rate was decent for the holidays. the onsite laundry services was convenient.

the ice machine don't work half the time there's no phones in the room yeah they say they have laundry but there

the internet wasn t working my entire stay- people smoking everywhere

zero places to walk dog even though they call themselves pet friendly

lastly, the wifi kept going out

good facilities, including the laundry. it is very convenient to fort meade business park

gym is very small, ideally should be twice the size

the kitchen appliances are old

i like it was pet friendly but the fee was high and it wasn t mentioned on the website.

the breakfast was fine, as expected

guest laundry machines $3 per each load and machine.

clean! comfortable bed. good wi-fi. plenty of parking space.

bar had one lady running it and cooking the bar food, and on a saturday night

fitness and pool facilities

there s a bar in the lobby as well as adult beverages for purchase at the front desk

so bring back the decent hot breakfast bar or reduce your prices to reflect no breakfast included

the room was just right and on point on everything plus the breakfast was awesome.

liked the kitchen in the room and the daily breakfast. near casino.

it's up to date and it has a kitchenette.

i know they plan on adding bar food at some point in the new year so a restaurant on site would be

all the on-site facilities grill bar, laundry, gym, close to airport, close to shops.

wonderful restaurants in the ground floor, staff was very helpful. has onsite coin laundry

laundry was a little pricey.

area too many kids they didn’t give other guest time to use the pool area

last time i was there, i used the gym & it was not clean

there is a laundry area and they sell detergent there

the free laundry and dishes in the room

only thing i suggest is to keep laundry room a little bit more clean.

there was a gym, laundry room and pool on site

, free laundry facilities, nice gym, quiet

then upon leaving i asked for 2 trash bags for my dirty laundry guess what she gave me

provides self service laundry and detergent.

complaint was the woman worker who was there supervising breakfast that day continued to walk around talking

indoor pool was crowded

we herd kids running up and down the hallway and stairs our first night so i didn t sleep well

there was no clean towels available the next day when i ask house cleaning for some i guess the laundry person

the rooms and laundry rooms need to be cleaned better because they were disgusting

right by the mall and casino

the staff was excellent. i truly appreciated the fact that your shuttle was 24 hours.

no microwave in the room which isn’t great when staying with kids and reheating dinner

they offer laundry machines without fee, you need only the detergent

cleanliness, up to date accommodations, on-site free laundry with the latest technology appliances

the complementary for laundry and the shuttle were perfect

i liked the pool and gym too

breakfast and the food options were good, indoor pool for family is always good, room was nice and

i had a wonderful time the pool was warm and the staff was pleasant i will be back

the gym was also cute nice & clean, however, the tv s did not work on some of the machines, so just

barely no parking but it wasn t that bad

wifi couldn t connect to my game conceal

oh, the shulltle services were awesome, nice rides to and from casino and shopping

i did not like the parking. the parking desk was too congested.

plus, it's a casino, so lots of food and activities nearby

parking was also very convenient, we parked in the parking lot and crossed the street and the lobby

they have a spa advertised, when i contacted the front desk, i was informed that it hasn t been open since

the closeness of the restrooms and the casino

the laundry room was on 1st floor, a plus since we needed washer & dryer

is absolutely nothing like having 2 bedrooms & 2 full bathrooms when traveling with 3 kids & hubby

great breakfast and convenient

nice breakfast

the location is amazing...it is comfortable as far as traveling with family and kids.

things missing from last time i stayed 2 years ago - room safe, complementary laundry detergent, and kettle to

i see it the water is not 100% clean and clear, also i didn t like the way the laundry room, and the machine

the breakfast buffet is back. guess laundry room.

