there was no laundry facility

no laundry machine!

you'll don't have laundry at the facility.

wifi connection the 3 days i stayed

bar was great

ive seen ladies doing laundry late evenings

however the laundry facilities stopped working and the owner of the hotel wanted to argue over a refund for

the cost to clean laundry is very reasonable. and the staff gave fine customer service.

spacious bathroom, clean room, enough towels, quite, ice cube machine provided, laundry machine available with

this hotel had a gym.

that i could bring my pet.

there were police officers outside in the parking lot on both occasions i went out (no apparent reason so they

location, parking, clean

parking was good and had elevator because my room was on third floor.

the wifi was fine

guys were also staying on the property in room and consuming all the time in the guest laundry

convenient laundry and

laundry is available

easy check in & check out and the gym

i would have liked to use the gym but i just wanted to leave

there was no access to the gym and laundry room

no laundry.

lack of laundry and workout facilities that we were not told till check in.

laundry system

i was informed that the laundry room was locked

i was promiseda a laundry by the staff but it wasn't kept

laundry facilities, cleanliness, cooking area, central to stores and places to eat, quiet, hallmark

the laundry room is well-maintained

were some guests that did not adhere to the mask wearing policy in the elevators, laundry room, lobby and other

i loved the kitchen area and how comfortable the beds were

any dirty linens outside the door but it stayed for two days and i ended up taking it to the laundry area myself

laundry

had guest laundry services, clean and hotel provided the laundry soap

the pool water was very murky. you couldn't see into it or through it.

the downside, while the rooms were generally very clean, some of the upholstery and carpeting in our living room

hotel had a laundry only accessible through qr codes

laundry facilities was not free like back home very outdated same as the room nasty breakfast

the pool is very small.

the breakfast!

full kitchen facilities, very clean room, close to highway, very convenient

pool, fitness room and laundry great

the laundry facility was helpful

not a working hot tub, most in room tubs wouldn t hold water, laundry facilities were half working, elevator

the stay, food, pool, staff, hot tub, sport center, the view, parking

breakfast was great the 1st morning, but the 2nd morning the my kids started the pancakes were off a bit

was awakened at 4a from high pitch noises=laundry being done

i woke up late, so i didn t make it for breakfast

the safe didn't work in our room. the pool was incredibly small

told me the facility provided a kitchenette

the swimming pool was closed at 14 august

room was next to laundry room and staff breakroom, they started their day at 7:00

the well services from the front desk, the beds and facilities are confortable, and there's laundry available

it had a laundry facility and the breakfast was good

coin vending machine using card to withdrawal to use the laundry facilities would be beneficial for tourists as

would be nice to see a site that has laundry rooms where you can electronically pay to use the washer and dryer

ask desk about guest laundry room, clerk stated that she had no idea if machines workedud83dude2c no microwave

the lobby bar was fantastic!! excellent food and service!

gym n breakfast

that i had to pay for breakfast. lol

the breakfast was very good - real potatoes, wonderful fresh fruit

facility itself was outstanding everything you need and more dishes pots and pans laundry room also a gym the

wasn t informed as to how the laundry is picked up and drop off is handled

courteous staff, fabulous breakfast, free laundry facilities.

the ambiance and decor was lovely, it was comfortable clean and felt good. and free laundry!

free parking lot and free laundry room

had no access to maintenance supplies or change for the laundry room

the cost of laundry was also very reasonable at $4 per load to dry

location, cleanliness and breakfast

very clean and spacious. good parking and friendly team.

the pool was a nice touch as was the gym

clean and comfortable, really nice accommodations, pool, fitness, laundry, spa, shuttle etc

literally have to beg for housekeeping to clean you room they do not offer laundry services they take hours to

front desk might be better. lack of facilities.. laundry etc...

l booked through a third party site there wasn t much they could do but give me a comp for room service or to

the counter front desk, the lady that checked us in gave me a paper sheet and mention requested room service

it also has a coin operated laundry for guests at an affordable price

- morning staff was very courteous as well - electric car charging - onsite laundry

no water fountain on my floor, laundry services could be simpler to use.

