coin vending machine using card to withdrawal to use the laundry facilities would be beneficial for tourists as

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

very good pool, laundry room, comfy beds, and clean rooms

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

was awakened at 4a from high pitch noises=laundry being done

the complimentary breakfast is pretty good too

the swimming pool was closed at 14 august

pool wasn t open

that it had a pool

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

poor room service , bathroom not perfectly clean upon arrival

the gym is very well equipped

laundry including bath towels and clothes

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

people was coming from outside to use the laundry room while i was in the pool

kids loved the indoor pool which worked out great since it rained

not use facilities of pool and spa since 20 -30 young kids unsupervised just running rampant in area where

comfortable bed and wifi easy to access

rooms were a little small, pool was over chlorinated to the point my eyes burned and the kids couldn't go in

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

varied and well-prepared breakfast and dining menu

the in-house restaurant had a buffet breakfast that was phenomenal

great staff nice gym

the gym is almost an empty room

clean building and room. good breakfast and friendly sraff

loud patrons all night - kids running and screaming

stated free breakfast but the breakfast only had egg omelette little muffins and bagels coffee juice cereal no

includes breakfast but not parking

no water fountain on my floor, laundry services could be simpler to use.

- morning staff was very courteous as well - electric car charging - onsite laundry

laundry room needs to be large more than one washer and dryer.

it also has a coin operated laundry for guests at an affordable price

the guest laundry (free detergent provided) was really helpful as we were staying for a while

no laundry service

a little noisy, room was next to the laundry room .

breakfast well-stocked and staff was accommodating

too few parking spaces

nice rooms and close to university. the complimentary breakfast was nice.

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

awesome breakfast buffet

the included breakfast was amazing

onsite parking and laundry

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

reason why i wont stay there again is because i travel with my kids

facilities clean and beds were comfy secure free parking

you'll don't have laundry at the facility.

there was no laundry facility

no laundry machine!

chose this hotel because it was right off 95, it had free parking, free wifi, a free breakfast, and a free

location, parking,

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry service very expensive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

wifi was pathetic. i stayed in room 615 than changed to 619. both rooms internet was poor

property is listed as no pets allowed, however, it was clear there had been a dog in our room before us

convenient laundry and

guys were also staying on the property in room and consuming all the time in the guest laundry

laundry is available

easy check in & check out and the gym

bar area was nice and clean

laundry and gym

was supposed to have laundry and gym but they feel to mentioned that they were under construction

lack of laundry and workout facilities that we were not told till check in.

several visits over the last 6 months. still renovating! no gym or laundry facilities

laundry and fitness center out of service with no advance notification, and no alternative provided

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

ive seen ladies doing laundry late evenings

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

plenty of free parking

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

laundry

had guest laundry services, clean and hotel provided the laundry soap

free parking, pool, breakfast and the staff were very attentive, professional and eager to

i appreciate access to a hot tub, pool and exercise facilities and ice machine

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

the breakfast was very good

they should enclose the walkway so you don t have to walk in the cold to get to breakfast

that the suite was very spacious and the kitchen is a great addition

pool, fitness room and laundry great

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the laundry facility was helpful

gym need improvement

i would like to mention gigi in the bar as she was so friendly and helpful and all round good fun

too much noise from tenants and parking and towing agents all over

sketchy people looking in cars in parking lot! rooms just nasty!!

location, parking, clean

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

the wifi was fine

the laundry room is well-maintained

i was promiseda a laundry by the staff but it wasn't kept

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

was a red stain on the mattress sheet, the wifi did not work and very bad spring on the bed

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

the staff and access to next doors laundry, pool and hot tub.

reliable wifi in room

i liked the people that worked there the most, breakfast was great, pool was fun to my kid.

valet parking, shuttle services, delicious continental breakfast, spacious room, engaging and friendly staff

there's a free self-service laundry which was quite handy

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

amenities and free laundry service was really nice to have

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

rooms are spacious have a complete kitchen, indoor pool,laundry room free

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

room was small and basic. twice my tv remote was switched. have to reconnect to wifi each day

the rooftop bar distracted me and kept me up at night

more spun forks in kitchen

supermarkets and laundry were a bit of a walk away. otherwise great location.

