breakfast was only served until 9am weekdays which we were not told about upon checking in

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

close to the highway and casino, which we went to after the reunion

location was perfect for our needs breakfast was great accommodating staff.

the laundry machine could have been cleaner.

in the winter and the parking lot wasn t plowed very well very slushy

parking very tight

was very clean, breakfast was nice

location, comfort of bed. pet friendly.

easy access to room and laundry facilities

the wifi was horrible and not functioning. it made completing my work impossible.

wifi is weak. i had a faster connection through the hotspot on my cell.

lots of parking available

here was top notch: the staff, room, breakfast, wifi, pool

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

curtains in room wouldn't close light from parking lot shined in all night ppl walking right by our room

area for kids was great

they had a fun kids event, ice cream and movie night.

laundry

the bed was comfortable, the desk expansive, and the storage closet in the kitchen was a welcome

we were surprised to see that the kitchen was fully stocked with dishes and cooking utensils

the pool area was extremely hot, over powering smell of chlorine.

there is also no mention of a pet fee while booking and was added on at check-in

didn't keep up on laundry enough to keep towels available for the pool

no laundry in the facility

there was no laundry facilities

very clean, nice pool, great gym, no carpet on floor, good breakfast

breakfast selection was limited to moainly cold cereal and hot oatmeal, and no meat

didn t get to take advantage of the breakfast, but the staff were exceptional and kind

friendly staff and great location, heated pool was nice!

this place was spotless and the staff was awesome, the gym is also great.

my family came and stayed with me and the children enjoyed the pool

breakfast was excellent.

laundry, kitchenette, and full size fridge also the grills outside

the rooms are very spacious and free laundry

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

the pool, fire pit, grills and laundry are a plus

breakfast was awesome

smelled like cigarettes and i payed for a spa room that i could not use because there was no hot water

easy access to the room. easy, close parking.

pool, sauna, fitness room

the included breakfast was actually one of the best set ups i have seen

my daughter forgot, and gave us a blanket and comforter for the sofa bed and gave us a generous late check out

very good spacious suite with gas fireplace.

breakfast was good for what was offered

only bummer is outdoor pool and hot tub

the studio room with fireplace

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

i paid for a pool to use during our stay and it wasn't open at all because of corona.

the breakfast was great!

parking lot extremely icy and not salted

only thing we were disappointed with was how cold the pool was

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

she took time and engaged with my kids making them feel welcomed

spacious rooms, walk in shower, clean, free parking, decent breakfast.

no yogurt at breakfast

the pool was small.

the dryer filter in the laundry room needs the screen repaired .

the room was spacious, had a laundry bag and was very clean

breakfast was great

the breakfast food didn t agree with me at all. and i was sick later in the morning

the fitness center shares a wall and creates a rhythmic thumping in the room which is super irritating

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

i was not given the wifi

and leaving all night, you can plainly see the prostitutes making deals with others in the parking lot

all over the place asked to be switched to a different room and was told there was none but the parking lot was

shampoo, durty stairs, no elevator, bad bugs in the room, white towels grey color, no hair dryer, wifi not

the laundry carts and room cleaners carts were very old, shabby, and very dirty

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

there were always people carrying baskets of laundry to other floors

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

wifi was bad

so we didn't use it luckily we brought coolers and walked into drug deals going on in the parking lot

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

the spa tub

they also helped me with an early check in which was greatly appreciated

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

very nice, very clean very respectful staff! and breakfast is awesomeud83dude02

i did not try out the wifi, but the cable tv was nice

friendly diligent staff. breakfast was good sausage eggs coffee tea muffins

good location , breakfast was good , clean and friendly staff

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

hotel was very clean and breakfast was really good!

great pool for the kids, breakfast for us all, and lovely staff

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

we only saw other guest 2 times and they had a full parking lot

rowdy older kids in pool at night , make sit hard for younger kids to use the pool , staff never came in and

the lady in the kitchen was fabulous and went above and beyond wish i got her name but she was wonderful

warm pool. quality of breakfast (walnuts, honey, good yogurt)

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

good laundry facilities, clean property, great location.

family place pool,spa and games all together so you can relax while keeping an eye on your kiddos

really enjoyed pool hot tube breakfast and location. great place to be.

spa was closed for maintenance

always very clean. staff is always amazing. breakfast is always good.

more handicap parking would be the only thing.

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool

it appeared that the pool was closed

the fitness center has a tv and free weights

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

room service food cold

nice staff, clean environment & pool is open with restrictions

beds were real comfortable. rooms clean. staff friendly. my kids and i lived it.

room service

laundry facilities were out of order and our keys stopped working several times

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

the free laundry machines and mini gym were a bonus

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

the parking is congested

only thing i could see needed improvement was snow removal in the parking lot

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with

i loved everything especially the kitchen that was in the room too!

