they had a coin operated laundry machine which was nice

the pool area could be a bit nicer and more ventilated.

let me assure you my kids never stays up past 9

to find parking in the evening

breakfast choices were average at best

the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

very very clean, super friendly staff, great breakfast

parking lot was a little small, not very many spots available

the breakfast was excellent, and the employees were helpful and knowledgeable

wonderful breakfast and friendly staff

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

no change machine for laundry and the front desk will not sell you quarters

that it was a hassle to get change to use the laundry facilities.

pool was too cold for me, hubs and child enjoyed. card only, no cash...

also, staying with kids, it could have used a vacuum

the location was good, and breakfast was okey. the parking was good.

love the early check in

the first 30 minutes of being there i watch 2 men releave themselves in the parking lot

excellent staff, super helpful and kind. great breakfast

breakfast was limited but good

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry, kitchenette, and full size fridge also the grills outside

the pool, fire pit, grills and laundry are a plus

the rooms are very spacious and free laundry

laundry facilities were great

longer breakfast time

billed me wrong, even after verifying billing on check in. wifi is weak.

breakfast area is small.

clean ,updated ,shuttle, parking,pool breakfast variety, suites

when we were putting the kids to bed the neighboring room was pretty loud

very clean; appreciate non-smoking property. enjoyed the breakfast bar!

clean staff friendly breakfast was amazing

pool was 10 to cold

breakfast was good, location was great for the activities that we had planned

the pool floor is too slick when wet and my daughter fell and she was walking carefully.

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

clean well located. decent breakfast. it was as expected and i appreciate that.

nothing. it was all good. even breakfast was great!

was told the pool was open

but, the laundry room was filthy

was there for 11 days, i needed to use the laundry

laundry costed $10

the laundry facilities were out of order

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

friendly staff, easy check in process. good breakfast.

the kitchenette was spotless and appliances clean and in good working order

had everything we needed: full hot breakfast, large indoor pool, very comfortable beds and pillows , quiet

breakfast was good

friendly staff, nice pool, and a decent selection for breakfast

easy access to room and laundry facilities

even a partial refund for inconvenience, also why power was out meant the cameras were out in the parking lot

we were on the 1st floor, right by the pool

gym looked nice

pillows sucked made my neck hurt and did not see anything for hot breakfast

the laundry machine could have been cleaner.

in the winter and the parking lot wasn t plowed very well very slushy

you can have your pet

rates,pool,cleaniess

parking lot and surrounding area quite dirty.

our room was above the laundry and was very annoying at times.

they had no laundry soap for the in house washer dryer

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

laundry facilities, location close to where we needed to be, it was quiet there

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

three free alcoholic drinks per adult andy pet friendly

wished the pool had and adult only hour and the alcohol could have gone a but longer too

friendly staff, clean, spacious rooms, awesome free happy hour and a hot breakfast

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

breakfast was good and provided in a creative single serve safe way to accommodate the pandemic

breakfast is just what you need to get your day started positive

pool was too cold

our basic room had full a full mini-kitchen

the convenience of the laundry room.

bonus: free laundry machines in second floor, just bring detergent and

the laundry room looked like a complete mess as well

being able to do laundry for free unfortunately only one dryer worked.

kitchenette free laundry staffing specially the gm

in the morning you feel the bed vibrating from the laundry room

the pool was closed but that couldn't be helped and staff was apologetic about it.

pool area was clean but small

airport shuttle service not timely.

we just would've loved if the pool was

laundry service, it seemed more like a long stay for subsidized living than a hotel

there fire was in the laundry

didn't have change to use laundry

laundry

laundry facility didn't work except washer

breakfast was sufficient

the pool and hot tub was awesome and the pool water truly was heated as they said it would be

spa out of order.

pool and hot tub was great

staff was excellent! pool and hot tub area was nice.

clean room, large tv with lots of channels, clean laundry room, outside seating.

the noise from the laundry room next to our room (219).

self laundry free of charge.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

they didn't have a change machine nor did they carry change for laundry or vending

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

it took a long time to find because the maid put it in the laundry room and nobody knew

like room so close to laundry

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

they had guest laundry service

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

kitchenette in the room was a huge bonus

the kitchen in the room was so amazing to have so that i could cook for my family

great breakfast, loved the pool, and the bedroom was very comfortable!

