laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

the pool was beautiful

everything is very close and they have a private parking, which is a great option in that place

tv was made up for with good wifi

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

location; breakfast was good; quiet

loved the breakfast in the morning

the hotel which is quite new and modern the breakfast that has anything we wished for the hotel was very calm

wifi wasn’t working for about 24 hours

i didn't use), a mug, toiletries (towels, toilet paper, soap, shampoo included) and free wifi

the wifi did not work very good in the room

room is clean enough with room service

room service was done every day (not absolutely perfect, but they tried)

staff was very friendly and facilitated an early check in for us which was great

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

to having great evening meals and be able to return during the day and relax in the lounge with bar facilities

our group found something we were happy to eat, including kids

good room. clean. nice staff. location. good gym.

would have been nice to have a self serve laundry.

good breakfast

good wifi

fresh orange juice at breakfast for bar soft drinks reception staff so friendly

24 hour room service as advertised and reception didn't answer after 8

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

amazing breakfast and friendly host

the kitchenette and the bathroom have all the amenities needed and enough space to feel comfortable

had a great and memorable stay at this beautifully and tasetfully renovated bed and breakfast

room was very spacious and nice, with an electric fireplace

manuel, the owner drives to the property every morning, prepares a beautiful spread for breakfast and ensures

only couple of things to keep in mind (which did not bother me much during my stay): - the wifi and connection

only suggest that there be coffee making facilities in the room ;-) and just a warning, there's a bar across

only thing i did not like was that downstairs was a bar open until 2am and you can hear the noice clearly in

would have been the icing on the cake if there had been a small pool

fireplace in our room didn't work very well. bur its minor

stopped in the middle of checking us in to deal with a telephone request from another client for room service

the staff were helpful and accommodating and the spa treatments we had were good value

breakfast and very nice outdoor space for eating and drinks

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

the price for the laundry was very reasonable, and they did a great job

we had a bit of misunderstanding about laundry, that personnel resolved well

parking in sintra is impossible so we chose the hotel with free parking

room is very comfortable, breakfast rich and versatile

the room was very comfortable, with all the facilities you could need, fluffy towels, laundry and a delicious

beautiful, clean environment, self check-in, laundry facilities, very friendly staff, i’ve never experienced

convenient laundry services available to guests

they even had a laundry that they made available to us

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

bar service at the pool was fantastic

room; great breakfast; overall building & grounds delightful; excellent pool & sunbed area; secure & accessible

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

same with the bar and drinks prices

from the trails to the peacocks to the rooftop to the pool to the gardens to the mazes to the fountains - it

hotel to the trip transform the entire week to a magical 5 days, the stuff was extremely helpful, breakfast was

nice breakfast and game room

control and the sintra one way system - you can save hours by walking a very short distance and parking in the

the staff in the bar and dining room were attentive to every detail and recognized us from the moment we walked

it is a hike into the central part of town which would not have been an issue with older kids except for the

wifi - connection not good

the location was very convenient to all the local castles0. free parking was much appreciated!

accessible parking, incredible hosts, fantastic breakfast and daily travel planning advise

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

appartment had its own parking with direct access to appartment

fact that the flat didn't have the kitchen essentials

no in room coffee laundry was a little expensive (20 euros for 1 bag)

not allowed to do laundry in the room even though there was ample space outside.

in house laundry offered excellent service for a traveller

it was quiet, with a private parking that was easy to find and

a bit tired in places, a few repairs needed and kitchen appliances could do with an

variarity at breakfast, we stayed 14 days, 14 days the same breakfast.

and they are pet friendly, which is a huge bonus!!

convenient location, great breakfast with many items fresh and diverse

needed a pet friendly hotel with our 2 small dogs and an internet search revealed that they do accommodate

wifi was awful during the first night, we could not even connect to the network

a big breakfast eater however, everything we needed was available

for them, from outdoor playground, obstacle courses, to indoor bouncy castle, soft play and two pools

loved the pool area and the fact that the kids club is near the pool where you can leave your kids with the

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

as it is shallow, 1meter depth and kids enjoy to play there, but temperature could be improved

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

laundry is picked up only on certain days

good sized room. linen and room service good

facilities + breakfast, pools & outdoor area. parking is very handy.

was a very nice stay, with all the necessary confort, and an excelent breakfast

property, clean, quiet, modern, spacious rooms and nice spa/pool/gym/hot tub/pool table facilities

be best to get here by car, there is lots of parking, it is slightly remote and tricky for local taxi companies

small pool with plenty of sunloungers and few guests

delicious breakfast

breakfast was plentiful and tasty

staff not to sure about wifi connection

superb breakfast, right in front of the beach, easy access to sintra by car or tram.

