only minor complaint is that the shower was tricky to use and not very powerful, and the wifi connection wasn

parking was easy and i could park right outside my room

parking outside room easy access to reception and restaurant freshly prepared food with excellent

most of the close parking is vans so spaces are extremely

no lounge in the bar restaurant

laundry company 5am

issue was the noise from the laundry being collected at 6am, which was not really in the control of the hotel

30am by the laundry van, was really noisy

staff said they had no pillowcases and laundry only delivered once a week , so wouldn't be getting any soon

hot room. noisy moving laundry 5am from outside shipping container. poor breakfast.

no information in rooms regarding hotel services such as laundry/room service etc

flush didn t work and there could have been a couple more facilities such as laundry and computers

advertising it, they don't arrange dry cleaning or laundry anymore which as a business traveler is the reason

the bathroom was also spacious

the choice of food for room service, very limited for our 9yr old

good parking and nice grounds for sitting outside with the dog

nice settings and surrounding. plenty of free parking. free wifi. staff very good

have time to finish our meal, and louise said it wasn't a problem, we could have it later as room service

wifi incredibly week and could only be found when sat in the doorway of the room

great bar and food

7 o'clock there was noise outside of our window, they were moving laundry, and it was loud, me and my fiance

no laundry facilities over the weekend

even though we where some distance away from reception in room 296 wifi connection was still great

parking in a convenient location followed by a warm and happy/friendly welcome

not there and ordered them before the meal it was only cordial so took around 60 mins to get the kids a drink

parking was a bit limited, but was extremely easy to get to

early check in was accommodated but ideally not worth £15 extra

however terrible night sleep as there was a room above us and could here ever movement and kids running about

wifi didn't work

good parking facilities and easy check out in the morning

they also do offer a laundry service where they did make sure i was ready for a wedding and looking my best

room , with kitchen, very comfortable and quiet, bustling bar with karaoke on a friday, friendly staff, stay

we asked at the bar and she wasn’t sure so text someone to ask but never got back to us

cobs on the bar would sit perfectly in this lovely local pub

noise as our room was just above rhe bar of the inn

we were right by the lift & laundry room

corridor was dirty and smelled of wet laundry

bar staff in the evening were excellent and happily changed a beer for my husband that didn't taste

pet friendly

food from room service delicious

there's a rest stop next door with a multitude of food options and a laundry facility

yoghurts put in friday night thrown away saturday no heated towel rail yet expect to reduce laundry by not having

he also photographed it, saying he would inform the laundry, but i am surprised that housekeeping did not notice

would have been good to have a park for kids really just lil

choice seating outdoors plenty parking comft only thing could do with is a lil park outdoors for kids really

the room looked shabby we was woken up by the laundry van right outside the window and large metal cages being

the temperature in the room was unbearable and we were next to and underneath maintenance, laundry etc

or lunch or dinner, when we went to look for our room we at the back amongst all the cleaning and laundry

pool gym jacuzzi sauna

the facilities. the gym and pool

only one guest lift apart which was also shared with staff were using the guest lift for laundry etc making

pet price too expensive, significantly makes hotel more expensive than competitors

very good with key card on lift, kids used stairs and didn't realise it was for emergency only

seen in a hotel the lady at breakfast was just amazing can t remember her name made us tea and kids hot choc

breakfast was well organised with a wide selection of food and food from the bar restaurant was also really

quality for 4 star laundry & service room outside our bedroom 135 noisy early morning fittings poor no bath

wifi didn t seem to connect properly at times and the telephone in my room didn t work to get room service

staff lovely spa was lovely also

location, gym, spacious, parking, feel secure. front desk staff are lovely

also we paid for late check out which was a good job as when we wanted to go an use the pool we was told we

there was no laundry service at the property which i personally consider as essential (it is possible given

good bar

parking easy

noisy during the night with kids driving cars outside

lots of parking, surprisingly the location was very quiet

room myself housekeepers not wearing pep at all bedding towels from various rooms put in one laundry bin instead

possibly because it's near the laundry

wifi connection was good, easy to connect and free

there was a gym which we weren't expecting and certainly enhanced our stay

as we were only booked in for 1 night we asked for late check out and if there was a room we could use for a

