the pool was cloudy and needed treated

kitchen was big with a full size refrigerator

didn t get breakfast (personal choice)

didn t have breakfast for the time i stayed

because kids were allowed and obnoxious in it

great location near lots of places to eat. the breakfast was really nice too.

too many kids and their teams playing and running up and down the halls.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

and the next morning walking past the outside seating by the pool, it stunk again

customer was great l like that the hotel had breakfast fir the guests, pool and gym

there were plenty of trees for shaded parking

off no parking for anything but cars

was not clean next to it had sticky stuff the bedroom was ok i was going to upgrade to the spa room but i m

access code for wifi was not given until asked

the spa bath.

low price and good parking space

late check out

parking lot makes it look like a dump,bottles sbd trash everywhere you look value

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

were in a smoking room, i knew we were going to be but the smell was overpowering

appreciated the on site laundry

laundry service only one wash machine worked and one dryer the other ones were broke when we left

the laundry facilities were a much needed bonus

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

late check out of noon

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

pleasantly surprised there was a small kitchen

there was a stack of mattresses in the woods behind the parking lot

it was pet friendly and everything smelled like wet dog,floors where dirty ,had to clean myself,carpets

like that they had a laundry room available to the guests

loved the chance to be able to do my own laundry.

good breakfast, staff was courteous, guest laundry facilities useful.

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

i was pleased that they were pet friendly and that there was a laundry facility on site.

the friendliness of the staff. the space of the room. the breakfast and laundry room.

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

restaurants near to eat, gas, laundry all convenient for my situation

the website says breakfast and there's no breakfast

really creepy parking

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

pool was cold my kids was freezing in there then come find out that pool wasn’t even suppose to been open

breakfast 1st day- @ 8am ran out of sausage

breakfast was hot and fresh, worker made sure items were kept filled and area was kept clean

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room was out of order

laundry room has only one washer and dryer washer wouldn t work properly

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

very discouraging when traveling with younger kids

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

i had to leave to do laundry someone was allowed to sleep under the

laundry on site. and safety.

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

house keeping let trash and laundry sit outside of the downstairs rooms

they help me with my laundry

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

they only served a very limited breakfast

laundry machines access , hotel had no quarters, which they apologetic about

we loved the pool/jacuzzi and the breakfast! as well as the kitchen in the room!

the hotel was clean the staff was sweet the pool and jacuzzi was amazing breakfast was on

having the mini-kitchen area and refrigerator was a bonus

the breakfast staff was very on point and quick on his feet

extra laundry and trash bags were not there

it has a pool, a good size fitness room and conference room

i loved the cleanliness and the facilities. i loved that every room had a kitchen.

the free parking made getting around even more convenient

parking was difficult because of events happening

laundry requires quarters

kids hanging out in the parking lot harassing guests

parking

i like that s it has a kitchen area and comfortable

full kitchen

they were not able to provide towels in a consistent manner; partially because they gave the laundry staff

the hallway walls was dirty and it was dirty laundry on the floor in

the staff went out of their way to make sure my stay was pleasant, they even helped with the laundry

slipped on ice in parking lot

they dont have cartoon channels for kids

my kid's enjoyed the breakfast and the pool

was easy to travel to the metro breakfast was amazing the staff was extremely helpful and went above and beyond

the front desk person was extremely helpful when i couldn't get the wifi to work on my phone.

the pool

i liked the location, the cleanliness, covid protocols, & the breakfast.

clean, stuff, shuttle, guest laundry

front desk was super helpful. laundry was accessible and clean!

it seems like the staff smoke in the laundry room and outside

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

free parking, continental breakfast, wifi, friendly staff

staff was friendly . breakfast was hot and good.

i love that it is not a pet friendly

ample parking

nice staffing and clean . good parking

the cost of laundry was also very reasonable at $4 per load to dry

had no access to maintenance supplies or change for the laundry room

i arrived they didn't communicate anything to me (breakfast hrs, if the pool was working, how the wifi works),

the property was clean and had all amenities breakfast, gym and indoor pool

i know this is a pet peeve of mine

there is also guest laundry available

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

we only stayed 1 nite but used the laundry facilities every thing was

cheap laundry and a fitness room supplied with a good weight range dumbbells

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

guys were also staying on the property in room and consuming all the time in the guest laundry

laundry is available

convenient laundry and

the people had kids and they was very loud

i would have liked to use the gym but i just wanted to leave

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

laundry machines were expensive and didn t dry clothes all the way

both breakfast and location were very good!

the pool closes 8 pm

loved the hot buffet breakfast

the laundry facility dryer could be kept better.

friendly staff, laundry, pool

was not able to communicate with room service due to language barrier

small gym. very little equipment

only downside was we were looking forward to trying their bar and restaurant but it has very limited hours and

no laundry machine!

you'll don't have laundry at the facility.

there was no laundry facility

fire alarm went off twice each time waking us up had difficulty sleeping after that, kids loud running thru

i had kids with me

was awakened at 4a from high pitch noises=laundry being done

other than that great staff, great breakfast, very clean room

i could not control the ac in my room and the ac in the gym did not work very well.

staff, breakfast and cleanliness

wifi was terrible.