no wifi inside the room, too expensive for what it offered

poor breakfast, no wifi connection in the room, noisy at night

i loved being right on the ocean but still having a pool

big selection for breakfast, easy parking on site

wish the breakfast had been available before 9 am for the day we drove to the city of sintra

plus, the separate bungalow we stayed in has a kitchen, so you can do some (limited) cooking on your own

it offers big rooms, free parking, nice breakfast view

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

we would have loved a laundry rack and maybe a dresser in the room

there also is no info about room service, laundry service, restaurants, etc

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

the bar and the billiards, there is nothing to do on rainy days, especially for families with kids

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

room service 10 as well.

location is great: in a beautiful quiet residential area up the hill from the famous casino estoril so you can

it is walking distance to casino, many restaurants, estoril train stations, and the beach

spacious rooms, spotlessly clean; a gorgeous pool at the perfect temperature; a tennis court,gym and spa and

club has everything such as pool, gym, game room, spa and tennis courts

could have had few more kitchen utensils and provided washing up cloth and liquid .

opening times of the gym wasn't great (10

kids enjoyed the pool and there was no rush for sun beds as the pool only starts getting the sun

right across from the casino and close to the beach and a short train ride to cascais

some of the parking places are only for skilled drivers ;)

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

location, near to all facilities including the casino and beach

bathroom was small. free parking was confined.

poor at times non exsistent wifi

pleasant swimming pool

the park in front of the casino & cascais promenade are very beautiful

was responsible alone for the tasty and quite rich breakfast and she helped us a lot with our 2 kids during

and quiet when you get back from a day out hotel needs some maintenance carried out mainly around pool area(

the pool and the price was very good for what you got

the room and the bed were comfortable, with variety at breakfast and music in the lobby in the evening

bedsheets looked used. no water in room or small treats. put me in room next to kitchen?!

there is even a big garden at the back with games for kids

the bar food, up to 19:30, was excellent

the hotel wifi has no password and therefore is 'rejected' as unsafe by various websites

the hotel is nicely located and i have enjoyed breakfast every day

were, in the beginning, a little unflexible with opening the breakfast, i had to leave at 07

the bar tenders were great, especially the man who runs the bar at night

the pool is very nice, with great views of the buildings around it while still feeling secluded

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

furniture, room service entered the room while i was in it twice without knocking door, reception refused to

open the pool bar and don t let the pour servants run til they collapse, that way the guests will be able to

and paid full charges for room service breakfast despite having breakfast included in the rate for our suite

lovely grand hotel. rooms well appointed. breakfast excellent. gym and spa lovely too

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

also the swimming pool was up lots of stairs, i was afraid the kids might slip on the way down

we also enjoyed a couple of quiet hours at the pool (no kids

breakfast was good value

laundry services are

great hotel, good location, roof top pool, great spa and breakfast.

view, great rooftop bar/pool, fantastic breakfast and lovely gym/spa

amazing breakfast with incredible staff. the rooftop swimming pool.

very helpful, attentive, and kind staff. clean rooms and hotel facilities. good breakfast.

room we were in was under the restaurant and bar and therefore could be rather noisy

spa is quite small (especially the indoor pool)

good gym, nice rooms, excellent breakfast, good location and friendly staff

excellent buffet breakfast (although maybe not the greatest value). the gym was good.

good restaurant and breakfast

the breakfast was adequate and perfect for the price

even though there isn't a fridge in the rooms, they let me keep my lactose free milk in their bar fridge

location is superb, staff very nice and good working wifi. good quality-price

place to stay just outside lisboa for good price, nice staff, great wifi, and fine

no fridge/mini bar in room.

no laundry on site. no family rooms.

parking is a bit wonky as it's a popular surf spot, but they do have parking (you have to get a key

very friendly and helpful staff. good place with kids!

wifi did not work, rooms need to be remodeled. windows glazed over.

the breakfast could be better. and the pool was not clean.

drinks from the bar were great as well

the breakfast was delicious and cocktails in the bar amazing

i also worked whilst here and i could get wifi everywhere (even by the pool

pool area

the best hotel in cascais, very beautiful and cozy breakfast is exceptional and the owners are

the atlantic coast, the staff is super nice and helpful, rooms nicely decorated and comfortable, breakfast was

wifi access bathroom hooks for wet towls in room better space to chance when you arrive before you

amazing view. great breakfast. everybody was very friendly and helpful. good parking.

the restaurant does not allow kids under the age of 6 so we had to eat at the bar.

