there were no laundry facilities

i like everything in this facility and having a laundry room would be even better.

pool

location, breakfast and cleanliness

had everything in our room to be comfortable; fridge, microwave, queen beds, spacious and wifi access

i was given new laundry at my request

the laundry was 175 for wash and 175

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

laundry wasn't free like at other fairfield inns

no laundry on-site

we needed a laundry, washer and dryer. it would have been nice had there been one available.

no washer and dryer in this hotel. couldn't wash my laundry.

laundry

wifi service free

smoking rooms laundry room staff

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

there was a laundry, and staff was quite nice.

hotel was convenient to stores and was pet friendly.

bump at the entrance of the parking is too high even driving over it at 3 miles can scratches underneath your

add more laundry mcs

breakfast nice location good value foe money you can add 1 more laundry

ice machine and laundry was working as designed

staff let me do laundry after hours

were being completed so the laundry room was not available and my length of stay there was for almost a week,

the kids had fun in the pool

they also have an indoor swimming pool

the pool & breakfast

carpet filthy

pet fee was $35 extra instead of the $100 refundable deposit listed

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

was no breakfast

non smoking

i made the mistake of reserving a room without a kitchenette, which was needed because of how long my partner

the laundry room was safe and the machines worked fine

breakfasts options were very limited

was kind of disappointing when you book a room expecting to get like a continental breakfast and they don't put

they had no available smoking room to be moved to and offered no discount

room for breakfast was very cramped with just 10 people in it. decided to pass on the breakfast.

convenient and amenities, especially laundry!

dirty laundry room

and she couldn't tell me why i had to leave and i'm like i paid money and i'm homeless with my kids she put me

wifi can be a bit faster

the heat worked fine, they allowed late check out without being pushy

waitress didn't ask drink for kids

walls were filthy as was carpet and the towel bar fell off

t get a hold of restaurant services to accommodate for room service for breakfast

easy access and good parking.

also room service never picked up

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

we had to pay for breakfast but it was good

gym n breakfast

the room the facilities the gym everything was very good and priced well.

i appreciate the fact that i was given room service the day after check in

guest laundry machines $3 per each load and machine.

the bar tender was very customer oriented

safe,clean and well lit parking lot

bar had one lady running it and cooking the bar food, and on a saturday night

bar and restaurant hours were terrible

room was on the top floor, last room to stairs and laundry room

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

parking was ideal

such as the breakfast is very helpful, that i didn't have to go out

check in, location that we needed. good parking.

the beds are so comfortable and coffee was always hot and ready the free laundry

wasn t informed as to how the laundry is picked up and drop off is handled

having a free laundry room really helped out

courteous staff, fabulous breakfast, free laundry facilities.

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

good facilities, including the laundry. it is very convenient to fort meade business park

no pool or gym

small pool, not much lobby/common space if meeting or waiting for someone

close parking for handicap mother

the place is pretty clean, it has a small kitchen, if you like to cook

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

i was promiseda a laundry by the staff but it wasn't kept

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

the laundry room is well-maintained

it was very loud all night long with random people wandering around the hotel and the parking lot at all hours

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

amenities in bathroom were meager: one bar of soap and no shower cap

the hot tub water was yelling like urine, and the indoor pool had

laundry facilities was not free like back home very outdated same as the room nasty breakfast

hotel had a laundry only accessible through qr codes

the pool is very small.

breakfast was very good and the location off the freeway is great.

kids were playing basketball only 3 feet away from my window at 7:45am in the morning non stop

laundry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

had guest laundry services, clean and hotel provided the laundry soap

hotel's website and property pet fee policies were incongruous with each other, but the staff honored the lower

important for me (microwave, 1st floor room facing the courtyard, ice machine, hot tub and safe parking)

only one laundry set available for guest use in a rather remote location

when we checked in there were bags of garbage and piles of laundry lining the hallway

only one guest laundry

the laundry app was impossible to figure out

the pool and the rooms

laundry system

laundry and gym

laundry and fitness center out of service with no advance notification, and no alternative provided

i was informed that the laundry room was locked

no laundry.

a little more of the food as some items were totally gone at least an hour before the close of breakfast

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

not clear about the fact that some rooms were smoking

breakfast seemed promising and the room was very clean and comfy

very unclean. unprotected wifi. vending machine doesn?t work.

no laundry facilities

i had booked the spa king room suite, and when i arrived, i was basically asked if i would take a a queen double

they gave my room away with the spa tub

my kids and i were disappointed we couldn t have fun in the

my kids enjoyed the breakfast.

