was awakened at 4a from high pitch noises=laundry being done

pool was closed for repair

2- gym is a very small room with only 2 machines

nice staff, nice location, nice breakfast, nice wifi, comfortable.

other than that great staff, great breakfast, very clean room

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

laundry is available

location was good, bar area was nice and clean, friendly staff..

bar area was nice and clean

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

i arrived they didn't communicate anything to me (breakfast hrs, if the pool was working, how the wifi works),

room, pool, gym

i enjoyed the continental breakfast, the pool and the staff was extremely nice and helpful.

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

very good pool, laundry room, comfy beds, and clean rooms

room was next to laundry room and staff breakroom, they started their day at 7:00

it had a laundry facility and the breakfast was good

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

they help me with my laundry

to other holiday inn express hotels, there was no change for guest laundry at the reception

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

and the laundry was also good

it saves the aggravation of driving into, and then finding parking, d

extra laundry and trash bags were not there

very customer-focused staff and great breakfast choices

the free parking made getting around even more convenient

staff was competent and helpful

everything was clean and smelled nice, the breakfast was delicious also

no laundry machine!

there was no laundry facility

you'll don't have laundry at the facility.

than the wifi being slow (i used my own hotspot), everything else was spectacular

wifi didn't work

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

location and free parking

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

parking was sufficient

have grill and pool , people are nice free parking

pool was cold my kids was freezing in there then come find out that pool wasn t even suppose to been open

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

ive seen ladies doing laundry late evenings

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

nothing so far , but room service

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

easy street parking to room access for visitors to swing by easily.

talking to loud in the hallway during the night (1:30am) -people arguing and fighting in the parking lot in

too much noise from tenants and parking and towing agents all over

wifi doesn't work and stains on my blanket.

a lot of noise from the laundry room

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

like that they had a laundry room available to the guests

loved the chance to be able to do my own laundry.

roach infestation (even through the stairwell), rodent infested, every wash cycle floods the laundry room floor

appreciated the on site laundry

laundry service only one wash machine worked and one dryer the other ones were broke when we left

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

the laundry facilities were a much needed bonus

great breakfast

late check out

beds, free parking that gates so you don t have to worry about car getting broke into , bed was very

parking lot makes it look like a dump,bottles sbd trash everywhere you look value

horrible. facility in bad condition. stray cats all over. non smoking room smelled like smoke.

low price and good parking space

how dirty the room and lobby was...oh and the laundry area was filthy.

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

cheap breakfast need shuttle service to the metro

parking, lago village and staff

kitchen

laundry and fitness center out of service with no advance notification, and no alternative provided

several visits over the last 6 months. still renovating! no gym or laundry facilities

laundry system

i was informed that the laundry room was locked

no laundry.

the pool was my favourite part it was empty so yes this is my favorite by far

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

great location near lots of places to eat. the breakfast was really nice too.

and the next morning walking past the outside seating by the pool, it stunk again

the laundry room is well-maintained

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

i was promiseda a laundry by the staff but it wasn't kept

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

was a red stain on the mattress sheet, the wifi did not work and very bad spring on the bed

i felt safe & comfortable using the appliances in the well stocked kitchen which was also a nice size with a

breakfast was great, the atmosphere was amazing, and the room felt very cozy and comfortable.

the breakfast eggs were brown and burning by 8am

kitchen was big with a full size refrigerator

all the amenities were fully functional, and breakfast was excellent

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

laundry including bath towels and clothes

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

people was coming from outside to use the laundry room while i was in the pool

liked the breakfast specially the waffles and other options

and wifi did not work, homeless people everywhere roaming in the hotel and asked for towels 3 times and

wifi and breakfast were really good, even the room and located along the main way

rooms were a little small, pool was over chlorinated to the point my eyes burned and the kids couldn't go in

kids were loud in the hallway

my family and i like the breakfast.

