staff let me do laundry after hours

add more laundry mcs

were being completed so the laundry room was not available and my length of stay there was for almost a week,

ice machine and laundry was working as designed

breakfast nice location good value foe money you can add 1 more laundry

wifi network was poor

the indoor pool was cold.

breakfast menu needs to have more protein based varieties eg eggs,

oh and the tv picture was awful and the wifi kept dropping even hour or so

pet fee was $35 extra instead of the $100 refundable deposit listed

the laundry room was safe and the machines worked fine

yes, it was a smoking room but it didn't have to smell of stale smoke.

nice parking

breakfast was exceedingly limited

for a smoking room, there were not any ashtrays. had to go buy our own.

convenient and amenities, especially laundry!

dirty laundry room

didn't get to experience the breakfast but overall the hotel was clean and the staff was very kind

kids unattended at breakfast making an absolute mess

traveling with 3 kids, we needed to use all the beds in the room

no laundry on-site

laundry

no washer and dryer in this hotel. couldn't wash my laundry.

we needed a laundry, washer and dryer. it would have been nice had there been one available.

the breakfast had a lot of options

there were no laundry facilities

i like everything in this facility and having a laundry room would be even better.

breakfast was excellent and staff was very helpful.

plenty of free parking

to me about putting in a request for room cleaning at a certain time and no one told me about the pet fee cost

i was given new laundry at my request

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

laundry wasn't free like at other fairfield inns

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

the first impression right there is poor because of all the laundry stuff and the rest

staff at front desk and room service were great!!

they said there was room service however there was not any room service

was only one bar of soap in the room when we arrived

also room service never picked up

left a room service breakfast request that was never picked up, so the staff took something off my bill

there was a laundry, and staff was quite nice.

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

smoking rooms laundry room staff

free parking, smoking options and easy on and off the parkway.

easy access, parking right in front of our room

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

we didnt have breakfast.

lot of parking space

the room had a kitchen

other food for breakfast, and the weed smell in the hallway

excellent room service

a little more of the food as some items were totally gone at least an hour before the close of breakfast

room was clean,quiet, with a comfortable bed and chairs , plenty of towels and soap, and a nice breakfast for

no good breakfast

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

laundry room was great

the laundry on our floor wasn't working and we really needed it

there were also too many random people loitering in the hallways and the parking lots

kitchen wasn't stocked at all had to ask for supplies.

surprised by the size of the kitchen (which we did not need on this trip but will keep in mind for the future

everything was wonderful and quiet.. no kids running the hallways.

pet fee was $150 and not disclosed prior to stay

breakfast was good,excellent location

every thing was fabulous other than wifi, it was a little slow for watching netflix

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

the wifi wasn t stable on that side of the hotel

the breakfast was really good.

parking for expensive

was an issue with connectivity to the wifi, possibly due to our changing rooms to a lower floor

guest laundry machines $3 per each load and machine.

safe,clean and well lit parking lot

clean! comfortable bed. good wi-fi. plenty of parking space.

wifi

free wifi is so slow one cannot do any work with it

good facilities, including the laundry. it is very convenient to fort meade business park

i like it was pet friendly but the fee was high and it wasn t mentioned on the website.

employees were great , the maid service ,very good & the hotel was clean & breakfast was good

the gym is very

the kitchen appliances are old

laundry was convenient however the machines needed a lot of attention in the cleaning dept

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

water cooler in gym was empty, did find a water fountain in the hall with filtered water

parking lot filled up and it was hard to find a space when we returned to the hotel late at night

great staff very professional, clean rooms, clean pool, pet friendly & hot breakfast.

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

was pet friendly, had complimentary hot breakfast, a pool

breakfast was a typical small hotel buffet bagels, sausage, eggs, juice and cereal but very good

we where traveling with kids and needed extra towels housekeepers where very nice and

expand your gym facility

wifi didn't work, so i had to waste more money on my data plan for work

parking lot, no available free upgrades on non busy night, i asked for an upgrade on an available

the parking lot was nit shoveled properly and salt was not applied to the surfaces

i didn't see any breakfast items. but then we got there very late and left late.

more space for the continental breakfast. more pastry choices.