of dirty laundry left outside my room door, cleaner knocked the door at around 9am waking me up to ask if

the view from our room window was several trolleys of dirty laundry, overflowing for the three days

laundry and food plates outside room

but the main problem was being awoken at 6:15 am by the the laundry bin lorries outside our window

working ,doors on corridor that if let go banged, courtyard in middle just a dumping ground for laundry to be

till after 11pm by noise that sounded like a tumble dryer and/or washing machine was in a room/laundry close by

arrived at 2 for check in and given the key and told it should be ready we went in and all dirty laundry was on

very good car parking area with no worries re space

despite it being a busy 'hungry horse' restaurant there was lots of parking available as well as other facilities

offered an alternative but decided not to take advantage of this so i was offered a complimentary breakfast

breakfast was fantastic plenty of choice, generous portions, and cooked perfectly

staff were so thoughtful and went above and beyond, from the reception staff, the cleaners, the room service

battled with wifi

the bar was nice and cosy with a good selection of beers and 'mocktails'

the bar service is slow as not enough ataff

the breakfast was good, as was the wifi.

a special mention and thank you for paul, a hotel director, for his advice and help on pet access within the

we traveled by motorbike and the hotel sorted us out with secure parking which was excellent

that we got upgraded to a bigger room which was amazing as it was our anniversary , breakfast and spa facilities

the staff were all lovely as well as all the local people we encountered, we ordered room service which was

laundry, hotel not clean, no drinking water provided in the room

everything no laundry hard to pay for the accommodation no atmosphere locals telling me not to have any thing

to check in even slightly early costs 15 and a late check out

no wifi, need to pay extra.

room service came in without knocking at 9am

no laundry service . menu should be more varied especially the salad options .

i would also provide laundry service

fab stay as always fab staff fab breakfast fab room and fab price

- really spacious room - good ligntning - good wifi - good and soft

it's a great place to have people meet up with you as it has a friendly bar and a comfortable lounge

parking available

was kids running around outside my room all night shouting and i was awake all night due to

free parking is always bonus

no wifi in rooms

no wifi throughout the hotel

good lighting in the room, free wifi, a clear tv were all positives

wifi was very good and no hassle to log on to

i asked for a bottle opener and the bar staff opened it for me and offered me a glass

the bar was a little lacking but the tables were great and it had a cozy feel!

nice rooms, clean, comfy, nicely attired. friendly staff, nice bar and sitting areas

one of the fire doors was propped open with a laundry bag, so the security wasn't very good

of the reasons we picked this hotel was because of their ev charger, however the only one we could use was hogged

room overlooking golf course really clean nice comfortable beds and fab pillows plenty to choose from staff

the health facilities, the gym was great, loved the room, the staff were incredibly friendly all in all a very

stay, comfortable bed,, nice room with view of the golf course and a large bathroom

laundry service is so complicated and takes long time

would have preferred to have laundry bags

from the lift ad also noise from the laundry comes up through the air vent - would switch off the beeping noise

my room was clearly above some kind of laundry and i had endure noisy washing machines and spinners until about

we couldn't get the room wifi to work either but not a huge problem for us as we weren't relying on it

clothes that arranged by the hotel to laundry did not came back on time resulted we lost the clothes and ruin

the pint at the bar was wonderful also

night i didn t expect much but everything was brilliant, bed was comfy, tv was quite big, free wifi and in a

room service was quick. location was an easy walk from the railway station

granola looked like pet treats, the bolied eggs were black around the yolk and i didn't risk eating them

didn t take a credit card imprint so i couldn t use the bar or hotel restaurant or room service on a tab

location facilities new and very well maintained high level of cleanliness good wifi

we also had dinner at the hotel s restaurant, cogs bar & kitchen, and it did not disappoint

didn't try the gym but it looks quite adequate

everything! from the decor, to the welcome, the comfiest bed ever, to the tasty breakfast.

