courteous staff, fabulous breakfast, free laundry facilities.

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

having a free laundry room really helped out

love everything was ok, had only one minor hiccups and it had was to do with another guest in the laundry room

free parking lot and free laundry room

that i could bring my pet.

sketchy people looking in cars in parking lot! rooms just nasty!!

staff and parking

i liked the parking lots

location, parking, clean

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

ive seen ladies doing laundry late evenings

- charged security deposit $50 for each room, never experienced this before - room service is usually offered

there was no laundry facility

no laundry machine!

you'll don't have laundry at the facility.

everything is okay but no breakfast

- same breakfast ever day - phone in room didn't work - wifi didn't work

i was informed that the laundry room was locked

laundry system

there was no access to the gym and laundry room

laundry and fitness center out of service with no advance notification, and no alternative provided

no laundry.

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

the laundry room is well-maintained

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

i was promiseda a laundry by the staff but it wasn't kept

window just a blind so the room was full of light because of either the sun or the lights in the parking lot

laundry is available

convenient laundry and

guys were also staying on the property in room and consuming all the time in the guest laundry

they have a bar - can't comment as i didn't avail of

the woman working in the bar literally did not know how to mix drinks.

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

laundry

had guest laundry services, clean and hotel provided the laundry soap

the garbage outside and around the facility was over full and the bar & restaurant were not in service

wifi keep dropping on certain parts of the room

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

than i expected, for example breakfast was a brown bag with fruit and yogurt, and the hot tub and pool were

the hot tub water was yelling like urine, and the indoor pool had

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

their rooms are spacious, bed was comfortable, and a free buffet style breakfast was available every morning

pool out of order, not enough towels for 3 people in the room

breakfast service was amazing

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

the breakfast was very good - real potatoes, wonderful fresh fruit

gym n breakfast

i appreciate the fact that i was given room service the day after check in

we were able to get adjoining rooms which made it easier travelling with kids

the cost of laundry was also very reasonable at $4 per load to dry

had no access to maintenance supplies or change for the laundry room

breakfast. staff was friendly.

i know this is a pet peeve of mine

clean, nice room. very good breakfast.

extra laundry and trash bags were not there

crazy about the breakfast, but i know they did their best because of covid

private with parking

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

wifi was great

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

they help me with my laundry

i wished the pool was warmer

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

laundry left in the room from someone else's stay my table was about to fall over they had it up

breakfast was excellent

having an off day wi-fi was down but we were able to walk to the hotel next door (they shared the parking lot,

friendly staff and plenty of parking spaces

was awakened at 4a from high pitch noises=laundry being done

that it had a pool

the breakfast choices were great. the staff was very friendly and helpful.

there was no pool

pool was not open and i didn't know when it was booked

laundry room has only one washer and dryer washer wouldn t work properly

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

laundry room was out of order

parking lot and elevators smell like weed

laundry machines were expensive and didn t dry clothes all the way

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

charged me half day because i was late check out by 10 minutes without informing me i discovered this penalty

morning the breakfast was not like saturday mornings breakfast it was missing a lot of

nice and quiet and breakfast was good nxt please have grits

no laundry service

a little noisy, room was next to the laundry room .

too few parking spaces

when they learned we were there for a swim meet, they were very accommodating and moved the breakfast start

parking is a little tight

no water fountain on my floor, laundry services could be simpler to use.

the guest laundry (free detergent provided) was really helpful as we were staying for a while

it also has a coin operated laundry for guests at an affordable price

laundry room needs to be large more than one washer and dryer.

- morning staff was very courteous as well - electric car charging - onsite laundry

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

laundry service very expensive

wifi in the room was not working.

gym, breakfast

very good pool, laundry room, comfy beds, and clean rooms

there was a loud banging noise coming from (laundry?), that we could hear in our room

guest laundry good

room where i stayed seemed to be located next to a laundry facility so during the day the sounds from that room

room was next to laundry room and staff breakroom, they started their day at 7:00

front desk might be better. lack of facilities.. laundry etc...