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

the bed was comfortable, free wifi

had fridge, m wave, wifi

no wifi

wifi was very poor -went in and out

easy/close parking

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

staff was awesome, hotel clean, plenty of parking room very comfortable

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

free breakfast

to much chlorine in the pool.

there's a laundry facility on st as well as a pool and spa

it was great to have the restaurant, swimming pool, and i was able to do a pelaton ride there in the workout

breakfast was especially good tasting. lobby decor was gorgeous. parking was tight but workable.

tons of space in the lobby and a beautiful bar area as well

there is even a sports bar across the parking lot

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

the space and separation of rooms, fireplace.24-hr hot chocolate and coffee and overall comfort.

kitchen area is small and very crowded, congested at breakfast.

suite with kitchen (oven,full size fridge dishwasher and microwave) and living room area with a fireplace

they ran out of meat for breakfast very early and didn't replenish it.

the parking was plentiful. the location was good. it is off the

kids knocking on the doors playing

stayed 3 nights and no room service

getting into parking lot was a bit confusing, only one way in and one way out (same way) for this hotel and the

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

self laundry free of charge.

they didn't have a change machine nor did they carry change for laundry or vending

the noise from the laundry room next to our room (219).

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

good wifi but it's open

it was very clean and the breakfast was good.

pet friendly. nice staff. price.

breakfast was mid

we were supposed to have a shuttle in the morning at 0500

breakfast was very disappointing

spacious rooms, variety of food with breakfast. friendly staff

pool was closed no license yet and i was not informed when i booked the hotel through booking on no

laundry machines were out of service

breakfast was a little lacking, not enough variety of fruit, no breakfast sandwich option and not

good location off interstate for one night stay. good television and wifi.

the pool was ok they re pet friendly for 15.00 a night

advertised pet friendly, but i did not see where they forewarned about extra fees

laundry service was offered inside the service description but only self service was possible.

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

like room so close to laundry

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

the. breakfast choices were great.

it wasn't expensive and had a full kitchen in it! extremely nice!

kitchen was well equipped

he was able to accommodate me with check-in plus the bar even though there wasn't anyone staffed at the bar

offer free breakfast.

very clean, staff was nice, great gym.

gym equipment

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

the laundry room was nice

old heroine syringe, the bed bugs, the worst wifi ever, and a staff that is rude

no activity in the parking to make me feel unsafe going alone for a ciggarrete

close to my family, large parking area

parking lot, littered with empty alcohol bottles

should have been mentioned on the hotel listing that the pool, gym and breakfast is not available

besides the airport shuttle was great

not allow pets in this hotel, i could swear somebody sneaked a cat, since one of the exits to the parking was

when we were putting the kids to bed the neighboring room was pretty loud

that we weren't able to use the pool.

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

the pool and hot tube was relaxing

continental breakfast.

very clean, good breakfast, very nice clean room.

clean well located. decent breakfast. it was as expected and i appreciate that.

didn't have change to use laundry

laundry takes only quarters but no change machine on site and front desk does not make change

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

there fire was in the laundry

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

high daily pet fee

super clean. lots of parking, nice staff! good food.

food inclusive, pool and hot tub, cleanliness, pet friendly.

pool the back outside seating and basketball court

breakfast for working her butt off to make sure everything stayed stocked up the kids loved the pool as well

they kept my kids life jackets i accidentally left in the closet.

night just wanted to grab breakfast because everyone was still asleep and the lady cooking in the kitchen yelled

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the

was there for 11 days, i needed to use the laundry

the dirty laundry room.getting the room cleaned took all day.

example; no laundry because washer was not working

laundry costed $10

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

laundry facilities, location close to where we needed to be, it was quiet there

they had no laundry soap for the in house washer dryer

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

our room was above the laundry and was very annoying at times.

the convenience of the laundry room.

the laundry room looked like a complete mess as well

luv that kitchen and free laundry

kitchenette free laundry staffing specially the gm

location, room size, gym and laundry access, comfortable

no laundry facilities & parking was expensive but it is downtown

pet friendly

had issues getting conjoined rooms (we have kids)

need a better selection of food roof top bar for family

no room service

in the morning you feel the bed vibrating from the laundry room

the kids didn't want to swim anymore the breakfast lady wasn't very friendly lol but oh well

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation

hotel room was huge, the bed was super comfy, and the desk and wifi in the room worked great for me to take a

noisy, dirty, not informed of remodeling going on. couldn t use gym, etc.

