spa facilities and pool were just what was required

food was delicious and the bar staff were very friendly

the wifi didn't work in our rooms which was a shame - the connection wasn't quite strong

clean room service

friendly staff, lovely breakfast, easy parking.

bar staff too were

no wifi issues at all, excellent room service and overall service

disabled parking ensured ease of access to the reception, and the smart decor was very appealing

great staff, manager exceptionally helpful. clean rooms. good breakfast easy parking

everything was great apart from wifi

laundry piled up in the corridor in the morning

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

super easy check in. spotless room. friendly staff. free wifi x

wifi was terrible and not offered an alternative

great parks around too for kids

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

my daughter loved the room and the free wifi was great as she was able to go on her xbox at night

couldn't connect to wifi only issue

we couldn t get the wifi working on the television but luckily i brought my laptop to watch something on

location and restuarant. room service available.comfy bed. room was heated.

location near the bus and train station so great transport links however very quiet and car parking

handy for visiting our friends and also using bar milano which is part of the hotel

asked if we could have room service & was told no

there is a bar right next to the hotel and the drinks are amazing

marks on bed linen indicating poor laundry quality

smell of the laundry, towels and bedding had a smoky smell

they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

great stay. friendly staff. room ideal. and pet friendly would highly recommend 5

the rooms are clean and spacious, breakfast is great and there is a nice bar if you want to escape the room

the wifi connection could have been better..

plenty of parking and it felt very quiet and safe

a friendly hotel in a good location with plenty of parking and reasonably priced!

location and property with superb parking

bar and restaurant very good we had a lovely meal and great breakfast

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was good and the food served in the hotel is great also (although on this occasion i had room service both nights

my stay was excellent although i could not get wifi in my room but could down stairs

the kids had such a great time

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

there was a rather busy fancy bar through a doorway to the right of the reception desk

the room service could have more choice.

was great and the kids got to meet the celtic football players who were very good with the kids

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

pet friendly is limited to pets being allowed on the premises, there is a massive opportunity to

breakfast was an all you can eat buffet

love the bacon and sausages lol all in all it s always a nice stay, bar is open and food available

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

a standard great hotel to stay. convenient for work. good gym

the bar closing at 11pm. i thought hotel bars were open to residents for a good bit longer.

was a very nice clean hotel,with very helpful staff,and a very good breakfast,we enjoyed our stay

great breakfast. wonderful staff

laundry facilities would have been useful though i appreciate that might not go with the style of

car parking is easy

a spa would have added to the experience

having to wait 15mins for the receptionist who was having to sort out breakfast room service for another client

there aren't any pool/gym/spa facilities

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

the wifi was poor in the room and the dinner was not very generous

wifi not working

hotel was lovely, staff were friendly, parking was perfect and restaurant was beautiful.

was not quite clear which parking is for the hotel guests (apparently it is the lower one, the upper one is for

when we got there we were really please to find it had an ev charger which we used on the first night

wifi actually worked

plenty parking on arrival got to reception desk and the receptionist was very friendly

friendly staff.. good bar and restaurant

warm, quiet room with bath, ample hot water and good television 2) ample, easy parking 3) good breakfast 4) good

easy to find, parking available, lovely reception area, very clean, very nice room.

lots of parking, very clean good facilities

hotel lounge bar was quiet in the evening despite functionsbeing held there

parking is a dream

bar and dining room were roasting, maybe a fan would have been good

room service or evening porter or dining room set evening meal only a la carte, also was emphasis

was of very good standard and plenty of the breakfast items

big spacious rooms, access to gym and pool. bar open till later

down for breakfast on the first morning at 10ish was a disappointment

was superb as was the pool and spa area

swimming pool gym near to shops and good staff

breakfast was great, and kids loved having access to the pool

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

the breakfast and evening meals were freshly cooked and hot, the service was friendly.

plenty of parking

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

to access by car, free parking space

many tv channels and i struggled to use my laptop even when connected to wifi

plenty of parking hope to return soon

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

wifi was a bit weak

we ordered room service the second night which was only warm when it arrived missing a starter and not the

wifi was available, didn't try it

staff -- gillian at reception, lisa and the younger girl at the bar were amazing, so friendly and welcoming, i

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

so i couldn't phone room service from the privacy of my room

tasty breakfast

is wifi there, but i couldn't connect to it, my husband could but a weak signal

the room was in a different building from the restaurant and there was no room service.