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

room service was advertised but suspended sunday morning due to not having available staff

the gym is very well equipped

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

parking is an extra $10 a day but we were shocked about was the $100 pet fee

do understand this facility is pet friendly, but was very disappointed to see some people bring their pet down

the kitchenette in the suite

no laundry facilities

the breakfast at the hotel was very good my family enjoyed it

location is great, 10 minutes drive from a metro station with indoor parking (5$ during the week, free on weekends

good parking

my kids and i were disappointed we couldn’t have fun in the

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

only one laundry set available for guest use in a rather remote location

only one guest laundry

not here, they said due to covid, but you could buy room service

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

we only stayed 1 nite but used the laundry facilities every thing was

there is also guest laundry available

cheap laundry and a fitness room supplied with a good weight range dumbbells

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

free parking

the breakfast hours could be a little longer.2

parking was good

friendly staff, laundry, pool

the laundry facility dryer could be kept better.

the bar restaurant closed early

pet friendly

enjoyed the morning buffet breakfast which was included in my hotel rate

laundry service only one wash machine worked and one dryer the other ones were broke when we left

appreciated the on site laundry

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

the laundry facilities were a much needed bonus

it stunk, no breakfast, no wifi, poor tv, bathroom wasn t cleaned properly.

good breakfast, staff was courteous, guest laundry facilities useful.

like that they had a laundry room available to the guests

floor laundry was piled up right near the exit door to get to our car which was really smelly

when followed it leads to laundry room

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

enjoyed the indoor pool

was nice but the parking lot do not have cameras and somebody rims got stolen off the

pool area should have towels.my

the fact we couldn t utilize the bar and we had to go downstairs to pick up door dash

got a disability bathroom when specifically i ask for a regular one i had my two kids with me ages 4 & 5 each

were in a smoking room, i knew we were going to be but the smell was overpowering

it said that it was non smoking but there was a smell of smoke, an ash

but comfortable room; good air conditioning, safe parking, well lit at night

horrible. facility in bad condition. stray cats all over. non smoking room smelled like smoke.

beds, free parking that gates so you don t have to worry about car getting broke into , bed was very

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great staff. super quiet. awesome gym. great good. friendly staff.

i didn't have breakfast. but im sure if they are as friendly as the staff it was good.

spacious room, clean, free parking

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

the laundry was 175 for wash and 175

i was given new laundry at my request

the first impression right there is poor because of all the laundry stuff and the rest

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

there were no laundry facilities

i like everything in this facility and having a laundry room would be even better.

nice fitness facility and outdoor pool

getting the free wifi takes a lot of effort

to me about putting in a request for room cleaning at a certain time and no one told me about the pet fee cost

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

room was on the top floor, last room to stairs and laundry room

for money, clean rooms, comfortable bed, spacious bathrooms, good breakfast, great location, friendly and helpful

the supermarket and cvs are literally right across the parking lot, so the location is

parking lot doesn't have enough lot lights

no washer and dryer in this hotel. couldn't wash my laundry.

laundry

we needed a laundry, washer and dryer. it would have been nice had there been one available.

no laundry on-site

i love the breakfast and the soaps in the bathroom the microwave as well

and the next morning walking past the outside seating by the pool, it stunk again

customer was great l like that the hotel had breakfast fir the guests, pool and gym

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

the breakfast.

service was very good, loved how clean the bathrooms were and the kitchen area

the pool is heated and fitness 24 hr

pool

the room was very clean, beds comfortable, loved that there was a kitchen and couch

hot breakfast that was quickly restocked as needed, nice clean pool facilities, access to laundry and gym, clean

there is a pool, a gym, and a complimentary laundry

was excellent room was very nice housekeeping was very friendly and thorough made good use of laundry facilities

gym and laundry area in the same space separated by just a wall, so not a very private gym session

there is also a laundry area to wash clothes if need be

laundry machines only take quarters ($3 per load and another $3 to dry; 45 minutes)

nice breakfast. pool was clean

clean, dedicated kitchen and refrigerator, shopping mall nearby can get your own food options

pool was only open from 10-8

room was huge, the washbasin was next to the bathroom which is great for couples/families, the kitchen had all

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

smoking rooms laundry room staff

there was a laundry, and staff was quite nice.

the room is clean. the location and parking is excellent

great staff, good location and pet friendly.

