pool was very small and pieces help falling off the wall

breakfast and lunch at the poolside bar were really goid

everything was very clean and the wifi was spotless

staff, good breakfast, comfortable beds pillows and sheets, great water in shower and

perfect view on the sea in suite great decoration in the hotel kids park great quality for price

laundry services are

the ambiance, the pool, the location and the wonder staff, and the friday night lobby dj

spa is amazing, beds are so comfy

the only small comment i d make is that there was no air conditioning in the gym which made it tough to train

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

breakfast and location were both amazing.

room service after 11pm

awful kids fair playing deafening music throughout

had the 2 floor and the terrace of the bar was under our windows

the breakfast was adequate and perfect for the price

tv and wifi also worked well

room had everything needed: aircon, fast wifi, tv, balcony, etc

location is good and easy to access estoril casino or estoril congress center.

the casino is near too

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

close to train station ,the beach and the casino

wifi meals rooftop bar

barrier with spa staff

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

parking is limited but there is plenty of public transportation.

the room is big, and clean, casino estoril just around the street

nice hotel just in front of the casino, with big, comfortable rooms with balconies, nice breakfast, very friendly

hotel provides you with free parking

kitchen facilities a bit basic when local restaurants are limited

all facilities were clean and neat, the pool was a great refreshment

parking was a big plus

very friendly and accommodating staff, okay breakfast, good swimming pool

breakfast superb - pool and free towels excellent and never fully occupied

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

room service 10 as well.

cold swimming pool

5 minute walk to the casino

window isolation didn t keep room 217 warm enough for kids. youngest has a cold.

a nice pool with a beautiful and well-kept garden

i enjoyed how close it was to beach/ casino etc

wifi, location, size of the room, staff

location, wifi

- drinks at the bar on the terrace were a great bonus

hotel, nice place to stay, nice breakfast, excellent location, nice staff, nice inside pool and spa

great service and decent hotel gym

for our trip with 2 kids (ages 9 and 7), they had a blast on the pool even though it s on the small size

room all the time in a creepy way - the ac didn t really work and would shut down randomly - room service food

comfort, excellent facilities, cleanliness and very delicious breakfast!

club has everything such as pool, gym, game room, spa and tennis courts

had both rooms either side of us and were very noisy playing loud ‘bollywood’ type music and kids running

wifi code didn't really work, but i just used my 4g data plan

the kids had extra beds put in the living area

great little gym, staff couldn t do any more to help

the pool was excellent with all the facilities needed

the morning breakfast was a gourmet buffet and the hotel owners and staff were incredibly helpful and very

breakfast was perfect and the pool services too

staff are amiable and welcoming, spotless and lovely choices at breakfast thank you again for making our stay

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

nice swimming pool and clean rooms

the spa and pool areas were excellent and the staff was very attentive to our every need

beautiful views, good parking facilities, spacious and comfortable room / bathroom, good wifi, very nice outside

the staff is amazing (front desk, restaurant, pool, etc

great pool and good food in the restaurant

is perfect and the views are beautiful ; ease of parking in the premises, breakfast was amazing

hotel doesn't offer drink/food service in the pool area, you have to order room service to your room

no bathtub in some of the rooms, and room service (cleaning) often late (afternoon).

no laundry

the wifi was not always reliable but i didn't care about that as everything else was so good.

breakfast

wifi connection wasn't great everywhere so working from there has limitations but not impossible

the restaurant and bar were a highlight!

i had a laundry service in the hotel. and my clothes things were torn and damaged.

this is a good place for family with kids

property grounds plenty of space for the kids to run around and play

clean an good breakfast

mold, sometimes bit noisy from kids

the breakfast was nothing special

breakfast selection was quite limited and i had expected a wider and more varied choice of food

lovely hotel, great location, decent breakfast, staff is helpful and nice.

everything. breakfast was great. location was superb

the ongoing works nearby, poor breakfast choice

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

it might be worth considering a gentler method of disinfection during laundry

laundry services

no laundry service.