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

they allow dogs without a pet deposit

i also like that you can order room service

the price of room service is extremely high, so even though they have a good selection of food i couldn't see

the price, the exercise room, laundry on site, the view

was comfortable and the laundry room very helpful

were paper thin, heard the gym weights clanking at the crack of dawn

the amount of parking

great location being close to the airport, nice view & good breakfast!

the people staying above us had kids that kept stomping on the floor and making all sorts of noises making it

nice pool. good breakfast but a little pricey. i had a complimentary one and it was good.

only complaint was there was no complimentary breakfast

room was clean, there were enough tv channels, also for kids, bathroom clean with enough towels…had all the

staff in the breakfast area were extremely friendly and accommodating

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

room was on the top floor, last room to stairs and laundry room

was rushed and did not eat breakfast

the gym was decent and the parking was excellent with full access to the building

the supermarket and cvs are literally right across the parking lot, so the location is

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

laundry is $2 per load, per wash and per dry

quiet environment, clean room and most of all the kitchen esp the fridge which allow me to store my food for

you had to ask for everything at the front desk & nothing was open (gym, kitchen, etc

guest laundry,

laundry facility was not accessible due to the money change machine not available for change

having to call support to connect to the free wifi

in a beautiful location but getting into the parking lot was a little complicated, had to drive down the road,

parking was very limited due to construction

when i called the front desk to inquire about laundry, they called right back to ask if we were checking out

hotel had a small fire in the laundry room above my floor and we had to wait outside for a while

another guest looked down from the second floor balcony and suggested we knock on the laundry room door to get

had laundry, but always in use

the laundry was clean and easy to use

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

hours on the breakfast ended at 9 rather than 10, which seemed a little early to end breakfast

the rooms have very good sunlight, sufficient kitchen vessels and utensils

pool was great

great rooms, pool and breakfast

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

no laundry at the time . . breakfast . not complimentary. ??

except the laundry is old school i can t use , coz need coins

the kids wore their selfs out

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

could be a problem if more than one person needed to do laundry

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

ice maker didn't work, the toilet had a cracked in it, the tub was dirty and the the wifi kept going in and out

no pool. this property expanded their gym where the pool used to be.

laundry machines only take quarters ($3 per load and another $3 to dry; 45 minutes)

breakfast could have offered eggs or a quick breakfast sandwich with eggs included.

was very clean and safe, breakfast was ok, pool was nice, gym and basketball court was very nice

outdoor pool closed early

booked a one-bedroom queen suite with sofa bed, the room it self wasn't as big but had a kitchen which can be

also been in others hotels on this level where the laundry room was complimentary

also the gym

the kitchen staff , in the morning they were a bit rude.

it states free parking, free wifi

kitchen staff wouldn t give my son a muffin we only missed breakfast by 5 mins

no shuttle back to bwi prior to 7 am

clean modern hotel close to casino, restaurants and shopping.

the pool was warm for comfortable swimming

parking was very frustrating

the bar was great

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

laundry was a little pricey.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

also with a pet friendly hotel, i would think there would be a separate entrance or exit for walking in and

last time i was there, i used the gym & it was not clean

when we checked in there were bags of garbage and piles of laundry lining the hallway

only one laundry set available for guest use in a rather remote location

the laundry app was impossible to figure out

only one guest laundry

gym facilities, breakfast choices, and room size

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

rate was decent for the holidays. the onsite laundry services was convenient.

rooms have nothing to use to heat up food or anything also no fitted sheets on the bed and the wifi did not

there was ample parking.

also had a pet relief area

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

no room service or cleaning throughout my start there

closed on monday and tuesday, no room service

quiet, clean, sumptuous breakfast, comfortable bed with dining table and lounge chair inside the room

school kids were too loud everywhere

the kids kicked on the walls all night until finally you guys gave me another

location!! walk to anything. parking lot and garage. pet friendly

location!! walk to anything. parking lot and garage. pet friendly

my room service order was messed up

free parking in a garage directly across the street

no laundry facilities

breakfast was not that great for a health conscious adult but i am sure children and kids at heart would love

were very impressed with the breakfast which had a variation everyday

i had booked the spa king room suite, and when i arrived, i was basically asked if i would take a a queen double

very pleasant welcome from front desk staff at check-in. great breakfast.

