the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

the parking lot is kind of a mess

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

very very clean, super friendly staff, great breakfast

pool was 10 to cold

very clean; appreciate non-smoking property. enjoyed the breakfast bar!

clean staff friendly breakfast was amazing

breakfast was good, location was great for the activities that we had planned

they had a coin operated laundry machine which was nice

let me assure you my kids never stays up past 9

great and friendly staff, comfortable bed, pet friendly

we visited our grand kids and great granddaughter

the pool area could be a bit nicer and more ventilated.

breakfast could of had a little more variety but it was good, eggs & waffles

close to the highway and casino, which we went to after the reunion

breakfast wasn t that great

close to the tanger outlet and the gun lake casino

a few more hot food items for breakfast would have been great.

the laundry machine could have been cleaner.

location, comfort of bed. pet friendly.

i enjoyed that fact we were able to use the pool

the bed was confortable, and pet freindly

there were people sleeping in their vehicle in the parking lot. police harassing the guests.

easy access to room and laundry facilities

love that it's pet friendly, the kids loved the pool, and the spread for breakfast was excellent

got another room, changed our own sheet, however we didn t realize that the second room was in pet friendly

lots of parking available

the breakfast was great . the bed was comfortable

the pool, fire pit, grills and laundry are a plus

free guest laundry with 5 front loading machines and dryers. nice restaurant close by.

laundry, kitchenette, and full size fridge also the grills outside

laundry facilities were great

the rooms are very spacious and free laundry

that it was a hassle to get change to use the laundry facilities.

we took full advantage of the on-site laundry facilities, washing all ten days worth of clothes so we could

no change machine for laundry and the front desk will not sell you quarters

the hotel had a decent fitness gym

cleanliness, staff, breakfast, swimming pool

also, we shared this wait w/ the laundry staff because we were in their space

there were vending machines and laundry

swimming pool area needs some wrk on walls n ventilation

gym is in an old kitchen and the breakfast is not fresh

they had a fun kids event, ice cream and movie night.

loved that the pool and hot tub were working perfectly

bathroom could use some tlc. pool could stay open a little later.

that was a bummer for the kids

were a bunch of kids there it kind of seems like a summer camp type situation but i know that wasn't anything

no breakfast room service.

location was very isolated, parking lot is very dark with no additional lighting.

pool and hot tub was very cloudy looking

facilities were clean and enjoyed that they had a bar on site and breakfast.

mistake was made with shuttle , but it was quickly fixed to get me to the airport on

pool and bar wasn t open

big suite, comfy bed, great breakfast, wonderful staff

free parking

the pictures reflected a jacuzzi in the pool room, however upon arrival there was no jacuzzi

the breakfast was wonderful, as good or better than you would get in a restaurant (worth$15-20 easy) we

we used the gym and pool

the free laundry machines and mini gym were a bonus

nice place to stay and my dog ud83dudc15 also loved it the laundry mate was a plus at no extra cost gym was nice

laundry facilities were out of order and our keys stopped working several times

loved the complimentary laundry facilities

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

the noise from the laundry room next to our room (219).

clean room, large tv with lots of channels, clean laundry room, outside seating.

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

self laundry free of charge.

they didn't have a change machine nor did they carry change for laundry or vending

the laundry facilities were out of order

the dirty laundry room.getting the room cleaned took all day.

night and early morning, found out as we were leaving, we were a couple of doors down from the laundry room on

laundry costed $10

was there for 11 days, i needed to use the laundry

staff was friendly, breakfast was great!

night just wanted to grab breakfast because everyone was still asleep and the lady cooking in the kitchen yelled

was very friendly, rooms are clean, breakfast has a big selection, the beds were comfortable and just off the

they kept my kids life jackets i accidentally left in the closet.

friendly staff, easy check in process. good breakfast.

