pool area was

every person connected to the hotel went above and beyond, especially the shuttle drivers and breakfast staff

the wifi was terrible and there was no hot tub like site listed on the website

wifi constantly disconnecting and incredibly slow speeds

difficulty parking. the shared lot was always full when we returned at night.

breakfasts. coin laundry. nice staff,

clean, comfortable, friendly staff, laundry facility, location, breakfast selection was good.

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

free breakfast. free laundry.

was awesome and laundry was free

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

i went to do laundry in the laundry room and the washer and dryer worked

breakfast was good didnt clean room in 2 days nice location nice parking

need restaurant and breakfast . need shuttle to casino

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

we were sitting with food and went up to get juice and kitchen staff lady shut machine off as we were sitting

parking was easy rooms were super spacious staff were friendly and responsive there was an indoor pool (didn't

was a decent hot breakfast and sides and coffee every morning parking was easy rooms were super spacious staff

bar closes to early

the wifi was poor i couldn t watch a video on my tablet

cars in the parking lot were broken into and we had to find this out from other guests.

else because my daughter wanted to swim) dirty room, son ate a skittle that wasn't ours, wifi wouldn't connect

pool shut down

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

the breakfast was amazing! staff very friendly and helpful.

hours on the breakfast ended at 9 rather than 10, which seemed a little early to end breakfast

the breakfast was excellent and the room was very clean and comfortable

there is an outdoor pool and a basketball court, which makes it ideal for families

my room wasn t ready and there was a used soap bar in the shower

room was clean, there were enough tv channels, also for kids, bathroom clean with enough towels…had all the

the restaurant and bar a huge plus

great location. easy parking clean hotel. staff was great and very kind.

the bar was nice and for what breakfast was, it was decent

the price, the exercise room, laundry on site, the view

was comfortable and the laundry room very helpful

the staff and the breakfast gathering.. it allows for community.. very special

gym

pet friendly hotel with big area for pets around the hotel

laundry services and miniature room kitchen

big plus was having the complementary laundry facilities

best part was laundry was free

i also had a safe in the wall in the closet, free wifi, free laundry

site laundry(washers and dryers)

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

the tv, the location and wifi.

a hotel popular with guests traveling with pets, it would be nice if you had a large pet friendly area which

it was in a nice area & loved that it was pet friendly.

laundry is $2 per load, per wash and per dry

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

snow and ice while i was there and there was very little clearing done on the sidewalks and parking areas

was so hot in the room, turned on the air condition and came down stair in lounge/kitchen/ coffee area to watch

bed must be bigger to accomodate 2 person on one bed and don't say breakfast is included because that is not so

very small breakfast area

i didn't see any breakfast items. but then we got there very late and left late.

parking very tight. had to wait for someone to leave

cramped parking

no shuttle back to bwi prior to 7 am

pool is super small

i enjoyed the gym experience, which was above my expectation

the swimming pool doesn0t have a place for changing ourselves which make it a bit inconvenient

beautiful room with walk in shower. great wifi

elevator was slow which i used quite a bit due to laundry

the fact that they have a cc laundry facility and the in suite kitchen

staff, cozy room, good wifi, convenient location with lots of great restaurants for carry out during covid

wifi could ve been better. my kids wasn t able to attend virtual learning due to the wifi

wifi could ve been better. my kids wasn t able to attend virtual learning due to the wifi

no laundry at the time . . breakfast . not complimentary. ??

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

except the laundry is old school i can t use , coz need coins

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

the heated pool

dirty laundry left in hallways

staff service is exceptional and gym and laundry are good additions

another guest looked down from the second floor balcony and suggested we knock on the laundry room door to get

had laundry, but always in use

when i called the front desk to inquire about laundry, they called right back to ask if we were checking out

liked everything about my stay but if i had to say one thing i disliked it would be the valet parking when

parking

plus, it's a casino, so lots of food and activities nearby

the casino was the best part for us

and casino is in a massive suburban shopping mall with endless stores restaurants outlets everything

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

laundry was a little pricey.

only thing pool littlle dirty but it was great

important amenities for family which brings to conclusion this location is not for a family with kids

