cheery, had games, laundry facility, pool, outdoor area, really appreciated the complimentary razor (we

have loved a hot tub in the pool area

the breakfast bar offers gluten free options, yet, the options were extremely limited.

cats don't bother anyone but pitbulls in the elevator and dobermans in the parking lot

the location was perfect for my needs. plenty of parking. ada room adequate for me.

staff where the guest laundry was and 3 different employees didn't know so we found it ourselves

it was clean staff was friendly price was great. kids loved the pool.

high level chlorine in pool

rooms with mini fridge, microwave and a hot breakfast

pool was open, and they do a breakfast bag in the morning

no laundry no breakfast no coffee anvil

no laundry facilities.

not like that there was no laundry facility for guests who wanted to go swimming

the police always in the parking lot

didn't like all the people in parking lot though

the accommodation had a laundry

staff to them having tractor trailer parking to such a clean, quiet,comfortable place to the laundry facilities

is so convenient, and we don't need a lot of amenities, just a reliable, safe, clean place with wifi for a

and convenient parking

the lighting could have been better in the parking lot

competing, nice washer / dryer in basement by pool and gym, free to guests and they even provide laundry soap

absolutely love the pool area and walk out set up

we really enjoyed the pool and hottub. the rooms were clean and upgraded. breakfast was great.

location, near a regatta venue where i was competing, nice washer / dryer in basement by pool and gym, free to

nice clean room, safe area, very friendly and helpful staff, good breakfast.

washer, broken dryer, broken gym equipment, broken dishes in room, no quarters for laundry (some hotels now have

laundry service was broken and only available 1 w/d with a line a mile long every day

also having the laundry readily available

felt the pool and hot tub area seemed dated- but thankful at least it was open and not crowded so we could

loved the room layout and the kitchen

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids

bed, breakfast, staff & pool

comfy beds. was very accommodating to my kids and pet

as it seemed like, or maybe i didn t search good enough and had to smoke in my car at a nearby parking lot

parking was horrible

pool is nice

kids in the pool were out of control

great breakfast, friendly staff, wonderful location.

parking was convenient.

of the grand rapids skyline from the gym would have been nice, but can t complain too much about that

free parking

my daughter had an early morning gymnastics meet

the staff was friendly and amenities such as pool and gym were available

i missed the free breakfast

pool no laundry facilities

for the money, the refrigerator, the beds were comfortable, free breakfast, the nice shower, the laundry room,

i could open the window, laundry facility on site, close to shopping and entertainment

the laundry room was clean and the cleaning ladies was bleary wonderdul.

no remote control for the tv laundry room has been closed 4 weeks, no availability for coffee

best ever young lady at the reception, helpful and absolutely friendly, well equipped with guest laundry and

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

it sounds like a laundry room is near by which makes no sense being on the 6th floor

room was right across from their laundry room

air conditioning in the elevator, stairs or hallways ice machine out of order laundry rm locked hot tub out of

smelled like sour laundry

our room was right across from laundry room. too loud all night :-(

laundry facilities was not able to use

machines didn t work laundry room filthy, breakfast was a joke, juice machine didn t work, toaster didn

com i had done was including a pet but when i got there she said it wasnt that way and i ended up having to pay

parking lot had path plowed around it but spots had multiple snow falls worth of snow

indoor pool and free breakfast were great little surprises

the parking situation. not a lot of spaces.

bonus to have laundry facility on site too

pool & outdoor hot tub

the pool area was bigger than most and the indoor/outdoor hot tub was fantastic

breakfast was coming back as normal style

the breakfast was great

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

i also had trouble with the wifi

great pool and hot tub, felt very safe staying there, and the staff was awesome.

food service after breakfast, no room service, no taxi stand, no bar

all areas of the hotel were exceptionally clean, even the laundry and pool area

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

pool, vending machines, and a laundry room for guests

love the extensive breakfast and clean laundry

coin laundry, arcade, indoor pool were the surprises.

was fantastic, the bed was comfortable and there is laundry for the guests

no jacuzzi in the pool area.