great, reliable wifi

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

i used the laundry service, which was swift and all nicely done

did not come to clean room all day, although they did come in at some point to deliver folded laundry

no preferred king size bed, no minibar, no iron or laundry service

room service was fast and efficient

small room wifi not working in room

noise from nearby bar with loud music until morning hours

breakfast was perfect

unable to leave window open due to bar next door which was not as issue at this time of year but imagine would

clean , good wifi , air conditioning worked and a good breakfast

laundry service was disorganized

several times we went and the kids was jumping in the pool while you are having a relaxing swim

i used wifi at a nearby store

delicious breakfast. heated indoor pool a godsave with kids.

sauna and indoor pool were closed.

and the gm is also visible - we had a beautifully appointed room with access to a small roof top pool - again

perfect location, perfect a la carte breakfast with exceptional cooking and the cherry on top was the staff

the bar never comes to life (which is

little gem, with fantastic attentive staff loved the comfortable beds, late breakfast option and scenic location

the breakfast is excellent. the staff are very helpful.

friday and our daughter arrived from usa night flight the day afterwards and we paid for there breakfast

be nice to have a better choice of did on bar menu after 6pm .

staff, room, hotel and breakfast. first class

the gym, pool and room were perfect and the breakfast and staff were excellent

people reserving beds with towels at the outdoor pool but not using them

the room was tiny, overlooking the parking lot

the pool and the design is in good taste and very upscale

lobby bar was closed the entire time

drinks in the bar were a little pricey and small

the pool was amazing to relax at and be right beside the sea

breakfast was excellent the fresh omelettes each morning were delicious, prepared by a lovely

tv has lots of channels and free wifi was very good

the kids loved the pool and the playground and breakfast was delicious with so many options

the food in the bar is simple, but to tell the true not expensive.

lifts being funny), room service took ages to answer phone, charges for some things seemed funny

quality was good but the menu was a bit boring (add more seafood or local food) kids pool was full of pool algae

the beds were so comfortable and the breakfast was amazing with so much choice

the wifi signal seems slightly weak in the room

i would have welcomed a greater amount of service around pool area.

chose this hotel as it was one of the few 5-star in the area with a kids club

are no laundry facilities and it s a little bit so less

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

laundry service

they lost a t shirt of mine during the laundry

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

three swimming pools were a nice value added considering the many kids running around

great service, great facilities, great wifi and great food

staff, amazing breakfast, cool building, great pool area and grounds, fantastic location and easy parking

beds were too firm for my liking. no laundry or microwave.

for sustainability, less laundry would be good

no microwave or self laundry facilities

big and clean room confortable bed balcony with view to the swimming pool

it’s a private company 10 euro or 2 people for 15 euro but on the plus side you got to use the spa facilities

ambient to much noise with kids and children few staff to old

the pool and services related to the pool were excellent

the pool is amazing, it goes from 0

it s close to the beach, but also has a lovely swimming pool

the pool and breakfast was great. location handy to all the great spots

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

nice cafe, grocery & laundry on the grounds

the onsite shop, laundry, cafe and restaurant were very handy

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

the kids club offers amazing activities for the children

facilities were great and perfect for our kids

super friendly also to the kids

they have some great free activities you can take part in and my kids enjoyed the kids club

the room was very well cleaned every day and the breakfast was wonderful

the very overpriced laundry service

hotel is located not to far from the town center but close to the local golf course the staff was extremely

the spa and wellness center were great, offering a good gym , better than most hotels we have been to in europe

no evening meal available & there was no bar after 7pm

for champagne for my birthday celebration) beautiful view from the room, great spa and swimming pool

the staff at the kids club could not possibly been better

everything! perfect kids & family hotel!

have thought of everything for people with kids e

very suitable for children. staff very pleasant, thoughtful and helpful. kids club.

the restaurant and bar food were delicious

spa was

everything was delightful, the children's club was fantastic, breakfast was good.

we also loved the little spa and gym and the view around the pool

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

plenty of options spa,gym ,food

good swimming pool and gym

they try to overcharge you for upgrading your wifi

the room had a turn down service as well as a regular make up room service so it was always clean

staff practically did gymnastics to make our stay perfect

atmosphere, great pool area for the kids, nice selection of restaurants in the hotel

laundry is picked up only on certain days

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

parking available on site

room service charge €8 swimming pool water set to a constant 25c - uncomfortable

laundry available

age 82, i would have preferred a room closer to the office as the wifi didn't work in room 36 so i had to walk

breakfast can be served a bit earlier e.g., 07.30

each room was like a little house with its own parking spot by the door

food at breakfast was great, but they should improve on scrambled eggs a bit

excellent room service and laundry facilities

i liked that it was possible to use the gym and swimming pool

yummy breakfast

breakfast was excellent with lots of variety. they even permitted to take a cup of coffee to go.

