they were helpful in numerous ways, including helping us find a laundry nearby, as we were there for seven

marks on bed linen indicating poor laundry quality

smell of the laundry, towels and bedding had a smoky smell

ample parking outside(free) wifi (free) breakfast (included)

downfall and not sure if it's because it was a pet room but carpet marked and stained and bits of fluff etc on

excellent location, beautifully clean, lovely staff, good car parking

room service was good

great staff, plenty of parking.

ask for anymore the room was perfect the bed was so comfy the jacuzzi bath was brilliant also the bar milano

the wifi was hard to connect to and kept dropping out.

noise went on until 2am then woken up again at 6am by the laundry lorry smashing around outside our window

was woken at 5:30am everyday by laundry/cleaning staff banging and bashing

breakfast and room we re both great

easy to get to and plenty of parking

hotel was amazing and breakfast had a great choice for kids and adults

we had to ask twice for laundry for the sofa bed. too many people moving freely without masks

00 a laundry delivery below my room with staff shouting to each other this lasted an hour second night

location, handy for the motorway, room comfy and very clean, warm, comfy bed, good parking, good wifi, breakfast

love coming here for a wee night away from the kids to chill

love the bacon and sausages lol all in all it s always a nice stay, bar is open and food available

window open as it was a warm night, got woken early in the morning with laundry coming/going through the door

laundry piled up in the corridor in the morning

convenient parking onsite

very welcoming staff. pet friendly. very comfortable bed and quiet night's sleep.

the staff are just amazing and the atmosphere for food and drinks in the bar restaurant area is great

staff were helpful the tunnocks caramel logs were great idea and enjoyed very much the laundry was very efficient

i had asked for laundry service the evening i arrived and was told to bring

room, breakfast, wifi

couldn't connect to wifi only issue

wifi worked okay and the bathroom was fine as well

laundry facilities would have been useful though i appreciate that might not go with the style of

pollution and all the foot traffic with the major real estate development happening right in the parking lot of

we have 2 kids age 8 and 10 and they had a ball as well as our 6 month old lab, who was absolutey spoiled by

a spa would have added to the experience

friendly, great resturant and food and the room was excellent and very comfortable, great parking and river

stairwells were covered in cigarette ends, trays and trays of dirty glasses and crockery and laundry trolleys

breakfast was very nice i ordered a vegetarian sausage they came snd were very nice

was a very nice clean hotel,with very helpful staff,and a very good breakfast,we enjoyed our stay

great spa facilities and lovely bedroom. excellent toiletries. good bar food.

location lovely polite and helpful staff good wifi very clean lovely food lots of parking enjoyed the

great customer service at reception, very helpful. pair of robes, slippers and laundry bag

is no mini fridge in the hotel, nor laundry facilities which the ad indicated there was

a spa or even just a wee steam room and sauna would be brilliant.

the parking was simple (huge lot)

there was a rather busy fancy bar through a doorway to the right of the reception desk

didnt work in room no hair dryer had a room where i could hear staff making noise taking laundry and rubbish

staff had to locate a bottle of brandy in another area finally on arrival a large bag of obviosly laundry was

room (303) was positioned right next to the laundry room which had machines on all night long which meant a poor

to complain about although it was noisy on the first night with the laundry delivery but that s not hotel

is situated in beautifully kept grounds which also has a small play area for kids so added bonus

rear of the hotel could have improved aesthetics as this is the view on parking up and doesn't reflect the rest

and a ery large, good value for money, the food was great as were the staff, they even have tesla ev chargers

clean and inviting staff all friendly breakfast was amazing great selection on offer rooms clean and tidy and

room service

the room was exceptional along with the room service menu choices

wifi couldn't connect but was only 1 night so not really a problem.