there s a bar across the way

difficulty parking. the shared lot was always full when we returned at night.

airport shuttle is great

wifi was not very good and breakfast options were limited.

staff was friendly, breakfast was great, and the pool/sauna/gym were a great trio to have while on the road

was a false fire alarm caused by the pool at 8am that forced the hotel to evacuate to the parking lot for 30

pool not open

oh and i don't want to leave out the ladies at the breakfast bar i'm sorry i forgot their names but they too

kids running around and yelling

i like the fact that parking was free, the hotel has a pool and there are some restaurants & stores not

gym and laundry areas available

you need signage in the laundry room area advising how to get back to your room.

i caught the maintenance worker leaving after he entered my room while i was at the gym and stripped down my

the bath, kitchenette and storage closet was clean and very clever in design

beds, and room space. good breakfast but small kitchen space

the casino was the best part for us

that i left my money in the casino

at david's restaurant & bar for dinner and drinks after check-in and breakfast after checking out

and casino is in a massive suburban shopping mall with endless stores restaurants outlets everything

we paid $263 for 1 night and much much more in the casino

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the stay, food, pool, staff, hot tub, sport center, the view, parking

staff and discretion with late check out

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

no room service for the hotel restaurant.

close to where we needed to be, great parking, gym was great, easy to navigate, nice staff, yummy

wish i used the pool but lots of other people seemed to

laundry facilities was not free like back home very outdated same as the room nasty breakfast

hotel had a laundry only accessible through qr codes

having to go outside to get to breakfast from my room. no way to reach from the interior rooms.

kids were playing basketball only 3 feet away from my window at 7:45am in the morning non stop

the warm days that we did have the pool could have been open, which was why we chose the hotel in the first

had guest laundry services, clean and hotel provided the laundry soap

laundry

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

safe adjacent parking

free parking, pool, breakfast and the staff were very attentive, professional and eager to

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i went to do laundry in the laundry room and the washer and dryer worked

i didn t like that they had no change for me to do my laundry

great location. plenty of parking.

when i told her about the defective lock, she explained that there was a bar to lock the sliding glass door

the breakfast buffet is back. guess laundry room.

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

even when i went to the laundry room to get some more those were dirty as well

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

i love the fresh coffee as well as the morning breakfast

breakfasts. coin laundry. nice staff,

was very good and had a great selection, free laundry on site, very clean and the staff was wonderful

staff was nice, laundry was free and breakfast was nice.

there was no trash can in the room and no bag for dirty laundry

free breakfast. free laundry.

the laundry room was on 1st floor, a plus since we needed washer & dryer

also, they are pet friendly and had a designated pet area with bags and trash

the staff the size of the room and the breakfast was great...

i wish they had a real breakfast. the lady at the front desk was extremely helpful .

pool water was green

elevator was slow which i used quite a bit due to laundry

the fact that they have a cc laundry facility and the in suite kitchen

pool closed too early!!!!

small pool

wifi could’ve been better. my kids wasn’t able to attend virtual learning due to the wifi

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

i was promiseda a laundry by the staff but it wasn't kept

the laundry room is well-maintained

free wifi only allowed one device

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

the staff are very friendly and super helpful and parking was not a issue

everything breakfast and the room

great breakfast and room was spacious!!

free laundry and workout facilities were super helpful

i also had a safe in the wall in the closet, free wifi, free laundry

big plus was having the complementary laundry facilities

room size. free laundry room, cleanliness, location

site laundry(washers and dryers)

the breakfast was nasty

hotel was selected because of the indoor pool, but was unable to use the pool

the gym

the pool was a small size and full of kids, about 20 to 30 running around the whole day

shuttle free to all close by attractions

the rooms and laundry rooms need to be cleaned better because they were disgusting