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

even when i went to the laundry room to get some more those were dirty as well

no breakfast

wish it had more laundry rooms

i think they use their parking lot as a car drop off to shuttle to airport

the staff was very friendly and they had a well light parking area so you felt very safe

nice pool and exercise area, friendly bar staff

free parking and transportation shuttle to the airport

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

not the normal hotel gym with one piece treadmill, elliptical and bike the westin offer multiple of each and

already used coffee pot filter..rose petals behind bed hair in ice bucket

a group of unsupervised kids ate pizza in the pool area and spit up in the pool 30 min later

hotel parking and airport shuttle

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

shuttle to the airport and light rail

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

location was good. we enjoyed breakfast. staff tried to help.

room size and breakfast.

the laundry room was on 1st floor, a plus since we needed washer & dryer

the location is amazing...it is comfortable as far as traveling with family and kids.

was very comfy after our dinner it was nice to relax have an adult bev and play a couple games of pool

pool was dirty

carpets at multiple things

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

the fresh breakfast and the pool

the omelet bar is outstanding and the chef making the omelets deserves a raise for being so organized and

there was no water available in the gym; there was no towels provided while working out

i loved that it had a fully stocked kitchen, bathroom was so spacious

the pool did not open exactly at 10 am the next morning.

everything was great the only thing was in the pool area there was a shortage of towals.

loved that the property had a indoor pool gives the kids something to do staff was super nice and very helpful

too long for a plate in breakfast room the services so so slow ( should give out paper plates instead) and at

i did book based on the amenities of room service, restaurant on property, and laundry

in lobby bar

pool had to be shocked so i couldn t use the hot tub, the bar wasn t opened and the shower wasn

chose this location for shuttle service to casino, and at check in was told they only offer limited service

great location close to the airport with free shuttle service to and from the airport and amtrak station

the drinks at the bar was too expensive

staff was very friendly and helpful has a nice gym and basketball court

great in-house bar and swimming pool

clean and near casino

restaurant and bar closed when i arrived.

heater was as loud as a laundry machine running all night

to bwi; it is so clean; breakfast was one of the best that i ve had free at a hotel; friendly staff; rooms

and the kitchen staff are extremely excellent when it comes to customer service

location was in a safe and convenient area and the breakfast isn t your ordinary hotel food

bar and restaurant was a nice touch, a bit pricey but to be expected by the airport

clean, safe, location to airport, great staff, parking. close to dinning.

only complaint is the wifi is weak. everything else great

the breakfast was very nice also, and served early as we had a 6:30 a

we also used the shuttle to the casino several times no waiting excellent drivers

convenient shuttle service to both

everything free laundry gym clean etc

free coin laundry.

low to no quantities of snack items and open doors to the working laundry area

they also had a complimentary laundry area and complimentary coffee

although i had a coffee maker there was also free coffee in the laundry room/snack store

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

the pool area needs work. broken tiles and the hot tub wouldn't come on.

kids running around late night.

we herd kids running up and down the hallway and stairs our first night so i didn’t sleep well

guest laundry, water refill, breakfast

took five dryer cycles to dry my laundry. $1.75 a cycle!!

great amenities, laundry use, delicious breakfast, clean rooms and bathrooms, dove soap products and a nice

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

wifi was good and there was laundry machines which i am was glad see there

the rooms and laundry rooms need to be cleaned better because they were disgusting

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

no microwave in the room which isn’t great when staying with kids and reheating dinner

i didn't like we didn't have a mirror in the bathroom. wished the hotel had room service.

staff was awesome and a free shuttle ride (with tip of course) to the casino.

bed was comfortable,had a laundry room.

great laundry facilities

sign to vending led to laundry. were there vending machines anywhere?

had to wash the towels that i had in the laundry room

no breakfast. laundry room only have a washer & dryer, too small. tv channels not working.

the pool was nice for the kids, but i couldn t enjoy the hot tub

you the gym had bottles of water and towels for the guests to use

the pool area was clean and comfortable the kids for to enjoy

pool doesn't open until 10am... no morning swim for us.

free airport shuttle and free continental breakfast

they offer laundry machines without fee, you need only the detergent

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

we didn t know the hotel shuttle hours were limited on when they would pick us up

there is a shuttle that takes you to the mall, casino, airport and back to your hotel

wish that oatmeal was on the breakfast menu.

did not enjoy the breakfast

that said - my kids were not impressed

beware they are not pet friendly, they make you sign a paper

was clean, had a healthy continental breakfast and shuttle got me to the airport on time, all reasons for staying

pool, laundry area, and free breakfast, location was excellent also

awesome amount of space, great place to do some laundry.

