was awakened at 4a from high pitch noises=laundry being done

pool was closed for repair

2- gym is a very small room with only 2 machines

nice staff, nice location, nice breakfast, nice wifi, comfortable.

other than that great staff, great breakfast, very clean room

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

guest laundry good

my hallway always had trash and dirty laundry in it, the hallway in general had an odor whereas my friends hall

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

laundry is available

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

wasn't much to do in the area of the hotel. gym was terrible.

location was good, bar area was nice and clean, friendly staff..

there was no laundry facility

no laundry machine!

you'll don't have laundry at the facility.

wifi connection the 3 days i stayed

nice hot breakfast. good wifi

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

amenities need some work (hallway leak on the first floor, water dispenser out of service in the gym, trouble

very clean and spacious. good parking and friendly team.

nice size , clean , location and pet friendly

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

ive seen ladies doing laundry late evenings

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

parking didnt make me feel too safe leaving my car there overnite

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

laundry including bath towels and clothes

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

people was coming from outside to use the laundry room while i was in the pool

kids loved the indoor pool which worked out great since it rained

i did not get a chance to go to the gym, as it was overnight, but i will check it out next time i stay there

breakfast options i liked the fruit option but some melon pieces which i served weren t fresh

stay liked wonderful desk staff liked cookies for kids loved water loved cleanliness breakfast great and staff

they help me with my laundry

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

and the laundry was also good

to other holiday inn express hotels, there was no change for guest laundry at the reception

it saves the aggravation of driving into, and then finding parking, d

staff and parking

the wifi was fine

location, parking, clean

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

wifi

i can say is this is the best hotel that my kids & i enjoy coming to

kids running, playing games, singing and yelling, loud music, pounding on doors

kids were loud in the hallway

no indoor pool

my family and i like the breakfast.

extra laundry and trash bags were not there

wifi was great

friendliness is the staff, breakfast, manager s reception

very customer-focused staff and great breakfast choices

also didn't have all the kitchen ware pots dishwasher was

laundry room has only one washer and dryer washer wouldn t work properly

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room was out of order

parking lot and elevators smell like weed

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

night time staff member also the swimming pool was extremely cool.

pool area was neat and clean, water was crystal clear and very

have grill and pool , people are nice free parking

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

no working on site laundry and bad lighting for the sink area

wifi was great strength

customer service, fresh hot breakfast, friendliness of staff.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

have laundry powder/liquid available for purchase.

onsite parking and laundry

clean room, nice talking personnal, parking lot an location

onsite parking and laundry

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

the amenities; restaurant, gym, pool

one of my kids threw up about 30 minutes after coming back from the pool

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

i was pleased that they were pet friendly and that there was a laundry facility on site.

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

loved the chance to be able to do my own laundry.

when followed it leads to laundry room

lack of laundry and workout facilities that we were not told till check in.

i was informed that the laundry room was locked

was supposed to have laundry and gym but they feel to mentioned that they were under construction

laundry system

the convenience of the laundry room

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

it said that it was non smoking but there was a smell of smoke, an ash

horrible. facility in bad condition. stray cats all over. non smoking room smelled like smoke.

close to highway. free parking.

parking lot makes it look like a dump,bottles sbd trash everywhere you look value

the laundry facilities were a much needed bonus

appreciated the on site laundry

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

laundry service only one wash machine worked and one dryer the other ones were broke when we left

beds were comfortable and free continental breakfast was good

how dirty the room and lobby was...oh and the laundry area was filthy.