breakfast was really good and location ideal

the breakfast provided was both delicious and plentiful

wonderful breakfast and delicious cake and tea made fresh to help yourself to every afternoon

pool was a little smaller than expected and the hot tub was out of use but it didn't really affect

the breakfast was fresh, delicious and so plentiful, with gluten free options

delicious breakfast

no laundry on site. no family rooms.

very friendly and helpful staff. good place with kids!

wifi in room, only in the lobby but there are mosquitos in the evening, so this is very

dining and breakfast overlook the ocean

the car park was very busy due to surfers and beach goers parking in the car park

they let the kids run around like lunatics

they let the kids run around like lunatics

though the staff was extremely kind to our kids, i would not recommend it to families with smaller kids running

- we decided to order room service for dinner and eat on our fabulous balcony to enjoy the views

once the dining room was closed, we were told the bar would offer some light fare

the laundry at the hotel is extremely expensive

wanted hot breakfast. however we did enjoy it.

kids will love making their own delicious pancakes, on a very cool pancake machine

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

the bar was open for drinks and coffee even though no food was available sunday evening

so to iron a shirt (after business traveling) one has to use their paid laundry

the water in the kids pool was colder than the main one, not great as kids do tend to get cold faster

the lobby and bar are as equally beautiful and spacious

no coffee or tea in the room ( only room

the collection is beautiful, the room view, the pool, the spa everything is brilliant

super friendly staff, very comfortable rooms, and excellent breakfast

staff are very friendly and courteous. superb breakfast. steam room was a bonus.

a big shopping mall is 5 minutes away by car so kids are covered with food (or you with a porto or a beer)

it was a nice hotel it has pool and gym. the breakfast was also really nice

breakfast was excellent.

breakfast was excellent! the hotel is just 10 minutes drive to sintra.

pet friendly and clean and good staff

breakfast was also great

cleaner than usual ibis hotels nice staff bar downstairs if needed

convenient location, great breakfast with many items fresh and diverse

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

we got an upgrade and got a large suite with a balcony overlooking the pool and the ocean

free parking

wifi didn't work and there was no iron and ironing board

great breakfast too :) i strongly

parking mid-day was a challenge.

our kids loved exploring the small garden/pond as well

only thing i did not like was that the kitchen light and fan were not separate to turn on and off

room were extremely cold, as we are family with kids it was not an acceptable situation

wifi did not work in our room, seemed to be out of range

we had a bit of misunderstanding about laundry, that personnel resolved well

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

the price for the laundry was very reasonable, and they did a great job

three adult kids were very comfortable in their room with a small table and all the rooms have 10 foot open

and the pool was spectacular

there is no room service from eight at night

would have been the icing on the cake if there had been a small pool

and the breakfast is fresh and delicious

breakfast fast delicious and had a great selection

were upgraded to a suite (free of charge) which was fantastic as we had so much space

the only thing is that the mobile network and wifi is not so stable here

room did not have wifi but the other rooms did but there was a beautiful lounge area with cushions and couches

wifi wasn’t great and the room was a bit small with only one chair to sit except for the balcony

lovely, large room with excellent breakfast!

let us check in early great host during our stay accommodated my wife’s celiac disease at breakfast

the staff in the bar and dining room were attentive to every detail and recognized us from the moment we walked

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

no indoor pool and the outdoor pool was not usable.

hotel to the trip transform the entire week to a magical 5 days, the stuff was extremely helpful, breakfast was

would have been nice to have a self serve laundry.

24 hour room service as advertised and reception didn't answer after 8

outstanding breakfast

good wifi

no bar for drinks.