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

yes, i know it was a smoking room, but it really smelled like smoke

no breakfast

entry is difficult with a truck, limited parking

breakfast nice location good value foe money you can add 1 more laundry

staff let me do laundry after hours

ice machine and laundry was working as designed

were being completed so the laundry room was not available and my length of stay there was for almost a week,

add more laundry mcs

all staff great but they rush me at breakfast because they closed at 9.30

gym to old and the pool the time is too limited,so i want to use both at night time went i come

the parking is comfortable and wherever you are you will stay near the lobby

pet fee was $35 extra instead of the $100 refundable deposit listed

the kids had fun in the pool

laundry including bath towels and clothes

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

wifi was exceptional and the front desk ensured there were no interruptions

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

people was coming from outside to use the laundry room while i was in the pool

if you can make some improvement on the wifi speed

kids loved the indoor pool which worked out great since it rained

staff, the free wifi, the full breakfast, and the internet television (youtube, netflix, hulu

the breakfast is fantastic

they said there was room service however there was not any room service

absolute insanity that occurred last night during our stay that the staff allowed with under age kids completely

the location is good for me . the parking is convenient the rate is reasonable

easy access and good parking.

excellent seafood, full service bar and great wait staff

includes breakfast but not parking

breakfast ok, access to printer, basic gym, free luggage storage

i can say is this is the best hotel that my kids & i enjoy coming to

the gym was terrible - dont book here if you want to work out

my kids & i love this hotel & the front desk staff is very friendly.

also been in others hotels on this level where the laundry room was complimentary

nice location. the bar was nice.

little pool for kids

limited parking in front area or side if building

very clean. restaurant and bar right on site.

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

could be a problem if more than one person needed to do laundry

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

reminded me of being on wifi 30,000 feet over the ocean

no pool. this property expanded their gym where the pool used to be.

the laundry room was safe and the machines worked fine

parking and wifi free

put me in a room for non smoking and it smell like cigarettes, the tv didn't work only spanish channel and when

the breakfast was the same throughout my stay. bread, tea, cornflakes.

request a no smoking room , and my was pregnant either smell, the lamp broken the other the one attached to the

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

no working on site laundry and bad lighting for the sink area

breakfast and laundry

lack of pool

the free breakfast was just what we needed for us to begin our exploration of the city

have laundry powder/liquid available for purchase.

onsite parking and laundry

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

clean room, nice talking personnal, parking lot an location

free parking, refrigerator, and microwave

dirty laundry room

convenient and amenities, especially laundry!

and also, there was a parking area

the price, friendly staff, decent breakfast, good wifi, easy parking and comfortable beds

a couple nights into our stay, a large class of kids came in and i was worried that it would be loud and

guest laundry machines $3 per each load and machine.

there s a bar in the lobby as well as adult beverages for purchase at the front desk

com but will write again: bartender was great, very friendly, but we ordered drinks at 9:45 since bar was closing

bar had one lady running it and cooking the bar food, and on a saturday night

clean! comfortable bed. good wi-fi. plenty of parking space.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

the staff and access to next doors laundry, pool and hot tub.

reliable wifi in room

valet parking, shuttle services, delicious continental breakfast, spacious room, engaging and friendly staff

continental breakfast was great and runs up to 10am

good breakfast selection and laundry available if you bring your own detergent

breakfast, free laundry, very good wifi

amenities and free laundry service was really nice to have

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

free laundry and shuttle services. spent 3 nights great service and staff will go back again.

no microwave no kettle no fridge no extra mattress as it is a fire hazard and lastly no laundry facilities

unfortunately, there was no laundry service in the hotel.