family in room next to us, started fighting at 2am, their kids were screaming as mum and dad were throwing

free parking was

parking check-in went easy

decor, cleanliness, food, parking and facilities

i think the hotel would be 100% perfect if they where to have the pool and spa facillites back up and running

exceptionally dog friendly with plenty of dog friendly areas in the hotel (inc the bar where you could eat and

tried phoning reception and by two o'clock i went down to complain at first i thought it was the gym room but

clean comfortable beds. well appointed bathroom. friendly and helpful staff. plenty of parking.

the food was excellent and we were allowed to sit in the bar area where we wanted to

we had a beautiful table in the bar for food and weren t just put in a wee corner somewhere because we had

the wifi was pretty slow and would cut out occasionally.

room service was poor

i could not get a wifi signal in my room (number 14). i could in the bar area.

a little cosy but was clean and had all the necessary requirements for my stay, including a great wifi connection

having the use of the swimming pool,sauna,spa and steam room a bonus

it is so friendly aand the kids have so much fun, and nobody bothes them

menu choice in both bar and restaurant the wifi is good, free and powerful, however if you are using it for work

didn't get any cutlery with our room service food but because of the food we ordered we managed

wifi code written on paper when room key issued

i arrived to book in and went to my room, the corridor was filled with dirty towels, laundry, cups, glasses,

they even did my laundry for a small additional charge

dirty laundry from another guest still in our room when we checked in

downstairs bar is not really in keeping with the comfort level of the rest of the hotel

wifi, spacious room and bathroom, very nice bath tub

laundry should be kept in a cupboard

towels in bathroom not clean. looked as if they should have gone in the bucket not the laundry

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there

meal delivered from room service was 45 mins late, it was very poor quality and lukewarm

hotel was a little unkept with rubbish laying around which is a shame is it offers views over the golf course

laundry being delivered at 6.15 disturbed sleep as did the car alarm that went off at 3 am.

kids twin room was above the disco for a wedding two nights in a row so no sleep until very late

very friendly. plenty of parking. very clean and amazing food.

the bar was stocked with different beer on tap to the normal found in bars

nice big rooms well heated and with good tv and wifi

i get it there was loads of black people there but don t about at kids for being kids

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

lovely modern room and very kind staff. the bar was cosy for us too.

friendly staff, free wifi and parking

last time i stayed breakfast was in the ballroom, this time in the bar which wasn't the most comfortable

was good, and there was a free designated parking area for guests

location, atmosphere, secure parking & lovely breakfast!

early check in and late check out times available which is excellent

my only minor complaint is that their free wifi is unsecured. everything else was 10/10

location, stay, staff, harry was great, parking, just amazing, highly recommend, nice bar and food too

location, with everything you could need, free laundry was an unexpected bonus

the complimentary laundry service was a brilliant surprise

ud83eudd70 great offer of additional services (laundry, gym, billiard/ table tennis)

i loved the free facilities such as the gym + laundry room.

perks included access to a laundry room, pool and table tennis in the lobby and just a general welcoming feeling

self service(paid) laundry facility and was advised to go to euro hotel who politely refused

we did not find laundry near.

left my laundry to get done at 9am and they said it would be done at 5

they also gave me a late check out so an excellent stay

got an early check in

there are laundry services on premises [ 5pm to 9pm daily; 2 wash 2 dryer - payment by card only ]

was also a lot of facilities out of order, such as half the living space, the toilet and the laundry room, which

the laundry machines are unreliable and the front desk staff do not seem able to account for it

the laundry was the cheapest i've found in europe - 2 for a wash or dry

laundry service is just 5-9pm and i wanted a quick wash of my clothes in the morning- not good

to pay for strong wifi considering prive per night is not cheap i expect full free wifi no complimentary bottled

a premium heritage room with large oval window and fireplace as presented on booking

restaurant menu was limited. no one answered the phone for room service.

i've ever got that level of service before in such a large hotel loved the cocktails and the cosy fireplace to

the bar area was very relaxing and comfortable for enjoying a small refreshment

the laundry service was good

wifi was quite slow although that might have been due to my laptop

conveniently situated. staff were very helpful and friendly. comfortable bed, fast wifi.

