no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

the pool was surprisingly large and felt very safe

a good king bed, great housekeeping, good gym

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the

clean ,updated ,shuttle, parking,pool breakfast variety, suites

the drinks at the bar were very expensive!

no shuttle to airport after 12 noon

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the

the dirty laundry room.getting the room cleaned took all day.

the laundry facilities were out of order

was there for 11 days, i needed to use the laundry

laundry costed $10

but, the laundry room was filthy

hot breakfast

there was a nice pool but i did not use it

i enjoyed the friendly staff and my kids enjoyed the pool

very clean, good breakfast, very nice clean room.

nothing. it was all good. even breakfast was great!

we were on 1st floor near pool and front desk

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well

the pool area was also nice and enjoyable for the kids

the kitchenette was spotless and appliances clean and in good working order

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

and we were located next to the laundry and the lobby

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

our room was above the laundry and was very annoying at times.

they had no laundry soap for the in house washer dryer

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

no hot tub in pool area. and our room didn't have a tub when i purchased room with tub.

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

the studio with kitchen facilities was wonderful

breakfast was good and provided in a creative single serve safe way to accommodate the pandemic

that it was free laundry.

bonus: free laundry machines in second floor, just bring detergent and

the convenience of the laundry room.

the laundry room looked like a complete mess as well

being able to do laundry for free unfortunately only one dryer worked.

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

there were a few groups of teenage kids with parents there for a competition they were going to

wished the pool had and adult only hour and the alcohol could have gone a but longer too

the breakfast was good and the happy hour in the evening was even better

in the morning you feel the bed vibrating from the laundry room

nice clean new hotel. great breakfast amongst free breakfast hotels

the hotel had a great breakfast too

comfortable bed, big room, quiet, free parking

the price needs to be lower , no pool and no breakfast.

laundry facility didn't work except washer

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

didn't have change to use laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

there fire was in the laundry

the laundry room was nice

they offered no wifi the code they had to use wifi was wrong

the hotel was quiet and comfortable at a reasonable price, easy to find with good parking

wifi was not strong. lost signal many times.

there was suppose to be free wifi, but i couldn't get it to work!

no food or breakfast or even coffee

forced to enter through grimy carpeted end hallway on side of building with over half of hotel parking lot

very clean, staff was nice, great gym.

really was not much that i likes, except that the person behind the bar was very helpful as there was no one at

room was very comfortable. would have liked a breakfast included for the money they charged.

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

it took a long time to find because the maid put it in the laundry room and nobody knew

laundry service was offered inside the service description but only self service was possible.

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

kitchen was well equipped

my room has small kitchen which we really loved it and breakfast was awesome !

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

they didn't have a change machine nor did they carry change for laundry or vending

self laundry free of charge.

the noise from the laundry room next to our room (219).

breakfast was mid

rooms had a mini kitchenette, including dishes, a fridge, and a microwave in the room

beautiful place! great breakfast!

spacious rooms, variety of food with breakfast. friendly staff

pool was closed no license yet and i was not informed when i booked the hotel through booking on no

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

their airport shuttle is not up yet, but they more than made up for the inconvenience.

so i could not use business center, eat breakfast, or use gym

great wifi. comfortable bed.

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

location was great. the restaurant was fantastic, we ordered room service and they were awesome.

they never said anything got my kids ready to go and found a note on the door to the pool

it s close proximity to the airport and the free shuttle service.

nice staff, clean environment & pool is open with restrictions

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

laundry facilities were out of order and our keys stopped working several times

loved the complimentary laundry facilities

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

the swimming pool is small, there s no floating or swimming vest for kids

they ran out of meat for breakfast very early and didn't replenish it.

location....breakfast.... cleanliness and staff were all so nice

the breakfast was kinda gross for the adults and kids

great location, nice room and good hot breakfast

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

my car got broken into in the parking lot, items were stolen

fireplace worked once but then wouldn't turn on again

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

parking good had a little balcony, and a great dispensary across the street with plenty of

not really much, parking is a little tight.