a guest laundry would be helpful, shuttle unreliable during weekend

trader joe's and a dry cleaning and laundry business were used during our stay

unfortunately, there was no laundry service in the hotel.

are some small changes i would make, keep in mind this facility does not have a laundry room

dirty laundry pillows burned lenient

noise from nearby building site weak wifi insects

poor wifi, lingering odors

wifi not working at an times

wifi worked

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

harassed about my pets and had to tote with us while trying to move daughter into college

the kitchen and bathroom lovely

location & kitchen in the room

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

clean rooms, gym

the room the facilities the gym everything was very good and priced well.

the lobby bar was fantastic!! excellent food and service!

we were able to get adjoining rooms which made it easier travelling with kids

no laundry facilities

the parking

the pool should be heated for more comfortable but i still loved the property

breakfast is amazing. loved the pool.

location spa tub option refrigerators microwave breakfast

the cost of laundry was also very reasonable at $4 per load to dry

had no access to maintenance supplies or change for the laundry room

also the breakfast was amazing

i know this is a pet peeve of mine

location clean good breakfast good parking very clean bathroom and towels great gym

location next to metro section. it had a laundry facility for guests to use.

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

the room was a little small. the laundry was unavailable due to the covid-19 restrictions.

did not offer complimentary wifi

although there is an option for room service and a restaurant on property the options were very few for breakfast

the gym is really nice

they do have a mini bar in the rooms, but it's full of things they want you to purchase

had called room service to ask for the facial steam packets but they don t provide any of those products

metro, good eating places nearby, pool, gym and laundry

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

of room after we got a room change to 900 from 618 pool area after spa was fixed laundry facilities available

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

to other holiday inn express hotels, there was no change for guest laundry at the reception

they help me with my laundry

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

the gym was closed due to covid and the breakfast was only cereal muffin and granola bar.

room service menu could not be ordered from the tv

sparkling wine available for purchase (had to find staff) even though the staff went to lobby bar to get it

i enjoyed the lobby bar

hotel is very well located with an amazing and huge gym

the gym was very nice! the rooms and common areas were very clean

extra laundry and trash bags were not there

website didn't mention the $75 pet fee or that the bar is actually across the street

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

clean room, lovely big shower, comfortable bed, nice kitchenette with dishes and everything

free parking

the laundry app was impossible to figure out

only one laundry set available for guest use in a rather remote location

only one guest laundry

when we checked in there were bags of garbage and piles of laundry lining the hallway

no free breakfast, bar closes early, live entertainment only on fridays

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

fee on room in case we destroyed the room apparently and woke up to a girl getting beaten in the parking lot

laundry left in the room from someone else's stay my table was about to fall over they had it up

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

there's no reason for them to still have the pool closed

too many kids at buffet

friendly staff. good breakfast. small shallow but very clean pool.

convenience to public transport, cheap laundry facilities, friendly staff

the laundry took my money because it wasn

they had laundry facilities and free tea and coffee in the mornings

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

our room stunk of smoke which effected the smell of all our laundry

free laundry

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

no laundry nearby or self service laundry in the facility.

we could do our 1 load of laundry complimentary

i loved the cleanliness, the breakfast, the pool, the gym and laundry area, and the location

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

the laundry mat, the gym and location.

there is also a laundry area to wash clothes if need be

there is a pool, a gym, and a complimentary laundry

i liked that the room was spacious enough for my family and had space for my kids.

basic hotel with just a gym

we appreciated the access to wifi

no place there for me to warm up any food that i may have already had from the outside for the kids

there is a small gym, but no pool

no laundry facilities, no pool, no parking

please prepare the amenity more like tooth brush and laundry bag, and slippers.

it had no laundry room, and it leaked in the shower all night.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

travel with my small dog and even though this hotel is pet friendly and they did everything to accommodate me

laundry is available, but for a fee

several needs, and he helped us relentlessly answering questions about the gym, operating the laundry machines

laundry charges

nice apartment, had most things expected. good with laundry on each floor.