the breakfast was good for a hotel breakfast and the location was amazing for events downtown.

complimentary breakfast

modern & clean room, very nice breakfast, super friendly staff, refreshing salt water pool, well-kept workout

pool area needs some attention. maybe make an 18+ area or don t allow kids in the jacuzzi.

wish room service extended beyond 11:00 p.m.

s fault but we would ve loved to be able to have breakfast in bed i m sure next time room service will

unfortunate that room service was unavailable but it s understandable.

did realize it was such a long walk to the devos place. not a very enticing kids menu.

free parking/shuttle downtown

friendly, clean, modern, shuttle to downtown, restaurant in the hotel for breakfast, room service, maintained

service, polite staff and a clean pool and hot tub!

the location is perfect walking downtown. we love the large parking lot on the property as well.

pool area was prefect for my grandkids, not very many people in pool area at once

friendly staff. location. pool/hot tub

3 kids and 2 adults

and fitness center were really nice

bat and restaurant close to early. room service overpriced for mediocre meal.

the pool and steam room were amazing, very relaxing and stimulating at the same time

nicely updated hotel and rooms, great bar area, fantastic location.

receptionists that were super helpful and friendly; the dj and bar on weekends was super convenient and fun

breakfast was fine, not spectacular, but the system for collecting and handing over the breakfast

we live in nyc so we had no problem walking to restaurants and bars on the other side of the river

and the food at the bar was wonderful, had the shrimp and meatballs

wifi

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

no breakfast for my kids unless i pay

bar/restaurant was amazing, staff was all very nive and accomodating especially when we needed a late check out

free in-room wifi (unlike spg chain

no laundry facilities & parking was expensive but it is downtown

so cute love the bar on the roof

parking. had to unload then move car to a lot and walk back. no room service.

the breakfast too expensive the rooftop bar too expensive and way too long of a line to get into but fortunately

the coffee shop and lobby bar was closed.

there's a laundry facility on st as well as a pool and spa

it was great to have the restaurant, swimming pool, and i was able to do a pelaton ride there in the workout

there is even a sports bar across the parking lot

came there at 9pm in the parking lot was nearly full

parking is easy, staff are friendly and accommodating, rooms are clean, and the gym very complete

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

friendly diligent staff. breakfast was good sausage eggs coffee tea muffins

it had free breakfast and. pool

seriously watched drug deal in parking lot

parking lot was a bit raggedy

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

parking lot was not plowed so no where to park except far away

liked jacuzzi in.room. wifi and tv. no diet pepsi.

the king size spa tub room

they also helped me with an early check in which was greatly appreciated

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

there were always people carrying baskets of laundry to other floors

there were always people carrying baskets of laundry to other floors

the laundry carts and room cleaners carts were very old, shabby, and very dirty

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

told there would be pet fee, but when i arrived, i was told the fee for 2 days was $150 non-refundable

didn't see fire place limited parking

parking good had a little balcony, and a great dispensary across the street with plenty of

wifi was not very good.

spa did not work

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

shampoo, durty stairs, no elevator, bad bugs in the room, white towels grey color, no hair dryer, wifi not

was no free wifi, the curtain barely covered the window, towels were very rough, no breakfast, no

it says online that the place has free wifi and it doesn't not, you pay

it was cold and the heater took all night to warm it up. no laundry room.

this motel has only one laundry machine and was not working

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

my car got broken into in the parking lot, items were stolen

bed was comfy, the room came with dishes and a whole mini kitchen

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate

kids knocking on the doors playing

trash in parking lot

the pool was clean and monitored within every half hour with two

there were usb charging stations for the kids stuff

breakfast area was very clean and a good variety of

clean. breakfast good.

breakfast could have been better more options or change up once in awhile, i don t like sausage

was basic the waffles & coffee were the best part small pool but the kids enjoyed it staff was super

breakfast was basic the waffles & coffee were the best part small pool but the kids enjoyed

breakfast was excellent, with great coffee, a fine selection of food items, and a spacious dining

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

breakfast. workout room. pet friendly. noon checkout.

very helpful and friendly staff, clean comfortable rooms, convenient airport shuttle.

it was very clean and the breakfast was good.

the pool and laundry room were closed due to renovations.