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

bath room elevator kitchen utility

pleasantly surprised there was a small kitchen

free parking

no water fountain on my floor, laundry services could be simpler to use.

laundry room needs to be large more than one washer and dryer.

it also has a coin operated laundry for guests at an affordable price

- morning staff was very courteous as well - electric car charging - onsite laundry

the guest laundry (free detergent provided) was really helpful as we were staying for a while

no laundry service

a little noisy, room was next to the laundry room .

breakfast well-stocked and staff was accommodating

clean rooms good breakfast choices and location

great location, friendly and helpful staff, clean rooms, and good breakfast.

the laundry room is well-maintained

i was promiseda a laundry by the staff but it wasn't kept

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

was a red stain on the mattress sheet, the wifi did not work and very bad spring on the bed

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

property had free parking and room service breakfast was good.

we returned from the football game we knew the restraunt and bar was going to be busy all we wanted to do was

everyone was complaining and there were lots of kids that were hungry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

laundry

had guest laundry services, clean and hotel provided the laundry soap

that the swimming pool closed at 8pm

it had a pool and the area was quiet .

laundry facilities was not free like back home very outdated same as the room nasty breakfast

hotel had a laundry only accessible through qr codes

the free wifi worked well

pool out of order, not enough towels for 3 people in the room

great room, great breakfast, great service

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

i would like to mention gigi in the bar as she was so friendly and helpful and all round good fun

not it s fault, but closed indoor pool due to covid

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry service very expensive

wifi quite poor (in the room)

i wish the pool was open.

was no place in the hotel to do laundry

supermarkets and laundry were a bit of a walk away. otherwise great location.

shuttle to the train station only, no laundry, 10 minutes walk from the metro

unfortunately, there was no laundry service in the hotel.

no pool or laundry

the staff and access to next doors laundry, pool and hot tub.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

sucked caused we expected the pools to be closed but atleast the sitting area available also wifi is hit or miss

continental breakfast was great and runs up to 10am

valet parking, shuttle services, delicious continental breakfast, spacious room, engaging and friendly staff

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

free laundry and shuttle services. spent 3 nights great service and staff will go back again.

there's a free self-service laundry which was quite handy

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

there was free laundry also, which was nice

be nice just to be able to check in what s going on the only real issue was lack of laundry

it was dusty, no laundry facilities

the wifi was so bad i couldn t send even one email

decor, ambiance, staff, kitchen

the wifi isn't ideal

dirty laundry pillows burned lenient

clean room, friendly employees and pet welcome.

poor wifi, lingering odors

wifi worked

no wifi password

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

t far from where i was going, clean, pet friendly, and the room was very pretty and

we were able to get adjoining rooms which made it easier travelling with kids

school kids were too loud everywhere

breakfast offered a great variety of food and drinks, and the staff were friendly and

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

the couch. the laundry. the pool.

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

handy laundry

location next to metro section. it had a laundry facility for guests to use.

although there is an option for room service and a restaurant on property the options were very few for breakfast

arrived to the property on thursday and the rooftop bar and lounge was closed for a private event until late

rooftop bar very cold d/t the ac which caused me to finish my drink fast to leave

also the gym was very nice but also they ran out of towels and cleaning wipes and it was 8:00 am when i was

the mini bar was perfect

the pool was my favourite part it was empty so yes this is my favorite by far

customer was great l like that the hotel had breakfast fir the guests, pool and gym

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

metro, good eating places nearby, pool, gym and laundry

there was a coin-operated laundry

absolutely amazing gym though

clean, nice bar, amazing gym!

room service menu could not be ordered from the tv

i enjoyed the lobby bar

the gym was very nice! the rooms and common areas were very clean

the pool is heated and fitness 24 hr

pool

kitchen was big with a full size refrigerator

chocolate milk option were low fat only so my kids didn t like it

didn t get breakfast (personal choice)

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

breakfast was very nice and the location good as well

was clean and comfortable with a nice kitchenette with a nice dishwasher

the bath, kitchenette and storage closet was clean and very clever in design

no laundry facilities

everything was great room was very clean and close to dc. breakfast was excellent

my kids and i were disappointed we couldn t have fun in the

were very impressed with the breakfast which had a variation everyday

the staff the convience of everything and the kids like the indoor pool

we could do our 1 load of laundry complimentary

there was a free laundry with free laundry detergent - very useful

also has a free laundry for any travelling and needing to do some washing

i also used their laundry for a quick wash and it was really quick and efficient

free laundry

i liked that the room was spacious enough for my family and had space for my kids.