even when i went to the laundry room to get some more those were dirty as well

they should not be allowed in the gym unattended or allowed to

the fact that they have a cc laundry facility and the in suite kitchen

elevator was slow which i used quite a bit due to laundry

the kitchenette was a bit tight for both of us to fit in

window were pulled halfway out my room smelled like smoke plus the coffee maker was broke -so my kids had to

wifi could ve been better. my kids wasn t able to attend virtual learning due to the wifi

cleanliness, the shuttle and comfortable

enough to help me sign up for an ihg account and i was able to get enough sleep by requesting a late check out

friendliest shuttle driver ever

clean, airport pick up, early check in which is a huge plus. included breakfast

clean, great breakfast

i did book based on the amenities of room service, restaurant on property, and laundry

gym and pool availability

that the pool wasn't good for swimming

the pool was open

pool had to be shocked so i couldn t use the hot tub, the bar wasn t opened and the shower wasn t hot

love them having breakfast

i liked the location and the shuttle service

we enjoyed the breakfast!spacious rooms with all amenities.

i sat outside of the pool on the patio, i couldn t get back into the pool area unless my daughter opened the

i love the space, pool, and morning breakfast. my grand daughter loved the pullout couc

big plus was having the complementary laundry facilities

site laundry(washers and dryers)

free laundry and workout facilities were super helpful

staff, room, comfort and free laundry and gym equipment

i also had a safe in the wall in the closet, free wifi, free laundry

it was just dirty, and it smelled like it had not been cleaned in days found dirty laundry in the bathroom of

love this hotel they didn t ask for any security deposit and they have a laundry room for guests to use

no breakfast.

decent parking

i like this place i come here often, i like that they offer smoking room.

i went to do laundry in the laundry room and the washer and dryer worked

there was no fridge in the room, no laundry bag, just seemed that basic amenities available in other hotels

i didn t like that they had no change for me to do my laundry

actually, the next morning i found out there was a bar i could have used

pool, restaurant and free breakfast. the staff was very friendly and helpful.

machines and laundry was a little inconvenient especially if you were staying in the front or on the up

smoking rooms laundry room staff

there was a laundry, and staff was quite nice.

location close to hihgway. parking close to room available.

the potholes in the parking lot.

breakfast seemed promising and the room was very clean and comfy

no good breakfast

breakfast

warm water, non smoking room smelled like cigarettes, no one at counter when i needed to check out at

not a great location and partying in the parking lot went on until about 4am

laundry on site kitchen in rooms friendly staff plenty of parking, by the highways and plenty of

laundry room was great

the laundry on our floor wasn't working and we really needed it

kitchen wasn't stocked at all had to ask for supplies.

there were cars parked in the parking with flat

the parking lot was nit shoveled properly and salt was not applied to the surfaces

wifi did not work in our room, had to get out of room for it to work

parking very tight. had to wait for someone to leave

cramped parking

wifi was slow. but otherwise everything is good. worth the money 100%. close to airport.

the other guest make allot of noise and no noise controller or been monitored by the motel staff laundry unit

i ended up being banned from red roof inn because i asked for 2 dollars in change to do laundry

the first day i arrived, they put this woman with 4-5 kids, 2 dogs and sometimes an older woman in the room next

the ac was falling apart, and the wifi was kinda bad.

in the parking

the price, the exercise room, laundry on site, the view

was comfortable and the laundry room very helpful

the cleanliness of the room, the breakfast, the location was wonderful too.

the beds were comfortable, the hotel was very quiet due to it been pet friendly very surprising, the breakfast

the room was spacious, clean, affordable, free breakfast and the staff was great

the pool and the cleanliness

kids were disappointed bc it does not have a working

the bar was nice and for what breakfast was, it was decent

nice, clean, comfortable bed, good breakfast, kind staff, close to baltimore, great value

the people staying above us had kids that kept stomping on the floor and making all sorts of noises making it

location, comfort, restaurant across the parking lot

difficulty parking. the shared lot was always full when we returned at night.

the shuttle service to the airport and later the pick up at the airport was a great service

staff was friendly, breakfast was great, and the pool/sauna/gym were a great trio to have while on the road

i loved how clean the room was and the hotel, breakfast was good and the pool was great!

laundry facility was not accessible due to the money change machine not available for change

guest laundry,

not much parking for trailers or large vehicles

parking was easy rooms were super spacious staff were friendly and responsive there was an indoor pool (didn't

in a beautiful location but getting into the parking lot was a little complicated, had to drive down the road,

convenient and amenities, especially laundry!