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

good room. clean. nice staff. location. good gym.

to having great evening meals and be able to return during the day and relax in the lounge with bar facilities

only then did we find that room service was available

very much the concept of the country villa: the property is big, has plenty of green spaces, pool, kitchen if

natas,coffee tea etc,and the breakfast was fabulous,exactly what you d want for a family with kids

had noisy neighbour with kids that made it slightly uncomfortable in the morning at 7:40 to 9 impossible to

host ana, calm and relaxing clean place, easy and free parking

my daughters loved the beautiful pool and the gardens

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

wifi on the last two days

the hotel which is quite new and modern the breakfast that has anything we wished for the hotel was very calm

wifi signal was weak and was not working in the room (#22)

well equipped, very cosy rooms, good breakfast, excellent service and support with special requests

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

the breakfast was delicious

the location was fantastic with loads of secure parking

the staff was extremely friendly and helpful, and the breakfasts were wonderful

the staff are very kind and wifi is good

room service was done every day (not absolutely perfect, but they tried)

staff was very friendly and facilitated an early check in for us which was great

room is clean enough with room service

the wifi was ok

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

wifi connection in the main house was good, but in our room it was weak and dropped out often.

room was elegant, clean, and well appointed with everything in the kitchen you could want

the included breakfast was to die for

the property is secure and offers a large parking area

the breakfast was amazing, and the serving staff was attentive

wifi and tv stopped working for a long time at night

it's a private property with free private parking inside gates

good parking place even for bigger van

the room was very comfortable, with all the facilities you could need, fluffy towels, laundry and a delicious

which was very comfortable; friendly staff; spacious room; the staff kindly allowed us to do our laundry; late

everything to the spacious rooms, locally made hand soap, robes, comfy beds and pillows, free laundry room,

great info sheet & map upon checkin informed employees did my laundry

convenient laundry services available to guests

rooms were very clean, staff were very friendly and breakfast was delicious

there was no one at the pool bar for a long time, when they joined we finally had our towels and they were very

bar service at the pool was fantastic

big plus with available parking and electric car charging capabilities

the breakfast was great, the pool was long for swimming and the people were super frindle

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

breakfast. there is room service but you need to go to the restaurant to make the order.

there is a lack of equipment at the gym and it's in the same room as the indoor pool so it's humid, hot, and

smell from the rooms,gym,pool was impossible to live with

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

very good breakfast

the laundry machine in the room was unexpected and so great to have

although we didn t stay long enough to do laundry, it s nice to have the option

access to my room was blocked by the staff and upon enquiring i was told that laundry bill is outstanding

the hotel is amazing! free parking and in room laundry!

i had a lot of laundry to do and could make simple meals

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

plenty parking on site

hospitality, cleaning, services, kids care

the swimming pool is closed from 7pm

internet wifi

the rooms were nice and clean. the outdoor pool area was amazing for group activities.

breakfast was amazing, tasty and with many options to choose from

no wifi in the room

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

no in room coffee laundry was a little expensive (20 euros for 1 bag)

covered parking was a bonus

didn’t use the pool too busy but great to have

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

there also is no info about room service, laundry service, restaurants, etc

we would have loved a laundry rack and maybe a dresser in the room

don't skip the bar and the restaurant, the food was much nicer than the restaurants around

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

hygiene and breakfast room and the kitchen ladies, fantastic

good breakfast

room was very nice with a balcony and a tiny kitchen

the room was very clean and tidy. good ar condition. staff in the kitchen are lovely.

location, design, breakfast, games for kids

great place, nice rooms, nice personal. very good breakfast.

no wifi inside the room, too expensive for what it offered

good location - 1 min to the beach. two big parking at 50m near hotel. fantastic breakfast :)

very good location near praia de maca. good wifi.

more breakfast options.

breakfast and breakfast

facility with centre, train and park for kids play

and i have an information to the director and for the owner, there is a lady work between the kitchen and the

there is no cook breakfast or options but you have cornflakes and a few options of bread.

there are only a few parking places in front of hotel, but plenty up the street and around the corner

arrived 21:00 hrs ; 2/close to lisbon; 3/ out of season(expecting to be quite place) and 4/free parking

also the free breakfast and wifi were a nice addition

it was clean and the beds were ok/good. kids were quite happy with the wifi!

free parking

wifi is weak

good price-performance hotel, very clean, breakfast included, elevator, very nice staff, room with balcony in

the staff was lovely and the included breakfast was varied and quite filling

is an exceptional hotel close to the beach and good breakfast offered

fast free wifi

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

wifi didn’t work in the rooms or on the tv -the pool could have been a little cleaner but it was

i wish there would be laundry room there.

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

wifi connection needs improvement, especially in speed.

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

excellent room service . reception and breakfast all friendly staff