laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

pivotal location with surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business

the wifi was terrible

a little noisy, room was next to the laundry room .

no laundry service

love their breakfast

answered all our questions and breakfast was displayed great

front desk staff was very helpful when no parking was available. breakfast is very good.

no water fountain on my floor, laundry services could be simpler to use.

laundry room needs to be large more than one washer and dryer.

the guest laundry (free detergent provided) was really helpful as we were staying for a while

it also has a coin operated laundry for guests at an affordable price

- morning staff was very courteous as well - electric car charging - onsite laundry

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

the lady who serviced breakfast each morning was a beautiful soul

was clean and comfortable with a nice kitchenette with a nice dishwasher

harassed about my pets and had to tote with us while trying to move daughter into college

no laundry facilities

my kids and i were disappointed we couldn’t have fun in the

everything and the cook the cooks breakfast is amazing

my kids and i were disappointed we couldn t have fun in the

tasty breakfast

front desk might be better. lack of facilities.. laundry etc...

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

next door and they still brought it to our room, my son loved the pool, i didn't know there was a spa but i will

the hotel had breakfast and dinner restaurants inside the property so it made it easier on me to grab food

only one guest laundry

only one laundry set available for guest use in a rather remote location

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

i didnt have phone for room service. the personal try to fixed it but the line was dead.

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

free parking is a huge plus, and fairly rare inside the beltway

the commons building provided excellent options for drinks/dining, starbucks coffee, & hot breakfast buffet

great staff nice gym

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

the kitchen was great. i want the stove and the microwave!! and the dishwasher!

their rooms are spacious, bed was comfortable, and a free buffet style breakfast was available every morning

full kitchen facilities, very clean room, close to highway, very convenient

laundry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

had guest laundry services, clean and hotel provided the laundry soap

pet friendly, nice

gym equipment was old and broken machines they only clean rooms every 4 days breakfast was horrible

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

and kitchen were closed, pool was closed, tub did not drain, water was shut off for 1 night/morning of

janay was an amazing host & we will be back again, hopefully the pool & hot tub is done with maintenance by

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

there was no room service available for

gym n breakfast

breakfast offered a great variety of food and drinks, and the staff were friendly and

breakfast the lobby nice and big the music the bar

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

i was promiseda a laundry by the staff but it wasn't kept

the laundry room is well-maintained

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

long term residents hanging out in parking lot and by the entryways

i was informed that the laundry room was locked

was supposed to have laundry and gym but they feel to mentioned that they were under construction

laundry system

laundry and gym

no laundry.

free laundry and parking are huge in the nice local

gym and laundry area in the same space separated by just a wall, so not a very private gym session

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

only issue we had with the property was the laundry facilities

there is a pool, a gym, and a complimentary laundry

room was on the top floor, last room to stairs and laundry room

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

the room was clean and comfortable. the breakfast was great

the gym was decent and the parking was excellent with full access to the building

breakfast, staff and the bed was absolutely amazing

laundry machines only take quarters ($3 per load and another $3 to dry; 45 minutes)

the continental breakfast was a little lacking but good.

good value, good breakfast

you even get a true hot breakfast here that's been prepared fresh daily

lots of towels comfy bed and fully equipped kitchen was a major bonus

also been in others hotels on this level where the laundry room was complimentary

we arrived a little late so we didnt have time to really enjoy the pool and gym as we planned

very convenient, in- and out access (parking & lobby); extremely helpful front desk operation; quiet, comfortable

staff that i talk to when i called for room service were very rude

wifi did not work in my room. had to use in the lobby

there was no laundry facility

you'll don't have laundry at the facility.

no laundry machine!

free continental breakfast free wifi (reliable and fast) nice rooms (clean, large, comfortable beds, updated

no restaurant or gym available, also listed as available on the website

there was a loud banging noise coming from (laundry?), that we could hear in our room

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

very good pool, laundry room, comfy beds, and clean rooms

room was next to laundry room and staff breakroom, they started their day at 7:00

was awakened at 4a from high pitch noises=laundry being done

reservation was based 9n the suite having a kitchenette, which was false advertisement because it did not

pool wasn t open

the breakfast choices were great. the staff was very friendly and helpful.

pool was closed for repair

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

could be a problem if more than one person needed to do laundry

reminded me of being on wifi 30,000 feet over the ocean

front desk staff never told us vital info: can we use the hotel phones, how to access the wifi (meaning does it

wifi

the wifi was fine

easy street parking to room access for visitors to swing by easily.

wifi doesn't work and stains on my blanket.