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

how quite it was in the room. the pool was a great size for the kids as well.

there's a nice fitness room and a smallish indoor swimming pool

public spaces were immaculate and breakfast was sufficient

i don t believe i should be asked how long i m going to be swimming with the kids

location, skywalk, pool and sauna

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out

location staff cheerful, helpful and friendly cleanliness pool open and clean

wifi

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with

as i entered the continental breakfast area, a staff member told me that breakfast is $20

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

location, cleanliness, great food and a bar downstairs, great staff!

breakfast included or less. other cheaper parking options.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

the bartender in the bar area was very personable as well

service in hotel bar was non existent

the pool and hot tub are in questionable shape. the steam room was closed for maintenance

the pool was shallower then i expected but was still very relaxing!

room service friend was allergic to cheese and his andwhich had cheese they said they makr a new

very good breakfast!

put all my anxiety at ease by letting us know of road closures, and their shuttle service was fantastic

we didn't get breakfast so i don't know what they had available

no continental breakfast????

hotel staff, location, shuttle

there was kids running up and down the hall screaming

unfortunate that room service was unavailable but it s understandable.

kids everywhere

i very much enjoyed the gym

there is absolutely no room service and parking was a rip off

was fantastic, the bed was comfortable and there is laundry for the guests

appreciated the comfortable bed and full kitchen quiet, and nice climate control and very clean the front desk

i really liked my suite and that there was a full kitchen. quiet and nice.

only complaint was not enough seating in the pool area.

got our breakfast fast with no issue and checkout was quick and easy

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

had issues with wifi security. no onsite restaurant, but some pretty close.

75, wifi was 5 per day

shuttle to downtown venues

bonus to have laundry facility on site too

went to sports bar connected to the hotel, food and staff there were also very good

from the front desk to the ones working breakfast and the bar during the cocktail hours

the sports bar was excellent

very nice room the staff were helpful and the breakfast and the gym facilities were great

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

coin laundry, arcade, indoor pool were the surprises.

love the extensive breakfast and clean laundry

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

pool, vending machines, and a laundry room for guests

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

no closet! no plastic laundry bag

it sounds like a laundry room is near by which makes no sense being on the 6th floor

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

pool no laundry facilities

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

i could open the window, laundry facility on site, close to shopping and entertainment

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

the laundry room was clean and the cleaning ladies was bleary wonderdul.

clean s as nd very much organized friendly staff great breakfast

of the grand rapids skyline from the gym would have been nice, but can t complain too much about that

the staff was friendly and amenities such as pool and gym were available

i missed the free breakfast

it was a really nice room,. i like the pool area as well.

parking was horrible

loved our bathroom- updated and so clean and we loved your pool

fix the pool

staff was very friendly and the pool/jacuzzi was clean

people drinking in the pool where kids were at the youngest being maybe 1 yr old..

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

the parking lot was cleared of snow and ice and was well sslted

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

the breakfast, staff, and room

bed, breakfast, staff & pool

laundry service was broken and only available 1 w/d with a line a mile long every day

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

didn't take care of the parking lot very well

kitchen appliances included

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

breakfast was very good kids loved the pool

absolutely love the pool area and walk out set up

close to our wedding and had a pool and free breaskfast

the kids enjoyed the pool and how close we were to it

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

breakfast is good and if you re looking for a nice quiet place this is a good inn

pet friendly and comfortable bed

cleaner than expected. breakfast was adequate. staff was friendly and informative!

pool and breakfast

we had to ask for linen bc they were so short on staffing that they were behind on laundry!

smelled like sour laundry

no do not disturb sign or laundry bag,nothing for breakfast!

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

laundry facilities was not able to use

no laundry no breakfast no coffee anvil

no laundry facilities.

not like that there was no laundry facility for guests who wanted to go swimming

the parking lot is quite big, unlike most motels

wifi did not work which was advertised as a amenity.

in early and was given a room at far end of building, noise from ice machine and peoples doing laundry early

pool atmosphere is a bit institutional (lighting seems dark and space could be more inviting)

pool wasn't available and we weren't able to get a hot breakfast because of covid-19 restrictions

very comfortable bedding. shower was roomy. breakfast choices were good.

cold pool

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

you ran out of coffee before i got down to breakfast.

rooms with mini fridge, microwave and a hot breakfast

pool and weight room clean, staff friendly, room complete and clean

high level chlorine in pool

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

good temperature control on ac, parking was adequate

it was such a cute place! super comfortable and breakfast was amazing!!

pets being welcome is wonderful

dorm room feel, loud parking lot party (not your fault), miss not having coffee in the room.

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

i utilized room service, which

from the genuinely friendly staff to them having tractor trailer parking to such a clean, quiet,comfortable

i like that there is a restaurant located in the parking lot. that is convenient.