the guest laundry (free detergent provided) was really helpful as we were staying for a while

laundry room needs to be large more than one washer and dryer.

no laundry service

a little noisy, room was next to the laundry room .

parking lot is not big enough for the size of the hotel but for the area that it's in it was to be

breakfast very good, not gourmet but fresh & kept clean

breakfast well-stocked and staff was accommodating

laundry facility was a bonus however had to wait sometimes as not all machines were functional

surrounding poly cultural cuisine, free parking and hot breakfast choices, pool, business and laundry, supportive

laundry service very expensive

the beds and pillows are always comfortable and its always nice to be able to go to the pool.

property is listed as no pets allowed, however, it was clear there had been a dog in our room before us

extra laundry and trash bags were not there

the continental breakfast was very good

over 20 kids just running through the property unattended

the breakfast was really good.

also didn't have all the kitchen ware pots dishwasher was

to other holiday inn express hotels, there was no change for guest laundry at the reception

they help me with my laundry

and the laundry was also good

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

the gym was closed due to covid and the breakfast was only cereal muffin and granola bar.

you need signage in the laundry room area advising how to get back to your room.

gym and laundry areas available

king suite was tight with pullout couch, which was also uncomfortable. breakfast not great.

breakfast is also provided and had a bit more than i typically find at free hotel breakfasts

the bath, kitchenette and storage closet was clean and very clever in design

no laundry facilities

pool area cold ( not heated ) phone in room didn t work, door kept sticking had to

and access for kids in the lounge for breakfast

in the first room we were given, the furniture was damaged; drawers were askew; door on kitchen cabinet was

room ok although 3 of us in king size bed. gym ok but no pool it wasn t open !

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room was out of order

laundry room has only one washer and dryer washer wouldn t work properly

parking lot and elevators smell like weed

comes the laundry list room was a king suite which i have stayed in at many residence inns and this was the

laundry left in the room from someone else's stay my table was about to fall over they had it up

i always miss breakfast, the location is cool.

but i had my own kitchen with refigirator/stove and microwave so i just made my own breakfast

pool was cold my kids was freezing in there then come find out that pool wasn t even suppose to been open

great laundry & exercise

the room was clean, and while there were no washers, dryers, or microwaves in the suite, the laundry area on

some of the staff working the bar at night could be more welcoming

the personnel were very friendly with good bar service

for fitness lovers, the gym felt like a mini planet fitness spacious and well-equipped

only one laundry set available for guest use in a rather remote location

only one guest laundry

when we checked in there were bags of garbage and piles of laundry lining the hallway

the laundry app was impossible to figure out

the adults didn't swim, but the kids did

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

how dirty the room and lobby was...oh and the laundry area was filthy.

there is no breakfast on the property due to covid-19. but, you can bring food in to cook it.

it was pet friendly and everything smelled like wet dog,floors where dirty ,had to clean myself,carpets

smell of weed not clean no parking smoke coming through bathroom vent in the night

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

laundry service only one wash machine worked and one dryer the other ones were broke when we left

appreciated the on site laundry

the laundry facilities were a much needed bonus

yuch the wifi was slow i couldn't even hook up

floor laundry was piled up right near the exit door to get to our car which was really smelly

a lot of noise from the laundry room

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

good breakfast, staff was courteous, guest laundry facilities useful.

when followed it leads to laundry room

but comfortable room; good air conditioning, safe parking, well lit at night

it said that it was non smoking but there was a smell of smoke, an ash

beds, free parking that gates so you don t have to worry about car getting broke into , bed was very

close to highway. free parking.