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

ive seen ladies doing laundry late evenings

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

the parking set up was a bit complicated

coin laundry for guest use

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

the gym

skip the hotel coffee bar and starbucks and head to any of the numerous ethiopian coffee shops within a few

great location, good price, free wifi. comfortable room. good service on arrival.

laundry is available

convenient laundry and

guys were also staying on the property in room and consuming all the time in the guest laundry

bar area was nice and clean

easy check in & check out and the gym

and you can do your laundry

very clean. parking lot available and also self laundry service

wifi wasn't the best

i didn t like how small the elevators are and the gym equipments didn t work

also, the towel shelf is right above the toilet which i could see one of my kids pulling out a towel and it

okay location and free parking

poor wifi reception and

no way to contact desk, wifi password didn't work

location, free parking, staff was helpful

free wifi, walking distance to some restaurants

they had laundry facilities and free tea and coffee in the mornings

convenience to public transport, cheap laundry facilities, friendly staff

the laundry took my money because it wasn

our room stunk of smoke which effected the smell of all our laundry

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

wasn t informed as to how the laundry is picked up and drop off is handled

courteous staff, fabulous breakfast, free laundry facilities.

love everything was ok, had only one minor hiccups and it had was to do with another guest in the laundry room

on-site free laundry also came in handy

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

laundry including bath towels and clothes

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

people was coming from outside to use the laundry room while i was in the pool

and we even got free late check out and cookies

rooms were a little small, pool was over chlorinated to the point my eyes burned and the kids couldn't go in

comfortable bed and wifi easy to access

i did not get a chance to go to the gym, as it was overnight, but i will check it out next time i stay there

advertised pool, spa and breakfast and we got none of the above

kids were loud in the hallway

kids were loud in the hallway

stated free breakfast but the breakfast only had egg omelette little muffins and bagels coffee juice cereal no

kids running, playing games, singing and yelling, loud music, pounding on doors

the laundry was 175 for wash and 175

i was given new laundry at my request

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

laundry wasn't free like at other fairfield inns

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

i like everything in this facility and having a laundry room would be even better.

there were no laundry facilities

we were also able to request a late check out

had everything in our room to be comfortable; fridge, microwave, queen beds, spacious and wifi access

location, breakfast, wifi.

no working on site laundry and bad lighting for the sink area

breakfast and laundry

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast was subpar could ve been better but wasn t terrible, also online it stated the

queue for breakfast and food that often ran out.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

have laundry powder/liquid available for purchase.

onsite parking and laundry

no wifi. could not use my fire stick nor other wifi devices

staff, and secure parking

no services of any kind beyond the bar and a light supper available

there was a wedding one night and a bar mitzvah another and we on the side of the the building nearest to all

plenty of parking and easy check-in was great

i was waiting in line to check in, the person in front of me was told about the wifi, how to log in, and details

was a very popular sports bar attached to the hotel, they hotel also had an amazing chef that offered various

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

parking is also free

clean, nice room. very good breakfast.

breakfast. staff was friendly.

we needed a laundry, washer and dryer. it would have been nice had there been one available.

no laundry on-site

laundry

no washer and dryer in this hotel. couldn't wash my laundry.

even the basic king room is large with a desk, great a/c, it has a 24/7 gym, there is a pool, and breakfast is

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

reliable wifi in room

good hot breakfast

complimentary breakfast had a good selection

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

good breakfast selection and laundry available if you bring your own detergent

rooms are spacious have a complete kitchen, indoor pool,laundry room free

amenities and free laundry service was really nice to have

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

tv wasn t connected to wifi and in the end we could only watch few channels

more spun forks in kitchen

decor, ambiance, staff, kitchen

dirty laundry pillows burned lenient

intermittent wifi

clean room, friendly employees and pet welcome.

pet friendly! the parking was a plus and the location was perfect!

poor wifi, lingering odors

trader joe's and a dry cleaning and laundry business were used during our stay

shuttle to the train station only, no laundry, 10 minutes walk from the metro

a guest laundry would be helpful, shuttle unreliable during weekend

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

it took me a while to figure out the shuttle bus schedule. no access to laundry.

extra laundry and trash bags were not there

staff was competent and helpful

clean room, lovely big shower, comfortable bed, nice kitchenette with dishes and everything

crazy about the breakfast, but i know they did their best because of covid

it has a pool, a good size fitness room and conference room

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

they help me with my laundry

kitchen staff was not friendly and accommodating at all they started moving the breakfast food

coin laundry room is so small with only 2 laundry machines

the couch. the laundry. the pool.

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

handy laundry

location next to metro section. it had a laundry facility for guests to use.

are spacious, bathroom has great products, the gym is well equipped and spacious

also, really nice rooftop bar and

they do have a mini bar in the rooms, but it's full of things they want you to purchase

we weren't able to use to rooftop bar because it was raining but that would have been nice

also, the mini bar had half of a tequila shooter leftover from another guest

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

laundry was expensive

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

there was a coin-operated laundry

the best part was the bar and restaurant on the roof

clean, nice bar, amazing gym!

