good parking

hotel lounge bar was quiet in the evening despite functionsbeing held there

nice surroundings and plenty of parking

hotel is very beautiful, the hotel decoration is very distinctive, the staff is very warm, the breakfast is rich

the price may have been put up as put as it was jubilee bank holiday (ended up costing 145 with pet charges)

no spa working

hotel was just what i needed - a nice clean room, parking, late check-in available and a nice breakfast

staff were excellent and the kids love staying there. we were made to feel very welcome.

spa and gym facilites were so clean and were up to date

came up for our daughter to attend a gymnastics competition

wonderful friendly welcome beautiful old country house secluded setting plenty of parking

wifi in the room would be good as signal isn t very good

good wifi

i couldn't get onto wifi at all

wifi issues, but could get online in lounge, with free whisky, so emails completed with varying

there were kids and adults and everyone loved it

spacious, bright and warm property with plenty of parking space.

plenty of parking and the noise wasn't too bad, considering the proximity to the road

location and facilities in the property plenty of space specifically for families with kids

wifi for duration of our stay; no information on local tourist attractions, no games etc in cottage

laundry services, though advertised

hotel is in a lovely location; good parking; attractive building; clean and characterful

the staff were always happy to help, room service food was lovely, breakfast had a substantial menu with many

disabled parking

hotel - beautiful pool area, lovely staff, thoughtful touches like mini bathrobes for kids in our suite, lovely

trams and trains under window was very loudly - in backyard every day at 9 am pick up laundry and garbage,it

hotel is really clean, staff really helpful and polite and the kids really enjoy the swimming pool

the swimming pool was also great and my kids really enjoyed themselves

veg sticks and dips starter we picked on the kids set menu was dismal but the restaurant staff were quick to

hotel is really clean, staff really helpful and polite and the kids really enjoy the swimming pool

at the other options i should have stayed at one of the others next to this one that had a/c and laundry services

the laundry service outside my window in the morning.

checking into our room bags of laundry and trays lying in the hallway, also went downstairs to the bar and they

50 adult and kids go free

it is very convenient for the airport and airport parking

my room was outside the laundry or garbage area so a little noisy with staff coming and going

a pile of dirty laundry (with food and glass) was left in front of our room throughout the whole stay

otherwise noise from the exterior laundry storage/delivery area was invasive

the rooms are small, walls need painting, terrible view to some courtyard with dirty laundry baskets, plastic

staff were very nice. beds were comfortable and breakfast was lovely

i wish the fireplace in the room was functional.

the wifi was very variable, sometimes accessible, others not

it s located in a quiet place surrounded by green fields, the dining experience was superb, the breakfast,

reason for booking was the sauna/pool to chill and relax

the inside is beautiful and the bar area is beautiful

laundry trolleys/ cleaning trolley left in the corridor for long periods

the room, gym, swimming pool was lovely and the staff

on front desk, remember the membership i have and gave us the early check in and a cookie/short bread

frree kids meals

the kitchen staffs were helpful especially when i needed to take my breakfast to the room, they

s from a previous guest in the bedside drawers and also food trays left from breakfast and laundry in the

the sheets seem right out of the laundry but had concealer and make-up smudges

a pillowcase and went down to let them know and they said it's no problem they will send it to laundry

the corridors were full of big giant black laundry bins which were there for the duration of the first evening

bags of laundry in reception area

when asked about a laundry service one front desk clerk said that there was no in-house service when in fact

restaurant only opens for breakfast and dinner, and laundry is quite expensive

noise of the laundry wagon and cages being moved around at 5:30 am - too noisy by far and too early

would have loved a gym and laundry

we used the laundry service which was a lifesaver due to our attempt to pack light

the bed, duvet & pillows are fabulous-one or the other is usually a pet peeve in hotels, but not here, sooooo

we needed the parking space as edinburgh has a low emissions zone and this hotel was the closest we could get

was quiet and it was exactly what we needed to recharge our batteries on a night away from the kids

also, i wanted to order food on our first night up for room service, and to have water as well as we were

tight parking spaces

problem was a noise in room all night from what sounded like a boiler or laundry or something that just was

the wifi worked perfectly, and you can extend the connection through your tv for better signal

lovely bar reception and room excellent facilities great little gym 100% recommended amazing breakfast the salmon

the shuttle driver was also great, had good conversation and got us to the airport promptly

swish modern clean comfy bed great shower friendly staff easy parking

given was right next to the cleaning cupboard my husband had to find the cleaner to move the big laundry baskets

had clearly not finished as the hallway of the third floor was literally covered in dirty laundry from the night

245 second floor, the view was dirty laundry

room, dreadful view of bangkok ladyboys circus tent, the dirty teacups three days in a row, no laundry service

there s no self service laundry. laundry service is a tad expensive.