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

drinks at bar were very good

no room service to replace towels,etc

is great, it s less than 5min from the mall and grocery stores as well as liquor store and casino

, free laundry facilities, nice gym, quiet

there is a laundry area and they sell detergent there

only thing i suggest is to keep laundry room a little bit more clean.

there was a gym, laundry room and pool on site

the free laundry and dishes in the room

the complementary for laundry and the shuttle were perfect

they offer laundry machines without fee, you need only the detergent

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the kids where frustrated because there was no tv

did not like the limited variety on the continental breakfast

several visits over the last 6 months. still renovating! no gym or laundry facilities

i was informed that the laundry room was locked

laundry and fitness center out of service with no advance notification, and no alternative provided

no laundry.

was supposed to have laundry and gym but they feel to mentioned that they were under construction

laundry service very expensive

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry facility was a bonus however had to wait sometimes as not all machines were functional

the breakfast was very good and the breakfast area was very clean

pool is in the middle of the parking lot

i did book based on the amenities of room service, restaurant on property, and laundry

chose this location for shuttle service to casino, and at check in was told they only offer limited service

the bar was closed. no license. the only reason we booked it was because of the bar.

that the pool wasn't good for swimming

were about 100 kids with maybe 4 parents total in the pool

with i think he was the bellman not sure he was excellent the barbecue grills were clean the pool was clean the

i loved that it had a fully stocked kitchen, bathroom was so spacious

i liked the location and the shuttle service

pool was too cold for thekids

i loved the pool and fitness center. the entire hotel is very clean and well maintenance.

having a free laundry room really helped out

the beds are so comfortable and coffee was always hot and ready the free laundry

wasn t informed as to how the laundry is picked up and drop off is handled

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

courteous staff, fabulous breakfast, free laundry facilities.

spa tub was nice as well

friendly staff excellent breakfast clean & quiet

parking was okay; we managed to get a spot every night

good distance from outlet mall and casino

clean rooms and friendly staff. shuttle driver was awesome.

free laundry and parking are huge in the nice local

i loved the cleanliness, the breakfast, the pool, the gym and laundry area, and the location

the laundry mat, the gym and location.

there is also a laundry area to wash clothes if need be

was able to wash clothes in a designated laundry area and buy small batch of detergent at front desk

we have no problem letting towels dry and reusing to cut down laundry, but they were taken away one day and

nice breakfast until 10am and laundry available

their laundry system was really a plus, very easy and efficient to use, made a good difference for us

laundry room is accessible and clean

the laundry room was only on the 1st floor. it was hectic going back and forth.

room i was in was clearly next to the kitchen or laundry room

add one if requested (roses, choc covered strawberries, breakfast in bed, late check out)

decorated individual suites with lovely upgrades such as fireplaces

a bit cool without the fireplace on.

i wish my room had a real fireplace.

a little noisy, room was next to the laundry room .

no laundry service

when they learned we were there for a swim meet, they were very accommodating and moved the breakfast start

breakfast well-stocked and staff was accommodating

parking lot is not big enough for the size of the hotel but for the area that it's in it was to be

of trash room, laundry room

responsive staff, kitchenette, and laundry facilities

in late at 1 am, cleaning/laundry person had trouble

hot water isn't hot the laundry machines were down 80 of the time no housekeeping until the 6day of your stay

kitchen seemed to lack some of the utensils etc

if you want a hotel with a laundry, this is not for you. it doesn't have one.

no laundry facilities.

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

not based on when i asked about laundry facilities and the television channels

does not open until 10 which is unacceptably late in my opinion and manager would not allow our kids to burn of

laundry room needs to be large more than one washer and dryer.

the guest laundry (free detergent provided) was really helpful as we were staying for a while

- morning staff was very courteous as well - electric car charging - onsite laundry

no water fountain on my floor, laundry services could be simpler to use.

it also has a coin operated laundry for guests at an affordable price

plenty of free parking

parking to register

right off the main road of rte 100, parking spots available close to building even late at

were surprised by the quality and quantity of the breakfast

common areas, cleanliness, breakfast selection, location, spaciousness, staff attentiveness and

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

front desk might be better. lack of facilities.. laundry etc...

beautiful new property near i95. great restaurant, bar and gym and staff were excellent

i didnt get breakfast

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

great laundry & exercise

had to park on the 5th floor of the parking garage

spacious room, clean, free parking

property had free parking and room service breakfast was good.

