friendly and helpful staff. parking laundry, cleaning service

it lacked both speed and wifi range in my room (room 12) and streaming from netflix/nowtv was

was lovely, lots of choice, staff members friendly, room and hotel clean, plenty of parking spaces and close to

free parking is something we always look for especially now the cost of fuel is so high

friendly staff, nice warm room, a comfortable bed and excellent parking

there is a large swimming pool, steam room, sauna etc

service cleanliness - the room was dirty water in the room wifi - poor connectivity

pool was lovely lpenty of offers on treatments.

phone had no connection point, so when ordering room service i had to walk to reception

facilities were good and cocktail lounge, restaurant and gym all very tasteful and modern

location, friendly staff, free parking and wifi, brilliant room, very clean and professional

5min to university. clean and tidy. superb room facilities. room service.

wifi was excellent

room service meal was quick and high quality

room service. expensive food. carpeting throughout needs replacing.

it was right over the front entrance by the laundry cupboard

loved the convenience of location for the university, free parking on site was an added bonus

everything was spot on but maybe the spa could stay open longer?

enjoyed my stay here, it had everything i needed including great pool, sauna, bar and restaurant

staff on arrival were very helpful with regards to making it possible for an early check in

plenty of safe parking & beautiful gardens

good internet and free parking

nice welcome, great location, good parking, wonderful garden, great breakfast and very comfy bed

very friendly and helpful. lovely hotel, comfortable rooms and good parking...highly recommend.

twin room was a bit small for 2 adults would have paid for larger twin if it had been

also we used laundry as free

is very reasonable good facilities locally staff were helpful laundry dacilities (didn't use but good to see)

fully key coded access. functional kitchen and laundry

great parking. clean and tidy rooms

no wifi access, no heating, no towel and no shower gel.

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

all was good just not much choice of food for kids

pool gym jacuzzi sauna

some plane noise, bar was a bit limited (just bottled beer and wine)

not a lot. parking was ok.

would have enjoyed a cocktail at the bar but obviously not a deal breaker

location, facilities, restaurant, ev charging

card payment not taken at the bar in the events venue ( although that might be a good thing!)

laundry bedding was left at the end of each corridor in sight of public, even blocking a fire exit

reception and bar staff were friendly, the food was very good (pizza and fries)and the room was beautifully cool

the spa the food and everything really

lovely comfortable rooms and beds the spa and bar were good

i loved being able to get up and have a swim in the heated pool and a good soak in the jacuzzi after a hard

comfortable and very welcome and a lovely breakfast

strong wifi signal

great for 3 nights with kids

loved free wifi loved my breakfast

really good breakfast ,best croissants ever

laundry extractor in room, which was fixed quickly after i called

the room was comfortable and quiet, good gym and spa facilities and the staff were pleasant

nice bar area, kids enjoyed the pool

in room service meals although very good are a bit pricey

room and wifi good for working

the room was exceptional very clean, comfortable and with the added bonus of a kitchen

including kitchen

free parking available too

bar area think a separate check in desk is needed as bar always busy when we check in

there wasn t much available parking in the parking lot

they arranged early check in for us and then there was an issue with the restaurant and a staff member really

pet friendly. good check in staff. clean and quiet.

staff very helpful. room was clean and serviced daily. very pet friendly

s only just been reopened, so everything from parking , reception areas to the rooms are top quality

spacious - great layout - great parking and access

doors bathroom inside door could do with a varnish- one corridor had huge black bags -probably laundry and travel

wifi was fast enough to watch netflix in the evening

the beautiful luxurious vintage feel of the place but also had great free wifi, helpful staff and amazingly

facilities were excellent free wi-fi, comfortable rooms, and free parking

free parking made things really easy, and the hotel s location was perfect for our trip

adequate parking and a great location, easy to find and very welcoming

very minor observation would be that due to work on the bar there was a limited selection of cider, however i

the host was absolutely charming and the hotel had ample parking

g breakfast time / location and wifi

lovely room all very clean and well presented - room were warm, and spacious and very comfy good parking off

shabby corridors, rooms still being cleaned at 5 o clock, with hampers of dirty laundry and dirty bedding on

garden is lovely, perfect for kids, families and dogs

bar menu selection was surprisingly a large selection of food available

wifi not working in the new extension but when i rang reception she wasn t very helpful

breakfast was awesome, quiet, calm place, helpful communication prior to staying, lovely staff,

there is a bar that serves food and drink until late with the food being a very high standard

pub it s self was great, food was good, and the surroundings with play frame for the kids was amazing

room service was also excellent

room service, outside kids playground wish bitt more for kids bitt more safty

was a hickup with the wifi but the staff apologised and worked to bring in tech staff to sort it out

sounded like a laundry machine running all night

swimming pool being refurbished. will be amazing once complete.

the spa !!!!

was clean and has a well equipped gym

friendly staff, comfortable, nice rooms. good bar and restaurant.

didn't look like they'd been hoovered for week, laundry and laundry cages left in the hall ways

when walking to my room around 5pm in the evening the corridors were full of laundry / dirty food and the place

laundry trolled parked outside room door

pool and gym were being refurbished

looking forward to using the sauna and the gym as advertised but as i was told still being renovated

room was next to the laundry which was noisy at times.