the staff was wonderful especially bruna and the breakfast waiters

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

wifi in the rooms could be better

excellent breakfast, free parking, free access to a pretty good gym, wifi mostly ok

delicious breakfast especially great choice in fruit

at the room service menu , we headed to the restaurant

the breakfast has a generous selection of fruits, cereals, yogurts, cheese and cold cuts

room service was unacceptable - little choice and some items from the menu were not available

the parking is at the private place at the entrance - easy and rare nowadays in city centres

internet and wifi could get a bit spotty at times

no laundry

property with stunning garden including outdoor restaurant and bar area

staff was really nice, welcoming and supportive, the room was lovely as the hotel and garden, breakfast was

stunning food exceptional bar staff amazing we will be back thank you v

breakfast

no laundry service.

it might be worth considering a gentler method of disinfection during laundry

laundry services

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

allowed us an early check in

the breakfast was nothing special

breakfast selection was quite limited and i had expected a wider and more varied choice of food

breakfast was alright nothing

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

the ongoing works nearby, poor breakfast choice

very friendly staff, comfortable bedroom with balcony, lovely pool and good gym.

the breakfast bar area didn't feel suitable for an afternoon beer

mini bar is empty and there are not even spoons in the room combined with an 8 euro room service charge

the gym, pool and room were perfect and the breakfast and staff were excellent

the spa and pool looked very nice but i did not use it on this occasion

outstanding location. good breakfast. the staff is helpful. good wifi access in the room.

even had gluten free bread at breakfast for me.

wifi signal on our room is very low

location, cleanliness, breakfast, free & fast wifi

clean , good wifi , air conditioning worked and a good breakfast

excellent room service and laundry facilities

gym is incredible as well as breakfast

personal, 55 inches tv with more than 200 channels, tasty breakfasts and free of charge car parking

pool and spa facilities arent in the same building, you need to cross the road.

only has an indoors pool and gym but otherwise fantastic hotel

did not come to clean room all day, although they did come in at some point to deliver folded laundry

i used the laundry service, which was swift and all nicely done

no preferred king size bed, no minibar, no iron or laundry service

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

everything was great except the wifi, need some upgrading.

our kids loved having the option of the playground at the onyria boutique and the kids' club was a hit

everything about our stay, although we did notice that the indoor pool is only accessible to kids from 9:00-11

steak dinner in the bar listening to luis playing the piano and hearing his stories of estoril casino and tom

more options for bar at pool would be good.

one of the kids did sleep with us and we all slept comfortably

i had a laundry service in the hotel. and my clothes things were torn and damaged.

the facility caters for local kids with special needs or are disadvantaged

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

breakfast is a little confusing and unfortunately at 9:30 was empty therefore the options available

property grounds plenty of space for the kids to run around and play

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

the onsite shop, laundry, cafe and restaurant were very handy

the grounds are great, we used the bakery, laundry and shop while there both of which were fantastic

nice cafe, grocery & laundry on the grounds

the restaurant & kitchen team - amazing food and service that feels genuine, not scripted

we stayed in a 2br suite with a large living room and a nicely equipped full kitchen

staff and the breakfast

the pool the breakfast the outdoor space the big rooms

room service took two hours to bring dinner

cute rooftop sundeck and pool

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great

breakfast was superb

didn t have dinner but had a drink at the bar and watched the chef and it looked amazing

breakfast is good with many options

laundry service was disorganized

the breakfast is delicious and they catered to my gluten free allergy

breakfast service out of this world, amazing buffet, omelettes cooked to order, sat outside in the

2) there is no room service and at times that's a bad thing, especially when you need to replenish your drinking

several times we went and the kids was jumping in the pool while you are having a relaxing swim

the laundry at the hotel is extremely expensive

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

please put the pancake machine in a table alone! kids block everything due to the pancakes.

fact that they’ve asked for everybody’s id’s including kids when only one person booked the stay and that

please put the pancake machine in a table alone! kids block everything due to the pancakes.

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

in general it is a very good hotel to travel in family (we were two adults and two kids)

excellent location, staff very attentive and professional. good facilities. excellent breakfast.

three swimming pools were a nice value added considering the many kids running around

they lost a t shirt of mine during the laundry

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

laundry service

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

the pools, kids club, activity ranges made for a varied and exiting plan each day for parents and kids alike

and 5 per child per hour for the family room (small, windowless box with a baby slide, ball pool and chairs

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children’s park

a bit more promptness is service around the pool restaurant and breakfast

very suitable for children. staff very pleasant, thoughtful and helpful. kids club.