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

ive seen ladies doing laundry late evenings

and room service is sketchy

wifi

location, parking, clean

parking was good and had elevator because my room was on third floor.

easy street parking to room access for visitors to swing by easily.

i liked the parking lots

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

room was next to laundry room and staff breakroom, they started their day at 7:00

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

guest laundry good

enjoyed the indoor pool

pool was small and cold

the gym facility was nice, stocked and clean

they have starbucks in the lobby, a lovely gym and an indoor pool

the fact we couldn t utilize the bar and we had to go downstairs to pick up door dash

courteous staff, fabulous breakfast, free laundry facilities.

i particularly liked the laundry facility.

on-site free laundry also came in handy

having a free laundry room really helped out

free parking lot and free laundry room

is only 1 elevator and it was full of staff and large containers of laundry

funny smell on floors coming off elevator.also charge to much use the laundry room

the space was in a great location next to top golf.

location the peace and quiet the rooms were clean the free breakfast was great.

it was very clean and spaces and we like the pool

laundry including bath towels and clothes

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

my family and i like the breakfast.

the morning breakfast gentleman was leaving to go home after his shift was over and saw me pushing out the

loud patrons all night - kids running and screaming

no wifi.

includes breakfast but not parking

people was coming from outside to use the laundry room while i was in the pool

comfortable bed and wifi easy to access

since visiting it would be a great change from crowded and busy dc, especially if you had little kids who want

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff

small pool

restaurant lounge, no complimentary tea, coffee, hot chocolate in the lobby for late night, no laundry facility

room service wasn't that prompt

and nothing could be charged to the room, so when ordering room service, it requires staff to bring the food

room service excellent location was near national harbor shuttle service was available if

had some trouble with wifi access but i was in the last room on the hallway

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

onsite parking and laundry

have laundry powder/liquid available for purchase.

no wifi. could not use my fire stick nor other wifi devices

facilities clean and beds were comfy secure free parking

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

no working on site laundry and bad lighting for the sink area

breakfast and laundry

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

on meals/food, other than room service, was not available

wished breakfast was included.

loud up on the rooftop bar on saturday night

was close to the wedding, upscale decor, room service was great, restaurants was delicious, great rooftop views

we went for a stray kids concert

i couldn't use the laundry because i hesitated to download the app only for a single use

the indoor pool and fitness center were grea

the indoor pool was closed but that was not reflected online

pool is closed.

have no idea where the pool or fitness center we're, and there was no guide in the room or sign in the lobby or

good gym and the guest laundry is small, but functional

there is a guest laundry inside

the room was smal for a family of 2 adults e 2 kids (only 1 bed and 1 sofa)

gym, rooftop bar. we were compensated for a night on departure due to noise and lack of sleep.

everything except all the kids.

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

location, hotel quality, breakfast options

the gym is nice

daisy and her team in the kitchen are awesome

laundry and gym

the convenience of the laundry room

i was informed that the laundry room was locked

was supposed to have laundry and gym but they feel to mentioned that they were under construction

no laundry.

also there s a laundry room

there was a laundry room

laundry facilities were super awesome

laundry facilities available

place is good, and personnel is good too, possibilities for laundry and location

laundry facilities is helpful when going away for extended vacation

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

they need more laundry machines and the bed was a little to hard.

free laundry was a bonus

from a metro stop and within walking distance of whole foods, was excellent for a long stay with kids

rooftop bar has beatiful view and good cocktails

the rooftop bar was great and my 12 year old son was super impressed as well

the breakfast is also overpriced at $25 for adults and $12 for kids

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

gym/bar/vallet

are some small changes i would make, keep in mind this facility does not have a laundry room

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

unfortunately, there was no laundry service in the hotel.

supermarkets and laundry were a bit of a walk away. otherwise great location.

it took me a while to figure out the shuttle bus schedule. no access to laundry.

overall it smelled of weed and old laundry

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

last and least important, you have quarter laundry machines but no change machine

i love that this hotel is pet friendly as they had dog bones and water waiting for the

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

the laundry room is well-maintained

i was promiseda a laundry by the staff but it wasn't kept

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

it was very loud all night long with random people wandering around the hotel and the parking lot at all hours

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

the breakfast was very good

complimentary breakfast had a good selection

to reconnect too much to the wifi should not let it be like a sign in process more variety of breakfast

good breakfast selection and laundry available if you bring your own detergent

there's a free self-service laundry which was quite handy

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

free laundry and shuttle services. spent 3 nights great service and staff will go back again.

amenities and free laundry service was really nice to have

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

i was in room 212 and the wifi in my room kept coming in and out

the front, the space in front of elevator, kitchen, co-working space, a bar, and a balcony and so many

room was small and basic. twice my tv remote was switched. have to reconnect to wifi each day

dirty laundry pillows burned lenient

some issues with wifi.

poor wifi connection in the room there were small insects everywhere ;(

clean room, friendly employees and pet welcome.

wifi worked

rooftop bar very cold d/t the ac which caused me to finish my drink fast to leave

wifi speed and latency were quite satisfactory

french fries were hot fresh and tasty early check in was granted bellhop greeting outside the front doors and

also, really nice rooftop bar and

are spacious, bathroom has great products, the gym is well equipped and spacious

room service menu could not be ordered from the tv

the best part was the bar and restaurant on the roof

i enjoyed the lobby bar

the gym was very nice! the rooms and common areas were very clean

clean, nice bar, amazing gym!