dirty laundry room

the heat worked fine, they allowed late check out without being pushy

weak wifi signal!

didn't get to experience the breakfast but overall the hotel was clean and the staff was very kind

the laundry room was safe and the machines worked fine

put me in a room for non smoking and it smell like cigarettes, the tv didn't work only spanish channel and when

also i choose this hotel as it stated they had a pool

the fact it has smoking rooms available and also has breakfast and the location

free breakfast free wifi cean room awesome location!,excellent housekeeping

clerk was very friendly, the breakfast was very delicious and my room was excellent

thank you for everything. the pool was fun and my two kids had a lot of fun.

all staff great but they rush me at breakfast because they closed at 9.30

hotel claims to be pet friendly to service animals and emotional support animals and they are not these two

wifi connection poor on smart phone

add more laundry mcs

were being completed so the laundry room was not available and my length of stay there was for almost a week,

breakfast nice location good value foe money you can add 1 more laundry

staff let me do laundry after hours

ice machine and laundry was working as designed

also, my room key didn t work for the laundry room and on monday morning my room keys had to be reset again

they did not have room service and staff never looked up from the desk to greet or say goodbye as i was exiting

wifi was great

close to the airport with a shuttle that starts running at 2 am. free parking

personally, having such friendly staff at the hotel, made my experience with my kids really nice

laundry facility and the area(safe and clean). close to airport and transit systems.

except the laundry area was dirty for 3 days i refused to wash my clothes

bed was comfortable,had a laundry room.

only stairs, laundry room/ice machine not secure

trash in laundry

called for washcloths and towels and they dropped off towels only in a laundry bag

two of the four laundry machines were inoperative

may 22 evening the lobby bathroom is awesome there was no laundry bag no tv instructions no literature in the

was no breakfast offered, the laundry machines were pay as you go and they didn t all work

clean and fresh. amenities on time. breakfast or room service was fresh and hot.

very clean, and laundry services available

shuttle service, friendly and helpful staff, room was clean, good amenities, nice enough gym, has laundry

train to dc. self service laundry, shuttle to train, hot breakfast and friendly.

took five dryer cycles to dry my laundry. $1.75 a cycle!!

he held the laundry been why i put the stuff in basket

even on teh 4th floor it sounded like laundry machines running off and on with tennis shoes in

dirty laundry and trash was in the hallway as we walked to our room at 3pm when i checked

facility mostly quiet, guest laundry much appreciated

had kids and the pool was down...one of the reasons i chose hotel !!!!

no late check out

then i was doing laundry and found 5 different bugs in there within 20 minutes

that it was under construction and that none of the amenities were available, no fitness , no laundry center

the guess laundry room there was plenty of hot water t.v. channel were ok

hotel had not done laundry

are good and the guest laundry room is very convenience

tub needs to be re-grout , not enough towels and wash rags fir two people , room service took my order and never

property is close to bwi, staff friendly, very clean and we park our car there and use the shuttle

we went to the bar and had a few drinks

very clean, nice gym, easy process to check in and out.

liked the shuttle to the airport, friendly staff at bar and restaurants

heater was as loud as a laundry machine running all night

breakfast menu was impressive, and the staff did a good job keeping the food available

very nice newer motel. upscale had a small bar with food.

the breakfast was okay, but it could have had more options

we needed a ride from the rental car(off site from the airport) and they provided a free shuttle from there

room had a dirty laundry type of smell it looked clean but had an odor but other than that everything was

i arrived the laundry machines were broken, i couldn't get extra sheets for the pullout sofa until the next day

i did my laundry and had some breakfast before relaxing after work

exercise room and decent laundry facility

left in the refrigerator *small parking area *laundry room was dirty *transitional housing, the children next

warm chocolate chip cookies given at check in the out door pool (towels also provided) the layout of the outdoor

pool was clean and our room was sanitized before we got there

hotel is convenient to bwi airport with free shuttle services to your departure terminal

i wish it had a indoor pool.