also, it would've been nice to have more laundry machines and dryers

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

everything i needed. great location, comfortable room, good gym, and a friendly staff.

bar staff provided excellent drinks

place was clean, location was awesome and the staff were above the bar in professionalism and customer service

laundry wasn t working most of the time and they wanted to charge us the breakfast even when the

staff and location was great. staff was kind and accommodating. on site laundry

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

half bottle of body wash and no laundry bag in the room

there is 1 washer and 1 dryer for 9 stories of guests which resulted in someone taking our laundry out of the

they had a bodega, a restaurant & also a rooftop bar that was amazing

place - very clean and modern, swimming pool amazing

a special mention must go to the breakfast, which was very good

they charged me 100 usd for another room room service and they are not refunding the money

very modern and comfortable. the gym was well equipped with new and working equipment

have no complaints about the property itself other than no onsite laundry access

enjoy that it was pet-friendly and the service was great and accommodating

of drinks, there were more sweet options than non-sweet, and no vegetables at all, so with kids it was challenging

bar and restaurant don’t allow kids , so i could not go, may b the only nice place to hang out there and i

breakfast was not worth the price

good facilities such as a laundry and a gym

weight room and laundry

the self-service laundry room is a plus

i love the convenience of the coin-operated laundry, as i love bringing home clean clothes

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

having to pay for guest laundry.

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

that there was a laundry facility, and free breakfast with coffee.

was so clean, smelled liked fresh laundry when we came in

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

laundry facilities were super awesome

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

place is good, and personnel is good too, possibilities for laundry and location

laundry facilities available

and you can do your laundry

very clean. parking lot available and also self laundry service

i didn t like how small the elevators are and the gym equipments didn t work

it was nice to have a gym with cool ice water and wipes to clean the machines off

breakfast very good, and staff very kind,helpful

loved the chance to be able to do my own laundry.

good breakfast, staff was courteous, guest laundry facilities useful.

i was pleased that they were pet friendly and that there was a laundry facility on site.

when followed it leads to laundry room

like that they had a laundry room available to the guests

two of the washing machines in laundry area out of order making it hard to get washing done.

laundry room

location, room, laundry facilities

- i had to wait in the laundry room for 20 mins to get the detergent

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

staff were excellent, handy having laundry, location was close to everything, very clean.

on site laundry helpful for long stays

also - a laundry on site, so you can stay a while and cheaply/conveniently do your washing

big rooms, excellent breakfast, well-equipped gym and laundry room too

they also have a laundry room

parking lot makes it look like a dump,bottles sbd trash everywhere you look value

it said that it was non smoking but there was a smell of smoke, an ash

late check out

close to highway. free parking.

beds, free parking that gates so you don t have to worry about car getting broke into , bed was very

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

the laundry facilities were a much needed bonus

appreciated the on site laundry

laundry service only one wash machine worked and one dryer the other ones were broke when we left

the staff were extremely pleasant and the breakfast was great

the location, guest laundry, restaurant and concierge

our request for early check in was accommodated with great ease

gym was one of the top gyms we've ever been to in a hotel/resort environment

didn't like room service had a delivery charge

room service was on time

slow and steady room service - poor presentation, closer to a 2** or 3*** hotel (plasticware, all delivered in

bar on property, tap room restaurant connected to property, starbucks on site, parking at location,

great gym space and amenities along with great location.

security couldn’t do anything and our kids were awake until

lobby area was nice and the bar was great

stinky smell like sh . cockroach:( wifi doesn t work no microwave no fridge

parking convenient

the bed was comfortable and wifi fast

price and free parking

free parking; good location

they allowed early check in with room upgradation

no happy hour, nor room service

room service knocked on my door each day to see if i needed anything, even though i declined

i would have ordered room service for breakfast but didn't because there was no

there wasn t really anything that we didn t like. maybe the free wifi was slow .

room was under the laundry room and i requested a change and this was never addressed

good location, gym, nice staff, comfy beds, nice atrium

very small gym

bar service was polite

stay from early check in to complimentary upgrade and breakfast vouchers was exceptional

beautiful views, roof top bar/dining, class a restaurant and bar on the 3rd floor

disappointed that the rooftop bar is not open

very well appointed gym

everything about hotel was amazing - they graciously allowed us late check out given our evening flight and

the restaurant and bars (including the roof-top bar in summer) offered qualitative, tasty and varied cuisine

