we would have loved a laundry rack and maybe a dresser in the room

there also is no info about room service, laundry service, restaurants, etc

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

nice view from balcony, huge swimming pool.

it is old, bad wifi throughout the hotel and mediocre breakfast

just cofee in breakfast could be better.

very good location near praia de maca. good wifi.

no wifi inside the room, too expensive for what it offered

the wifi was very slow and room a little small for 3 people but ok

the pool at the back is a nice peaceful place to chill out

another nice thing is that they have very fast wifi

the building is wonderful, with old touches and an amazing interior, the view is lovely, the pool amazing and

breakfast includes eggs, toasts, ham, different cheeses, fruits and you can enjoy it on the ocean

wish the breakfast had been available before 9 am for the day we drove to the city of sintra

for instance, not a single waiter gave us attention at a bar while two or three were always standing around

staff, secluded grounds (pool and gardens), room and bed comfort, elegance & luxury of the property, service,

bar food and drinks were fine for us

in the room and we have to have the extra work of managing that the kid doesn't burn himself as kids move around

nice breakfast and game room

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

good wifi

hotel was a very good choice, specially if you go with kids

you can’t prebook parking so that was a disaster, also no wifi access was provided

bar service could have been a little bit more accessible

breakfast fast delicious and had a great selection

understaffed no one available in the bar most of the time no map of town available

my room was spacious and also had a lovely view

not allowed to do laundry in the room even though there was ample space outside.

in house laundry offered excellent service for a traveller

no in room coffee laundry was a little expensive (20 euros for 1 bag)

for kids there is much to do

playarea for kids no acc no fan it's was really hot ud83dudd25 no washroom slipper were there

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

wifi was not dependable at all

definitely recommend a visit to the hotels terrace bar as beautiful views and happy hour drinks

wanted a cocktail but the bar didn't have the ingredients for all those listed on the menu

breakfast with a good variety, friendly staff, good location in walking distance of several

only couple of things to keep in mind (which did not bother me much during my stay): - the wifi and connection

only suggest that there be coffee making facilities in the room ;-) and just a warning, there's a bar across

room did not have wifi but the other rooms did but there was a beautiful lounge area with cushions and couches

lovely, large room with excellent breakfast!

laundry detergent for the sheets was scented a little which one out of three people have problems

no laundry service provided.

were available, but there is no bar or restaurant onsite, although there are plans to add these facilities later

large private parking

wifi not good in two of the three rooms.

would have been nice to have a self serve laundry.

good wifi

staff were very kind and helpful. breakfast was delicious. room was very cozy. wifi was ok.

great breakfast. staff was very helpful.

no room service i would no t give them 4

small pool with plenty of sunloungers and few guests

delicious breakfast

excellent breakfast

wonderful setting, good food, friendly and helpful staff. swim before breakfast.

the breakfast was fresh, delicious and so plentiful, with gluten free options

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

well equipped, very cosy rooms, good breakfast, excellent service and support with special requests

just the wifi sugnal could be stronger in the room

wifi on the last two days

elevator and air conditioner next to it were awful noisy, kids couldn’t get asleep.

the wifi was great the first night but seemed to have stopped working later on the weekend

wifi and tv was not working on the day i was there

beds are comfortable and wifi is good

the staff are very kind and wifi is good

the host was very nice and allowed early check in, which made our one-day program in sintra much easier

washing machine was not included - a very expensive laundry service was available

groceries, laundry and shops are all at an easy walking distance

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

breakfast was amazing, as was the host

very well equipped kitchen, comfy bed and extremely clean

they even had a laundry that they made available to us

free laundry machines and detergent

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

beautiful, clean environment, self check-in, laundry facilities, very friendly staff, i’ve never experienced

convenient laundry services available to guests

lovely pool and friendly staff.

the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

location on the borderline outskirts , plenty of parking very welcoming staff , friendly and 20-30 min super

breakfast offers a great variety of fresh, high-quality options and is very well organized, with

we had a bit of misunderstanding about laundry, that personnel resolved well

the price for the laundry was very reasonable, and they did a great job

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

cosy fireplace in common room

lovely old world hotel. mena was wonderful at check in. breakfast was good.