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

the free shuttle to/from the airport

we called for the free airport shuttle

could use better breakfast

rooftop bar is amazing! staff was very friendly and helpful. free parking is a plus!

my daughter had a gymnastics meet in the arena at 7:45am on a friday morning, so the fact that the hotel was

room service was an hour late, but they did comp the food because of the service

no services provided, wifi, shuttle, decent breakfast, ect

pool out of service, construction ongoing in the lobby and high level of dust and dirt in the

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

the free laundry machines and mini gym were a bonus

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

there was a baseball convention and the kids team stayed here. lots of noise.

my kids had a great time in the pool!!

didn t like that there where kids wondering around unsupervised in the hall way when i was on my way to

kids knocking on the doors playing

the kids loved the pool but the hot tub was out of order

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate

although this was the second year in a row that our fireplace would not work or stay working and there was an

loved having a two bedroom suite with kitchen (oven,full size fridge dishwasher and microwave) and living room

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

offered a nice selection in options, and the bar worker was very friendly and accommodating

we had a little family get together (our kids are too young for wolf lodge) and we couldn't have been happier

gym is in an old kitchen and the breakfast is not fresh

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

room was much larger than i thought it would be and had a it’s own kitchen!

the kitchen was incredible! the staff was super friendly.

parking was difficult, would recommend asking for interior room, noisy by the property main road,

shopping centers and resturants, great free breakfast, coffee well supplied in lobby, nice little kitchen with

there's a laundry facility on st as well as a pool and spa

super clean throughout, very nice pool, plenty of parking.

no parking

it was great to have the restaurant, swimming pool, and i was able to do a pelaton ride there in the workout

the room was very spacious and the pool was great!!

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

parking lot was not plowed so no where to park except far away

they also helped me with an early check in which was greatly appreciated

wifi was weak

spa looked over used or cleaned too often, coating was coming off

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

parking lot was a bit raggedy

pool looked very dirty

pool was clean, though it needs some air flow

there was no marked parking, and there was

close location to casino

the parking lot had way to many pot holes

location is great. nice having a bar on location.

the bar attached and shuttle to the casino was so helpful and helped us to feel safe!

comfy beds breakfast was amazing. for the price i couldn't believe how awesome it was.

booked this hotel because of the spa bath, and i paid $126 for one night

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

i was not given the wifi

and leaving all night, you can plainly see the prostitutes making deals with others in the parking lot

was conveniently located near a bus stop so i could ride downtown without having to pay parking

nice staff, decent breakfast and coffee, laundry available

dated. think paint would help brighten the rooms up. and bleach for laundry

guest laundry has nice space

a lot of things weren t working, like the pool and the laundry room

there were not enough towels. we couldn t seem to get any extras due to laundry issues.

the laundry carts and room cleaners carts were very old, shabby, and very dirty

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

dryer sheets for laundry, no atm

the front desk lady was helpful and gave us another room with brand new linens out of the laundry room

however l have never met such genuine seeet employees from mgr to housekeeper laundry

breakfast lady was great and 80 yrs old.. you neede strawberries for thewaffles

the staff is really nice anna's pet friendly

the breakfast, the facilities, laundry, gym

hard to get an opportunity to use the hot tub as kids were all over the entire pool area, screaming and jumping

stayed because said pool was good for kids

front desk agent, booked my room on the 3rd floor to avoid the noise of the 1st floor pool

guess' kids running down the hall

i like it but i wish it couldn't been a hot breakfast and the pool open but due to covid 19

pool was closed

housekeeper threw away our breakfast that we bought so we didn't need to stop on the way to the airport early

clean and great breakfast

i never got in the pool.

areas like staircase, fitness room require much better maintenance before it will look really

pool was bitter cold, and it had hard floors no carpet

breakfast offered many choices and hot food was fresh and tasty

cleanliness free breakfast

breakfast was ok if you stuck with the juices, cereals, breads and fruits

suitcases that we had brought we're almost all the way soak through oh, thank goodness they had laundry facilities

we were put in a room by the pool entrance and the laundry room

hard as a rock , took me 40 min to check in cuz no one was at desk , people were partying in the parking lot in

the pool was also closed because of renovation, should have mentioned that in discription, i also

hotel is remodeling and is currently housing all the new items in the pool area

the fireplace did not light up or anything

the pool was very very small.