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

too much noise from tenants and parking and towing agents all over

parking was good and had elevator because my room was on third floor.

sketchy people looking in cars in parking lot! rooms just nasty!!

location, parking, clean

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

ive seen ladies doing laundry late evenings

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

the parking set up was a bit complicated

no laundry machine!

you'll don't have laundry at the facility.

there was no laundry facility

liked everything about your hotel, the gym, the room, the restaurant, the staffs excellent

wifi connection the 3 days i stayed

heater was as loud as a laundry machine running all night

no free breakfast

kitchen suite room was clean, and comfortable.

staff were friendly and helpful, room was comfortable. shuttle bus.

and comfortable room, which is close and convenient to bwi, with free shuttle service to the airport

great laundry facilities

laundry facility and the area(safe and clean). close to airport and transit systems.

had to wash the towels that i had in the laundry room

no breakfast. laundry room only have a washer & dryer, too small. tv channels not working.

bed was comfortable,had a laundry room.

atm machine, laundry service

wifi was good and there was laundry machines which i am was glad see there

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

took five dryer cycles to dry my laundry. $1.75 a cycle!!

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

especially i went to bar late at night and found the chicken wings were absolutely yummy

shuttle from airport excellent

shuttle servies, location, helpful staff

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting

free shuttle service to bwi airport

i loved the shuttle to the airport

pool was clean and our room was sanitized before we got there

the drinks at the bar was too expensive

desk was able to let us do an early check in

wish it had more laundry rooms

the space the people the pool and jacuzzi

was supposed to be a pet friendly place but was charged an additional $50 for my wifes emotional support dog

had dinner at the bar and watched the patriots game there

i had a room service breakfast and got some berries that were outstanding and the coffee was really good

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

shuttle to the airport and light rail

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

who works in the front desk were so friendly and helpful made our stay so comfortable, and also breakfast was

location was good. we enjoyed breakfast. staff tried to help.

that it was under construction and that none of the amenities were available, no fitness , no laundry center

then i was doing laundry and found 5 different bugs in there within 20 minutes

is located, free breakfast which i stopped eating after the second night i found bugs in the laundry room

the guess laundry room there was plenty of hot water t.v. channel were ok

are good and the guest laundry room is very convenience

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

for the cost is paid for the room, little sad it was costing more money for wifi

your online presence offers free wifi, but once in the room, there was a charge for it.

2) no info binder on shuttle, gym, pool, etc

the bar /pool is open

laundry is available

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

they have a bar - can't comment as i didn't avail of

was sure do everything possible to include my bon voy membership, also helped at the restaurant bar when the

location and shuttle to bwi

the kids enjoyed the pool

liked the shuttle to the airport, friendly staff at bar and restaurants

great bar great lobby good service

in addition, the shuttle for the airport left at 4am, which was exactly what we needed

another guest had a pool party in the pool area for their daughters 8th birthday and pretty much took

gym equipment did not work and there were no signs indicating such

or gym area because there were so many children

the pool area was clean and comfortable the kids for to enjoy

they were very accommodating to our late check out because our flight was delayed and they held our bags and

there was also an area near the laundry that felt very hot

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

room was very spacious. the check in was smooth and the shuttle service was efficient!

the pool was closed and the ac was not working in the lobby for staff

room service isn t available, i don t really like the breakfast options there nor understood

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

the staff were friendly, polite and helpful. there was a laundry

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

i did my laundry and had some breakfast before relaxing after work

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

called for washcloths and towels and they dropped off towels only in a laundry bag

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

two of the four laundry machines were inoperative

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

gym was sufficient with a variety of life styles and peloton machines