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

close to everything, love the facility with the gym.

absolutely amazing gym though

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

very discouraging when traveling with younger kids

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

we were also very impressed with the breakfast; everything was cooked properly, it was hot and delicious

breakfast was hot and fresh, worker made sure items were kept filled and area was kept clean

the pool was closed

comfortable beds, very nice interior design, delicious food at the restaurant and room service (breakfast is

wish the wifi had worked in the gym though. it was a complete deadzone.

great gym

wifi was atrocious

shoutout to the manager and the staff at the bar of a rake's progress

the laundry room was easy to use

half bottle of body wash and no laundry bag in the room

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

guest laundry spacious room

close buy to stations and some shops and laundry

there were no laundry facilities

there's a cafe and restaurant, also laundry nearby

hotel is located close to good eating facilities and there is a gym, laundry and some stores which are nearby

no laundry :( i really missed

laundry is 2,00 per load (same price for drying)

laundry charges

nice apartment, had most things expected. good with laundry on each floor.

hotel should have had more laundry machines

and the self-service laundry was very handy

have no complaints about the property itself other than no onsite laundry access

large gym. close location for the capitol hill visit.

btw - there is no restroom in the basement gym which is a little inconvenient

gym was wonderful (24hrs), brian was very helpful for the one day he was available

bar and restaurant don t allow kids , so i could not go, may b the only nice place to hang out there and i

also has a free laundry for any travelling and needing to do some washing

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

nice if they have more than 1 laundry machine so guests don t have to wait to use it

there was a free laundry with free laundry detergent - very useful

i also used their laundry for a quick wash and it was really quick and efficient

good facilities such as a laundry and a gym

the self-service laundry room is a plus

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

weight room and laundry

loved how the location had laundry and was walkable to everything of interest

- i had to wait in the laundry room for 20 mins to get the detergent

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

location, room, laundry facilities

two of the washing machines in laundry area out of order making it hard to get washing done.

laundry room

having the laundry onsite was helpful

also - a laundry on site, so you can stay a while and cheaply/conveniently do your washing

they also have a laundry room

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

room service and laundry on site very

no laundry facilities, no pool, no parking

please prepare the amenity more like tooth brush and laundry bag, and slippers.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

it had no laundry room, and it leaked in the shower all night.

that made it tough to sleep 4, even with kids

)no gym/spa

there is no parking in the front or rear of the hotel, so between the wifi charge per day plus parking and the

no place there for me to warm up any food that i may have already had from the outside for the kids

food was great, everything was excellent suggest wifi capable tv ssystems would add

we had three kids with us and our pull out couch was broken

various hangers to meet every need, top shelf motion detection light, heavy muslin spacious laundry bag

the kitchenette was

well equipped and laid out gym for small hotel

as kitchenette but fridge was stocked with their items & didn t have a decent

great location, pet friendly, nice decor

rooms were clean, nice bathroom / shower and wifi access .. room service was prompt.

the rooftop bar service was great as well

the room service also never answered the phone and i had to get front desk to go and order for me

room service staff refuse to spke

location, excellent gym, healthy and delicious food

the location, guest laundry, restaurant and concierge

room service took a very long time and did not include silverware

it has a massive gym, beautiful lobby, gorgeous staff & great room

room service was on time

central bar staying open later than 10pm !!!! no free wifi in room, not cool these days.

no room service no breakfast dining no laundry service no spa everything else is okay.

state-of-the-art gym is not the best and unfortunately the pool and rooftop are closed (shouldn't you charge

bed, no pillow top hard! pool..what a joke. kids activities...none view...horrible

a great value (especially with some fees), gym is tiny if that matters to you (literally size of like one hotel

the food and bar was fabulous

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

was so clean, smelled liked fresh laundry when we came in

that there was a laundry facility, and free breakfast with coffee.

having to pay for guest laundry.

cleanliness, hospitality, comfort, breakfast

for a bed & breakfast, there was nothing i didn't like.

i loved the breakfast, especially chef kevin's pancakes.

charming and welcoming bed & breakfast

breakfast served on the premises would have been ideal

breakfast was good. spacious room. fab laundry room.

excellent location. enjoyed laundry and fitness centre value for money

breakfast was perfect to start the day off & the onsite laundry came in handy

staff; spotless premises; room (esp the bed) quite comfy and cozy; decent fitness and laundry area; waffle irons

very nice gym and laundry room

room was under the laundry room and i requested a change and this was never addressed

clean court yard was washed and cleaned daily the lobby was cleaned and windows washed ect the bar staff where

the beds are comfy and the wifi is great as well

it is quiet and convenient for us to visit our kids.

i enjoyed using the gym also

no fridge / mini bar traffic a little noisy

there is a gym on the second floor

breakfast, internal decore, no gym,

appreciated the late check out for 12pm and the option to work out of the library after checking out

gym. too small and smelled very bad

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

the pool was very pleasant, larger than we thought on the photos, and the gym was modern and well-equipped

great gym, sauna and swimming pool too

i liked the atmosphere, dining facilities, bar area and the lobby store.

also the bar at night is good

room service is like come and pick up in plastic things i don t like it

in bar - $9 for a pretzel is absurd

the room service was good. the gym is also great.

security couldn t do anything and our kids were awake until

ice machine and laundry was working as designed

staff let me do laundry after hours

were being completed so the laundry room was not available and my length of stay there was for almost a week,

breakfast nice location good value foe money you can add 1 more laundry

add more laundry mcs