the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

the parking lot is kind of a mess

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

very very clean, super friendly staff, great breakfast

they had a coin operated laundry machine which was nice

pet fee is the most expensive i've ever paid

the jumping kids above me. sounded like elephants.

very clean and comfortable. wonderful coffee machine at breakfast bar.

cold pool

very clean; appreciate non-smoking property. enjoyed the breakfast bar!

clean staff friendly breakfast was amazing

pool was 10 to cold

breakfast was good, location was great for the activities that we had planned

breakfast could of had a little more variety but it was good, eggs & waffles

close to the highway and casino, which we went to after the reunion

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

a few more hot food items for breakfast would have been great.

the laundry machine could have been cleaner.

location, comfort of bed. pet friendly.

i enjoyed that fact we were able to use the pool

the bed was confortable, and pet freindly

there were people sleeping in their vehicle in the parking lot. police harassing the guests.

easy access to room and laundry facilities

love that it's pet friendly, the kids loved the pool, and the spread for breakfast was excellent

got another room, changed our own sheet, however we didn t realize that the second room was in pet friendly

lots of parking available

the breakfast was great . the bed was comfortable

the pool, fire pit, grills and laundry are a plus

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

the rooms are very spacious and free laundry

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

kids using there room as a jungle gym jumping etc

4 different pools, great breakfast, kids ate free. water park for kids

trail mix bar was good and so was the tangerine

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

also, staying with kids, it could have used a vacuum

were hairs from someone before us in the shower and the parking lot/entry reeked of pot (which i know the hotel

laundry

the hot tub was not clean. i don't believe the pool is heated.

was set back off the road and only shared a parking lot with one other hotel

i was almost late for breakfast and there wasnt much left

breakfast selections were limited

there was no laundry facilities

no laundry in the facility

didn't keep up on laundry enough to keep towels available for the pool

the bar in the lobby, the breakfast was good for the kids.

only thing we didn't like was the breakfast

pool, sauna, fitness room

breakfast was excellent different variety

sauna, fitness room

limited tv channels. wifi was not working. the bed needs a couple more pillows

breakfast options, strawberry waffles were very good and didn't stick

i didn t eat the breakfast, we didn t wake up early enough.

pool area was small and no hot tub.

the only thing was the pool was small.

pool to small

it did not have a hot tub by the pool. the pool was small as well.

that we weren't able to use the pool.

i would ve really enjoyed being able to relax in the jacuzzi more while my children enjoyed the pool

there was no shuttle available at the time that it was advertised online.

breakfast area is small.

not enough room service ie change of towels had to get clean towels at the front desk each day

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

no free breakfast, arrive at 1pm and had to wait 2 hours to check in

too bad breakfast isn't offered with room.

location was great. the restaurant was fantastic, we ordered room service and they were awesome.

pool was closed for no specific reason and was one of the reasons i booked it

pool and hot tub. staff very friendly

ev charger (chargepoint) was installed the night before we left and should be functioning now

there was no parking at night

breakfast items i tried were great

great staff, clean, great breakfast

the free laundry machines and mini gym were a bonus

laundry facilities were out of order and our keys stopped working several times

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

loved the complimentary laundry facilities

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

the noise from the laundry room next to our room (219).

they didn't have a change machine nor did they carry change for laundry or vending

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

clean room, large tv with lots of channels, clean laundry room, outside seating.

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

we called for the free airport shuttle

clean room, comfy beds, decent breakfast, helpful staff, great location, pet friendly

maybe more seating in breakfast area

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was

room was very comfortable. would have liked a breakfast included for the money they charged.

clean and nicely decorated hotel, very helpful staff, convenient location. nice gym!

i was able to get a decent breakfast and there were ton of places nearby to grab items i had forgotten

good exercise room when it wasn't overrun with unsupervised kids.

