wifi not so good

nice friendly atmosphere for both people and pets.

parking was very tight upon arrival

parking was a bit limited, but was extremely easy to get to

pet friendly, nice and clean, staff friendly

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

lovey room away from the bussle of the bar area

have to go though pub bar area to access rooms but not really a problem

efficient location is perfect wi fi was a bit poor when we got to our room, however a trip to the bar the helpful

stayed for two nights we had drinks and food in the bar on friday then saturday morning we had breakfast which

no lounge in the bar restaurant

access to bar and restaurant onsite is a bonus

easy to check in and out and parking just outside the rooms

bed, clean, room service daily, pub carvery restaurant was excellent food and value

early morning worker banging trays around with laundry outside our window

30am by the laundry van, was really noisy

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

laundry company 5am

staff in the golf shop were really helpful

would be great if they had more activities for kids

location - room size and pet friendly

breakfast was lovely, i like every thing about the hotel

staff are super friendly and helpful, facilities are good to help unwind (gym etc)

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry on landing in bags when we arrived didnt look nice

laundry bundles left in the corridor

) were in corridors ,probably waiting to go to laundry

laundry stacked in corridors, open doors to messy stock rooms, heaped cigarette butts on patio

room service was also excellent

attended a wedding at norton feilds this hotel was a perfect location to the venue full breakfast was freshly

pub it s self was great, food was good, and the surroundings with play frame for the kids was amazing

room was comfortable and big for my kids to play in while either waiting to go for food or before bed

also the hotel has plenty of free parking

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

there's a rest stop next door with a multitude of food options and a laundry facility

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

like the breakfast much , no toast or coffee the kids didn't get to pick what they wanted so my son didn't eat

great to have ev charging point just outside

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

in the room didn t work so i had to pay 13p per minute to dial the hotel externally to request room service

having my pet dogs in bar area due to complaints from miserable customers whom could sit elsewhere if they

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

the breakfast was great, with lots of choices for kids

the breakfast was amazing we attended towards the end of breakfast service and staff were sill

bar staff also really pleasant

very friendly staff. clean spacious rooms. excellent meals and room service.

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

room was over a courtyard which provided parking for guests

seemed to be plenty of free parking so the fact you can't reserve a

and well maintained room restaurant and bar area very good food amazing limited parking so get checked in early

no bar, no restaurant, no checkout and poor wifi

parking was a little limited and when i first arrived, i couldn't get onto the small car park as it

no wifi

were not given any information about check out, breakfast or wifi when going to the room

room was clean and present air conditioning a must on the week i was there, the breakfast was first class and

lovely choice for breakfast

we stayed as a place to go and watch the golf

plenty of parking spaces

would have prefered a proper menu in the room and an option for room service due to having a dog i didn't really

there was no room service for dinner.

pet friendly. good check in staff. clean and quiet.

s only just been reopened, so everything from parking , reception areas to the rooms are top quality

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

room was next to the laundry room

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

room overlooked one of the tee off's and we had gone for the golf this was amazing, i used the gym and the

lady member of the main bar staff refused to accept our signature without our check in card

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

very friendly and very professional, bar staff (young male) very professional was

buffet breakfast with lots of choice

and parking excellent

were in room 41 which was lovely but could not log in to hotel wifi

wifi was not easy to connect to

i ordered room service at 530pm and it didn

ambience. staff. parking. location. dog-friendly.

had a lovely vibe and extremely clean breakfast spot on

also the bar wasn't open on a

staff were really nice and helpful, also we made a mistake and thought breakfast was on until 10am, but it

friendly and welcoming went out of their way to help breakfast very tasty room clean and tidy would stay again

salmon & eggs for breakfast was a real treat

corridor was dirty and smelled of wet laundry

we were right by the lift & laundry room

training for some of the younger staff members senior staff was extremely knowledgeable behind bar apart from

very helpful and excellent place for kids

the bar happily filled up our refillable water bottles with ice and water for free

free car parking too

a lovely hotel with good parking facilities in a central location

no wifi in room phone had no service couldn t even txt.

location is perfect, the bar was relaxed and friendly and all the staff were extremely helpful

great location for golf trip to forest of arden

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

i would prefer hard floors in pet friendly hotels, not

excellent staff, great facilities and a top class breakfast.

fabulous breakfast lovey comfortable bed and spacious room with all the facilities

good food, great casino

no laundry facilities over the weekend

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

with all the restrictions in place how breakfast worked how dinner worked how to book swimming gym and so on it

easy access. good parking. helpful reception and good facilities

great hotel with good amenities. spacious rooms and i loved a spa section.