kids running, playing games, singing and yelling, loud music, pounding on doors

and we were under the impression prior to our visit that you had a pool and a hot tub which we definitely needed

lady at the front desk yelling at kids from canada because they didn’t have a room for them and they wanted

laundry

had guest laundry services, clean and hotel provided the laundry soap

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

location perfect for us pet friendly

) i appreciate safe, free parking

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

front desk might be better. lack of facilities.. laundry etc...

next door and they still brought it to our room, my son loved the pool, i didn't know there was a spa but i will

our kids loved the pool and the option for room service really amazed them lol

laundry facilities was not free like back home very outdated same as the room nasty breakfast

hotel had a laundry only accessible through qr codes

kitchen was convenient. room was spacious. loved the shower.

kids were playing basketball only 3 feet away from my window at 7:45am in the morning non stop

there were good size parking lots and parking was free

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

i would like to mention gigi in the bar as she was so friendly and helpful and all round good fun

nice exercise room, hot tub and pool, frre parking

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

breakfast was subpar could ve been better but wasn t terrible, also online it stated the

the breakfast was very good so many different options to pick from

onsite parking and laundry

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

have laundry powder/liquid available for purchase.

reason why i wont stay there again is because i travel with my kids

requested non smoking room but the smell in the room the first two nights was too strong for the kids

no water fountain on my floor, laundry services could be simpler to use.

it also has a coin operated laundry for guests at an affordable price

the guest laundry (free detergent provided) was really helpful as we were staying for a while

laundry room needs to be large more than one washer and dryer.

- morning staff was very courteous as well - electric car charging - onsite laundry

a little noisy, room was next to the laundry room .

no laundry service

great location, friendly and helpful staff, clean rooms, and good breakfast.

love their breakfast

gym, not all staff were friendly

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

wasn t informed as to how the laundry is picked up and drop off is handled

free parking lot and free laundry room

courteous staff, fabulous breakfast, free laundry facilities.

on-site free laundry also came in handy

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

t far from where i was going, clean, pet friendly, and the room was very pretty and

do not offer room service

the tv didnt work and the wifi was spotty, we had problems from start to finish worse stay

gym was nice for a hotel

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

laundry service very expensive

two small dings, no wifi was available and there was no conditioner in the shower container

wifi was pathetic. i stayed in room 615 than changed to 619. both rooms internet was poor

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

location to md game, rooms are nice, free parking

some of the staff working the bar at night could be more welcoming

location, free parking

trader joe's and a dry cleaning and laundry business were used during our stay

supermarkets and laundry were a bit of a walk away. otherwise great location.

unfortunately, there was no laundry service in the hotel.

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

are some small changes i would make, keep in mind this facility does not have a laundry room

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

to reconnect too much to the wifi should not let it be like a sign in process more variety of breakfast

good hot breakfast

breakfast area was nice and clean.

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

there's a free self-service laundry which was quite handy

good breakfast selection and laundry available if you bring your own detergent

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

there was free laundry also, which was nice

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

the rooftop bar and servers abs bartenders are great

the wifi was so bad i couldn t send even one email

spaces which is truly needed for travelers when other places for working are limited, a rooftop bar to chill

dirty laundry pillows burned lenient

noise from nearby building site weak wifi insects

the wifi isnt working.

poor wifi, lingering odors

wifi worked

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

parking is an extra $10 a day but we were shocked about was the $100 pet fee

i love that they are a 21+ age hotel, i didn't have to worry about kids hearing adult things or interrupting

do understand this facility is pet friendly, but was very disappointed to see some people bring their pet down

no laundry facilities

my kids and i were disappointed we couldn t have fun in the

the indoor pool was fine, but pretty cold.

if a bar or a pool was there

i like the price and pool for the kids.

the gym is really nice

no refrigerator, just a bar type cooler.

the mini bar was perfect

also, the mini bar had half of a tequila shooter leftover from another guest

arrived to the property on thursday and the rooftop bar and lounge was closed for a private event until late

the couch. the laundry. the pool.

coin laundry room is so small with only 2 laundry machines

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

location next to metro section. it had a laundry facility for guests to use.