great place for a family with kids, with very spacious and well-equipped rooms, a good location and superb

be aware of the market every 2nd and 4th sunday of each month that occupies the parking area in front if the

apartment, good shower, good but small kitchen area, two outside sitting areas

furniture, kitchen appliances, bathroom elements and even electricity sockets) was perfectly worked out and

great place for a family with kids, with very spacious and well-equipped rooms, a good location and superb

limited hours of the spa and pool facility

facilities for adults (michelin star restaurants, gym, spa) and kids (in-/outdoor play areas, pool)

amazing kids facilities great choice of restaurants comfortable rooms

loved the pool area and the fact that the kids club is near the pool where you can leave your kids with the

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

no laundry on site. no family rooms.

breakfast was excellent and so was the dinner - we ate in and the food was very good, with

parking situation

great free wifi and parking (even though the latter quite small comparing to the amount of cars sometimes

close to the main road was going on, which made parking difficult, but was no one s fault

to the location at the edge of a cape, it was extremely windy and could hardly walk from the parking in front

plenty of off-street parking for guests

breakfast was really good, and it is very close to sintra and lisboa

though the staff was extremely kind to our kids, i would not recommend it to families with smaller kids running

breakfast superb. all served fresh and beautiful crockery.

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

laundry is picked up only on certain days

staff super friendly. good bar meals

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

good wifi connection

we would have liked a secure wifi.

breakfast was excellent! the hotel is just 10 minutes drive to sintra.

didn't have time to have breakfast this time, but i know they have a very good breakfast

the bar onsite and restaurant are fantastic and very nicely decorated

staff and the breakfast

hotel, the grounds and pool area were very relaxing

swimming pool is lovely if you do have plans to go to the town or other places of interest around

gym was too small for a 5-star hotel, the pool beds had salt stains and should have been cleaned

to covid situation some services are limited or have restricted operating hours (gym, pool bar)

more options for bar at pool would be good.

one of the kids did sleep with us and we all slept comfortably

more options for bar at pool would be good.

excellent golf and excellent hotel

we enjoyed the spa services as well

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

nice cafe, grocery & laundry on the grounds

the onsite shop, laundry, cafe and restaurant were very handy

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children’s park

good link with the golf hotel next door and shuttle buggies between the two

hotel was immaculately clean, golf course was a great challenge, breakfast was good.

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

everything, specially the kids play area and the spa.

pool and breakfast were great

nothing really. too bad the pool-side bar/restaurnat was not open.

wifi was a little patchy.

club has everything such as pool, gym, game room, spa and tennis courts

swimming pool, kids table games

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

stayed for two nights, the room is clean the location is ok, but the wifi wasn't working in my room always

5 minute walk to the casino

it is walking distance to casino, many restaurants, estoril train stations, and the beach

there is even a big garden at the back with games for kids

window isolation didn t keep room 217 warm enough for kids. youngest has a cold.

the pool, restaurant and bar are fantastic. the staff are amazing! highly recommend!

nice staff and all infrastructure needed for kids (1yo)

location, wifi

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

good breakfast. quiet neighbourhood. perfect beds.

location, just a few minutes walk from the casino and promenade

kitchen facilities a bit basic when local restaurants are limited

location is great, super close to the casino, the beach and the train station

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

parking was fine either in spaces outside or small car park beneath hotel

wifi signal

bathroom was small. free parking was confined.

the hotel had adequate free-parking and modern rooms

the spa and pool looked very nice but i did not use it on this occasion

pool & spa areas were very clean & well maintained

were traveling with a small cat in a carry case and the pet fee was 85 euros

all good. indoor pool is small. outdoor pool is great length.

the spa area was relaxing and easily accessible

hotel, nice place to stay, nice breakfast, excellent location, nice staff, nice inside pool and spa

was great, but if we had to mention one small thing, the room service on the first night was a bit slow

the hotel is absolutely pet-friendly, which made our stay even more special

pool is rather small, just enough for cooling down, but not the thing if you like a real swim;

a bit noisy, our room was at swimming pool level and along the corridor to access it

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

i would improve breakfast

but okay if it should be 10+ i missed the flipflops and the gym might be a little bigger

the breakfast was delicious and cocktails in the bar amazing

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

breakfast is always a joy, especially if taken by the pool

spacious rooms, great interior of the hotel, delicious breakfast, the best view ever on the 6-th floor, relaxing

facilities are amazing, if you have kids it s perfect

although they do offer drop off laundry service, it s extremely costly

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

breaksfast amazing, quit zone. big private parking.