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

laundry and food plates outside room

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

then around 7 we woke again from laundry truck outside the window making loud noise for ages

breakfast was amazing with loads of choice, and the room was clean and comfortable

understand it was xmas season, but still had plan to use the pool straight away with the kids

wifi was dreadful paid for b&b but was told it was room only

only slight downside was the lighting in the bar area was a little too dim

breakfast was something else with a massive choice

gym is excellent, brand new, superb machines and tools very good bar and restaurant; breakfast is

the location was ok for ashby de la zouch plenty of parking spaces, however quite busy

the breakfast was lovely, i had poached eggs and turkey bacon. hubby had full english.

no room service after 9pm

facilities were good and cocktail lounge, restaurant and gym all very tasteful and modern

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

ordered room service and there was no need

good that i could open the windows and draw back the curtains to keep the room feeling fresh, room service

fantastic pool and spa facilities

very, very expensive bar and a great shame to do that to what could have been a perfect stay.

hotel looks a bit tired and wifi only available on ground floor

no wifi in rooms, not a total hardship but nice to have in the modern age

free parking is always bonus

said no room service and signs displayed dinner from 5

food lovely although only in bar as hadn't booked restaurant meal in advance

couldn't get the wifi to link to the internet

pet fee for sure

we also had no access to the spa facilities, parking overnight was at an extra

the noise from the road and slow wifi

the bar was great, lovely staff who couldn t do enough for you,the food was decent and plentiful

information on parking or pets until booked and arrival at property where informed a 69 one night stay (10pm

except the wifi everything are nice

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

if they had interconnected rooms for families with small kids.

booked 2 hours in advance of arrival and the sofa bed was not prepared for the kids to sleep

laundry bag was used to line the bin in the bedroom by staff

noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight

size of room, comfy bed, bar and restaurant and area around hotel

location, excellent staff, room was immaculate and room service was very good, room very comfortable

hotel says its pet friendly but it is not

very small double room. neglected garden area with laundry piling up outside.

the wifi was reliable and fast

the bar was a great place to unwind after a long day

i was able to just have a friendly chat at the bar the the staff and have a good laugh with them

very expensive bar !!!!!

awoken on second night by laundry trolleys being moved in carpark outside my room

clean laundry - both bedding and towels

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

near to golf course

great bar and beer garden

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

nice swimming pool, room service

could only get a sandwich from room service at 10

not enough staff on the bar during break times from our conference sessions

the bed was very comfy and the food (room service) was excellent.

spa and pool facilities were fantastic

at breakfast, friendly staff, lovely old building and beautiful room, good location near to golf course and

beautiful house and grounds. staff brilliant. good breakfast. plenty of parking.

the spa complex is immaculate , the pool is a good size and the treatments are wonderful

not too busy, we were able to spend a couple of hours each day in the gym, pool, sauna and steam room

there was no laundry service at the property which i personally consider as essential (it is possible given

lots of parking, surprisingly the location was very quiet

noisy during the night with kids driving cars outside

comfortable, clean, good parking and great staff

early check in, late check out

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

very small gym so i wouldn t recommend for anyone going for that.

very friendly staff and a pet friendly hotel (3 dogs no problem)

had an ev charger

unfortunately the wifi in room 125 did not work - so disappointing.

setting around the golf club and lovely and caring staff

leisure facilities with pool and gym

and the pool and jacuzzi were really nice

recently installed ev charge points (7kw, bring your own type2 cable) not mentioned in property details yet

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

and helpful, the food was delicious, the room was immaculate and i even got a free upgrade, the spa facilities

convenience to nec, great amenities - bar, gym. breakfast

no on-site laundry facility

laundry room on each floor is a good space

cool bar and restaurant area with super friendly staff

late check out at 12:00 at no extra cost

the bar was lively in the evening, with a nice atmosphere and plenty of seating

breakfast was very basic but adequate, but the staff and the cleanliness was excellent.