the kids loved the chocolate bar on the bed when they entered the room

pancake machine was a hit with the kids

very welcoming and the kids enjoyed their stay very much

was very helpful at the breakfast ud83cudf73, and the kids liked the facilities and the swimming

there was no laundry on site for guest to use.

the bin and laundry area that is overlooked by many rooms could be covered.

liked that we could cast netflix and such to keep the kids entertained

i ordered room service and the eggs tasted like plastic and was given hardly any toast for 2 people so had to

no parking near by especially if you have disabled people or young kids, its a 2 min walk and especially when

cashless and had to pay via card for laundry

there was no laundry on the premises and washing had to be sent out; as there was no listing for 'slacks' on

room backed onto the laundry room which was noisy

had very creaky doors which was a little frustrating when we were trying to stay quiet to let the kids sleep in

the wifi worked spasmodically

ac in room rattling loud when setting changed but on the factory setting by the staff during room service

location, price, friendly staff , homely room , wifi and netflix

also, the hotel advertises it offers room service which when i enquired about, was advised they don

wifi reliable

hotel bar reasonably priced and welcoming

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

if i am staying for more than 2 days, i'll love to do my laundry

pool and well equipped gym

accommodation was family friendly and safe for kids

spacious room, good clean facilities and our early check in was accommodated.

mistakenly took my personal towel from the room but that was ok since i found it from their laundry bag but then

laundry was not clean, it was kept folded on a shelf, it was smelly, the one left in the washroom,

tea tv clean sheets spreads lovely shower clean toilet comfortable beds excellent buffet parking gym in the

nice and quiet rooms. friendly staff. fast wifi.

room service mistakenly took my personal towel from the room but that was ok since i found it from

the bed and less noise in the morning from laundry lorry and other guests banging door's

rubbish wifi

parking, location, staff etc.

staff secure parking for contractors bar inside lobby food next door, overpriced so had to go for a trek to find

got a sofa bed for our 2 kids age 16 and 10, the bed was not good at all, bending from one side, also it was

faced this experience at previous day of my check out, laundry was not returned on time

hotel is right in the high street area, that gets full of kids at weekends

best costumer service and the best night time breakfast

bar and restaurant staff were always available and amazing

wifi a bit patchy. paying extra for car parking felt strange.

room was comfortable which made the stay extremely pleasant with the added bonus of good and fast wifi

room is very, with everything that you need, ac, tv, wifi, hot water all time, the bed was very confy for my

fast wifi

wifi very slow

the wifi was perfect and i enjoyed the complimentary kettle and fridge and tea and coffee options

alas, when we arrived, there were 2 other cars and a laundry lorry that blocked most of the driveway - not a

only thing spoiling it is early checkout. it’s difficult with kids to be out by 11.

v helpful in reception and the bar /kitchen staff

we really enjoyed the breakfast

wifi was great

and i had hoped that their would be laundry service as well and there wasn't

during housekeeping times the hallway was crammed with dirty laundry, room service trays, hoover sprawled across

would have liked if there was a laundry service.

laundry is missing

kitchen was under repair and you cannot have dinner there

laundry facilities

no laundry provided

parking so close to where we needed to be

really appreciated little touches like the kids toiletries left out in the bathroom (which was immaculate)

room was clean on arrival and felt warm and comforting, room service was prompt and delicious, breakfast was

room service

the rooms weren t clean on arrival - bin left unemptied bed not made properly and no room service option

there was no pool or gym facilities. maybe more of a lower bar priced menu.

good 24 hour room service

pricey for bar drinks (but understand to be expected in a hotel) breakfast a little pricey for what you get at

we found dirty laundry from the previous occupant under the chair indicating not effectively cleaned

kids running around

seems to be being used to house families which in itself isn't a problem, but kids and adults shouting at 8am

seems to be being used to house families which in itself isn't a problem, but kids and adults shouting at 8am

nice position close to pubs restaurants. first time i have ever had a fireplace in my room

wifi very poor and struggled to get a phone signal.

nice friendly atmosphere for both people and pets.

however terrible night sleep as there was a room above us and could here ever movement and kids running about

except people banging on the doors below us for an hour between 1-2am, waking all kids up

car park was dreadful. wifi seemed quite slow too.

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

nice room, flapjacks included with coffee, late check out

room was directly over the wheatsheaf bar and saturday night is karaoke night

the bar was well stocked at good prices

noise as our room was just above rhe bar of the inn

excellent service. good good. great location. good car parking facilities. clean room.

good centrally located hotel in a pleasant suberb of leicester, pleny of parking space with good facilities

no menu in my room for room service - shock horror

got an early check in so we could get changed for a wedding after a 6 hour drive from scotland

slow wifi especially in the evening

no secure wifi so couldn't work

rooms parking, food choice. ground floor twin room .

wifi was poor but happy with everything else

parking was easy and i could park right outside my room

well situated hotel with good parking

a great breakfast and room service

breakfast was lovely, staff was lovely and room service a bonus especially seeing mobility is an issue just

ease of location, ample parking, helpful and friendly service from all the staff we encountered.

the front of the property and the breakfaste were nice. some ev charges worked.

plenty of parking and ev chargers

no laundry service..

no laundry facilities available however excellent value for money.

shared a twin room on the lower floor and it must have been directly below or very near the laundry room

stay this time ruined by groups of kids running around late into the evening banging on door

they had a nice kids play table at the reception which my son enjoyed playing at