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

the kitchen and bathroom lovely

gym and laundry areas available

after i told him that my kids was in class and they will be done @ 12 noon and we was going to be leaving a

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

the laundry on our floor wasn't working and we really needed it

laundry room was great

there were cars parked in the parking with flat

it was big and had a kitchen.

laundry machines only take quarters ($3 per load and another $3 to dry; 45 minutes)

gym, restaurant, poll, and roof were all closed

friendly staff, great breakfast, comfortable room

beautiful room, many more amenities than i expected (full kitchen!)

rooms are exceptional- kitchenette was perfect, full-size fridge, stove, microwave, and dishwasher

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

could be a problem if more than one person needed to do laundry

loud kids running in hallways and playing on the elevators

free coffee,wifi and internet services and a variety of movies

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

breakfast not up to standard early check in optin not honored

that we have not seen in any other hotel in our travels and it was great that the continental breakfast offered

also been in others hotels on this level where the laundry room was complimentary

i was told by staff the pool was heated n when i got in it wasnt

kitchen staff wouldn t give my son a muffin we only missed breakfast by 5 mins

liked the free parking along with the free water/combo drink offered in the lobby

little pool for kids

no laundry service

a little noisy, room was next to the laundry room .

wifi kept cutting out

answered all our questions and breakfast was displayed great

breakfast very good, not gourmet but fresh & kept clean

location, parking, clean

wifi doesn't work and stains on my blanket.

talking to loud in the hallway during the night (1:30am) -people arguing and fighting in the parking lot in

too much noise from tenants and parking and towing agents all over

staff and parking

the guest laundry (free detergent provided) was really helpful as we were staying for a while

- morning staff was very courteous as well - electric car charging - onsite laundry

laundry room needs to be large more than one washer and dryer.

no water fountain on my floor, laundry services could be simpler to use.

it also has a coin operated laundry for guests at an affordable price

rate was decent for the holidays. the onsite laundry services was convenient.

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

well lit parking and rooms. staff friendly and accomodating. near where we wanted to be.

i would absolutely come back again as the staff were friendly and there was an abundance of parking

smelly for a non-smoking room

ive seen ladies doing laundry late evenings

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

plenty of free parking

everything was wonderful and quiet.. no kids running the hallways.

breakfast to be open a little longer.

breakfast left a lot to be desired. the eggs were flaky and the biscuits were hard.

breakfast was not very good

pet fee was $150 and not disclosed prior to stay

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

the wifi wasn t stable on that side of the hotel

it provides a kitchenette but there were few eating utensils and dishes

could not find any salt or pepper in the kitchen area or at the tables

a lot of the exercise equipment in the gym is out of order and the pool is closed

no laundry machine!

there was no laundry facility

you'll don't have laundry at the facility.

great breakfast

free continental breakfast free wifi (reliable and fast) nice rooms (clean, large, comfortable beds, updated

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

i didnt get breakfast

the pool was lovely as well- forgot to add that above

the parking lot was nit shoveled properly and salt was not applied to the surfaces

parking very tight. had to wait for someone to leave

advertise breakfast but there is only coffee and juice (at any time)

breakfast was quite minimal

wifi was slow. but otherwise everything is good. worth the money 100%. close to airport.

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

the rooms are clean and the wifi is reliable

a hotel popular with guests traveling with pets, it would be nice if you had a large pet friendly area which

the price of room service is extremely high, so even though they have a good selection of food i couldn't see

laundry was convenient however the machines needed a lot of attention in the cleaning dept

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

was easy to get to and there were several restaurants just across the parking lot

parking lot filled up and it was hard to find a space when we returned to the hotel late at night

the breakfast the next day was spectacular

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

i loved the cleanliness, the breakfast, the pool, the gym and laundry area, and the location

hot breakfast that was quickly restocked as needed, nice clean pool facilities, access to laundry and gym, clean

gym and laundry area in the same space separated by just a wall, so not a very private gym session

there is also a laundry area to wash clothes if need be

the price, the exercise room, laundry on site, the view

was comfortable and the laundry room very helpful

gym had broken equipment.

it was clean.it was quiet and breakfast was quite unexpected.