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with

room was much larger than i thought it would be and had a it’s own kitchen!

there's a laundry facility on st as well as a pool and spa

no parking

gym could have a little bit more equipment

the pool towels were more like gym towels

enjoyed the restaurant for breakfast and the bar at the end of the evening

the rooms are very spacious and free laundry

laundry, kitchenette, and full size fridge also the grills outside

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry facilities were great

the pool, fire pit, grills and laundry are a plus

all areas of the hotel were exceptionally clean, even the laundry and pool area

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

pool, vending machines, and a laundry room for guests

love the extensive breakfast and clean laundry

easy access to room and laundry facilities

went above and beyond to be sure we had breakfast before leaving at 5am for a flight

pillows sucked made my neck hurt and did not see anything for hot breakfast

i liked that the hotel was pet friendly

even a partial refund for inconvenience, also why power was out meant the cameras were out in the parking lot

the laundry machine could have been cleaner.

it said dog friendly but when i arrived around midnight i was told the room i booked was not pet friendly and

no surprise no breakfast but we understand that. also prior carpet damage was not repaired.

location, comfort of bed. pet friendly.

we didn't use the pool or the hot tab, but we did look in there and it seemed to be very clean area

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

breakfast

only thing that was inconvenient was that it was so busy that there were no towels in the pool area

pool was cold, no place to sit, no towels, big kids throwing wet balls into hot tub

they also helped me with an early check in which was greatly appreciated

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

the king size spa tub room

wifi was weak

wifi was bad

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

nice. 10 star plus. clean room. very quiet nice breakfast

the breakfast needed more variety and the pool needs a dehumidifier.

the ground floor had rooms with doors opening to the parking lot

good location , breakfast was good , clean and friendly staff

breakfast wasn t that great

breakfast was only served until 9am weekdays which we were not told about upon checking in

close to the tanger outlet and the gun lake casino

breakfast is just ok. coffee could be better at breakfast and in the room.

close to the highway and casino, which we went to after the reunion

the breakfast, the pool, the room, the shower, the staff.

low waterpressure in shower. parking lot light shines in room on one bead no way to shut it out

pool, sauna, fitness room

parking is very convenient

breakfast was awesome

and leaving all night, you can plainly see the prostitutes making deals with others in the parking lot

had to beg for wifi password

bed bugs wifi wasn't enough working hardly any cable channels microwave didn't work

it says online that the place has free wifi and it doesn't not, you pay

the food in the restaurant across the parking lot had very good food at a reasonable price

laundry

the pool/hot tub area was clean and spacious

staff, rooms were spacious with a full kitchen, pans, silverware and all, it's only been open 3 weeks but this

breakfast was fresh and tasty

nice, clean room. staff was helpful. great kitchen.

there were always people carrying baskets of laundry to other floors

the laundry carts and room cleaners carts were very old, shabby, and very dirty

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

no room service during our stay. called twice for clean towels and it did not happen,

bed, great bathroom and decor, excellent tv with all of the pay channels available, breakfast was plentiful and

slept in through breakfast because i didn't want to get out of bed

no laundry facilities & parking was expensive but it is downtown

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

had issues getting conjoined rooms (we have kids)

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

there was no pool for the kids to swim.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

having to pay for parking, the continental breakfast, and even the coffee.

did not care for the function of kitchenette and bathroom being combined

nicely updated hotel and rooms, great bar area, fantastic location.

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

they were able to accommodate me for an early check in as well as a late check out and where overall just very

gym did not have a exercise bicycle unfortunately no room service after one night's stay ad no

dead bolt did not work and the extra security bar would not work either

the free wifi and

was fantastic, the bed was comfortable and there is laundry for the guests

no room service. no speakers to listen to music. floors were very creaky.

friendly staff, close to everything and great breakfast!

nice pool, snack bar, roof top bar, lounge area and breakfast

liked the hardwood floors, the kitchen was a nice touch.

didn't keep up on laundry enough to keep towels available for the pool

no laundry in the facility

there was no laundry facilities

pool was shut down but oh well

wifi was almost not usable for my meetings.

gym is a bit dated

it had a nice pool and hot tub

i also enjoyed the gym

rendezvous bar was excellent.

for some reason the pool was not open

not much in terms of getting a quick snack or room service

lobby bar staff to busy to serve anyone

service in hotel bar was non existent

wish the spa had been open but understand due to covid

i also like the pool area, spacious and clean

breakfast was excellent.

this place was spotless and the staff was awesome, the gym is also great.

i didn t eat the breakfast, we didn t wake up early enough.