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

there was a stack of mattresses in the woods behind the parking lot

didn t like that someone said there was gonna be breakfast and it wasn t

parking was good

laundry facilities available 24 hrs

room nice and spacious and laundry facilities a bonus

due to high atrium stretching up to where rooms are- restaurant/bar and shop selling snacks, laundry detergent

cleaner left cleaning stuff in room. no laundry bag and no garbage can in the bathroom.

good breakfast, ready table. laundry ready at time. receptionist solved problem by arrival.

bought a spa bath room i didn't receive i informed the hotel they told me i had to upcharge 200 absolutely

room service breakfast wasn't great.

room service availability was very limited due to covid-19

it even has a bar and restaurant didn t try the food but the bartender was very full of energy

the gym was a bit small and didn't like the exercise equipment

breakfast was good. spacious room. fab laundry room.

breakfast was perfect to start the day off & the onsite laundry came in handy

very nice gym and laundry room

anything i don't loving what you waiting in onelin do you believe mo bed sheet they told me no laundry

staff; spotless premises; room (esp the bed) quite comfy and cozy; decent fitness and laundry area; waffle irons

coin laundry for guest use

needs better selection at the bar drinks, and food.

lobby was great, things to do with kids. restaurant availabile

need more directional signage to gym

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

was disappointed in the lack of room service and the fact that the bar/restaurant was closed to the public one

i loved the way they address pets

wifi (free) was fast

not great for kids - no bath, no swimming pool unfortunately, breakfast is limited

also, awesome pet policy

long walk in and out of the room for a hotel of this cost, there should be a faster, more express laundry service

free wifi in room would have been nice.

center station walking distance to many of the attractions clean rooms and spacious with free wifi

staff such as security at gym and one check in staff couldn't have been a little more friendlier

wifi service was very poor

the kids loved the giant gum ball machine

good room service, lovely service at

spectacularly good service. excellent gym.

the gym is really cool and even though i didn t go, so is the speakeasy right next to it on the

there was free water and wifi

no room service no breakfast dining no laundry service no spa everything else is okay.

room service was a little disappointing for the caliber of hotel

we used the gym in the morning and it was fine for our needs

the only time we stayed in, the kids moving around caused disturbance

manager was awful and had no understanding of the situation we were in with kids and old people in our group

laundry service overcharged me and only because i closely checked the invoice did i realise - check

and a guest laundry would be nice

the only thing i d have liked to have seen that was missing was a laundry room of some kind.

provision of laundry service, breakfast menu

a laundry room and microwave is very important for families especially those staying with kids

the roof top bar was also amazing

was good for my pet

hidden fees at checkout. $35/night for wifi and gym access.

loved that it is pet friendly

lots of complimentary amenities - enjoyed the gym, the pool table and the games

rooftop bar has beatiful view and good cocktails

absolutely hate the hotel shares the gym with a neighboring residential property that can only be accessed by

the rooftop bar was great and my 12 year old son was super impressed as well

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

location and the 24/7 gym.

are no washing machines for guests to use and their laundry service was expensive

the hotel did not offer complimentary wi fi and did not offer on site laundry.

no microwave, bar closed, they don t tell you it s a deposit for incidentals.

restaurant an bar were close due to covid-19.

staff at desk, bar and cleaning rooms were exceptionally friendly. concierge was helpful.

the staff were attentive to the problems, and did cover the cost of laundry of clothing at risk of bug infestation

all, inclusive a late check out with the hotel almost full

location was great; facilities were modern; restaurant and bar at hotel lobby was great option

pleasant environment and great location. the gym is well appointed and even has weight machines.

the hotel had a smell by the gym erea

elevator/key card issues every day; 20% + $5 tax on room service

great gym

the hotel is beautiful and there is a really great vibe in the bar and restaurant, it is being a very popular

the hotel has a fantastic restaurant and coffee place open to public with great wifi

beautiful hotel and wonderful staff. great gym and good location. would come back.