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

laundry including bath towels and clothes

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

people was coming from outside to use the laundry room while i was in the pool

offers a small pool and exercise but no restaurant/ bar

was clean, good breakfast, convenient shuttle transport to union station and of course a clean pool for my son

breakfast was a full breakfast with eggs, waffles, sausage, and more

the breakfast was on point. make your own waffles. yep. coffee was good.

kids running, playing games, singing and yelling, loud music, pounding on doors

less options for breakfast

lady at the front desk yelling at kids from canada because they didn’t have a room for them and they wanted

my family and i like the breakfast.

claim to have free wifi, but it doesn t reach the 5th floor

the laundry mat, the gym and location.

free laundry and parking are huge in the nice local

gym and laundry area in the same space separated by just a wall, so not a very private gym session

there is also a laundry area to wash clothes if need be

i loved the cleanliness, the breakfast, the pool, the gym and laundry area, and the location

breakfast and laundry

no working on site laundry and bad lighting for the sink area

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast was subpar could ve been better but wasn t terrible, also online it stated the

kindly offered us a big suite which was spacious enough to accommodate us (two adults and three kids)

onsite parking and laundry

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

my kids walked around with their shoes off for a few minutes, and then the bottom of their feet were

clean room, nice talking personnal, parking lot an location

room was on the top floor, last room to stairs and laundry room

the only thing i wish would've been better to make this a 5 star is - ensuring their laundry rooms are clean,

in the room was frayed, pillows were small, party in the parking lot but no one bothered us

oh yes, and parking is free hassle free

the breakfast in the morning was pretty good too

customer was great l like that the hotel had breakfast fir the guests, pool and gym

customer was great l like that the hotel had breakfast fir the guests, pool and gym

the pool was my favourite part it was empty so yes this is my favorite by far

too many kids and their teams playing and running up and down the halls.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

the pool was cloudy and needed treated

breakfast was great, the atmosphere was amazing, and the room felt very cozy and comfortable.

great pool was fun dave and busters right beside it

all the amenities were fully functional, and breakfast was excellent

the breakfast.

laundry machines only take quarters ($3 per load and another $3 to dry; 45 minutes)

lots of towels comfy bed and fully equipped kitchen was a major bonus

room was huge, the washbasin was next to the bathroom which is great for couples/families, the kitchen had all

was very clean and safe, breakfast was ok, pool was nice, gym and basketball court was very nice

ran out of some food during a busy time at the free breakfast.

one of the reasons i booked this hotel was because it showed photographs of a guest laundry - this is something

the staff and access to next doors laundry, pool and hot tub.

the breakfast was very good

complimentary breakfast had a good selection

sucked caused we expected the pools to be closed but atleast the sitting area available also wifi is hit or miss

the free laundry access on the third floor, loved the free shuttle to the metro station, loved the spacious

good breakfast selection and laundry available if you bring your own detergent

there was free laundry also, which was nice

breakfast, free laundry, very good wifi

there's a free self-service laundry which was quite handy

their way to get late night milk for my child, forgotten toothpaste and tooth brush and coins for laundry

laundry machines were expensive and didn t dry clothes all the way

pool and breakfast and location

in line in front of me was offered many informations towards parking, time of morning breakfast, gym locations

a preferred customer parked in preferred parking and car was covered in flowers from the trees that are near

be nice just to be able to check in what s going on the only real issue was lack of laundry

it was dusty, no laundry facilities

the room was really nice and quiet. it was great that they had a community kitchen.

the rooftop bar and servers abs bartenders are great

tv wasn t connected to wifi and in the end we could only watch few channels

it took me a while to figure out the shuttle bus schedule. no access to laundry.

trader joe's and a dry cleaning and laundry business were used during our stay

shuttle to the train station only, no laundry, 10 minutes walk from the metro

was no place in the hotel to do laundry

a guest laundry would be helpful, shuttle unreliable during weekend

dirty laundry pillows burned lenient

intermittent wifi

very spotty wifi connection.

the wifi isnt working.

poor wifi, lingering odors

was clean and i was on an extended stay so it was nice to have a laundry room down on the first floor

the laundry was 175 for wash and 175

the guest laundry facility is very considerate to guests staying for a few days or a week, especially in

the first impression right there is poor because of all the laundry stuff and the rest

i was given new laundry at my request

there were no laundry facilities

i like everything in this facility and having a laundry room would be even better.