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee

great breakfast in the morning

free parking and very clean

no continental breakfast????

very clean ! the property is perfectly located to the arena. the shuttle was a life saver!

free parking/shuttle downtown

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

bonus to have laundry facility on site too

all the staff we spoke (including kitchen and breakfast area) were really friendly

went to sports bar connected to the hotel, food and staff there were also very good

the sports bar was excellent

the pool and hot tub area was amazing and the breakfast was great!

not like that there was no laundry facility for guests who wanted to go swimming

no laundry no breakfast no coffee anvil

no laundry facilities.

it looks kind of ghetto outside. in the parking lot a cars window is smashed.

wifi did not work which was advertised as a amenity.

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

no closet! no plastic laundry bag

it sounds like a laundry room is near by which makes no sense being on the 6th floor

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

also having the laundry readily available

not like the fact that i to register in order to get the wifi, which i did not do

room was very cozy and there was many facilities to use like the pool/gym

parking was horrible

great breakfast, friendly staff, wonderful location.

staff was very friendly and the pool/jacuzzi was clean

the breakfast bar was well done

charged 75 for pet .. says that on hampton inn website. doesn t say the amount on booking .com

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

pool a little small and no hot tub.

location and breakfast

clean, bright colors, great breakfast, large room

comfy beds. was very accommodating to my kids and pet

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

the kids enjoyed the pool and how close we were to it

pool for the kids and location

we had a great stay! the pool and hot tub was really nice. we had fun on our stay with our kids.

pool was closed for servicing.

of the grand rapids skyline from the gym would have been nice, but can t complain too much about that

my daughter had an early morning gymnastics meet

breakfast was basic. coffee was ok. rather have good coffee

comfortable bed and nice staff. the free breakfast was good.

the staff was friendly and amenities such as pool and gym were available

the laundry room was clean and the cleaning ladies was bleary wonderdul.

pool no laundry facilities

i could open the window, laundry facility on site, close to shopping and entertainment

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

couldn't find the wifi password

there was a very good assortment for breakfast

we got to enjoy the pool and hot tub

windows opened to allow cool breeze. decent wifi.

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

cleanliness, friendly front desk, pool, breakfast, wifi.

representation of pricing ( did not indicate there was a $50 fee for our pet until we arrived

$50 pet fee

parking spots fairly tight

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

absolutely fantastic breakfast selections. staff very friendly!

the breakfast was excellent, and the employees were helpful and knowledgeable

pool breakfast friendlyness awesome

the pool is almost an afterthought

we had to ask for linen bc they were so short on staffing that they were behind on laundry!

room was right across from their laundry room

no do not disturb sign or laundry bag,nothing for breakfast!

laundry room is terrible

our room was right across from laundry room. too loud all night :-(

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

parking lot had path plowed around it but spots had multiple snow falls worth of snow

highway worker's were coming in and out all hours of the night talking loud in the parking lot

breakfast and pool

the parking situation. not a lot of spaces.

they had a coin operated laundry machine which was nice

salt water pool is wonderful, warm and clean and fresh, no pool chemical smell when you arrive at the hotel

the kids loved the pool, and the deck was as clean as could be expected

lots of kids parties going on and we did not hear a sound from all of them

the pool wasn t open and i was looking forward to using it.

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

the wifi is super slow, and we were in one of the best wifi rooms

from the rooms to the parking lot, to the pool, this place is always spotless

the lighting could have been better in the parking lot