pool and employees

loved the pool and the gym the breakfast was good as well lobby was very nice and clean and some of the staff

wifi didn't work most of the time

the pool was nice for the kids, but i couldn t enjoy the hot tub

room was large and spacious, and the beds were extremely comfortable. gym & pool very handy.

breakfast choices was amazing

the staff were friendly and there is a good laundry facility

we loved the use of laundry washing and drying free for hotel guests

breakfast was honestly the best hotel breakfast i have ever had

airport shuttle at 3am!! nice tv and shower

staff was very welcoming, airport shuttle was on time

the bar was closed on friday and saturday evening

they also advertise a restaurant and bar in which there is not one that is open either

the person at the bar was more interested in her tv show than her customers

the hotel was great my kids loved the pool and the service was nice

dated, toilet to low, and looks like a toilet for kids

of space, nice gym, nice laundry room, very quiet, all the staffs are friendly and super nice

free parking, good wifi

we had a suite with a family room and small kitchen area with plenty of room for our little one to crawl around

there is ample parking at property

gather together here come complaints of other guess feeling intimidated, we came to enjoy the pool area ,

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the breakfast had a both hot and cold options which was very nice

room size and breakfast.

the hotel felt clean, welcoming and spacious. laundry, gym and breakfast are free.

the gym was well equipped, the breakfast was really high quality, including cage free eggs and organic options

the hotel has a shuttle to the airport and train station and other places in the area (recommended restaurants

the pool is right for my 9 and 2 year old

great shuttle to airport. car rental and train.

com i also have a letter from her stating that she was giving us 10% back for a late check out and for all our

fact that they allow pets in every room

everything free laundry gym clean etc

there was a free laundry with fresh apples which were also free

they also had a complimentary laundry area and complimentary coffee

rooms with full facilities and surprising complementary extras such as wifi, a well eqipped laundry for guests

low to no quantities of snack items and open doors to the working laundry area

wish it had more laundry rooms

noisy kids in the hall and in the next room.

parking lot was packed.

loud group of kids on the property, running the halls.

the toilet ran all night. pool closed one morning. heater in the room didn't work correctly.

access to pool, fitness room and laundry

there is an option to do laundry, with supplies provided by the hotel

was able to access the laundry facility and the fitness center

full breakfast was fantastic and i also liked the fact that the hotel had laundry facilities within

kids running around unsupervised, people doing laundry, walking around with no shoes

a laundry cart was abandoned in the hallway (10:30 pm) and there was a towel on the floor of my room

airport shuttles don't leave on time generally so you must allow a bit of extra time for the short trip to

they only had wifi available on a 24 hour use charge. i thought the food options were pricy.

love the westin for staycations we we need alone time and a quick night away from the kids

already used coffee pot filter..rose petals behind bed hair in ice bucket

laundry not working need more house keeping ud83dude2b as for my 3days stay didn't even see one

laundry took quarters but there s no change machine and front desk didn t have quarters

guest laundry facilities are bad

weed in the entire building, dirty van, dirty building, lot of small things not cared for like laundry broken,

swimming pool, fitness and laundry room was both out of order

cold cause im not paying for more towels blankets and stuff like that and that we have to pay for laundry and

the guy was okay but he would leave the front desk, and was back doing the wash/laundry

laundry is $2 per load, per wash and per dry

there was gum on the carpet that stuck to my shoes

somehow i got a room with a kitchen area that included microwave, sink and fridge

they offer a great breakfast included in your stay and affordable laundry service as well

there where only two laundry facilities and both where not working nothing worked

smell like weed, trash in the hallway, dumpy grounds, old laundry machines that didn t clean it or dry my

the laundry situation is ridiculous

your laundry rooms are so disgusting old and half working

breakfast is awesome and so is gary the a great cook/employee ud83dude0a i did use the laundry and it was free

there was also an area near the laundry that felt very hot

the cleanliness, courteous staff and the local shuttle.

the pool was closed and the ac was not working in the lobby for staff

free hot breakfast every morning with several options

no laundry and no microwave

laundry machine broke down and we had no clean sheets or towels for 3 days

also no breakfast or self-service laundry

a guest laundry

the breakfast was delicious!!!