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

they had guest laundry service

like room so close to laundry

the laundry facilities were out of order

was there for 11 days, i needed to use the laundry

but, the laundry room was filthy

example; no laundry because washer was not working

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

pool the back outside seating and basketball court

the kids liked playing basketball in the courtyard and swimming in the pool

they kept my kids life jackets i accidentally left in the closet.

there was an inside pool and work out

a kitchenette but with no equipment, no table, no chairs, and two refrigerators

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

there fire was in the laundry

laundry takes only quarters but no change machine on site and front desk does not make change

didn't have change to use laundry

laundry facility didn't work except washer

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure

because we stayed four days, we got tired of eating out, so it was great having the kitchen and buying healthy

pool was fun and hot tub wonderful

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

in order of what i noticed: lighted parking lot--important for me great front desk manager great ambiance in

addition to a full breakfast buffet, they offer a free evening buffet including beer, wine and mixed drinks

friendly staff, clean, spacious rooms, awesome free happy hour and a hot breakfast

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

the mirror & wifi

00 nonrefundable fee will be charged for having a pet

loved having a two bedroom suite with kitchen (oven,full size fridge dishwasher and microwave) and living room

pool & hot tub

the pool was clean and monitored within every half hour with two

getting into parking lot was a bit confusing, only one way in and one way out (same way) for this hotel and the

helpful staff, wonderful comfy bed, breakfast included plenty of choices besides the usual carbs

there was a baseball convention and the kids team stayed here. lots of noise.

the hotel also has a fitness center and indoor pool available to guests

it had a kitchenette but not stove

the hotel also has a fitness center and indoor pool available to guests

breakfast was mid

clean. breakfast good.

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

full kitchen

i did notice some sticky residue on part of the table int he kitchen area.

wifi would not connect and that really disappointed me

pet frirndly.

they had no laundry soap for the in house washer dryer

laundry facilities, location close to where we needed to be, it was quiet there

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

the convenience of the laundry room.

location, room size, gym and laundry access, comfortable

being able to do laundry for free unfortunately only one dryer worked.

bonus: free laundry machines in second floor, just bring detergent and

luv that kitchen and free laundry

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

breakfast is good! there s a microwave and mini-fridge in the room

parking lot could have been a little bigger. neighborhood kids kept trying to get in.

modern, comfortable, fitness room, pool, quiet

friendly staff, clean room and common areas, hot breakfast

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

how quite it was in the room. the pool was a great size for the kids as well.

pretty cheap of them not to offer free wifi

was stuff everywhere in the lobby looked like a renovation was going on thru out the hotel it was kids running

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

in the morning you feel the bed vibrating from the laundry room

breakfast could be better hopefully after covid things go back to normal

free airport shuttle

we just would've loved if the pool was

the shuttle was 30 minutes late.

kids didn't mind thou

was great have a great time at the pool with my family all together a great place to

com website, then upon arrival i was given a room with a fireplace which made it even better

the room had everything we needed. the breakfast was great.

breakfast

there's a laundry facility on st as well as a pool and spa

loved the adult time for the pool and hot tub

parking was shared with restaurant next door.

the room was on first floor and near the parking lot

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

was conveniently located near a bus stop so i could ride downtown without having to pay parking

a handful of broken-down cars in the parking lot did not give me piece of mind, nor the yelling outside late

no free wifi

i was not given the wifi

the food in the restaurant across the parking lot had very good food at a reasonable price

spa looked over used or cleaned too often, coating was coming off

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

wifi was bad

wifi was weak

liked jacuzzi in.room. wifi and tv. no diet pepsi.

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

friendly diligent staff. breakfast was good sausage eggs coffee tea muffins

very nice, very clean very respectful staff! and breakfast is awesomeud83dude02

it had free breakfast and. pool

there was no marked parking, and there was

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

loved having breakfast next to the outdoor fire

the shower had good pressure and there was free wifi and parking

the pool was pretty small

pool was cold and very small which was the main reason we got the room but when we had the pool to

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

the laundry carts and room cleaners carts were very old, shabby, and very dirty

there were always people carrying baskets of laundry to other floors

the room was spacious, had a laundry bag and was very clean

the dryer filter in the laundry room needs the screen repaired .

pool open until 10pm for the kiddos

wifi didnt work.

we asked for a late check out so we could clean up after our round of golf in the morning and they happily