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

dirty out dated old no change machine for laundry was charged 2x

breakfast was bag only

their airport shuttle is not up yet, but they more than made up for the inconvenience.

free shuttle ride to the airport. ac worked great.

hotel was old, outdated, had mold in the bathroom, burns on the bedside table, people's laundry hanging outside

the guest laundry room was a wreck mainly because there was no trash can for the laundry room

stairwells, and for as big as the hotel is there should be laundry on each floor there are too many rooms and

laundry service was offered inside the service description but only self service was possible.

i was glad there was a guest laundry room but i had to fix the dryer vent because it came off and made the room

laundry takes only quarters but no change machine on site and front desk does not make change

laundry facility didn't work except washer

there fire was in the laundry

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

laundry service, it seemed more like a long stay for subsidized living than a hotel

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

break in the area so kids tracking water (from the pool) in hallways and elevators which created a slip hazard

the kids around made a lot of noise in my next-door.

wouldn't stop running- way too many kids(spring break-not a ding on the hotel) hotel was amazing

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

was very comfortable and the pool was fun the kids love it made sure they went every day and the breakfast was

kitchen was well equipped

the pool and laundry room were closed due to renovations.

location and quality of room and breakfast for the price

my kids loved the size of the pool area

the room above us was loud and running back and forth for hours at a time, the kids in the pool were rude and

the kids loved the pool but the hot tub was out of order

kids knocking on the doors playing

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

my car got broken into in the parking lot, items were stolen

it's not a standard hotel room with a kitchenette added on, but a full apartment-like layout with separate

the kitchen set up. the bedroom was nice and cozy.

when i called to check up on the status of the laundry i was told not to call anymore & that they would get

didn't see fire place limited parking

the room had lots of holes no ice machines. parking was expensive

needs a little bit of a stronger wifi connection but that is my only complaint

pet frirndly.

carpeting, disgustingly stained chair, dust on nightstands and lamps, huge hole in towel, dirty laundry and

laundry machine was not working, the staff offered to do our laundry, but for some reason did not,

i intended to use the laundry machines and the fitness center, but both were out of order during my stay

my room was over the laundry, so there were loud sounds of water turning on & off until 11pm

they put me by the laundry for customer and all i hear is the washer making banging noise threw out the day

that it was free laundry.

the laundry room looked like a complete mess as well

luv that kitchen and free laundry

location, room size, gym and laundry access, comfortable

the convenience of the laundry room.

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

no hot tub in pool area. and our room didn't have a tub when i purchased room with tub.

how quite it was in the room. the pool was a great size for the kids as well.

the gym was small with limited equipment to work out with

the studio with kitchen facilities was wonderful

in the morning you feel the bed vibrating from the laundry room

no coffee in the lobby at 4am for shuttle guests

sole purpose of renting a hotel room was for the grandkids to swim

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk

was staying for my sons devos hospital trip and we weren't happy our kids were woken up, called the front desk

staff, generous hot breakfast, social hour snacks from monday to wednesday , free laundry, the fire pit at the

free laundry

and of course, they are pet-friendly

staff parked in the only rewards parking spot and night staff smoked weed on the job

night was fairly quiet, 2nd night had a lot of kids jumping around and singing until 12:30 am, 3rd night had

until after six and we were told that we could not get extra pillows blankets or anything because laundry didn

representation of wi-fi, laundry availability, no working ice machine and the entire hotel, along with room

laundry service y'all gotta pest probable and plumbing shot tf out

told there would be no towels as laundry wasn't done

adult went to ask but had to wait for laundry to get done

there's a laundry facility on st as well as a pool and spa

tons of space in the lobby and a beautiful bar area as well

disappointed swimming pool was closed on sunday

loved the adult time for the pool and hot tub

the pool was well taken care of and the hotel was easy to find and had lots of great places to relax

laundry

requested some at front desk and she had me walk to laundry room with her while she sorted through the clean

one laundry room and the pool had a lot of fun supervised children.

location. breakfast was fantastic!

was amazing clean rooms great breakfast right by lots of fun things to do and places to

didn t have a comforter only a thin blanket no coffee pot in room the wifi wasn t free cable was standard

no free wifi

the food in the restaurant across the parking lot had very good food at a reasonable price

a handful of broken-down cars in the parking lot did not give me piece of mind, nor the yelling outside late

shampoo, durty stairs, no elevator, bad bugs in the room, white towels grey color, no hair dryer, wifi not

the king size spa tub room

so we didn't use it luckily we brought coolers and walked into drug deals going on in the parking lot

the spa tub

the place had a terrible odor, kind of like a pet store full of wet chinchillas. the

they also helped me with an early check in which was greatly appreciated

one staff member wouldn't give me anymore towels as she said that the laundry was closed for the evening but i

cob webs on balcony, over priced vending machines and rusty nail in the parking lot.