the breakfast. good wifi for work requirements.

the breakfast was excellent at a very affordable price

mine was next to what i am guessing is their laundry room which wasn t great but mostly was not an issue

laundry needs giving your cloths at 9 in the morning and they will handle it at the evening

arrived way too early and said i'd chance asking if i could get an early check in and it was arranged within

wifi is a bit slow

wifi could have been better

the hotel advertises a laundry service which was, in reality not available

laundry service was so nice

the price of the drink is expensive could see why bar empty

staff at bar were exceptional, as on previous occasions very helpful

there were excellent bar and restaurant facilities in the hotel so there was

lack of guest laundry as there were no laundromats nearby.

loved that it had laundry and dry cleaning services since i stayed for 12 nights

staff was very helpful with info on laundry service.

2 days for a laundry service

also, it has a very good gym

breakfast is delicious

15 and were told nothing left and chef was on a break then just walked away and sat down in the kitchen

when we rang the kitchen blamed us - no apology until later

i was told there were several rooms available but there would be an early check in fee

the complimentary mini bar is

in the mornings you were woke up by the noise of the laundry cupboard and door being opened and shut constantly

room at rear overlooing the bins - bit noisy. no mini bar, no safe and not even a laundry bag

wi fi not working did not pick up the laundry like they said they would

and on friday night a long heated argument among restaurant staff with kitchen equipment being moved very

location central to great bars restaurants train station great value for money bonus it's a late check out will

would have been great if the hotel have coin / self operated laundry as the next available self operated

the price for doing laundry.

the laundry service was very expensive, compared to other similar hotels.

wifi slow so used own resources soap sachets impossible to open if you have limited power g&t

of the hotel including the glass lifts from which we could clearly see where the restaurant and bar were and

no laundry facilities at hotel. terrible room set up for 3 people. so tiny!

) also, online it says there is laundry, but there is not

were at the back of hotel and there was a laundry pick up at 2am and we heard the vans getting loaded

liked having an option to send out laundry

there was no laundry or general food available. but their were eateries near by.

have had self wash facilities so that we could do our own laundry as we were on a long trip

the toilet was spacious and the rainfall shower was excellent

the spa was amazing the drinks were really nice and all staff very nice too

comfortable rooms and amenities, star wifi

wellness spa a bit small

oh and there was dirty laundry on the floor of my room

conflicting info for services, eg laundry phone number on form yet concierge says to drop there with laundry

the room was a small one which was perfectly comfortable for one evening's stay, and the free wifi was easy to

breakfast great so many choices

couldnt get the wifi to work - it wasnt even coming up as an option for me on my phone

incredibly handy, great to have the same day laundry service.

were rudely awakened just before 5am to the ridiculously loud banging and crashing noises from laundry vans and

laundry service

loved the staff and self-service laundry.

however at 5:15am fishers dependable laundry arrived and started banging around metal containers both into the

a laundry bag was left on a saturday to be picked up the next day and when we stopped to pick it up,

room service was closing early

nice breakfast with variety of choices even can order omelettes

breakfast was nice

breakfast was varied and good quality mist enjoyable

the room service continental breakfast, far too much food for two people

beds, well located, parking in big ncp next door, gym selling day passes next door, fast free wifi, pretty

room service breakfast arrived a little cold & toast which was on the side stone cold only let down

only issue is the spa could have been cleaner in changing room

they weren't able to accommodate my request for an early check in, when i got back from wandering the bags were

easy access to glasgow central station, friendly staff, reasonably priced food and drinks and laundry service,

noise pollution woken up by laundry of the hotel both mornings at 7am

10/10 room lovely and gym perfect

staff very friendly & helpful. amazing breakfast!!

hotel was clean and quiet - the bedroom ceilings were super high and the decor was fun for our kids

bar downstairs

no in room mini fridge to keep our drinks cool and no room service

no room service!