the amount of parking

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

only thing i did not like i took my kids to the pool they didn't have no towels in pool area so i went to the

parking was a bit hard as the lot was full both nights.

cleanliness and friendly staff breakfast availability

there was no bathtub, and my kids are not quite tall enough

and what's with the $20 breakfast

the bar was nice and for what breakfast was, it was decent

the location was great, the staff were very friendly and helpful. my nieces loved the pool!

nice, clean, comfortable bed, good breakfast, kind staff, close to baltimore, great value

clean, fair rates, good sized rooms, fast internet, free parking

i m in maryland from the welcoming staff , the location, the cleanliness and the scenery and bar is

tried to contact the hotel in advance how did the shuttle service work and they never replied

you are close to mall, casino, airport, and many stores and places to eat

everything. clean. beautiful. friendly. great location. updated. great parking

was a little disappointed to learn that you can no longer have private times lots for the pool

laundry is available

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

for a holiday weekend you were woefully understaffed and the bar was not remotely stocked.

when we got to the room, there was a kids hotel party going on next door

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great staff. super quiet. awesome gym. great good. friendly staff.

location to md game, rooms are nice, free parking

staff friendly, breakfast was good, clean room, good location

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

laundry was a little pricey.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

the tv was connected to wifi so it kept pausing

the location, there are two options to eat connected to the hotel. it s pet friendly.

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

we were sitting with food and went up to get juice and kitchen staff lady shut machine off as we were sitting

pool wasn’t that clean everything else excellent

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff

laundry is $2 per load, per wash and per dry

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

the kitchen appliances were all in good working condition, making it convenient for light cooking

had cooking utensils and full kitchen

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

items in the kitchen were pretty poor quality and pieces were missing and not usable

great rooms, pool and breakfast

the breakfast wasn't very appealing this time.

hotel was clean, bed was comfy, halls were quiet, shower was clean, included a full kitchen, breakfast included

beautiful bathrooms, excellent location, comfortable rooms, plenty of free parking

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

for parking (the free parking garage), wifi, beverages in the room, etc

they have a spa advertised, when i contacted the front desk, i was informed that it hasn t been open since

it was very quiet, even though there was a casino attached!

budget friendly . laundry. location

dirty laundry left in hallways

staff service is exceptional and gym and laundry are good additions

hotel had a small fire in the laundry room above my floor and we had to wait outside for a while

another guest looked down from the second floor balcony and suggested we knock on the laundry room door to get

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

no laundry at the time . . breakfast . not complimentary. ??

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

except the laundry is old school i can t use , coz need coins

the gym was out of order my entire stay and the on site restaurant was never open

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

we herd kids running up and down the hallway and stairs our first night so i didn t sleep well

good location, indoor pool, 24hr gym, chupa lollipops galore (kids loved it)

kids running around late night.

the laundry room was on 1st floor, a plus since we needed washer & dryer

i wish they had a real breakfast. the lady at the front desk was extremely helpful .

fireplace didn't work was my only issue. maintenance did come to the room to fix.

is absolutely nothing like having 2 bedrooms & 2 full bathrooms when traveling with 3 kids & hubby

tv in the second bedroom of the suite was not working offers fireplace but it was not

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

even when i went to the laundry room to get some more those were dirty as well

the pool was nice, the shower had hot water

the gym

the pool was a small size and full of kids, about 20 to 30 running around the whole day

i liked the style of the room, the bathroom was really modern, there was free wifi, pets allowed, free parking

close to maryland live casino

friendly staff, wifi, breakfast, decent gym

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

neat , clean & provides continental breakfast

location. mini kitchen

the kitchen

there is a laundry area and they sell detergent there

only thing i suggest is to keep laundry room a little bit more clean.

there was a gym, laundry room and pool on site

awesome amount of space, great place to do some laundry.

the free laundry and dishes in the room

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

i wish the kitchen could have been open for room service.

the pool was fun for the kids

friendly helpful staff, enjoy shuttle to local attractions

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

they offer laundry machines without fee, you need only the detergent

there is a shuttle that takes you to the mall, casino, airport and back to your hotel

the swimming pool is good and there s a nice little gym

was awakened at 4a from high pitch noises=laundry being done

pool wasn t open

location, choices at breakfast and the amazing staff.

the swimming pool was closed at 14 august

breakfast was good and staff in the kitchen were very helpful and polite. bed was comfy.