three swimming pools were a nice value added considering the many kids running around

we visited in february so it was critical for my kids to have access to an indoor pool and the hotel had a kid

the very overpriced laundry service

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

the wifi in our room never worked so we had to leave our villa everytime and go to the main building to

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't good enough

views of the coast, a small enough hotel to have a warm feel, plush luxurious breakfast area and spacious rooms

no laundry

my room even had it's own router to enhance the wifi signal

location and excellent breakfast

the restaurant and bar were a highlight!

staff was really nice, welcoming and supportive, the room was lovely as the hotel and garden, breakfast was

excellent location, good breakfast, amazing view, top service.

beautiful setting overlooking the sea , room service excellent.

fab view from the room (222) and from the pool terrace which extended round to the bar and restaurant

the location is superb, they offer free parking, the staff is attentive and polite, the room with an ocean view

the centre of cascais, right next to the train station and easy to drive to from lisbon with free parking on

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

no laundry service.

laundry services

it might be worth considering a gentler method of disinfection during laundry

there is free wifi in this hotel

breakfast was alright nothing

lovely hotel, great location, decent breakfast, staff is helpful and nice.

breakfast. every day the same. very limited choice.

the ongoing works nearby, poor breakfast choice

the breakfast was nothing special

noise from nearby bar with loud music until morning hours

small room wifi not working in room

unable to leave window open due to bar next door which was not as issue at this time of year but imagine would

bar and food was

nothing much. the bar was a bit basic but it was ok for us.

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

they lost a t shirt of mine during the laundry

laundry service

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

there is no functioning restaurant, there is no room service

rooms were small and kids were room was very basic, no comfort just practical.

to constantly go to reception to ask them for to get the room service to leave coffee every day & then to leave

the gym was cute but could have been a bit bigger

the hotel is nicely located and i have enjoyed breakfast every day

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

lovely comfy room right next to casino

the location is great for the casino, the beach or the gardens

breakfast was fantastic, cleaning service really good and staff just all around very friendly!

top servic level top location top spa facilities top swimming pool

did not come to clean room all day, although they did come in at some point to deliver folded laundry

i used the laundry service, which was swift and all nicely done

no preferred king size bed, no minibar, no iron or laundry service

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

limited room service option for breakfast

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

the breakfast was also pretty good and super friendly staff

there is a championship golf course one of the oldest in europe

kind and helpful staff, good swimming pool, tasty breakfast .

laundry services are

- we were given rooms on different floors, making it difficult for our kids to reach us due to elevator card

the ambiance, the pool, the location and the wonder staff, and the friday night lobby dj

it was very close to casino estoril

uniquely unskilled staff at the pool (consistently forgetting and/or mixing up simple orders), kids friendly

great restraunts for breakfast and dinner also a lovely bar accross the street

tv and wifi also worked well

location to train station, restaurants, casino, etc

close from the beach and the casino and restaurants, very good 2 stars

the breakfast was very varied and good quality

10/10 and the breakfast is amazing

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great

staff also offered us rose and delicious snacks while chilling at the pool

staff,ambience, rooftop pool. lovely breakfast until midday.

the service was exceptional from the people at the front desk to the wait staff at breakfast.

laundry service was disorganized

they re pet friendly and so welcoming

2) there is no room service and at times that's a bad thing, especially when you need to replenish your drinking

lots of kids in spa area - don t book this hotel for the spa

indoor pool is apparently closed on some days and outdoor pool is a long walk and not heated

very helpful staff! my only comment is room service could have been better.

walkable to the marina and the city center, easily traveled to lisbon or to play golf around

spa treatment and sympathy of the staff.

nice bar to have a drink in too

the spa was also excellent; the massage and sauna

the gym and spa are underground. could use better lighting and signage.

was very clean, beds comfy, bar and restaurants excellant, breakfast excellant and staff could not have been

very good breakfast

gym is not good. don't like the exercise equipment.

beautiful pool and surrounding area

bar was shut and i think that should have been made available to guests who did not wish to sit

only thing i would really fault is the rather weak wifi, in some public areas but also in our particular room

the room service was appalling, hubby tried 5 times to get service

if there was a spa it would have been more like a 5 star experience

loved the room and view and pool area was amazing to relax

i had a laundry service in the hotel. and my clothes things were torn and damaged.