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

clean, nice bar, amazing gym!

absolutely amazing gym though

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

close to everything, love the facility with the gym.

tried ordering coffee via room service but their machine was broken

there was a coin-operated laundry

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

laundry was expensive

only one guest laundry

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

only one laundry set available for guest use in a rather remote location

don't know who's managing the phone lines and customer service but there is a little kids called my room at

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

laundry facilities and free bikes were the highlight of our stay

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

laundry facilities available

also there s a laundry room

there was a free laundry with free laundry detergent - very useful

i also used their laundry for a quick wash and it was really quick and efficient

loved the guest laundry

free laundry

no laundry nearby or self service laundry in the facility.

great gym & easy access to union station.

basic hotel with just a gym

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

30pm, so first night lot great, especially since i was with my 4 and 5 years old kids

room. bed. gym. lobby space.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

no laundry facilities, no pool, no parking

it had no laundry room, and it leaked in the shower all night.

) so for who likes continental breakfast to pay $25 is excesive specially if you go with kids

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

room service has a 24 hour crave menu, delivered with a smile

great beds and overall room comfort, good breakfast buffet, great gym/spa and very friendly, helpful and

they had a golf cart shuttle but in 16 degree weather and everyone s luggage it takes a long time to even

i couldn't use the laundry because i hesitated to download the app only for a single use

we were able to get a late check out of 5pm - that was very helpful

pool is closed.

stay at a hotel, i m told on the key card holder of maybe a pamphlet in the hotel room what the wifi password

maybe a bigger bar area.

would be nice if lobby bar opened earlier than 5:00pm or rooftop for a afternoon cocktail

the breakfast is also overpriced at $25 for adults and $12 for kids

t tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

perfect location, great bar with the view at the top

breakfast at the hotel need a lot of help

didn't get to try the breakfast, but had an evening meal at the bar that was yummy

i loved having the restaurant there for breakfast in the morning with our complementary breakfast

breakfast was underwhelming, just ok

the food at the bar was excellent

judiciary square metro and quick bites, open access to fantastic gathering spaces on first floor, breakfast,

the rooftop bar service was great as well

fantastic gym - one of the best from hotel ever

the pool is small but great to have. the fitness center was nice and clean.

rooftop snack bar was good also

nice apartment, had most things expected. good with laundry on each floor.

laundry is available, but for a fee

also, it would've been nice to have more laundry machines and dryers

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

laundry charges

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

restaurants near to eat, gas, laundry all convenient for my situation

the friendliness of the staff. the space of the room. the breakfast and laundry room.

it shook so bad while going up you would think your about to die, some of the equipment in the gym didn t work

advertisement said breakfast staff could have had us in lines and they help service us

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

laundry room very reasonable and right across from exercise room

pet friendly hotel!

we had the family room with full kitchen and dining space which was great as we have been travelling a while

perfect location for nationals baseball games. very close. kitchen was very well equipped.

free laundry was a bonus

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

laundry facilities is helpful when going away for extended vacation

they need more laundry machines and the bed was a little to hard.

also to move around the hotel, like to activate the elevator or to get to other rooms for ex gym (felt safe) ,

good gym and the guest laundry is small, but functional

there is a guest laundry inside

poor wifi strength very poor cell/data reception in room and only slightly better in lobby

connecting to wifi was an issue.

wifi was sometimes weak. they said they are working on it.

having to pay for guest laundry.

was so clean, smelled liked fresh laundry when we came in

that there was a laundry facility, and free breakfast with coffee.