lovely pool area

limited facilities in room eg tea making / working fridge lots of boys golf

we really enjoyed relaxing by the pool too

golf courses accessible

the room service knocked on the door and tried to enter already before 9am while we were still

room service was not good at all

chose this hotel as it was one of the few 5-star in the area with a kids club

the grande real villa italia hotel & spa was so perfect, we extended our stay an extra night

the beds were so comfortable and the breakfast was amazing with so much choice

building, location, spacious room, spa, pool area

location, poor accessibility with sliperry ramps, unloading luggage in the rain is a torment, no room

there were lots of space (even for car parking), and the swimming pool looked great

great for families to enjoy with the kids

very good value for the money. friendly staff and nice pool area to relax. recommend!

the breakfast was amazing, and the serving staff was attentive

location cannot be beat; parking is free and very easy; the staff are friendly and helpful and there is still

is no spa or sauna

be a bit noisy in the evening with people dining and staying late in the restaurant and bar (our rooms were just

style pool bar rooms

no wifi in the room, hard to adjust water temperature of shower, sound proofing could be better

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

first of all, the pousada had just changed its wifi system and it wasn't working anywhere, not even at the

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

great staff and great breakfast in a terrace by the pool

breakfast, really beautiful views

my kids loved running around the property

wifi is quite weak and unstable in our room #4, we had to sit in the shared kitchen for better

the breakfast was just delicious, and the surroundings breathtaking

the very overpriced laundry service

wifi works only near by pool, other locations are not covered

street noise from the pool area.

fabulous bed and great breakfast

car parking a little disorganised but that appears due to the layout of the hotel.

only the cost of dinner and the spa and gym.

also some developments in this area and the gym would be good

a big shopping mall is 5 minutes away by car so kids are covered with food (or you with a porto or a beer)

wifi connection was temperamental and unstable

pool was cold +17+18 c, but temperature outside was +30+35 c

no microwave or self laundry facilities

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

it is a very well-organized hotel (nice kitchen and bar - swimming pool), very clean rooms and friendly personnel

breakfast - not a great selection however, i was fasting for ramadhan and the hotel provided me

the breakfast bar could have had more of the portuguese breakfast versus the continental breakfast

free parking

pool was lovely and clean

no wifi in the bedroom

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

the hotel rate included a wonderful buffet breakfast

breakfast is simple but very tasty and freshly cooked everyday

beautiful rooms, delicious breakfast, and outstanding staff

cleaning breakfast

wifi was fine

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

breakfast is included they had a decent selection and a great coffee machine

service and wifi, smelly bathroom and not clean, supposed to be nonsmoking but people smoked in hallways and

the male receptionist was not pleasant at all, strong smell of smoke and alcohol coming from the bar alongside

the breakfast

breakfast and breakfast

so to iron a shirt (after business traveling) one has to use their paid laundry

the water in the kids pool was colder than the main one, not great as kids do tend to get cold faster

room service complicated and no restaurant by the pool

the balance between the old architecture (includes a church) with the modern (rooms , swimming pool area) was

the staff is friendly and room service outstanding

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

the staff were friendly, professional and very helpful at the reception, the dining room and the bar

really happy with room it was very bright and spacious with a big balcony overlooking the sea and pool area

the flies in the swimming pool lounges were annoying! :)

a kitchenette with no sink

laundry available

parking in front of the room

the buffet breakfast was very good

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

beautiful pool and view. comfortable and clean.

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

was clean staff were friendly and helpful breakfast was excellent bar - food and drinks were

great stuff, nice bar and not so far from city

teenagers loved the pool

the hotel is amazing! free parking and in room laundry!

the laundry machine in the room was unexpected and so great to have

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

very good location, good room, comfortable bed, parking for a car and a very tasty breakfast

bus stop returning to lisbon is about 100m away and guest parking available

wifi depends on where you at in the hotel as we stated in two different rooms across 16 days

convenient parking with tesla charger

we loved everything, very friendly staff, great breakfast, great location

i wish there would be laundry room there.

very clean and comfortable! affordable and great breakfast! perfect for our short stay !!!

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

very good breakfast clean room convenient parking

being very picky no mini bar in room. however i didnt need for the 1 night stay.

no in house laundry service provided

breakfast wasent a lot of options

the restaurant and gym

breakfast had many options and was delicious

breakfast in the morning was excellent

buffet could use some variation, rooms are a bit outdated, laundry service would be great

small room. rip off getting laundry done

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

there was a bouncy castle and play park and it looked like there were organised activities for kids as well

and always served with a smile , all other dining staff also very good , joão at the pool bar was fantastic

poor wifi .expensive

the breakfast

is only a simple cold breakfast but it is fresh

breakfast is very basic with not much option for vegans tends to be loud in the night

comfortable beds, good breakfast and friendly staffs! and no noisy tourists!