this is a good place for family with kids

this is a good place for family with kids

breakfast is a little confusing and unfortunately at 9:30 was empty therefore the options available

not only you have a decent stay but in the same time you are helping the kids program

excellent room service and laundry facilities

only negative was the location but as far as we were concerned the shuttle made up for this.

great hotel. excellent breakfast. staff was very friendly. everything was great

spa was out of the hotel but it was just perfect

booking was for 2 rooms room for two kids and one room for the couple but on check in the stuff is refusing to

no microwave or self laundry facilities

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

pool, gym, wine opening

prices for evening meals would be helpful as kids don't eat as much as adults

buffet could use some variation, rooms are a bit outdated, laundry service would be great

small room. rip off getting laundry done

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

grounds & communal pool / patio area

wifi not secure

the breakfast

poor wifi .expensive

breakfast is very basic with not much option for vegans tends to be loud in the night

were a little hard and the breakfast was very basic but also free so not really a worthy complaint

wifi and breakfast very poor.

the pool is amazing, it goes from 0

no room service

the swimming pool is nice and well-maintained

wifi connection sucks

poor wifi on the property

the laundry at the hotel is extremely expensive

breakfast. wifi

small bar in reception/breakfast area

very good!! breakfast was very good, room and bed very clean. we really enjoy our stay.

great breakfast

the room was always clean and our laundry was kindly done on the request

the extra mile, free late check out as there was no one booked in our room that day and we got laundry done for

the breakfast was lovely

the noise from the restaurant/ bar nearby made it difficult to fall asleep

additional point, there is a nice bar / restaurant in the hotel and a

breakfast and cleanliness

property with all modern amenities, good service by ali & asif , good wifi ,free parking

location, facilities, swimming pool, staff, breakfast, it was an amazing place!

the food was good. the place was clean and modern. the pool was nice.

the breakfast was amazing, and the serving staff was attentive

parking was great, clean, friendly staff. great location - good restaurants nearby.

breakfast was delicious with plenty of options

rooms, good breakfast

good breakfast

very good location, good room, comfortable bed, parking for a car and a very tasty breakfast

the pool area was lovely but the water was freezing because of the time of

the gym did not have a running machine and was poorly equipped in general

hotel is hotel is located in a windy area - using the swimming pool made no sense unless we wore jackets

a big shopping mall is 5 minutes away by car so kids are covered with food (or you with a porto or a beer)

room service is ok

common kitchen is useful with the kids to bring snacks and drinks

when the facility is full, parking can be problem

a big spacious room, good breakfast, free parking spot.

only 3 appartments with large shared garden/pool area

breakfast, really beautiful views

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

very good breakfast

laundry available

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

can imagine much healthier breakfasts, plastic spoons and cups were astonishing option, swimming pool opening

food at breakfast was great, but they should improve on scrambled eggs a bit

very quiet, very clean ( our room was cleaned daily and all towels changed), great free breakfast in the

so to iron a shirt (after business traveling) one has to use their paid laundry

the spa was lovely as was the delicious food cooked to perfection

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

the water in the kids pool was colder than the main one, not great as kids do tend to get cold faster

there is a small indoor pool and gym

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

beautiful garden with a swimming pool directly accessible from your bedroom

proximity to the beach, breakfast, comfort, ocean view, room service.

the pool is small; suitable for no more than two adults with two little kids

kitchen was not equiped, bt for us as we stayed for short it was not problem, for longer stay maybe

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

kind of noisy and sometimes food smelling (our window orientation was to a kitchen vent)

the breakfast is delicious, the coffee is real, not instant coffee

breakfast maybe started yearly or another option for help people had yearly checkout.

hygiene and breakfast room and the kitchen ladies, fantastic

wifi was fine

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

the breakfast that was included and good meals and coffee were available from the kitchen

breakfast ,you have lots of options. the meals are very well served.

breakfast and breakfast

breakfast is included they had a decent selection and a great coffee machine

) the staff was very friendly to us, while wifi was good as

when i asked iron, i was told to use laundry service (fee)

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

great stuff, nice bar and not so far from city

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

we arrived as the bar was shutting but the barman very kindly got us a drink anyway

would be great if parking was available, especially when travelling with kids, but we understand it can be a

low wifi

another thing to be aware of: wifi is not the strongest, so if you need to work remotely, rather pack your own

it s also pet friendly, which we much appreciated since we travel with our dog

wifi ok