, free laundry facilities, nice gym, quiet

there was a gym, laundry room and pool on site

the free laundry and dishes in the room

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

the food and bar 10/10

personally, having such friendly staff at the hotel, made my experience with my kids really nice

close to airport with airport shuttle. staff and shuttle drivers were helpful and pleasant.

the property was clean and the staff was friendly. they offer shuttle service to the airport.

that it was under construction and that none of the amenities were available, no fitness , no laundry center

are good and the guest laundry room is very convenience

then i was doing laundry and found 5 different bugs in there within 20 minutes

the guess laundry room there was plenty of hot water t.v. channel were ok

hotel had not done laundry

cold pool

loved everything- the pool, the room, and the staff

no information about room service or breakfast or anything inside the room

location, food, and gym were top notch

location and shuttle to bwi

coin operated laundry and i wished they had coffee out longer from 6am to 10am, instead of just 7am to 9am

with kitchens for preparing meals, a complimentary breakfast that saved me money, available laundry facilities

rt 100 traffic noise. laundry is poor state. no coffee available in lobby

their laundry system was really a plus, very easy and efficient to use, made a good difference for us

laundry room is accessible and clean

the rooms were very clean but tidal soap sucks wind and should not ever be used in laundry

cleanliness,the over all space of the room and the fact that they have in house guest laundry room

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

exercise room and decent laundry facility

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

dated, toilet to low, and looks like a toilet for kids

overall staff courtesy and the shuttle drivers.

location to the airport with free shuttle

they kicked our group out of the lobby at 10pm while we were trying to eat after our kids played a long day of

close to airport and hotel shuttle

of trash room, laundry room

in late at 1 am, cleaning/laundry person had trouble

hot water isn't hot the laundry machines were down 80 of the time no housekeeping until the 6day of your stay

responsive staff, kitchenette, and laundry facilities

the location and it has a kitchen.

if you want a hotel with a laundry, this is not for you. it doesn't have one.

no laundry facilities.

not based on when i asked about laundry facilities and the television channels

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

the breakfast was delicious and our room was clean and comfortable.

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

two of the four laundry machines were inoperative

called for washcloths and towels and they dropped off towels only in a laundry bag

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

spacious bedrooms , early check in and spotless rooms. friendly staff were amazing

we loved the use of laundry washing and drying free for hotel guests

the staff were friendly and there is a good laundry facility

staff helpful especially with explaining shuttle services

airport shuttle, proximity to airport, restaurant choices!

staff was so friendly and interactive with our kids

2nd floor laundry room is in poor condition and can be considered fire hazard due to expose electric wiring

laundry took quarters but there s no change machine and front desk didn t have quarters

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

swimming pool, fitness and laundry room was both out of order

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

pool wasn't open but we understand it was no big deal just would have been nice coming 8 hours away

i always come here for relaxing and send the wife and kids to the pool while i play some xbox and with their

the size of the room. suite with full kitchen.

location to airport, airport transportation available, kitchenette.

com i also have a letter from her stating that she was giving us 10% back for a late check out and for all our

facility mostly quiet, guest laundry much appreciated

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

had kids and the pool was down...one of the reasons i chose hotel !!!!

small rooms...there are no upgrades..dirty pool

pool, common areas, cleanliness, breakfast selection, location, spaciousness, staff attentiveness

s under construction/renovation right now so no gym and limited facilities

the breakfast was great and the room was very clean and updated

very clean and modern. good breakfast.