to me about putting in a request for room cleaning at a certain time and no one told me about the pet fee cost

people hanging around in the parking lot, very late in the evening and this hotel isn't in the greatest area

they had a awesome breakfast.

also been in others hotels on this level where the laundry room was complimentary

little pool for kids

near many local restaurants- plenty of parking - great staff.

kids in the next room and hearing ac units go off and on

no wifi for guest who are not rewards members

cheap laundry and a fitness room supplied with a good weight range dumbbells

homeless people, they're loitering around the entrance, walking through the hallway with dirty laundry too

we only stayed 1 nite but used the laundry facilities every thing was

on the first level, there were computers, newspapers, fruit, a breakfast room, a gym and a laundry room

there is also guest laundry available

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

the room was a little small. the laundry was unavailable due to the covid-19 restrictions.

coin laundry room is so small with only 2 laundry machines

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

location next to metro section. it had a laundry facility for guests to use.

are spacious, bathroom has great products, the gym is well equipped and spacious

on the same floor and when we got there we couldn t get that and we were traveling with our kids

also the gym was very nice but also they ran out of towels and cleaning wipes and it was 8:00 am when i was

no refrigerator, just a bar type cooler.

did not offer complimentary wifi

unfortunately, the chemical smells used in the lobby and the laundry make it too unhealthy to stay here

the ventilation system in the lobby and the sheets/blankets have chemical perfumes in them from laundry detergent

could be a problem if more than one person needed to do laundry

ev chargers on site were what convinced us to stay at the marriott courtyard silver spring

front desk staff never told us vital info: can we use the hotel phones, how to access the wifi (meaning does it

laundry was expensive

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

metro, good eating places nearby, pool, gym and laundry

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

nice amenities / grocery selection downstairs ( with laundry detergent and microwavable meals

like the privacy and having access to cleaning facilities such as a laundry room and 24hr store near by

convenience to public transport, cheap laundry facilities, friendly staff

our room stunk of smoke which effected the smell of all our laundry

they had laundry facilities and free tea and coffee in the mornings

the laundry took my money because it wasn

the gym was very nice! the rooms and common areas were very clean

tried ordering coffee via room service but their machine was broken

hotel is very well located with an amazing and huge gym

the best part was the bar and restaurant on the roof

i enjoyed the lobby bar

and you can do your laundry

very clean. parking lot available and also self laundry service

breakfast was awesome, the room was spacious and clean

i didn t like how small the elevators are and the gym equipments didn t work

unable to access wifi/ internet on personal phone.

coin laundry for guest use

skip the hotel coffee bar and starbucks and head to any of the numerous ethiopian coffee shops within a few

it was 3 am, my husband, my kids, and i were tired, and i received nothing but attitude, and nonchalant behavior

covid, there was no bar or food

the coffee shop & bar in the lobby were closed due to covid 19.

night someone was mugged in parking lot

bad was extra comfy, the staff was very nice and the on site parking is awesome

they have smoking rooms.

roaches in room and cigarette smell in non smoking room.

rest nothing good about the place no wifi no tea/coffee in room door locks not working

laundry

no washer and dryer in this hotel. couldn't wash my laundry.

no laundry on-site

we needed a laundry, washer and dryer. it would have been nice had there been one available.

nice gym

the laundry facility dryer could be kept better.

friendly staff, laundry, pool

able to have breakfast, it stops serving at 9:30 and you were not able to take it to your room

on the sleeper sofa had a plastic covering under the sheet which made it very loud when the kids were sleeping

i do not like hotel who accept pet.

free laundry

nice if they have more than 1 laundry machine so guests don t have to wait to use it

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

no laundry nearby or self service laundry in the facility.

also has a free laundry for any travelling and needing to do some washing

room. bed. gym. lobby space.

wifi quality, bathroom doors

was a bit cold, wasn't offered any explanation about hotel features, wifi, neighborhood tips

there s a charming irish pub around the corner where we ate dinner with our kids and a corner bakery on the

gym is a bit dingy

it had no laundry room, and it leaked in the shower all night.

no laundry facilities, no pool, no parking

please prepare the amenity more like tooth brush and laundry bag, and slippers.