good selection at breakfast (perhaps some pastries with the cold selection

breakfast is always fantastic

room , evening meal , breakfast and covid measures all excellent

noisy when bar closed (doors slamming and loud voices)

oh, and the meals in the bar were big tasty portions and the beer was a good pint

the staff and the view laundry was clean

super king size bed ud83dude01 very warm, as stayed for 5 nights had comfy sofa tv and great wifi signal ud8

floor was dirty, covered in pet hair and stains

loved that we can bring drinks in our room from bar to celebrate my bf birthday

cheap and and a roof over your head for a night, personal warning do not stay with kids, this isn't the place

comfy rooms, excellent food, brilliant pool and leisure facilities

wifi was absolutely awful

very peaceful and great breakfast

the staff were lovely and welcoming, the breakfast was good with a nice variety, and the swimming pool was

to have access to pool, gym, sauna throughout the stay

of attention to detail eg tea/milk in room missing, only one spoon with room service meal and all lights had

wifi didn t work in my first room.

and bed was lovely and comfortable, nice restaurant and very good breakfast, spar facilities and pool

could have done with more bar staff in the afternoon.

there was ample parking on the premises too, free of charge

facilities - no laundry services in-house or tie up

laundry baskets full of dirty laundry

boards, garden neglected, and the rooms around the back of the building after you pass old large laundry bins

laundry bins all outside the rooms, outside bins over flowing

there was used laundry left in skips and rubbish i would not stay

laundry bag was used to line the bin in the bedroom by staff

noise from guests, kids running about, much slamming of doors, not needed when you have an early morning flight

good size (could swing a cat compared to many other hotels), staff very friendly, plenty of parking, i will

hotel says its pet friendly but it is not

bar doesn t open till 830 am

laundry on landing in bags when we arrived didnt look nice

) were in corridors ,probably waiting to go to laundry

laundry bundles left in the corridor

got told manager not here today another obvious lie as got told early waitress had seen manager , laundry left

laundry bags were outside the bar and restaurant for the while time we were there

didn't work, the bad was horrible with an old mattress which was to soft i have asked a laundry bag and they

clean laundry - both bedding and towels

awoken on second night by laundry trolleys being moved in carpark outside my room

wifi is not very stable as it is open to the public without any verification.

near to golf course

pet friendly. good check in staff. clean and quiet.

plenty of parking

the entrance and bar area was smart, clean and a lovely place to relax

a few issues with wifi now and again

would have prefered a proper menu in the room and an option for room service due to having a dog i didn't really

location is perfect, the bar was relaxed and friendly and all the staff were extremely helpful

on top floor of period property steep stairs - a big climb esp after a long day - no lift wifi difficult to

staff were friendly. bar prices were reasonable. rooms lovely amd warm.

they also acomadated our need for an early check in so that we could attend a wedding at shustoke barn

the pillow, wifi by register in cloud

excellent friendly staff. location ideal for nec pet friendly.

staff were really nice and helpful, also we made a mistake and thought breakfast was on until 10am, but it

salmon & eggs for breakfast was a real treat

rooms look recently renovated very clean staff very obliging early check in was no problem

of choice for the gluten free breakfast

corridor laundry/hoovers etc left in corridors

there was cleaning products and dirty laundry left in the hall ways

staff were all great. breakfast well organised and lovely food.

there should be a kids breakfast price in my opinion

comfy bed, wifi a little difficult, but great breakfast and lovely staff

i had to wait in the bar and got prompt a coffee for free from a very friendly lady

could do with a pool and a bigger gym.

available 24/7 but we were told we could not have it in the restaurant but was only available in room service

hotel itself was clean and tidy, bar area is nice

the room service card instructs to dial '0' for assistance, yet the phone is not connected nor is there

laundry collection bins were located in guest walkways/ view near reception

breakfast & dinner, room comfortable

the exceptional bar staff

be nice to have some comfortable sofas maybe, we stayed three days, and loved the bar area, but a couple of

loads of parking

if i am staying for more than 2 days, i'll love to do my laundry

the only simple improvement i d love in any/all hotels is adding a coin operated laundry as families often

loved this hotel it was a stop off on the way to a wedding and we arrived late with 2 tired kids

lenka & rupali thanks for looking after the kids

super breakfast, spacious rooms, comfiest pillows i ve ever slept on.