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

property was clean i had a king suite that was very comfortable and the pool was fun the kids love it made sure

breakfast area and adequate items

the free laundry machines and mini gym were a bonus

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

loved the complimentary laundry facilities

were very kind and tried their best but they had very little to do with the unavailable clean laundry and dirty

it took a long time to find because the maid put it in the laundry room and nobody knew

laundry service was offered inside the service description but only self service was possible.

lampshade had writing of the words love on the inside stains on the ceiling there was puke by a laundry bin just

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the pool looks kinda dirty

we paid to eat the continental breakfast on-site and the food was not great.

pool was closed and no hot tub

the poolmaituation was very disappointing since i was traveling with kids

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

also, they couldn t make change at the desk or have a quarters machine for the laundry

clean room, large tv with lots of channels, clean laundry room, outside seating.

they didn't have a change machine nor did they carry change for laundry or vending

the noise from the laundry room next to our room (219).

parking

in the parking lot

really was not much that i likes, except that the person behind the bar was very helpful as there was no one at

bar was closed because no one staffed at bar

not not we did not like it the hotel but a complementary cup of coffee or a contential breakfast has always been

in the morning you feel the bed vibrating from the laundry room

staff, clean and spacious rooms, and airport shuttle to and from helped make it an east park and fly situation

the pool was closed but that couldn't be helped and staff was apologetic about it.

the hotel had a great breakfast too

nice clean new hotel. great breakfast amongst free breakfast hotels

the laundry room was nice

demands and requirements doors outside did not lock bathroom was very small cable dud not work no wifi rude

outside, parking lot and lack of aesthetics on the outside of the property were terrible

there was suppose to be free wifi, but i couldn't get it to work!

no activity in the parking to make me feel unsafe going alone for a ciggarrete

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry takes only quarters but no change machine on site and front desk does not make change

laundry

didn't have change to use laundry

laundry facility didn't work except washer

the laundry room looked like a complete mess as well

kitchenette free laundry staffing specially the gm

luv that kitchen and free laundry

being able to do laundry for free unfortunately only one dryer worked.

bonus: free laundry machines in second floor, just bring detergent and

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

the shuttle to the airport was great and starts at 4:30 am

tracking of the water in the elevator from the pool there were a number of kids unsupervised in the pool area

did not have time to have breakfast, i left at 4:00 am so i'm not able to rate it.

we never got to use the shuttle service because they didn't communicate the availability correctly

kick back, breakfast, laundry and staff.

laundry room can possibly be updated to take credit cards instead of quarters.

would have been perfect had it not been new years eve and really crowded with families (kids)

noisy kids in the hall but that’s no fault of the hotel but the parents lack of control.

kids had a great experience with the dinner buffet and the popcorn and the soda machine and all was

and we were located next to the laundry and the lobby

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

we were put in a room next to the guest laundry facilities and the walls are very thin so it was constantly

laundry facilities, location close to where we needed to be, it was quiet there

the pool area was also nice and enjoyable for the kids

there was an inside pool and work out

pool

the indoor pool was coldud83eudd37

breakfast and pool were good.

but, the laundry room was filthy

was there for 11 days, i needed to use the laundry

example; no laundry because washer was not working

the dirty laundry room.getting the room cleaned took all day.

the laundry facilities were out of order

there was not an ev charger as listed when we arrived (it was installed the day we left) but there were chargers

breakfast items i tried were great

pool and hot tub. staff very friendly

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

we didn t realize you had to go through the target parking lot to get to the little road that took you to

were right next to three or four familys of traveling hockey moms and to have the kids running up and down the

when we were putting the kids to bed the neighboring room was pretty loud

the breakfast was excellent

no shuttle to airport after 12 noon

the staff we encountered was super friendly and great with the kids.

exceptional fitness room & pool

clean and comfortable! wonderful breakfast. very friendly staff. conveniently located.