the bar staff went out of there way with the chef to provide us food

fabulous breakfast

good wifi

was very fresh looking lobby was immaculate dining area and bar were very pleasant indeed staff were all friendly

were neglected with some garbage around and building materials left out as well as trolleys of laundry in the

only complaint would be the cost of the food in the hotel bar for dinner

breakfast was very nice, it was like kids portions, although to be fair, the hotel has just come out of lockdown

being on the top floor with kids, lots of stairs. bar prices expensive.

hotel was amazing loved the stay and kids enjoyed it and loved the fact they stayed in a castle

ice machine just outside, air con, fridge in the room, gorgeous bar area, room service, on site restaurant and

the friendless & room service everything was perfect stay food good value for money hotel was

room service food menu wasnt very big with many choices

we dealt with checkin, dining and room service

time at the bar could have been improved if there were more staff on hand for a busy event weekend

where should parents leave their kids when using the pool facilities

you want the spa too so i would suggest offering early check in for the superior rooms

lots of shops, a cinema, arcade, casino, bars, restaurants, spas, gyms, it has it all, definitely need to come

love that the pool and spa was adult only, lovely facilities

it so much that we decided to visit again as a new year treat (our first night away without the kids

service and comfortable bed, clean room, and laundry

comfortable with good wifi connection

wifi was down so unable to access internet.

location was perfect, breakfast wasgreat with several options for all tastes.

excellent value breakfast. we had cold buffet which was brilliant.

the did not take my laundry, never realised i had to take it somewhere myself.

was poor in corridor, a laundry trolley was left in the dark most hotels leave biscuits with the tea and coffee

didn't have breakfast because of the time of our flight, but the location meant we had precious extra minutes

wifi so bad, they might as well not have it. could get speeds higher than 5mpbs.

room service was excellent and the staff very helpful

van driver delivering laundry boxes, loud voice and dropping boxes out of the van etc

free coffee / tea facilities, ironing and laundry available, etc

was dirty, the top bunk had clearly not been cleaned and we were provided with a bag of laundry to make the bed

the restaurant was fab, we had a great meal and some drinks and had fun playing with the kids on the football

location, ease of check in, friendly staff, clean rooms, good value breakfast

excellent preflight stop, great laundry facility, super close to the airport for an early morning flight

th feather duvets), great wifi, good work desk and seat, lots of usb charging points, guest laundry and helpful

can see the runway and jet 2 planes so kids loved it and made them more excited for their holiday comfy beds

families struggling with kids and luggage

clean rooms, view of the airport kept the kids happy

i would also provide laundry service

no laundry service . menu should be more varied especially the salad options .

i ordered room service which was quick and delicious

there was also the option of room service and the breakfast option looked great

the bar area was stylush yet comfortable and breakfast was freshly made with generous portions

we came back to the hotel and the cleaning staff had removed my personal towel and taking it to laundry mixing

the room didn t have even a plastic laundry bag

however it is really just a basic hotel room and our view was overlooking some car parking and laundry bins

the room overlooked the rubbish and laundry bins and the decor in the bar area was very dated and old fashioned

once in bed there was a lipstick stain on the duvet cover it looks like the laundry service had not got the

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

the wifi is not very good. depending on room it can be decent to unavailable.

of paint very large windows very limited opening space resulting in very limited ventilation no room service

room service came in without knocking at 9am

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

would have preferred to have laundry bags

laundry service is so complicated and takes long time

invest in gym

breakfast was good value for

spa is great, the hot tub is awesome, there's even a plunge pool after using the sauna

the spa was so nice and the massage service

breakfast, staff, grounds, room, spa, bed

lovely friendly staff, nice outdoor tub, good room and delicious breakfast

we also had dinner at the hotel s restaurant, cogs bar & kitchen, and it did not disappoint

breakfast was great

pet friendly

the options for late night snacks were very limited. room service should be available 24/7

also was hoping a rooftop bar with a dj to vibe out on a sunny

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

bed was so comfortable but what i liked most is for an extra 10 you can get late check out for an extra few

buffet breakfast was good value and tasty and filled us up

the staff were helpful and the room was comfortable. nice breakfast.

pet price too high

fantastic staff, lovely setting, great facilitates, brilliant dinner and breakfast

food was poor choice in bar

flexibility about making gluten free versions of bar food menu

gorgeous hotel. lots of little touches, lovely staff and great breakfast.

more options and affordability of house wines on the hotel bar menu would be great.