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

handy laundry

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

location next to metro section. it had a laundry facility for guests to use.

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

loved the guest laundry

i also used their laundry for a quick wash and it was really quick and efficient

also has a free laundry for any travelling and needing to do some washing

we could do our 1 load of laundry complimentary

amenities fee for amenities we didn't use. didn't see advertised kids amenities.

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

room. bed. gym. lobby space.

great gym & easy access to union station.

gym is great

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

weak wifi signal

great beds and overall room comfort, good breakfast buffet, great gym/spa and very friendly, helpful and

courteous staff, very clean, convenient to all the dc attractions, great gym.

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

the laundry facilities was also malfunctioning and took longer than expected

friendly staff. i was happy they had a laundry room, which was helpful.

loved the kitchen and access to the laundry - great for families away from home.

laundry was nice

laundry was expensive

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

there was a coin-operated laundry

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

no laundry facilities, no pool, no parking

it had no laundry room, and it leaked in the shower all night.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

oh, and as we walked back from the metro we passed what looked to be a soup kitchen

great breakfast and well priced guest laundry

laundry, good for family of 3 or more and comfortable bed.

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

has laundry facilities, dryer lasted 1 hour

i would have realized laundry facility was free

bar tender and restaurant staff were horrible the night we arrived

like toilet paper and trash bags should be stocked especially if you are traveling with a pet

bike in the hotel gym required a minor tightening

everything especially the river view was exceptional. the kids really enjoyed themselves.

there was a family in the room next door and the kids were quite noticeable until they were put to bed

room service options or minibar

i didn't like ...you hotel doesn't have a swimming pool and room service.

the gym has a nice selection of workout equipment

everything closed early for a weekend day, and i wished there was a no contact room service option (maybe a

no room service, but since covid you could understand

did not like the laundry room

we could never use the pool

say that would make it different to me staying there i did not have any problems only thing the pool was not

breakfast in the morning was better than i thought it would be

there continental breakfast was delicious and so much to choose from they gave us wake up calls ordered us

had guest laundry services, clean and hotel provided the laundry soap

laundry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

no wifi the entire time

pet policy 3 weeks after i departed, upon my constant calling office to detetmine why i was billed

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

i liked that the room had a full kitchen with a refrigerator

the water pressure and that the wifi didn t hook up to my game system

a snicker candy bar was $3

would have liked a few more options at breakfast such as potatoes, waffles, bacon and oranges.

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

had a lovely more informal dinner at national pastime sports bar the following night; crab cake sandwich was

family oriented, lots of things to do with kids and just adults. spacious

i thought the room service menu could have had a larger selection.

the view the. staff bar pool ferris wheel outlets

hotel is friendly, clean, comfortable and the restaurant & bar have quality food for an affordable

the pool was open from 7am to 10 pm which made my kids so happy!

room service was 24 hours

they gave us the option of early check in, but when we got there only one room was ready

laundry facilities was not free like back home very outdated same as the room nasty breakfast

hotel had a laundry only accessible through qr codes

concerns, no extra pillows in room for sofa bed use, no dish soap/sponge provided for used kitchen dishes

the room and the breakfast.

full kitchen facilities, very clean room, close to highway, very convenient

the laundry facility was helpful

pool, fitness room and laundry great

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the hot tub water was yelling like urine, and the indoor pool had

example: my door key got mixed up with another stayer while we were at the pool, my husband had left to go to

basic but had a laundry onsite so very handy for a family on a multi city trip

no breakfast included or laundry facilities available. would have liked a microwave in room.

also grateful for the laundry available for guest use

there is even laundry room with machines that works with coins

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

mind you, i arrived there by noon because i had spa services at 1230pm

slipper, no shoehorn, no hotel treat, no laundry bags (not counting the plastic bag there) 4th, breakfast, as

the limited breakfast menu was very poor. we basically had to eat the same thing foe 3 days.

the room was nice and the pool area was lovely

the gym was very well equipped too

oh, and the rooftop bar whiskey tango was a nice touch with amazing view

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

gym was a little small

staff at the main lobby and the rooftop bar were fantastic all around

laundry facilities were appreciated

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

has an onsite mini-market & laundry service which was excellent too and with a full cvs pharmacy round the

facility: laundry,

there were laundry facilities on our level