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

loved how the location had laundry and was walkable to everything of interest

good facilities such as a laundry and a gym

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

the self-service laundry room is a plus

clean, stuff, shuttle, guest laundry

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

the price and the free laundry detergent and fabric sheet.

it seems like the staff smoke in the laundry room and outside

have no complaints about the property itself other than no onsite laundry access

the bar was closed

the breakfast isn't the best .

the breakfast was overly priced,

i liked the entry way, first thing i saw was the bar in the distance. and i like that.

that there where kids playing football in the parking lot

great breakfast, great location, the pool was great too !

bag breakfast, the wifi is not that strong and the rooms have doors to connect to the other

no hot food for breakfast

not a big deal if there was some parking spots where open in the front but, it was not

free shuttle to branch metro and to locations within 5 minutes of hotel

being a trip with kids this was a big negative

it was very clean and had some many benefits, including breakfast and the pool.

pet friendly

free breakfast, pool, fridge

the laundry room was easy to use

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

half bottle of body wash and no laundry bag in the room

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

staff and location was great. staff was kind and accommodating. on site laundry

laundry room

- i had to wait in the laundry room for 20 mins to get the detergent

two of the washing machines in laundry area out of order making it hard to get washing done.

location, room, laundry facilities

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

the laundry facilities was also malfunctioning and took longer than expected

kitchen in room was great. laundry was useful.

laundry was nice

loved the kitchen and access to the laundry - great for families away from home.

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

on site laundry helpful for long stays

big rooms, excellent breakfast, well-equipped gym and laundry room too

staff were excellent, handy having laundry, location was close to everything, very clean.

room service and laundry on site very

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

room service, room a bit dated.

security couldn’t do anything and our kids were awake until

we got room service and the food was great but no plates or silverware which was not ideal

bar on property, tap room restaurant connected to property, starbucks on site, parking at location,

we made full use of the onsite gym and restaurant

the location, guest laundry, restaurant and concierge

gym was one of the top gyms we've ever been to in a hotel/resort environment

beautiful property. amazing gym! great staff.

early check in was no problem

wifi was not free! rooms are a bit pricey.

bought a spa bath room i didn't receive i informed the hotel they told me i had to upcharge 200 absolutely

the bar is super pricey, even the happy hour prices were high

needs more bar seating

there is a great courtyard bar and restaurant

bar was closed due to covid, hotel sure to be 10 when it re

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

guest laundry with 2 washers and 2 dryers that take credit card payment

laundry, good for family of 3 or more and comfortable bed.

i would have realized laundry facility was free

has laundry facilities, dryer lasted 1 hour

we were able to made early check in for free

gym is very small (no weights) and hardly ventilated

there is a gym on the second floor

they allowed early check in with room upgradation

this place was perfect for my husband and i, no kids

gym is heavy in use in the mornings and staff sometimes seemed overwhelmed with the amount of

lacks a spa and a larger fitness center

bar in the hotel is very good as well

amenities were great, restaurant and bar was exceptional

went to the reception and the lady agreed - still the kids menu al-a-cart quantity is so small

least two bottles of cold water should be provided daily with the mini bar restock at no cost to the guest,

new, impressive gym facilities

so we could hear every sound from the adjoining room - the tv, shower and conversation, and the pet dog

coffee cups were like kids toys one night was very disturbing

the kids got a kick out of the free giant gum ball machine downstairs

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

basic but had a laundry onsite so very handy for a family on a multi city trip

it has gym like those up market hotels and have guest laundry like those family friendly hotels

when i didn t get my detergent after machine took my money, the front desk sent it up to the laundry room

no breakfast included or laundry facilities available. would have liked a microwave in room.

laundry facilities available 24 hrs

and even having washer and dryers to do laundry, wow

big room, excellent location, very convenient laundry

due to high atrium stretching up to where rooms are- restaurant/bar and shop selling snacks, laundry detergent

for money with free full breakfast, guest laundry & complimentary happy hour snacks & drinks 2

room was under the laundry room and i requested a change and this was never addressed

no free wifi

it is a bit deceptive to say it has a fireplace when it is bricked over and simply still has a mantle where

free wifi was good and complimentary bottles of water

bar service was polite