laundry machines were expensive and didn t dry clothes all the way

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

i was not told any of the info above, i wasn t sure about wifi access or code, also i guess i will find to

no,everything was very satisfying, especially the breakfast.

have to pay for wifi

big plus was having the complementary laundry facilities

staff, room, comfort and free laundry and gym equipment

laundry services and miniature room kitchen

i also had a safe in the wall in the closet, free wifi, free laundry

free laundry and workout facilities were super helpful

i didn t like that they had no change for me to do my laundry

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i went to do laundry in the laundry room and the washer and dryer worked

is that so many cars were parked there for their park and fly program, that it was hard to hard a parking space

the amazing breakfast

like the staff , the fact u have breakfast,the gym and sunna i love the fact u can use your phone on the

breakfast is good

clean, staff were nice and the room was really big, working sauna was a big plus and the airport shuttle

for two days, we had to intervene so that room service could make the bed and bathroom

not enough parking. tv didn't work. scheduled maintenance that never came.

i did book based on the amenities of room service, restaurant on property, and laundry

like the cleanliness, the free shuttle to the casino, and the professional way the people at the desk treated

the shuttle service to the casino after hours was a plus as well

the hotel is close to the airport and provides a shuttle van every 30 minutes to and from it

i liked it because it had a bar and a pool

floors in kitchen were lifting!!

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

we loved the kitchen with stove and fridge

as well as kitchen

very clean, the indoor pool, great breakfast

beds were super comfortable and we're happy to see a 24 hour denny's that shared a parking lot with the hotel

good breakfast, nice staff , free shuttle to casino, mall and airport

good breakfast, nice staff , free shuttle to casino, mall and airport

the wifi didn't work on my phone kept reconnecting so couldn't use it

parking

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

very good pool, laundry room, comfy beds, and clean rooms

coin vending machine using card to withdrawal to use the laundry facilities would be beneficial for tourists as

it had a laundry facility and the breakfast was good

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

cover it up and expand the gym

bar being exactly in the lobby

my kids loved the beds, large tv, complimentary streaming services, and the indoor pool

the gym facility was nice, stocked and clean

parking and paying for breakfast

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

i enjoyed the continental breakfast, the pool and the staff was extremely nice and helpful.

nice size , clean , location and pet friendly

the property was clean and had all amenities breakfast, gym and indoor pool

friendly staff, laundry, pool

the laundry facility dryer could be kept better.

breakfast was excellent, room clean n comfortable

on the sleeper sofa had a plastic covering under the sheet which made it very loud when the kids were sleeping

the lifeguard at the pool wasn't pay attention to the kids at all

there is also guest laundry available

cheap laundry and a fitness room supplied with a good weight range dumbbells

we only stayed 1 nite but used the laundry facilities every thing was

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

extra laundry and trash bags were not there

breakfast needs more vanilla creams lol

everything was clean and smelled nice, the breakfast was delicious also

the continental breakfast was very good

over 20 kids just running through the property unattended

the breakfast & bar accommodations were excellent! staff very nice

couldn't get on the wifi & the young lady that woeked overnight was very new and did not know the password to

there were a couple of people in the parking lot, although i have no clue if they were employees

amenities we're awesome, the pool and the work out room

staff was friendly. pet friendly

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

they help me with my laundry

and the laundry was also good

to other holiday inn express hotels, there was no change for guest laundry at the reception

it saves the aggravation of driving into, and then finding parking, d

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

free breakfast. free laundry.

breakfasts. coin laundry. nice staff,

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

staff was nice, laundry was free and breakfast was nice.

thee lobby is nice and the bar convenient

during the second call, we were told they have no record of our request and they would notify the kitchen

the kids kicked on the walls all night until finally you guys gave me another

kitchen service was horrible

location!! walk to anything. parking lot and garage. pet friendly

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

laundry left in the room from someone else's stay my table was about to fall over they had it up

there were many options for breakfast

too many kids at buffet

easy and early check in

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

party in parking lot when we arrived

coin laundry for guest use

bathroom in the lobby was dirty, slow computers/wifi

need more directional signage to gym

the pull-out/sofa bed was not big enough for two kids.

the marc train is available for travel to other parts of the dmv/bwi area, while a barber shop and a nail salon

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

i loved the open lobby, bar, pool, room services, and cleanliness of the hotel.

well placed room i dr looking either the lobby, pool, or outside

doubletree knows who to hire from front desk to room service and how to train them the right way