basic hotel with just a gym

we appreciated the access to wifi

no place there for me to warm up any food that i may have already had from the outside for the kids

there is a small gym, but no pool

place is good, and personnel is good too, possibilities for laundry and location

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

there was a laundry room

we really appreciated the breakfast, having a guest laundry and the spacious suite with kitchen facilities and

laundry facilities were super awesome

no laundry facilities, no pool, no parking

it had no laundry room, and it leaked in the shower all night.

please prepare the amenity more like tooth brush and laundry bag, and slippers.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

location the bar nice view

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

near the mall area and room service was good

wifi not stable unless you pay for an extra

everything i needed. great location, comfortable room, good gym, and a friendly staff.

the beds are so comfortable and coffee was always hot and ready the free laundry

free parking lot and free laundry room

wasn t informed as to how the laundry is picked up and drop off is handled

courteous staff, fabulous breakfast, free laundry facilities.

on-site free laundry also came in handy

laundry is available, but for a fee

laundry is 2,00 per load (same price for drying)

laundry charges

there was a gym and a laundry room as well

nice apartment, had most things expected. good with laundry on each floor.

good location, cozy spacious room, polite and friendly staff, delicious breakfast

rooms were clean, nice bathroom / shower and wifi access .. room service was prompt.

staff was great , only down side was the pool , the pool was tiny and overcrowded therefore couldn t use it

the pool is small but great to have. the fitness center was nice and clean.

fantastic gym - one of the best from hotel ever

only one laundry set available for guest use in a rather remote location

only one guest laundry

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

the salt water pool, thebed was very comfortable.

check in took forever. they said the laundry was backed up.

client laundry was great

i love the convenience of the coin-operated laundry, as i love bringing home clean clothes

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

weight room and laundry

have no complaints about the property itself other than no onsite laundry access

2 king beds were helpful, son liked gym

btw - there is no restroom in the basement gym which is a little inconvenient

i did not purchase the breakfast nor use the gym so will not comment on those amenities

my booking included free breakfast which was a lovely continental buffet with option to order a delicious

the guest laundry

having to pay for guest laundry.

great breakfast selection every morning. clean room and able to use laundry facilities

was so clean, smelled liked fresh laundry when we came in

that there was a laundry facility, and free breakfast with coffee.

returning from tuesday's national's game, we went to the lobby bar, hoping to get a drink

the breakfast is also overpriced at $25 for adults and $12 for kids

the gym was exceptionally nice

t tell us about the lunch or brunch they have or the lil club beside the hotel oh or about the gym

the rooftop bar was great and my 12 year old son was super impressed as well

i couldn't use the laundry because i hesitated to download the app only for a single use

pool was cold

locked bathroom no coffee in lobby pictures online say bar and bistro neither

staff gruff, the small bar area not friendly or inviting.

it was nice but they did not have the pool open ? wonder why

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

guest laundry spacious room

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

half bottle of body wash and no laundry bag in the room

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

the room service was amazing

room service staff was exceptional!

breakfast was great. servers and staff were fantastic!

casting on the did not work, room service had to be asked for twice, robes/ slippers did not come with room as

sodas ordered at bar were very expensive

two of the washing machines in laundry area out of order making it hard to get washing done.

- i had to wait in the laundry room for 20 mins to get the detergent

location, room, laundry facilities

laundry room

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

they also have a laundry room

an added bonus to this property is being able to do your laundry if needed, but the machines are not in your

staff were excellent, handy having laundry, location was close to everything, very clean.

big rooms, excellent breakfast, well-equipped gym and laundry room too

room service and laundry on site very

they need more laundry machines and the bed was a little to hard.

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

laundry facilities is helpful when going away for extended vacation

free laundry was a bonus

the pool and the fitness center was my favorite.

