pool to small

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

didn t get to take advantage of the breakfast, but the staff were exceptional and kind

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

breakfast was good would prefer better hot food had eggs but they looked very wet.

no laundry in the facility

there was no laundry facilities

didn't keep up on laundry enough to keep towels available for the pool

pool was shut down but oh well

breakfast was a little

was great have a great time at the pool with my family all together a great place to

ckean friendly and great location. love the outside pool

amenities in the kitchen. comfortable bed. nice shower

only bummer is outdoor pool and hot tub

the gym and pool are ideal for all the visitors and the cleanliness in the room and the dinning room were

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

modern, comfortable, fitness room, pool, quiet

friendly staff, clean room and common areas, hot breakfast

breakfast is good! there s a microwave and mini-fridge in the room

good grab & go breakfast, spacious room, great location.

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

spacious rooms, walk in shower, clean, free parking, decent breakfast.

the complimentary breakfast and coffee were both very good

more frequent plowing and shoveling of the snow in parking lot and side walks.

i didn t like but the pool room was hot to watch the kids swim

was not fully working , pool was nice not enough sitting area for breakfast in peak time

the included breakfast was actually one of the best set ups i have seen

pool, sauna, fitness room

( 1 hour ) the pool was wonderful

fitness room

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

pool open until 10pm for the kiddos

the pool the kids love it

we asked for a late check out so we could clean up after our round of golf in the morning and they happily

laundry

are terrible kicked me and my kids out call police on us we where the 1 hour they said it’s because it was

clean, stylish, great breakfast and staff was very friendly

was set back off the road and only shared a parking lot with one other hotel

the pool area was extremely hot, over powering smell of chlorine.

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

is a great place to stay with kids or team events

the kids had a great time

took the kids here for a last minute, end of spring break trip

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

breakfast could have had more selection was only coffee and waffles

nothing the spa tub was horrible and the room it self was very disgusting and not satisfied

lame breakfast

easy to maneuver in the parking lot

pool and spa was open, friendly staff, clean room, hot breakfast and location.

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super

breakfast was great and the hotel and room was very clean. loved the location

room was clean, pool and hot tub was open, a little too much chlorine but we still enjoyed it.

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

friendly i have twins and their babies and i didn't get a knock on the door saying hey can your kids be quiet

we had a little family get together (our kids are too young for wolf lodge) and we couldn't have been happier

area for kids was great

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

booked this hotel because of the spa bath, and i paid $126 for one night

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

and leaving all night, you can plainly see the prostitutes making deals with others in the parking lot

only one device could connect to wifi

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

the laundry carts and room cleaners carts were very old, shabby, and very dirty

the laundry machine could have been cleaner.

wifi was really good compared to some places

the bed was confortable, and pet freindly

were upgraded at no extra cost to a room with jacuzzi tub as we requested an early check in

parking very tight

easy access to room and laundry facilities

here was top notch: the staff, room, breakfast, wifi, pool

lots of parking available

asked for a early check in which was no problem, room was ready when we got there

the pool has been broke for over a year. fix it

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

see above-no view from balcony, just parking lot and pavement everywhere you look!

easy to get in and out of parking lot

it had free breakfast and. pool

nice. 10 star plus. clean room. very quiet nice breakfast

they also helped me with an early check in which was greatly appreciated

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

the king size spa tub room

the spa tub

wifi was weak

a few more hot food items for breakfast would have been great.

breakfast is just ok. coffee could be better at breakfast and in the room.

the cleanliness of the rooms and hotel overall. friendly staff and good breakfast.

close to the highway and casino, which we went to after the reunion

breakfast wasn t that great

the pool, fire pit, grills and laundry are a plus

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry facilities were great

laundry, kitchenette, and full size fridge also the grills outside

the rooms are very spacious and free laundry

easy/close parking

minimal lighting in parking lot

had fridge, m wave, wifi

parking lot was very dark

clean room, comfortable bed, good wifi, functional ac.

laundry machines were out of service

staff pool cleanliness

getaway for the weekend ud83dudc4c pool and staff was great jacuzzi suite next time and the restaurant down the

friendly and helpful staff, nice breakfast and clean room!

the tore up parking lot.

no laundry facilities & parking was expensive but it is downtown

so cute love the bar on the roof

pet friendly

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

no room service

was no room service

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

parking fee, bar hours (closed after concert and would have like to have one drink to settle after concert at

location staff cheerful, helpful and friendly cleanliness pool open and clean

they were able to accommodate me for an early check in as well as a late check out and where overall just very

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

did not have breakfast so can't comment on that. all staff encountered was very nice.