no room service after 9pm

they fully made use of the pool facilities to relax ready for the night ahead

wifi was horrendously poor

the spa facilities were good the treatment rooms looked a little tired and the showers in the treatment

electric car charging bays where over grown and you could not fit into them without parking in a bush

didn t appreciate being woken at 6am by very noisy staff under our window, it seems the laundry was located

maybe heating, a pump or a laundry room and this kept me awake all night, so not happy

room was next to the laundry room

more chairs in the swimming pool area

the room service pizza we had wasn t good and very expensive for what it was.

after being out all day at a festival we came back tired and hungry so booked room service and the food was

the welcome, the food, the hot water / drinks free wifi extras available room service

location at the heart of the campus, large spacious rooms, excellent breakfasts and access to the gym and pool

beds nice and big. very comfortable. bar area very nice size. staff very accomadating

not all ev chargers worked, and were low power

room service was great after a long drive

lady on the reception was very helpful and changed my twin room into a double and sent room service straight to

wifi was a little slow and couldn't connect one of my devices to it.

also really valuable that use of the university gym (10 mins walk away) is included free

nice bed, shower, warm room, tea/coffee making, biscuits, free ample parking, great wifi, big working desk,

rooms nearer exit walking down corridor with a wheel chair and all the laundry trolleys was

wifi could be better within the rooms

the breakfast was great, with lots of choices for kids

facilities in the grounds was great n safe for the kids, breakfast was really good lots of choice and all the

very good, breakfast very good, overall excellent value for money

warm cosy rooms and pet friendly

com both said the hotel could serve breakfast in the room with room service

was excellent, staff were very friendly and allowed early check in for my husband who was on night shift so he

nice room lovely bar area

well located, free parking, great service, flexible breakfast options

wifi a little iffy and very slow with little bandwidth - otherwise a1

room 16 was above kitchen, rather noisy up till midnight, and early 6am start preparing breakfasts

breakfast good but not available christmas day and boxing day . no room service on these days.

the staff were friendly, and it was perfect for us and our kids

thriving bar in the hotel, all the staff were very friendly and

the wifi was really poor

wifi in the room wasn't great and the breakfast wasn't the best

for what we needed, parking was easy, room was spotless, beds were comfy, shower was great and breakfast was

maybe a floor for families as some screaming kids work us up at 3am and 5am

being woken early by gardeners when we did a very early check in between 3am and 4am

late bar so able to have a drink when we got

expensive drinks very expensive car parking even with the discount only one ev charger for a large

sofa bed wasn't great solution for my kids but only option

example: white van man turns up outside hotel main door at 08:30 to return clean laundry and remove dirty

small grotty changing area, tiny shower around 6 inch gap wiggle room around me, no complementary laundry bags

room service food was quite poor

wifi

hopeless to try and get kids to sleep

great customer service so friendly a great breakfast

not always guaranteed a parking space as the pub is very busy, but so far so good.

we stayed as a place to go and watch the golf

the staff were friendly and the room was clean water and biscuits were nice free wifi

good breakfast , or sandwiches in with price.

very small double room. neglected garden area with laundry piling up outside.

the hotel has a bar which is really handy but the area is a little sparse regarding such places

the wifi was reliable and fast

advertised having room service and a restaurant, but on phoning several days before to confirm my booking i

very expensive bar !!!!!

don t sleep at all due to noise from laundry room i was in 1090 the receptionist said people complain perhaps

floor lift when i checked in still there when i left, along with what seemed to be some bags with laundry in

an item of laundry that was not mine was sent to my room the kettle in the room did not work was a queen room

although i missed breakfast, they thoughtfully prepared a takeaway box for me

spacious rooms, professional lobby, excellent breakfast, friendly staff, large pool

laundry room on each floor is a good space

no on-site laundry facility

paying 30 pounds extra per day because of extra cleaning for the pet

fun property, my kids loved it and so did i

5 degrees so we ended up waking our kids and moving

kids where very welcome and treated to a voucher tgat got them a free cookie which was a lovley

the gym could've been better if i am being critical, was just a room with not too much in it.

i need to avail of room service due to a leg injury and the entire process was very easy

the family rooms are very comfortable and a good size even for 4 of us (2 adults, 2 kids)

no gym or spa facilities which is only let down of room