big room for gym but almost nothing inside

the staff is friendly, the pool is always clean and the food is good

breakfast was very good

the continental breakfast was delicious and had different warm options all three mornings we stayed

breakfast could have more options but it was still satisfactory.

always very clean. staff is always amazing. breakfast is always good.

clean and safe parking

parking and breakfast was good

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

family place pool,spa and games all together so you can relax while keeping an eye on your kiddos

wifi was not good

breakfast. could be better

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

took the kids here for a last minute, end of spring break trip

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

room was dirty; crumbs, stains, pet kibbles ; floor needed vacuumed; it was done properly the second day after

rooms were clean, good breakfast, nice hot tub and pool

very clean and up to date! the breakfast we great as well.

pet friendly

there were huge potholes in the parking lot.

handy to have the kitchen facilities

the kitchen was perfect for my bodybuilding show i did

breakfast was hot and delicious

view was ok i saw outdoor seating available and the parking

( 1 hour ) the pool was wonderful

parking was good and the hotel is located very close by other restaurants and stores

limited tv channels. wifi was not working. the bed needs a couple more pillows

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

more frequent plowing and shoveling of the snow in parking lot and side walks.

pool was really small

spacious rooms, walk in shower, clean, free parking, decent breakfast.

breakfast was amazing as well as the pool facilities

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

breakfast not good. room is either too cold or too warm.

also no pool towels for the kids after they got out of the pool

the breakfast in the morning was good and nice to have available

good grab & go breakfast, spacious room, great location.

laundry

i was almost late for breakfast and there wasnt much left

very clean, kitchen was stocked with everything we needed. shower amazing.

were guests in the pool who brought extra guests also i was over-charged

the breakfast, the rooms, the pool, the location.

the dryer filter in the laundry room needs the screen repaired .

the room was spacious, had a laundry bag and was very clean

place is extremely clean, great breakfast and all around very well kept

nice large room! great pool/hot tub. delicious full breakfast included! comfortable beds.

breakfast was very good

the rooms are very spacious and free laundry

the pool, fire pit, grills and laundry are a plus

laundry facilities were great

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry, kitchenette, and full size fridge also the grills outside

no change machine for laundry and the front desk will not sell you quarters

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

that it was a hassle to get change to use the laundry facilities.

close to the airport, very clean, gas station right outside the parking lot, bed was awesomely comfortable, and

late check out not available and due to flight delays arrived a little before 2am

pool was ok. room was nice

staff was very friendly, the breakfast was great, and the room was real clean, and the price was great too

the gym looked nice with new equipment

breakfast was good would prefer better hot food had eggs but they looked very wet.

my family came and stayed with me and the children enjoyed the pool

didn't keep up on laundry enough to keep towels available for the pool

there was no laundry facilities

no laundry in the facility

breakfast selection was limited to moainly cold cereal and hot oatmeal, and no meat

the breakfast bar was excellent and very clean

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

kids using there room as a jungle gym jumping etc

swimming pool area needs some wrk on walls n ventilation

excellent pool area for children and adults

easy access to room and laundry facilities

we were on the 1st floor, right by the pool

love that it's pet friendly, the kids loved the pool, and the spread for breakfast was excellent

lots of parking available

here was top notch: the staff, room, breakfast, wifi, pool

the laundry machine could have been cleaner.

the pool was green

the children loved the verity for berfeast and enjoyed the pool.

the breakfast lots of it and was flavorful

super clean spacious room and amenities plus an excellent breakfast bar.

location was perfect for our needs breakfast was great accommodating staff.

breakfast was good

close to the tanger outlet and the gun lake casino

breakfast could of had a little more variety but it was good, eggs & waffles

good breakfast. very helpful staff.

laundry machines were out of service

the continental breakfast was good, a mix of hot and cold food

good location off interstate for one night stay. good television and wifi.

the pool was great

advertised pet friendly, but i did not see where they forewarned about extra fees

easy/close parking

the bed was comfortable, free wifi

minimal lighting in parking lot

clean room, comfortable bed, good wifi, functional ac.

bad feeling going in from the parking lot