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

twenty bucks for breakfast & three bucks for coffee was a bit much

didn t eat the breakfast at the hotel. we didn t know that one was offered.

location and free parking

the ability to have dining within the hotel, the swimming pool and the hot tub.

we didn't get breakfast so i don't know what they had available

smelled like old gym shoes

friendly desk staff; great location (you can walk anywhere in gr from here); free & safe parking; wonderful

had an amazing time. will be staying again. indoor pool was fantastic.

the pool and steam room were amazing, very relaxing and stimulating at the same time

also, when we had ordered room service, we left our tray outisde of our room as instructed at 5:30 pm

no microwave or room service

upset that the pool and spa wasn't open

pool area needs some attention. maybe make an 18+ area or don’t allow kids in the jacuzzi.

totally bummed out the kids as they woke up early to go swimming before we checked out and couldn’t

i also enjoyed the gym

pool is hard to find however, once you find it (after asking more than one person), it s a nice

kids were loud past 11 pm

was fantastic, the bed was comfortable and there is laundry for the guests

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout

that they are functioning 24 hours, so you can check in anytime and have a snack at the snack bar at any time

no room service. no speakers to listen to music. floors were very creaky.

the only thing was that the indoor pool was freezing because of the air conditioning being on.

bonus to have laundry facility on site too

the bar upstairs gave us 2 free drinks and they were excellent, not watered down

water fountain inside the gym. water fountain outside of gym didn t work

breakfast made to order with happy, talented chefs

very nice room the staff were helpful and the breakfast and the gym facilities were great

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

fee and no free wifi

breakfast was the worst part

due to covid 19 the gym and pool area was closed and the limited free breakfast!

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

wifi was not very good.

parking was difficult, would recommend asking for interior room, noisy by the property main road,

allowed pets with no restrictions. decent breakfast.

some of the kitchen supplies were not in the room as when i stayed here before.

there's a laundry facility on st as well as a pool and spa

a drink from the bar and i didn t even taste the alcohol in it

there was some gym equipment that was not working properly.

no parking

very large king room with sofa. great built in closets and mini-kitchen

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

only 1 small bar of soap.

the pool was cold.

pool was closed for no specific reason and was one of the reasons i booked it

staff were so friendly and helpful. wifi was good for the entire stay

loved the complimentary laundry facilities

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

the free laundry machines and mini gym were a bonus

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

my car got broken into in the parking lot, items were stolen

kitchen area is small and very crowded, congested at breakfast.

we're missing alot of kitchen things

my kids loved the size of the pool area

location and quality of room and breakfast for the price

that the place was clean and the fitness center was open.

outdated & always saw 2 shady looking characters hanging out in older cars in parking lot everytime i went

my kids had a great time in the pool!!

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

no shuttle

a little facelift work (veneer along bottom of doors chipped, stain on rug and curtain, carpet trim loose near

breakfast ends early

also, they couldn t make change at the desk or have a quarters machine for the laundry

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the noise from the laundry room next to our room (219).

it sounds like a laundry room is near by which makes no sense being on the 6th floor

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

no closet! no plastic laundry bag

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

breakfast was not the freshes.

breakfast was mid

it had a kitchenette but not stove

pool was closed no license yet and i was not informed when i booked the hotel through booking on no

the hotel also has a fitness center and indoor pool available to guests

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

they had guest laundry service

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

this allowed for more time for the kids to spend with their grandparents, that s priceless

the hot tub did not have much water flow coming from the jets. kind of just a hot pool of water.

kitchenette in the room was a huge bonus

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

were hairs from someone before us in the shower and the parking lot/entry reeked of pot (which i know the hotel

the room was spacious and clean. the pool was very well maintained and large for a hotel pool.

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was

entry and parking lot needs to be paved, or fixed

really was not much that i likes, except that the person behind the bar was very helpful as there was no one at

the location, the parking, the building layout ...

offer free breakfast.

the laundry room was nice

quiet & safe also close to local restaurants & stores. easy access to wifi.

parking lot, littered with empty alcohol bottles

close to my family, large parking area

old heroine syringe, the bed bugs, the worst wifi ever, and a staff that is rude

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry takes only quarters but no change machine on site and front desk does not make change

laundry facility didn't work except washer

laundry service, it seemed more like a long stay for subsidized living than a hotel

there fire was in the laundry

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

pool, vending machines, and a laundry room for guests

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

coin laundry, arcade, indoor pool were the surprises.