my kids were very disappointed

the laundry situation is ridiculous

there where only two laundry facilities and both where not working nothing worked

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

your laundry rooms are so disgusting old and half working

they offer a great breakfast included in your stay and affordable laundry service as well

was able to access the laundry facility and the fitness center

kids running around unsupervised, people doing laundry, walking around with no shoes

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

access to pool, fitness room and laundry

there is an option to do laundry, with supplies provided by the hotel

laundry machine broke down and we had no clean sheets or towels for 3 days

no laundry and no microwave

also no breakfast or self-service laundry

a guest laundry

very helpful stuff. free airport shuttle in the morning

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

towels had hair on them and there was laundry left in the room by the previous occupant

there is laundry facility on site and the front desk will change bills for coins

location price breakfast vending & laundry area prices were reasonable

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

the hotel shuttle ran included dinner locations and transportation hubs

couldn't get waited on bar needed dinner

early check in, very clean, free shuttle to airport and surrounding restaurants

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

parking is bad

close to the airport, shuttle, free parking, and good breakfast.

grumpy staff, horrible breakfast, wifi unreliable, rooms are worse than motel 6

accommodating and friendly staff -- even the shuttle driver was friendly and accommodating

the laundry on our floor wasn't working and we really needed it

laundry room was great

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

need a better breakfast selection

easy parking.

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

parking was easy and nightlife in the hotel was lively

walking into the hotel room with a light on, very clean, view from the hotel window, and ample parking around

restaurant was almost never open and no room service

stale smoke and pot, screen was broken in window, room was filthy, did not realize we book a smoking room, did

bed was comfortable, decent breakfast.

the breakfast was good . the location was good close to shopping , food and fueling .

walls, room not cleaned once in 3 night stay, free breakfast was a joke

love the staff and cleanliness. needs a better breakfast menu. do i get a free night???

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

they give breakfast, has a pool and a gym

ev charger. location near highway. breakfast was good!

the rugs were dirty probably just bkz it was a pet hotel.

the free breakfast is great for the kids

laundry was convenient however the machines needed a lot of attention in the cleaning dept

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

wifi was difficult to use, connected most of the time but cannot get on the internet

parking was plentiful and easy

guest who was coughing and cleaning his nose in the middle of the breakfast room, is not good when we re going

good facilities, including the laundry. it is very convenient to fort meade business park

easy parking friendly staff

the breakfast was fine, as expected

employees were great , the maid service ,very good & the hotel was clean & breakfast was good

weren t informed of the amount of the pet fee until the time for no-cost cancellation had passed

the kids kicked on the walls all night until finally you guys gave me another

the food and bar longue were also great

kitchen service was horrible

during the second call, we were told they have no record of our request and they would notify the kitchen

no room service available

guest laundry machines $3 per each load and machine.

com but will write again: bartender was great, very friendly, but we ordered drinks at 9:45 since bar was closing

wifi

bar and restaurant hours were terrible

the bar tender was very customer oriented

conveniently located and offers a gym, laundry facilities, and vending machines for snacks and drinks

delayed check in only 1 room was ready i booked for 2 (45min) laundry

the room had roaches and the wifi sucks it doesnt work at all.

no service, the front desk doesn t answer the phone and they don t have a wifi code available unless you

very limited access parking in front and no elevator if coming in the back

no way to do laundry or close laundromat

with laundry trolley and wheel bins, breach of health and safety

but there was no breakfasts nor the other amenities mentioned in their website

the breakfast was awesome

breakfast was ever provided

non-guests were allowed to enter the premise, use the bathroom & the laundry

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

ice machine and laundry were out of order

the bed was comfortable had guess laundry room had good hot water and water pressure

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

oddly the laundry was free

the breakfast was excellent and i couldn't have asked for a better

need more breakfast option like grits or scrambled eggs

very clean, excellent breakfast

laundry room was out of order, breakfast was repetitive and not as good as expected

a over the road truck driver so laundry is important to me and yall only have 1 washer and 1 dryer plus someone

good breakfast. very clean and bed was very comfortable. easy to get to and free parking

smelled like weed, gym equipment broken and sheets where dirty

cleanest the politeness the promptness is assess the breakfast ambience and the location was good the hotel