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

nice firm bed and very quiet hvac system. great breakfast !!

was great, kitchen was a plus

we loved the big gym as well

the location, guest laundry, restaurant and concierge

free wifi

room service was okay

was a starbucks coffee shop indoors, several bars and restaurants indoors, as well as a very fun bar that has

room service took a very long time and did not include silverware

there was no room service either

gym was amazing very spacious gym

large room and large bar area

best part, my kids loved it

with kids (10 and 13) we could go to the mall and back walking 2 or 3 times in one day

good gym and the guest laundry is small, but functional

there is a guest laundry inside

gym, rooftop bar. we were compensated for a night on departure due to noise and lack of sleep.

gym well equipped

gym had minimal equipment.

the restaurant is not really affiliated with the hotel so you can forget getting descent room service or none

there is a great courtyard bar and restaurant

no real room

gym could have been better

28th anniversary and when (because of a city inspection gas check) they were unable to provide us room service

it was very clean and the brick on the outside and the lobby bar dining area were great.

gym is very small (no weights) and hardly ventilated

i would have ordered room service for breakfast but didn't because there was no

wifi was not strong, and i had trouble streaming videos and accessing some work systems while i was

bar is close by for anyone that fancies a drink

fitness centre was a building site; you have to pay for wifi in an over priced environment; staff have no humility

the restaurant and bars (including the roof-top bar in summer) offered qualitative, tasty and varied cuisine

very well appointed gym

the noise from the lively bar echoed and carried up through the open atrium

disappointed that the rooftop bar is not open

big room, excellent location, very convenient laundry

there's also laundry room downstairs near the fitness room

and even having washer and dryers to do laundry, wow

due to high atrium stretching up to where rooms are- restaurant/bar and shop selling snacks, laundry detergent

laundry facilities available 24 hrs

room was under the laundry room and i requested a change and this was never addressed

the staff were friendly and welcoming, especially the bar tender who gave us some brilliant recommendations we

i also liked having the bar on site, the service and room service as on option which i used

also the room is pretty small so i wouldn't recommend it for people with kids

great wifi. nice room.

the gym is state of the art and very clean

room was spacious with a great view, room service was prompt and food good

walking distance, even with kids, to major attractions

historic pet-friendly hotel in the heart of town, which was great for visiting all of the wonderful museums

it would have been great to have spa services available. i found the menu slightly limited.

friendly staff. i was happy they had a laundry room, which was helpful.

some of the on-site laundry machines didn't work quite right

kitchen in room was great. laundry was useful.

the laundry facilities was also malfunctioning and took longer than expected

laundry was nice

long walk in and out of the room for a hotel of this cost, there should be a faster, more express laundry service

the staff was absolutely excellent along with the bar and restaurant at the hotel

free gym adjoining the hotel was amazing too with a

unsecured wifi was free though

room service phone attendant was very unprofessional.

very nice gym and laundry room

breakfast was perfect to start the day off & the onsite laundry came in handy

staff; spotless premises; room (esp the bed) quite comfy and cozy; decent fitness and laundry area; waffle irons

there are washers and dryers in the hotel for self-laundry

anything i don't loving what you waiting in onelin do you believe mo bed sheet they told me no laundry

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

i would have realized laundry facility was free

great breakfast and well priced guest laundry

has laundry facilities, dryer lasted 1 hour

laundry, good for family of 3 or more and comfortable bed.

helpful staff, spacious and comfortable room, good wifi for video calls

the food and drink options were excellent as well - you must check out allegory, the cocktail bar in the hotel

i was able to work easily in the cafe area, with great wifi and a quiet space

except for the wifi which is of good quality, but these days that's a given

we were not provided any information about the spa or sport facilities, there was not even a brochure in the

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

there is even laundry room with machines that works with coins

laundry room is really far

when i didn t get my detergent after machine took my money, the front desk sent it up to the laundry room

also grateful for the laundry available for guest use

are no washing machines for guests to use and their laundry service was expensive

the hotel did not offer complimentary wi fi and did not offer on site laundry.

i didn't like that the pool wasn't open.

was a perfect home base with kids

the weather, lol! the pool could have been a little warmer.