love the extensive breakfast and clean laundry

i wanted to take my kids on a fun experience and it turned into them being pretty upset and me feeling awful

kids would like pancakes and bacon on the buffet

our go to place everytime we visit grand rapids. clean, spacious, great staff, nice breakfast.

wall outside near the parking lot was not safe for kids to play in the grass area

were no towels at the pool so we had to walk up to our rooms soaked and the couch in our room was overly broken

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

three free alcoholic drinks per adult andy pet friendly

it was very convenient for us and the kids

the kids around made a lot of noise in my next-door.

ev charger (chargepoint) was installed the night before we left and should be functioning now

great staff, clean, great breakfast

big suite, comfy bed, great breakfast, wonderful staff

better option for breakfast

shuttle service and vehicle parking while gone five days.

i could open the window, laundry facility on site, close to shopping and entertainment

pool no laundry facilities

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

the laundry room was clean and the cleaning ladies was bleary wonderdul.

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

breakfast and pool

parking lot had path plowed around it but spots had multiple snow falls worth of snow

cleaner than expected. breakfast was adequate. staff was friendly and informative!

good value great sraff dated rooms but very clean nice pool and hot tub

laundry room is terrible

our room was right across from laundry room. too loud all night :-(

room was right across from their laundry room

last visitor) there were not enough face towels and we were told they only had one person to do laundry

laundry facilities was not able to use

being able to do laundry for free unfortunately only one dryer worked.

the convenience of the laundry room.

the laundry room looked like a complete mess as well

bonus: free laundry machines in second floor, just bring detergent and

that it was free laundry.

in the morning you feel the bed vibrating from the laundry room

perfect for our needs. indoor pool great. great breakfast. family friendly. would stay again

shuttle not operational 24 hours

comfortable bed, big room, quiet, free parking

second, there was quite a bit of ice buildup in the guest parking lot making unpacking/packing my vehicle a

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

our room was above the laundry and was very annoying at times.

and we were located next to the laundry and the lobby

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

they had no laundry soap for the in house washer dryer

breakfast was good, kitchen staff very friendly and made us feel at home

there was an inside pool and work out

the pool area was also nice and enjoyable for the kids

everyone enjoyed the breakfast area

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the

beautiful new facility. comfortable room. nice breakfast.

breakfast was basic. coffee was ok. rather have good coffee

it was a really nice room,. i like the pool area as well.

my daughter had an early morning gymnastics meet

free parking

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

kids running thru the halls

how quite it was in the room. the pool was a great size for the kids as well.

the little menu that told us about the hotel and wifi etc

kitchenette & bathroom are spacious and well appointed

people drinking in the pool where kids were at the youngest being maybe 1 yr old..

the pool was nice and warm and the breakfast options were pretty extensive

00 per night pet fee

parking was convenient.

staff was super friendly and the room was very nice parking was great and they even had free

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

we had young kids with us and she went out of her way to make my children feel special over easter

the pool had a strong chemical smell so the kids couldnt swim

didn t notice there was a swimming pool did not see a hot tub

breakfast was very good

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

the dirty laundry room.getting the room cleaned took all day.

laundry costed $10

but, the laundry room was filthy

the laundry facilities were out of order

also having the laundry readily available

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

location, kitchen, pool

not like the fact that i to register in order to get the wifi, which i did not do

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

we had a great stay! the pool and hot tub was really nice. we had fun on our stay with our kids.

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to

they even threw in a late check out

was very clean, nice pool, rooms etc

in early and was given a room at far end of building, noise from ice machine and peoples doing laundry early

breakfast was good but they didn't offer eggs like the website stated

the breakfast was great and the bed was super comfy

it was close to the golf course and university

kids wanted to swim before we left, the windows were open and a fan running

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

no laundry facilities.

wifi that works for more that facebook

not much. they advertise free wifi, but in fact the place is wifi free...it did not work.

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

stylish and comfortable lobby, well equipped fitness room, big breakfast area, and friendly, helpful staff

the breakfast was fantastic, definitely made everyone's tummy's full

rooms with mini fridge, microwave and a hot breakfast

pool was open, and they do a breakfast bag in the morning

cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

we loved the breakfast and the food was very good, clean tasting

cleanliness, friendly front desk, pool, breakfast, wifi.

cleanliness, friendly front desk, pool, breakfast, wifi.

dorm room feel, loud parking lot party (not your fault), miss not having coffee in the room.

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

and convenient parking

tight parking in the first building

the wifi is super slow, and we were in one of the best wifi rooms

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

the breakfast was excellent, and the employees were helpful and knowledgeable

parking was very limited and poorly lit

pool breakfast friendlyness awesome

the pool was great, and breakfast was impressive