are some small changes i would make, keep in mind this facility does not have a laundry room

was no place in the hotel to do laundry

shuttle to the train station only, no laundry, 10 minutes walk from the metro

it was dusty, no laundry facilities

be nice just to be able to check in what s going on the only real issue was lack of laundry

the rooftop restaurant bar was delicious & the hotel-comped margaritas were definitely what got us up there

room was small and basic. twice my tv remote was switched. have to reconnect to wifi each day

are limited, a rooftop bar to chill and hang out, artists studios, outdoor courtyard, full kitchen, library,

good facilities, including the laundry. it is very convenient to fort meade business park

it was close to my destination. it's spacious. the breakfast was good. it has full kitchen.

good breakfast with hot food

i liked everything the view, quietness, and the studio that included a full kitchen.

staff comfort great breakfast

dirty laundry pillows burned lenient

very spotty wifi connection.

clean room, friendly employees and pet welcome.

the wifi isnt working.

pet friendly! the parking was a plus and the location was perfect!

coin laundry for guest use

the pull-out/sofa bed was not big enough for two kids.

lobby was great, things to do with kids. restaurant availabile

there was no gym or pool, as advertised on booking

that they didn't have also my kids were excited about a pool to swim and thay as well they don't have you have

rate was decent for the holidays. the onsite laundry services was convenient.

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

only slight issue was wifi

wifi i did not work

colors pop, nice set up in room, convenient parking

and you can do your laundry

very clean. parking lot available and also self laundry service

roomsize war good, beds also big enough for 2 kids

breakfast was very generous with a wide variety of food and drinks and the staff were always

staff were very cooperative, we needed an early check in since my flight landed on the morning and they helped

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

the laundry took my money because it wasn

they had laundry facilities and free tea and coffee in the mornings

our room stunk of smoke which effected the smell of all our laundry

convenience to public transport, cheap laundry facilities, friendly staff

the couch. the laundry. the pool.

location next to metro section. it had a laundry facility for guests to use.

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

coin laundry room is so small with only 2 laundry machines

big modern hotel with 24/7 reception and lots of facilities like a bistro, a laundry valet service and a gym

arrived to the property on thursday and the rooftop bar and lounge was closed for a private event until late

i also was surprised that it wasn t a mini bar in the room and we had to call room service to get beverages

rooftop bar view was very cool

although there is an option for room service and a restaurant on property the options were very few for breakfast

no refrigerator, just a bar type cooler.

no way to contact desk, wifi password didn't work

roaches in room and cigarette smell in non smoking room.

night someone was mugged in parking lot

free parking; good location

'non-smoking room@ reeked of cigarette smoke

off no parking for anything but cars

also have a big parking lot

there were plenty of trees for shaded parking

was not clean next to it had sticky stuff the bedroom was ok i was going to upgrade to the spa room but i m

the spa bath.

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

laundry was expensive

there was a coin-operated laundry

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

metro, good eating places nearby, pool, gym and laundry

hotel is very well located with an amazing and huge gym

room service menu could not be ordered from the tv

close to everything, love the facility with the gym.

tried ordering coffee via room service but their machine was broken

i enjoyed the lobby bar

the breakfast was ok, but could be better the rooms a very spacious and comfortable

dirty, furniture was in disrepair, fitness center did not have working ac or television or treadmill, loud music

breakfast seemed promising and the room was very clean and comfy

the refrigerator does not get that cold, it's non-smoking but someone kept smoking cigarettes while we were

excellent room service

free laundry

nice if they have more than 1 laundry machine so guests don t have to wait to use it

i also used their laundry for a quick wash and it was really quick and efficient

no laundry nearby or self service laundry in the facility.

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

room is pretty spacious ( we are family with 3 kids and a dog) , very clean restroom and shower

missed popcorn for kids, was told 5-7, over @

room. bed. gym. lobby space.

basic hotel with just a gym

i was able to login to the wifi with the email address i used with the kimpton rewards, but the hotel could

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

it had no laundry room, and it leaked in the shower all night.

no laundry facilities, no pool, no parking

would have liked complimentary wifi