5am wake call from very loud staff and delivery driver loading out and in laundry cages.

room was above the laundry and was extremely hot with no form of ventilation other than a small window that

laundry rooms and other storage cupboards were all open and messy these were still open for

our room window on the sunday morning at 6am banging about either collecting or dropping off laundry l

45am by big a huge lorry outside the window, wheeling in towels or laundry

i have been drinking beer in the bar since i was 19 years old, i am now

breakfast was great - good selection

my stay here - everything was superb from the staff to the room & the breakfast was lovely

was good, and there was a free designated parking area for guests

enjoyed the breakfast and the staff were great, even phoning me to tell me i d left something

location, with everything you could need, free laundry was an unexpected bonus

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

amazing staff .. couldn t be more welcoming or helpful! laundry service was a bonus !

very walkable, free laundry and gym on site and very comfortable rooms

everything about this place, laundry included, ac, very clean, nice staff, perfect

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

nevertheless, the kids loved it

room was comfy and good for kids. more kids shows would be great

the laundry was small and lots of ppl were waiting for their turn

laundry takes contactless card payments

there are laundry services on premises [ 5pm to 9pm daily; 2 wash 2 dryer - payment by card only ]

only 2 washing machines and dryers which could only be used from 5pm as housekeeping also use the laundry during

very reasonable price to use the laundry

the wifi was good, very fast

late check out was great

great gym and work spaces

room service was fast and food was delicious! room toiletries were excellent

and the room we booked was stunning, we stayed in the heritage king room with a gorgeous feature fireplace and

the laundry service was good

our room did have a drainage problem which was a little unpleasant, and room service said 24/7 but when we

the breakfast was excellent at a very affordable price

extremely friendly welcome. quick check in. spotless, comfortable room. lovely breakfast.

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

room had its own air-conditioning, free sky tv with all channels, free wifi, was very well kitted out and was

visually attractive rooms, friendly and helpful staff, nice bar and breakfast, showers nice hot and

wifi could have been better

laundry service was so nice

the hotel advertises a laundry service which was, in reality not available

room was spacious and well equipped. good wifi connectivity. friendly, helpful staff.

the wifi was not available in the room but was else

for breakfast there was a large choice of breads and pastries, fresh fruits, cereals and a cooked

loved that it had laundry and dry cleaning services since i stayed for 12 nights

2 days for a laundry service

staff was very helpful with info on laundry service.

lack of guest laundry as there were no laundromats nearby.

somewhere to sit and get a cup of tea, and the whole downstairs lobby had the resemblance of a kids camp with

the room was good but located right next to the laundry room of the hotel

also, the staff trundling the laundry across the car park quite early might

wifi didn't work, however, i didn't ask about it either

bed was super cosy hot water for the bath was fast and plentiful location food in the grill car parking covid

parking and grounds.

the complimentary mini bar is

excellent room service

unsecured wifi which meant could not access mail and internet. emergency exit door locked

great stay! had the option for early check in too! awesome staff.

lovely staff and really clean and free wifi and mini bar in room

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

the rooms were well-maintained, and the bar downstairs was a great spot for late-night drinks

location central to great bars restaurants train station great value for money bonus it's a late check out will

have had self wash facilities so that we could do our own laundry as we were on a long trip

really made my single girl valentines treat extra special ud83eudd70 the spa is great

bed was comply good wifi staff friendly nice and modern good space in room xx

no bar atmosphere at all! big empty space going to waste! a pity

the spa was a great way to wind down

the laundry service was very expensive, compared to other similar hotels.

the price for doing laundry.

would have been great if the hotel have coin / self operated laundry as the next available self operated

he was great with the kids and definitely made our stay memorable for them

we stayed in the junior suite we are a family of four with two kids so the room size was perfect

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

good add sized rooms with wonderful room service available

in-room wifi can be a bit temperamental

breakfast had plenty of choices for both cold and hot

) also, online it says there is laundry, but there is not

no laundrette or laundry service

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

liked having an option to send out laundry

not much we didn t like but there was no where to do our laundry

loved the staff and self-service laundry.

laundry service

had just discontinued their laundry service, which was one of the reasons we had booked, but the front staff

incredibly handy, great to have the same day laundry service.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

big room , comfy, high speed wifi

was great had a lovely adjoining room with the kids, staff were friendly and very helpful duty manager was

wifi is unfortunately down on my last day of stay as well as the lift condition is kind of old

enough tea/coffee & milk in the room but was immediate room service to replenish with a phone call to reception

i was staying in a family room with two kids which made this discovery all the worse

accommodation, hotel exceeded expectations, room service was amazing also

breakfast, really great scenery from my top floor room

clean, spacious room, very comfortable beds, good quality toiletries in the bathroom, good wifi connection

room service was very convenient and the lemon tart was wonderful

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

much choice in room service in the evening though the blt sandwiches received were delicious and delivered with

great for an overnighter but didn t use all facilities like the gym

breakfast options were wide and filling

the bedding was clean so assumed it came straight from the laundry

no elevator. lots of stairs. no laundry service.

better wifi

free wifi advertised in the room info was wrong and we struggled to get any connection but it didn't

lady who welcomed us and checked us in with a complimentary malt, the efficient, cheerful bar and breakfast

we were staying for three nights we would have hoped our room would have been restocked but the room service

wifi in my room was spotty.

very nice allowing early check in

free wifi

no in room mini fridge to keep our drinks cool and no room service

there were plenty of good eating close by as well as a laundry and supermarket across the road

as above - woken early by a laundry van!

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

45 by a laundry van that took ages to unload etc

rooms and beds are comfy with decent wifi