the laundry room was the cleanliest place with the vending machine hat broke the second day

there is laundry facility on site and the front desk will change bills for coins

there was a fill up part way in the kitchen sink that look like sudsy water from the laundry room

location is perfect for work. the snacks & coffee in the morning. laundry & vending area.

location price breakfast vending & laundry area prices were reasonable

scum on the top of swimming pool,my laundry got stuck on spin cycle stil dirty

laundry diy

but my daughter particularly loved the indoor pool as well

everything was great. the airport shuttle was not running due to weather unfortunately.

early check in, very clean, free shuttle to airport and surrounding restaurants

no laundry on-site

no washer and dryer in this hotel. couldn't wash my laundry.

laundry

we needed a laundry, washer and dryer. it would have been nice had there been one available.

enough parking space for your cars

at all hours of night couldn't sleep walls paper thin room on 1st floor adjacent to lobby and laundry room and

great experience with excellent breakfast options.

also their shuttle service to airport and rail station are excellent

parking

also, really appreciate their gym

was awesome and laundry was free

staff was nice, laundry was free and breakfast was nice.

free breakfast. free laundry.

there was no trash can in the room and no bag for dirty laundry

breakfasts. coin laundry. nice staff,

dirty laundry left in hallways

hotel had a small fire in the laundry room above my floor and we had to wait outside for a while

the laundry was clean and easy to use

budget friendly . laundry. location

when i called the front desk to inquire about laundry, they called right back to ask if we were checking out

to grocery store, food, walking distance to restaurants, shops, free parking, hotel has a pool, laundry facilities

except the laundry is old school i can t use , coz need coins

no laundry at the time . . breakfast . not complimentary. ??

i specifically booked the room for use of the patio, heated pool, laundry on site in room coffee and free

didn't like that my husband and i had to share the pool with several kids having swim lessons

i like everything in this facility and having a laundry room would be even better.

there were no laundry facilities

getting the free wifi takes a lot of effort

friendly staff, pet friendly, great breakfast, clean and comfy!

sufficient parking

the laundry was 175 for wash and 175

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

laundry wasn't free like at other fairfield inns

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

i was given new laundry at my request

laundry facilities for the entire hotel only included 1 washer and 1 dryer.

laundry was convenient however the machines needed a lot of attention in the cleaning dept

we enjoyed the clean room and pool along with a good breakfast

location was awesome parking was good and the hotel was lose to many food options

but didn't do it again, so the snow had to melt in the parking lot by itself for the 2 weeks we were there

didn t have any they are fully booked i asked how does that work you don t have people doing laundry her

the swimming pool was a little to small for adults but nice to have for kids i guess.

we where traveling with kids and needed extra towels housekeepers where very nice and

room was perfect size with two teenage kids, beds were nice. staff were all incredibly friendly.

know all the rules , for example regarding the pool and our kids was upset they didn’t get to swim

there were a couple of people in the parking lot, although i have no clue if they were employees

the breakfast & bar accommodations were excellent! staff very nice

were rude, the pet fee is outrageous (more than the room for the night), and the convenience cafe stuff is

no room service or food at the hotel. no ppv channels or movies to rent on the tv

parking was not adequate

pet friendly, full size fridge, mini stove, and clean 24hr laundry room

the staff is super friendly and helpful and they have all the kitchen things so you can cook your own food

breakfast would be the only down portion of my stay

breakfast is provided

they have a little kitchen in each room and they offer dishes for you to use in your room

one even locked herself in the laundry room and squatted for the night

pool

pool and staff was very pleasant

no handicap parking in the area of our room

the elevators seem old and like it s bout to give out. no towels in room nor pool towels out.

no way to do laundry or close laundromat

with laundry trolley and wheel bins, breach of health and safety

shuttle driver & ride was great

shower needed to be clean and repaired blood stains on the blinds well what like blood wifi pretty slow tv didn

breakfast was ever provided

and immaculate room, almost like an apartment very clean comfortable bed large bathroom free laundry was a great

ice machine and laundry were out of order

the bed was comfortable had guess laundry room had good hot water and water pressure

and the thing that was bad was when there were people taking hard drugs needles etc in the old laundry rooms

non-guests were allowed to enter the premise, use the bathroom & the laundry

oddly the laundry was free

based on the condition of the clients going in and out the front doors, and with the free laundry services, i