the pool was too cold and bed was hard

no fitness

friendly diligent staff. breakfast was good sausage eggs coffee tea muffins

laundry and free breakfast

the worst part was, we were next to the laundry and the dryers were going all night

when we finally got to our room around 7:00 pm, the room was a mess - dirty laundry, garbage in the room, bed

first night i was there all my laundry was stolen from dryer, 3rd night my room was broken into and some of my

the bed was very uncomfortable. wifi didn t work. very dated. needs remodeling.

pool was cold to the point the our young was were shivering the entire time in the pool

clean, great breakfast

clean and really good price. breakfast was awesome as well.

bathroom shower was large and clean. breakfast was excellent. location outstanding.

i liked that the gym was on the first floor and view of the hall so i didn't feel like i was in danger working

there were always people carrying baskets of laundry to other floors

but the ladies in the laundry room helped out with extra towels and the guy in the morning for quick breakfast

there were always people carrying baskets of laundry to other floors

the laundry carts and room cleaners carts were very old, shabby, and very dirty

we literally got screamed at and told we were liars and being told we went into a laundry room but we in fact

the comfy beds, clean room and free laundry room. the staff was good.

the full-size kitchen, gym, and although we didn't use it, it had a nice laundry area and snack area

some of the staff was friendly. the laundry facilities were free to use

room size and free laundry service

the laundry room was handy, too

like that they have complimentary breakfast, an indoor pool, and laundry facilities

the elevator wasn t working properly, and no parking.

parking lot is a bit small. and the location of the hotel was kinda hidden

breakfast was great

this grandpa the pool water was too cool

handicap parking was really not very close

the room view of the pool was awesome

the kids loved the pool, arcade and foosball table

the pool area is excellent for families staying here

it's got nice pool area

there was a towel issue (laundry) and we didn't have towels

a lot of kids running around at the reception the laundry room closed because the washing machine is not working

on two different floors so my kids were on one floor and we were on the other floor i did not like

salt water pool snack bar nice beds

well designed for traveler requiring computer wifi and need to complete computer work and leisure tasks

the pool was not kept up or that no one could fix the washer so i could do a load of laundry

i was clean, and quite. close to everything. friendly staff. delicious breakfast.

friendly desk person, clean facility, nice breakfast

extra comfortable bed, reliable wifi and well stocked breakfast.

it was on 4:00 pm when i got there and the parking lot was almost empty

basically a parking lot and local bar

speed was so slow or wifi connection was kinda unstable

the room was very clean, the breakfast, and was close to airport and the restaurant's.

gym, comfortable beds, location

the wifi went down for the whole day!

kitchen was closed, but the rate was still $100

we enjoyed the breakfast each morning

wouldn't have been a problem if the room was on a higher floor, but it looked directly onto the parking lot

items on the breakfast bar could have been expanded some

hot breakfast avaliable, clean room and a jacuzzi tub is nice to have.

very clean and had laundry facilities

center is also the laundry room and was humid as heck and the elliptical machine was broken

has everything you can look for - gym, pool, laundry

staff was wonderful and my kids enjoy the pool

to the highway, very nice room, large shower, super clean room, heated pool, nice hot breakfast with scrambled

site laundry was out of order the whole month i stayed

shower was missing a piece, we didn t have bedding for our pull out and had to locate it in you laundry room

close to the highway, free laundry, friendly staff

breakfast was ok for the price too

clean rooms, friendly staff, breakfast

it was right next to the laundry room, ice machine, and across the hall from the elevator

the pet fee was $100, which seems a little ridiculous

kitchenette and coffee prakrit- although the fridge did not work and i couldn t keep my drinks

pool area nasty. found a dirty wash clothe in the shower. mattress was stained.

breakfast was great

spa out of order.

hospitality, breakfast ,environment

breakfast was good

the whole thing the staff the room the pool that's hot tub the exercise room everything was just

small parking space

no laundry facilities & parking was expensive but it is downtown

had issues getting conjoined rooms (we have kids)

the breakfast too expensive the rooftop bar too expensive and way too long of a line to get into but fortunately

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

location is perfect, close to a lot of restaurants and bars

love the extensive breakfast and clean laundry

coin laundry, arcade, indoor pool were the surprises.

