it was air conditioning on the roof or the laundry room

laundry is a hassle expect long waits since everyone else is trying to use the same tiny washer

oh, and the laundry situation

no laundry facilities

the pool was dirty and no hot tub

were close to the elevator and until late we had people loud in the hallway kids/teens in the halls yelling and

our room was clean, no bathtub if you have kids, very quiet not much town traffic at night

and the amenities including, pool and fitness center, as well as breakfast

no guidance of laundry service.

the pool was open but laundry and breakfast and everything else wasn't.

the renovating..pool door and back door key pads don t work.

the parking is distant from the entry door.

didn't like the temperature of the water in the pool and jacuzzi

liked that they had the laundry room, although due to the number of people, it was tough to get a machine

on-site laundry

the laundry noise every morning at 3 and 6

was right around the corner and the laundry room was right beside us

i would have liked lotion, a laundry bag and breakfast was too basic and needs to be a notch up in quality

the available trundle beds provided a place to sleep for all 3 of my kids

went to ask if i could take my breakfast to my room, and the nice young lady at the front desk said yes and

thing i didn t like abt property, the ppl that serve breakfast always comes out to monitor me and my family

everything was great, but i d like if the breakfast hours were a little later on the weekend.

were kids running up and down the hallway in the middle of the night

pool and very clean.

the breakfast is great, wide variety of food to choose from. clean, plenty of room

the breakfast was terrible.

breakfast constitute cold and hot meals not just cold

kitchen floor in the bedroom i got was a bit sticky and the sink not clean, with rests of food

laundry facilities and the roof top patio was more than i expected

pool was different

good location close to campus had a shuttle

never once come across that at any other hotel no hand soap in the room (bathroom or kitchen) asked front desk

the kitchenette isn't pratical because it doesn't have a stove and no pan

location, parking, and front desk provided excellent customer service.

thought the breakfast was continental style but it was like a kitchen to some extent the food could be ordered

i liked that they had early check in

i walked down to the kitchen to find out that the difference between a continental breakfast and a full

only one waitress who was also bar tending

was clean, pool area was great for the kids and everything was always stocked! great job!

breakfast was mostly sugars and carbs

comforters were very warm and fluffy, staff was very friendly, breakfast was excellent.

i loved the little exercise room and pool area

didn't eat breakfast here, was meeting our son.

have to walk too much if you are at the other side of the hotel to get to the laundry

location, social evenings, laundry facilities, courtyard

the laundry room was

tried to do laundry and there were kids all over the gym equipment and hanging out in the laundry room

pool, basketball court, clean room, free laundry

it was also really nice to have a pool, hot tub, workout room, and laundry room

of free parking the facilities in the hotel are good with a small well equipped gym, pool and laundry facility

breakfast is great and having the laundry was really helpful

too much chlorine in pool & jacuzzi way too strong dangerously strong.

we were able to enjoy the indoor pool and hot tub by ourselves