free wifi

room was quite small and wifi was slow, but apart from that everything was fine

no elevator. lots of stairs. no laundry service.

the bedding was clean so assumed it came straight from the laundry

wifi is too slow and not stable.

wifi needed to be continually signed into (it would kick you out often), which led to some of us

breakfast was amazing and you had a choice of about 8 options from a menu

45 by a laundry van that took ages to unload etc

as above - woken early by a laundry van!

there were plenty of good eating close by as well as a laundry and supermarket across the road

over i spilled coffee all over my hoodie and when we reached the hotel i asked if there was any laundry places

the central location, the clean and comfortable room and its size, the efficient wifi.

we took advantage of the laundry service and was fab

late check out and how comfortable the bed was

hundred metres from the center, the value for money, the complimentary drink if you opt out of room service

the bed wasn t make the other day and the room service didn t close the door correctly, when they get us new

also liked the voucher of a free drink for not using room service

laundry service, no door between the lavatory and the bathroom, shower gel and shampoo made in

very fast laundry service

sent my dress (for a wedding the next day) to laundry services for pressing for the following morning and they

spa could have been open until later in the evening

the spa was a particular highlight

all over it none of the shower gels etc had anything in them we were next to either boiler or laundry dry room

the ac never worked, breakfast was cold, laundry was 12 per bag

we re also very grateful for the laundry facilities it was convenient, affordable, and extremely helpful

asked for early check in as part of genius perk, when we arrived at 14:00pm we were advised this was not

room service was good, and the size of the family room was great

great same day laundry and really nice food

also, we had our laundry done through the hotels service

me the worst room which was on the first floor, very dark, and i guess the room was up above the laundry, it

deluxe room on 2nd floor very big rooms very comfortable pool was great used it few times with kids dinner was

i know it can get very busy but reception and room service need to take calls more often as we had to go down

one occupant, i was given a room prepared for two occupants, and hence when i left, the amount of laundry would

the trip was ruined by a 100 laundry bill for one bag of laundry

laundry service not available at hotel

we also ordered room service and the food we received was so well presented and delicious

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but

30am on sunday morning with a laundry van right outside our window/ there was a lot of c hanging and banging

5 small window overlooked hotel's bins & dirty laundry

wifi code was not in the room, no menu for room service and online app did'nt work

easy access to the room (no elevator, with kids and luggage can be annoying)

wifi didn t work on work laptop.

beds sagged a bit in the middle. no blow dryer or laundry services.

better to have laundry

cleaners carried dirty laundry through the eating area

the location is good, long breakfast until 12for 8€ for adult, kids for free.

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

no laundry slips or bags in room.

the bar is absolutely top-notch in every way

clean, minimal, on-site bar and restaurant which was excellent good location.

poor and gold difficult to find a seat in the restaurant without a reservation busy at night not kids

more options on the room service menu xx

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge

body towels had a weird smell, something wrong was with the laundry

location, within walking distance to charing cross station, several restaurants, 24hr public laundry service

no laundry facilities close by.

we also used the laundry service which was so so easy and efficient

the same day (24 hours) laundry service should be made available.

a guest self serve laundry would also make this great hotel even better

for 318 per night one would have expected free wifi as well as a laundry service on a sunday

a few of my special requests

as always, great service, nice room, good breakfast pool and gym both well maintained

laundry options are expensive

bathroom ventilation air was broken, there was no refrigerator in the room and no laundry

we were beside a storage room and at 6:30 am someone was banging the laundry carts against the wall of our room

had laundry room door open at 7

bar open after we came back from theatre

no cooking, towels, must be bought, no laundry.

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

no laundry facilities but this is a very minor point.

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

a laundry room or a place to dry wet clothes would be nice.

laundry wagons left beside the lifts (level 1)

laundry like hand and bath towels were available on demand

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we

we did get an early check in at 3pm

unusably slow free wifi (you can pay to upgrade), thin walls.