room 101 is next to the laundry for the up house staff , very noisy

i ordered room service and the food was delicious

i requested an early check in and it was so slow and didn't happen

'spa' was a rather small pool that was just filled with kids jumping in and splashing everyone, not very relaxing

got early check in

no laundry bag.

the staff were efficient; they arranged an early breakfast and a laundry pick up/delivery on our behalf

beautiful rooms x plus pet friendly x

lovely room and hotel has a bar as well, which was a great place to unwind after a long day

our room had an electric fireplace where the lightbulb was broken and when opening the doors to start it the

laundry service available if required

parking available very close to the house

parking allowed directly outside front house at weekend

lovely breakfast, great hosts! nice and easy to get into the city centre

friendly owners, room glorious, beds so comfortable and breakfast a delight

shower worked well & laundry was fresh & clean

the room we were given on arrival was 100 and next to the front door and laundry - noisy with the washing been

com page said the hotel offered laundry services but when we arrived at the hotel they only referred us to

the bed doona was way too small for the bed and no laundry facilities on site or close to hotel

understand we would get noise as ground floor on road but did not expect to be next to cleaning/laundry room

everything i needed to cook a meal, do my laundry, do my work, has been thought of and provided

was good to have laundry facilities but the drying cycle of the washer/dryer was not very efficient and took an

wifi didn t work

the wifi was very poor. you need to have boosters so everyone can use the wifi.

noisy neighbours in the next room shouting at 7:00am. wifi unreliable or not working.

he even dropped off and picked up our laundry for us

when we arrived at the property all doors were wide open, some delivery/laundry (

nice bar and good breakfast

bar area was lovely and the breakfast was great and well with the extra cost

we enjoyed the games in the bar area for a while too

nearby amenities for grocery, dining, and laundry were amazing

room location was in the basement in what can only be described as the laundry room

we had do not disturb on the door, toilet paper wasn t topped up when room we cleaned, no laundry service

wasn't able to log on to wifi until my stay was nearly over

did not have a breakfast, but we did enjoy staying in the mercure haymarket

the room was clean and adequate size for two, laundry changed every day.

it s really noisy , you can hear the voices and the laundry machines , we woke up 7am with the room services

room was opposite a laundry or service base

would be great if they charged for laundry by weight as opposed to by the piece

laundry service was very good, bed covers were replaced without fuss within 15 minutes

great price lovely bathroom good room service

close to city centre had all the facilities needed in the room spacious late check out on sunday

asked for late check out as my flight was at 7pm

room service

the bed and room service was outstanding

i found the fresh laundry had a dirty footmark on it, and had a rip and when i reported it, we were moved to

additionally, the hotel does not offer laundry services, which was disappointing and inconvenient

no self laundry.

location of my room - 1st floor directly above service entrance - bin lorry, laundry lorry and other noises

no room service. you have to eat in the restaurant or carry it up yourself

laundry services and room cleaning are very nice

secure, clean and tidy with comfortable beds, en-suite shower/bath and on-site kitchen, bar and laundry

there is also a possibility to do laundry

laundry, self service ironing and kitchen facilities available

laundry service available

when booking we saw that they had a laundry service

very expensive for a 3 night stay. laundry service that is contracted out is very expensive.

loads of clean and dirty laundry outside our room for too long

there was no laundry

handy location. great breakfast

the staff were fantastic and organised your laundry for you. walking distance to everything.

advertising,no bar no laundry

having a decent little tv and free wifi was also appreciated

78 stairs to our room, the continental breakfast and the wifi kept failing

was a shame the bar wasn't open and no hot breakfasts were available on the weekend of our stay but this did

t fault our stay with kids as a pre christmas treat

gymn facilities also were some of the best we have used

to pay for wifi that isnt very good. it's 2018

great breakfast , ideal room & excellent location

really not kid friendly. limited pool access, poor kids menus

don t open, lack fresh air, slow inconvenient lifts often used by staff to transport large laundry containers

staff and was forever on the basement level when it did reach us it was sometimes full with laundry of something

looked like laundry cages or something

bed super comfy early check in

the menu in the bar during the evening

keeping- they left empty bottles, chips bag, laundry plastic bags around without throughing them away

we had our two puppies with us, and the room was still amazing, even though it was a pet friendly room

pool and spa facilities were an added bonus

enough space, good breakfast, nice location-relatively close to city center place and train station

there is a nice bar inside the hotel as well

it was convenient to use the guest laundry

offerings of food, wine, and other comestibles paid on an honesty basis as well as a guest laundry

no room service. but did have a help-yourself area which was great and easy to access.

wifi was not working at all during our stay so we were using our own 4g network

no issues with wifi or cell reception

for a 4 day stay, was stuck in a basement room next to the laundry in a stuffy and poorly ventilated room, was

it was surrounded by at least 30 big bags of laundry

he had to use the wifi for work and was very happy with the service

tv signal was patchy so couldn't really watch it and wifi signal in room was weak.

the bar was stocked with local drinks and the staff serving were knowledge about the selection and