24 hour airport shuttle

the staff, cleanliness, breakfast, facilities

need more breakfast option like grits or scrambled eggs

also the laundry room is located on the 4 th floor and i am on the 2nd floor

not very clean, we had no towels other then hand and wash cloths. no laundry bags either.

didn't like being by the laundry room

i had to get an extended checkout because the were still doing laundry when i called for a fresh towel and

laundry room is very dirty

close parking and good wifi good breakfast

leaving the next day it snowed an the parking lot was very slippery

had to pay for wifi and breakfast.

close parking and good wifi good breakfast

no refrigerator in the room and room service was hard to get in touch with.

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

love everything was ok, had only one minor hiccups and it had was to do with another guest in the laundry room

the beds are so comfortable and coffee was always hot and ready the free laundry

courteous staff, fabulous breakfast, free laundry facilities.

on-site free laundry also came in handy

cleanliness, the friendliness of the staff, the indoor heated pool, the laundry room, the newness of the

the parking lot was very dirty with many papers, plastic bottles and cans that looked like they had

the breakfast could be a bit more better for the price of the rooms...

the breakfast was complimentary and omg, tasty

also breakfast was exceptional

rt 100 traffic noise. laundry is poor state. no coffee available in lobby

laundry room is accessible and clean

we have no problem letting towels dry and reusing to cut down laundry, but they were taken away one day and

nice breakfast until 10am and laundry available

the laundry room was only on the 1st floor. it was hectic going back and forth.

like beds, shower water pressure, lite parking lot, clean lobby, friendly staff

my kids loved the beds, large tv, complimentary streaming services, and the indoor pool

the location, the room and wifi.

small bar menu options

parking and paying for breakfast

responsive staff, kitchenette, and laundry facilities

in late at 1 am, cleaning/laundry person had trouble

hot water isn't hot the laundry machines were down 80 of the time no housekeeping until the 6day of your stay

of trash room, laundry room

the wifi was out during my stay.

if you want a hotel with a laundry, this is not for you. it doesn't have one.

no laundry facilities.

only complaints which are minor is that there was no laundry machines, and nowhere to change clothes in the pool

not based on when i asked about laundry facilities and the television channels

that we didn t plan ahead for the pool :). next time we ll bring swimsuits :)

wish they had laundry facilities

had just spent 4 days camping and would have loved to have had laundry facilities at this location

shuttle for the concert. great bar with finger food. breakfast great!

called to the front desk two days before my reservation and the guy confirmed that there was a gym, a pool and

nice staff . nice room and good bar. i used the gym everyday which was clean and functional

the noise coming from outside, the kids running down the hallway! the shower sucked!

plenty of free parking

parking to register

were surprised by the quality and quantity of the breakfast

location. pool. breakfast. great room

the gym even had a view of the lake

community space within hotel. dining. parking

thee lobby is nice and the bar convenient

location!! walk to anything. parking lot and garage. pet friendly

we hit the hotel bar after the concert, where they had drink and food specials that tied into the concert

nice breakfast

i wish they offered a to go breakfast bag for early departures.

breakfast left a lot to be desired. the eggs were flaky and the biscuits were hard.

everything was wonderful and quiet.. no kids running the hallways.

surprised by the size of the kitchen (which we did not need on this trip but will keep in mind for the future

friendly staff, laundry, pool

the laundry facility dryer could be kept better.

we were traveling with our kids, so the sleeping accommodations were rough for us

clean from top to bottom even the parking lot, with access to a lot of stores restaurants and

the lifeguard at the pool wasn't pay attention to the kids at all

laundry machines were expensive and didn t dry clothes all the way

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

plenty of parking lot

they have a good breakfast.

i was not told any of the info above, i wasn t sure about wifi access or code, also i guess i will find to