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

all areas of the hotel were exceptionally clean, even the laundry and pool area

pool, vending machines, and a laundry room for guests

parking is terrible!!! pool is broke. would ve been nice to been told that whole booking.

to no parking, having to park in the parking structure seemed a little bit weird, but that seems to be

valet parking is offered, it is very limited

call for room service no one answered the restaurant was not open that was in the hotel i was looking

a little run down, but it is the best of the in town options with all of the stuff you want (ie gym, pool,

advertised when i booked the room and spent over $800 that the bistro was open all day as well as room service

wifi was awful

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the free wifi and

swimming pool is amazing and it is good choose if you with the kids like us

bar was not something we expected and we ended up coming back to our hotel to enjoy the music and

i was promised $24 and charged $29 no free breakfast

i had the best margherita of my life, truly, at the bar right after i checked in

and the food at the bar was wonderful, had the shrimp and meatballs

location, cleanliness, great food and a bar downstairs, great staff!

i also like the pool area, spacious and clean

pool closet at 11:00pm

service in hotel bar was non existent

i especially loved the room service so easy to order and came straight to the room nice and warm

from the bar and desserts were delicious

was fantastic, the bed was comfortable and there is laundry for the guests

nice pool, snack bar, roof top bar, lounge area and breakfast

cozy features and the full kitchen was a bonus, even tho we didn't use it

the location and breakfast were awesome, and checkout was seemless

breakfast was fantastic, the bed was comfortable and there is laundry for the guests

we had our kids with us the first night

s fault but we would ve loved to be able to have breakfast in bed i m sure next time room service will

totally bummed out the kids as they woke up early to go swimming before we checked out and couldn’t

i also enjoyed the gym

pool wasn t very warm.

also had an opportunity to enjoy the bar and the bartender was fabulous

it was easy to confirm my reservation, we were able to get a refrigerator and early check in, extra towels were

loved being right downtown and free parking

pool was nice and the room was clean. very close to devos.

i called room service and they took care of it right away

laundry facilities were nice

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

most of the hot foods for breakfast had red and green peppers in it, which is ok but too much

a lack furniture with drawers to hold clothes. swimming pool..cold water..should be warmer

no room service during our stay. called twice for clean towels and it did not happen,

bonus to have laundry facility on site too

breakfast in the morning was amazing, the pool area was very nice, and parking was convenient and

went to sports bar connected to the hotel, food and staff there were also very good

awesome hotel very nice rooms, pool area, happy hour was a notch above the rest

had requested rose petals and champagne since it was our honeymoon when we booked our room that we were told

areas not so clean, the smell of gas in front lobby and around the laundry room doesn't look like the pics on

seat cover was loose and became detached the first time it was sat on and i was charged to do laundry with a

no closet! no plastic laundry bag

seeing dirty laundry piled in the hall. that was new. i had not experienced that before.

it sounds like a laundry room is near by which makes no sense being on the 6th floor

however l have never met such genuine seeet employees from mgr to housekeeper laundry

dryer sheets for laundry, no atm

the front desk lady was helpful and gave us another room with brand new linens out of the laundry room

bathroom not very clean. bed lumpy. lots of noise all night. parking lot lights

location, parking heating and air conditioning.

dated. think paint would help brighten the rooms up. and bleach for laundry

nice staff, decent breakfast and coffee, laundry available

a lot of things weren t working, like the pool and the laundry room

guest laundry has nice space

there were not enough towels. we couldn t seem to get any extras due to laundry issues.

the breakfast, the facilities, laundry, gym

we got to the room we noticed the room next to us kept there latch in the door so people and kids could come

i didn t sleep! it was kids running around all nite above me.

we loved how clean the rooms and hotel was and also the pool and breakfast employees were great

i hardly slept because i was worried about my car in the parking lot