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

rate was decent for the holidays. the onsite laundry services was convenient.

well lit parking and rooms. staff friendly and accomodating. near where we wanted to be.

internet wasn t working and people smoking everywhere

the non smoking room smelled smokey

room i was in was clearly next to the kitchen or laundry room

electric fireplace was a nice touch

a bit cool without the fireplace on.

staff was amazing especially the kitchen morning staff breakfast was delightful, the housekeeping staff was

decorated individual suites with lovely upgrades such as fireplaces

convenient and amenities, especially laundry!

dirty laundry room

friendly staff. great breakfast. room smelled so nice.

didnt like the amenities provided, no pool, tiny gym, bo continental breakfast as falsely advertised and the

breakfast and the check in staff, she was very nice

the laundry room was safe and the machines worked fine

breakfasts options were very limited

was kind of disappointing when you book a room expecting to get like a continental breakfast and they don't put

non smoking everyone around me was smoking in other rooms it reeked of stale cigarettes and the

the fact it has smoking rooms available and also has breakfast and the location

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

s like all the bad linen goes to the smoking rooms, there was (what i hope was) a big clump of lotion on one

no breakfast.

i like this place i come here often, i like that they offer smoking room.

one even locked herself in the laundry room and squatted for the night

pool and staff was very pleasant

no handicap parking in the area of our room

lived wifi, location and tv.

man who was working the desk when we checked in and the man who drove the shuttle to the airport were both some

- also, in their website it mentioned about them having laundry service available

not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

pool breakfast needs improvement laundry room needs supply machine door needs to be adjusted to open

also the laundry room is located on the 4 th floor and i am on the 2nd floor

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

smoking rooms laundry room staff

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

there was a laundry, and staff was quite nice.

parking was great and office staff was nice

free parking, smoking options and easy on and off the parkway.

damo midew smell in the room plus the laundry room was a dirty mess walls were dingy and poor

the staff was wonderful, comfortable bed, and loved having a guest laundry area.

poor service, rude staff, the non smoking room smelled like smoke, and very uncomfortable beds

wasn t clean worker refused to clean work because he was off the clock & was smoking inside of the room

wasn t satisfied with some health hazards i clearly said none smoking room and they still managed to put me

they have done a good job of having laundry, ice machines, workout area and office equipment available

all of my stuff when i aske the front desk person where is my things she said they put it in the laundry room

laundry facilities were easy to use and all the staff were excellent

dirty laundry and stink of smoking wet mess

wasn t really breakfast there were some granola bars and coffee and i believe muffins on the weekends

parking is always good their complimentary aminities,and staff are wonderful

wifi network was poor

free breakfast as

the pool wasn't heated like advertised. very cold.

breakfast menu needs to have more protein based varieties eg eggs,

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

really liked the kitchen met our need s for thanksgiving

a lot of the exercise equipment in the gym is out of order and the pool is closed

the parking lot was very dirty with many papers, plastic bottles and cans that looked like they had

the breakfast could be a bit more better for the price of the rooms...

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

i loved how safe i felt, i loved how clean my room was and that i had a kitchen in my room so i was able to

and a big plus is the sports bar across the parking

have been cleaner floor was sticky hotel location was iffy people asking for money in the parking lot the bar

parking

add more laundry mcs

were being completed so the laundry room was not available and my length of stay there was for almost a week,

breakfast nice location good value foe money you can add 1 more laundry

ice machine and laundry was working as designed

staff let me do laundry after hours

laundry room needs better and more machines

was broken, mgr bought another one that had burnt material on the bottom then i was told to go to laundry area

in was 3pm they did not have king smoking rooms available that i pre ordered i have to settle for double

nice room, located near the gym and the pool.

smoking room

the laundry, fitness center, and pool were great to have.

i asked for extra towels and was told i would have to wait until they finished doing the laundry

guest laundry facilities available

i came late (after 10:00am) and couldnt take breakfast. but kids had some pancake and toast

had two events in baltimore to attend and on both nights returning to the hotel could not fine a parking space