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

) so for who likes continental breakfast to pay $25 is excesive specially if you go with kids

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

there's some sort of hostel or soup kitchen that causes

i liked the atmosphere, dining facilities, bar area and the lobby store.

room service 1am hot and delivered quick

laundry is available, but for a fee

there was a gym and a laundry room as well

also, it would've been nice to have more laundry machines and dryers

laundry charges

laundry is 2,00 per load (same price for drying)

we really appreciated the breakfast, having a guest laundry and the spacious suite with kitchen facilities and

place is good, and personnel is good too, possibilities for laundry and location

there was a laundry room

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

also there s a laundry room

the pool was closed during our visit, and they do not have a spa.

room service menu was a little limited but was very easy to door dash

we sat at the bar had a drink, wings, and potatoes

staff was great , only down side was the pool , the pool was tiny and overcrowded therefore couldn t use it

the rooftop bar service was great as well

the laundry room was easy to use

staff and location was great. staff was kind and accommodating. on site laundry

half bottle of body wash and no laundry bag in the room

guest laundry spacious room

- bed sheets were soiled, had marks on it looked like the laundry was not good, but spoke to the lady in charge

my kids loved the beds, large tv, complimentary streaming services, and the indoor pool

they have starbucks in the lobby, a lovely gym and an indoor pool

no pool

the fact we couldn t utilize the bar and we had to go downstairs to pick up door dash

enjoyed the indoor pool

have no complaints about the property itself other than no onsite laundry access

the gym was really small and so were the rooms.

btw - there is no restroom in the basement gym which is a little inconvenient

enjoy that it was pet-friendly and the service was great and accommodating

chose for one because the floors were wood/tile rather than carpet and we had a small dog

loved how the location had laundry and was walkable to everything of interest

the bedding was worn and we had difficulty accessing the laundry until mike sorted us out.

weight room and laundry

to prepare fresh vegs/diet committed to, gym 24 hrs, laundry 24 hrs, cvs downstairs, super spacious with separate

check in took forever. they said the laundry was backed up.

having to pay for guest laundry.

that there was a laundry facility, and free breakfast with coffee.

was so clean, smelled liked fresh laundry when we came in

the guest laundry

great breakfast selection every morning. clean room and able to use laundry facilities

- i had to wait in the laundry room for 20 mins to get the detergent

two of the washing machines in laundry area out of order making it hard to get washing done.

laundry room

if you go in person to collect paper cups or for laundry detergent etc, then you need to stand in check in-

location, room, laundry facilities

laundry room for your convenience (works on coins, washing detergents can be purchased at the

on site laundry helpful for long stays

also - a laundry on site, so you can stay a while and cheaply/conveniently do your washing

having the laundry onsite was helpful

big rooms, excellent breakfast, well-equipped gym and laundry room too

the location, guest laundry, restaurant and concierge

room service took a very long time and did not include silverware

our request for early check in was accommodated with great ease

our request for privacy but still making sure we didn t go without restaurant workers and bar area also were

wifi was not free! rooms are a bit pricey.

room service was delicious

great gym space and amenities along with great location.

gym was amazing very spacious gym

bar on property, tap room restaurant connected to property, starbucks on site, parking at location,

room service is like come and pick up in plastic things i don t like it

wifi was not strong, and i had trouble streaming videos and accessing some work systems while i was

not a lot of amenities such as pool or room service but that's not what i was looking for

wifi was slow

appreciated the late check out for 12pm and the option to work out of the library after checking out

comfortable bed, real spacious bathroom, fast wifi, good restaurant, perfect window shading for well sleep

location and the 24/7 gym.

hotel was pretty and clean. very popular rooftop bar upstairs we got to experience

would be nice if lobby bar opened earlier than 5:00pm or rooftop for a afternoon cocktail

not suitable for families with kids

the breakfast is also overpriced at $25 for adults and $12 for kids