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

i usually hate having to go in with my kids but i walked right in

we had two rooms one for my parents and one for us and the kids

this did not effect the stay for the kids but only negative to me

pool was clean and well maintained

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

plenty of parking spots

room by the pool nice staff clean just a great place to stay

spa was closed for maintenance

the continental breakfast was delicious and had different warm options all three mornings we stayed

pool and spa was open, friendly staff, clean room, hot breakfast and location.

the manager and staff are so friendly! the room was clean and beautiful. my boys loved the pool!

room was clean, pool and hot tub was open, a little too much chlorine but we still enjoyed it.

breakfast in the morning had a very nice variety of hot and cold items and the hot tub by the pool was super

no laundry facilities & parking was expensive but it is downtown

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

had issues getting conjoined rooms (we have kids)

the breakfast too expensive the rooftop bar too expensive and way too long of a line to get into but fortunately

was a quick getaway for my wife and i without our kids

love the extensive breakfast and clean laundry

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

pool, vending machines, and a laundry room for guests

all areas of the hotel were exceptionally clean, even the laundry and pool area

coin laundry, arcade, indoor pool were the surprises.

was no room service

the bistro) was good although highly priced, swimming pool is ok, gym is tiny but ok, parking and location are

there because they said they had restaurant bar and pool there got there all 3 were closed very unhappy with

hotels allow adult only access to the pool area, it's a really nice perk to have a nice perk for naturally

there were massive hair balls floating in the pool- that's gross!!

did not have breakfast so can't comment on that. all staff encountered was very nice.

did not care for the function of kitchenette and bathroom being combined

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

nicely updated hotel and rooms, great bar area, fantastic location.

and the food at the bar was wonderful, had the shrimp and meatballs

did not pay for wifi

didn t like that wasn t able to fully access all the rest of the services such as the pool but i understand

wish the spa had been open but understand due to covid

upset that the pool and spa wasn't open

service in hotel bar was non existent

was fantastic, the bed was comfortable and there is laundry for the guests

the room was very nice, the pool was fun (small and kind of cold, but still nice) and breakfast was also good

wifi connection would stop and restart from time to time.

the breakfast was good for a hotel breakfast and the location was amazing for events downtown.

rooftop bar needs to be open later than 11pm.

pool, fitness center, and room service were not available, yet i still paid the same price as usual

kids everywhere

great location. i wish there were a few dining more options at the hotel for people with kids.

unfortunate that room service was unavailable but it s understandable.

fun for kids

i called room service and they took care of it right away

is wonderful however, perhaps guests could receive a small discount on their breakfast

free parking/shuttle downtown

location and free parking

put all my anxiety at ease by letting us know of road closures, and their shuttle service was fantastic

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

i checked in, they did not tell me that i had to request room service

slept in through breakfast because i didn't want to get out of bed

no show shuttle

bonus to have laundry facility on site too

the breakfast was great

clean large rooms and beds and tv and bathrooms etc breakfast good nice swimming pool spa and gym

awesome hotel very nice rooms, pool area, happy hour was a notch above the rest

room service was great!

it sounds like a laundry room is near by which makes no sense being on the 6th floor

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

no closet! no plastic laundry bag

not like that there was no laundry facility for guests who wanted to go swimming

no laundry facilities.

no laundry no breakfast no coffee anvil

hot tub like in advertising, bad coffee,no coffee pot in room,was a mess in parking lot no

didn't like all the people in parking lot though

pool no laundry facilities

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

the laundry room was clean and the cleaning ladies was bleary wonderdul.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

i could open the window, laundry facility on site, close to shopping and entertainment

parking was convenient.

fix the pool

the breakfast bar was very good and clean

charged 75 for pet .. says that on hampton inn website. doesn t say the amount on booking .com

great breakfast, friendly staff, wonderful location.

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

clean, bright colors, great breakfast, large room

no hot tub, pool was very small

the pool had a strong chemical smell so the kids couldnt swim

location staff breakfast parking

also having the laundry readily available

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

we were disappointed that the pool was closed, but that was out of their control

the kitchen was well-stocked with tableware, pans, and utensils