very clean, friendly staff and great location. i liked the arcade and small gym.

room service

eat breakfast

va parking.

no frills, dark parking lot, staff non existent.

lots of parking and a mexican restaurant right next door

bathroom could've been cleaner and i couldn't connect to wifi because i couldn't read the handwriting from the

room was in a semi basement. opening blinds meant parking lot looked directly into room.

laundry facility was not operating.

there was not enough parking

it looks like they never plowed the parking spots

the parking lot was blocked off in spots

it was a pet stay hotel.

am 70 years old and would have appreciated a safety bar in the shower

nice and clean. pool was a bit chilly.

has everything starbucks coffee cooked breakfast friendly staff willing to assist bar plenty of snacks available

we stayed there were lots of families there for a baseball tournament that was rained out and kids were running

we were placed in the second floor surrounded by kids

coin laundry, arcade, indoor pool were the surprises.

all areas of the hotel were exceptionally clean, even the laundry and pool area

love the extensive breakfast and clean laundry

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

no laundry facilities & parking was expensive but it is downtown

no room service

location is perfect, close to a lot of restaurants and bars

parking. had to unload then move car to a lot and walk back. no room service.

had issues getting conjoined rooms (we have kids)

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

last year i stay at a hotel a couple of blocks from this location and had a kitchenette for the same rate

it was very clean and the breakfast was amazing!!

also, i thought there was a shuttle service

breakfast was a little overpriced for what was offered

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

and the food at the bar was wonderful, had the shrimp and meatballs

breakfast cost was a bit excessive, did expect to have coffee/rolls included at price charged.

having to pay for parking, the continental breakfast, and even the coffee.

dead bolt did not work and the extra security bar would not work either

advertised when i booked the room and spent over $800 that the bistro was open all day as well as room service

they were able to accommodate me for an early check in as well as a late check out and where overall just very

we had fun walking out the door and grabbing a scooter to go tour the city and the pool and hot tub were great

swimming pool is amazing and it is good choose if you with the kids like us

was fantastic, the bed was comfortable and there is laundry for the guests

friendly staff, close to everything and great breakfast!

it offers a roof top bar for guests only, perfect

staff was outstanding. breakfast was delicious. the room was beautiful.

the only thing was that the indoor pool was freezing because of the air conditioning being on.

was able to get into the room, early check in, which was a blessing

spa and fitness center were really nice

the pool and steam room were amazing, very relaxing and stimulating at the same time

the bartender in the bar area was very personable as well

spa and hot tub not open - but not hotel's fault :(

and gym were nice , and the shower was very clean, new and nice

did realize it was such a long walk to the devos place. not a very enticing kids menu.

every thing, i wish the spa was open.

great location. i wish there were a few dining more options at the hotel for people with kids.

cleanliness and friendly room service

great restaurant on site/room service

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

room service

location and free parking

very good breakfast!

bonus to have laundry facility on site too

the sports bar was excellent

breakfast in the morning was amazing, the pool area was very nice, and parking was convenient and

from the front desk to the ones working breakfast and the bar during the cocktail hours

front desk, chef at breakfast, room service delivered the best salmon at a reasonable price

no closet! no plastic laundry bag

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

it sounds like a laundry room is near by which makes no sense being on the 6th floor

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

no laundry facilities.

no laundry no breakfast no coffee anvil

not like that there was no laundry facility for guests who wanted to go swimming

should be available 24hrs, no breakfast, pool did not look it smell healthy, and they have flees, wifi didn't

lot of parking

people drinking in the pool where kids were at the youngest being maybe 1 yr old..

breakfast was great also

but the hotel s dead bushes, overflowing trash bins and trash in the parking lot make it worse

staff was super friendly and the room was very nice parking was great and they even had free

very very warm inviting environment the people and staff are always so kind and very helpful the breakfast buffet

pool no laundry facilities

the laundry room was clean and the cleaning ladies was bleary wonderdul.

i could open the window, laundry facility on site, close to shopping and entertainment

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

comfy beds. was very accommodating to my kids and pet

the parking lot was cleared of snow and ice and was well sslted

loved that it had a pool, pool looked very clean as well, also had a gym but we didn t get to try it out, but

laundry service was broken and only available 1 w/d with a line a mile long every day

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

also having the laundry readily available

friendly staff and great breakfast

spa was closed the entire stay