the pool at the back is a nice peaceful place to chill out

breakfast was super! the views amazing, parking easy.

wifi was not great in certain areas of the property and especially in our room

another nice thing is that they have very fast wifi

free parking on site, professional and extremely friendly host, delicious breakfast made to your own

the wifi connection lost connection frequently for a verry short period

wifi not in room and poor reception plastic sheet on the bed.

superb breakfast, right in front of the beach, easy access to sintra by car or tram.

noisy noisy noisy. very loud music from bar opposite untill 01.30. omg!!!

the wifi was very slow and room a little small for 3 people but ok

we would have loved a laundry rack and maybe a dresser in the room

there also is no info about room service, laundry service, restaurants, etc

were lumpy it would be good to have airers/pegs on balcony to save laundry blowing off the balcony

the offer of a laundry service didn t work for us as we needed the clothes on morning in particular but it

liked everything, wifi didnt work always well in the room

also, there is no iron/ironing board available at all… they offer laundry service at an additional cost of

i feel that the lack of an iron in the room is a bit of a let-down, although they did have a laundry list for

we had to pay for pressing through laundry service basically the hotel charges for everything on top so charges

with parking in a garage for our car

kids loved the kids club

no in room coffee laundry was a little expensive (20 euros for 1 bag)

in house laundry offered excellent service for a traveller

not allowed to do laundry in the room even though there was ample space outside.

playarea for kids no acc no fan it's was really hot ud83dudd25 no washroom slipper were there

also, they offer a kitchen but there were no pots, cooking utensils, or plates

one of the best parts was the pool, with fabulous views of the countryside

fantastic for family with young kids like ours

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

for instance, not a single waiter gave us attention at a bar while two or three were always standing around

spa is incredible, the setting is beautiful and the staff are friendly and welcoming

just one thing, there was no diy laundry. we had to walk to a laundromat.

seems like their laundry department had an issue

to having great evening meals and be able to return during the day and relax in the lounge with bar facilities

there is even a cute bar and restaurant to enjoy

view from my room is also good, but not from my kids' room

no laundry service provided.

laundry detergent for the sheets was scented a little which one out of three people have problems

the wifi in rooms was in/out, but was working in main reception area, so not end of the world!

great directions for finding the house in a very busy town and lots of parking

everything is very close and they have a private parking, which is a great option in that place

would have been the icing on the cake if there had been a small pool

a rainy evening with a working fireplace in the living room

room service was good

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

very nice and helpful staff, really good breakfast

nearby bar locals were a bit noisy but did in no way spoil our stay

the wifi was in and out, and slow.

is a bar around the corner of the hotel which is open late

(we had the heather room, king size bed with fireplace)

let us check in early great host during our stay accommodated my wife’s celiac disease at breakfast

staff was very friendly - you can rent bikes, beach towels, beach umbrellas and even have your laundry done

wifi on the last two days

wifi didn't work well in our room, hard to get connected

helpful staff location small boutique hotel with modern decor comfortable beds excellent breakfast nice view

well equipped, very cosy rooms, good breakfast, excellent service and support with special requests

would have been nice to have a self serve laundry.

the wifi was weak. we had to use our phone for internet connection.

have been nice to have a bar to meet up with friends for pre-dinner drinks and a nightcap but the lack of a bar

front desk, breakfast, location of the hotel, valet parking, room space, early check in, great

good wifi

good wifi

the staff are very kind and wifi is good

room is clean enough with room service

wifi and tv was not working on the day i was there

beds are comfortable and wifi is good

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

there was a good breakfast spread each day (although the hot food was never very warm

facilities were incredible ever little detail was thought off - even the fact of 24 hour pool , great views

breakfast offers a great variety of fresh, high-quality options and is very well organized, with

1 issue - the building work was loud making it a little difficult to relax by the pool but understand this is

convenient laundry services available to guests

great info sheet & map upon checkin informed employees did my laundry

everything to the spacious rooms, locally made hand soap, robes, comfy beds and pillows, free laundry room,

which was very comfortable; friendly staff; spacious room; the staff kindly allowed us to do our laundry; late

special extras including fantastic breakfast, complementary afternoon drinks and snacks, free laundry and much

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

kitchen was well supplied, though might have benefited from basics (salt, pepper, olive oil and

the included breakfast was to die for

room was elegant, clean, and well appointed with everything in the kitchen you could want

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

the price for the laundry was very reasonable, and they did a great job

we had a bit of misunderstanding about laundry, that personnel resolved well

the staff was very friendly, the breakfast was amazing and endless, and there was ample on-site parking -- very

the rooms are large, there's an assortment of rooms to relax in, a bar with snacks, a satisfying breakfast

we appreciated the kitchen facilities since we had to leave early for the airport and we were able to still

the caretaker was amazing and took care of my family so well, she always had a big smile for the kids and nothing

it is a hike into the central part of town which would not have been an issue with older kids except for the

fully equipped kitchen

wifi - connection not good

breakfast was beautiful and delicious

property, clean, quiet, modern, spacious rooms and nice spa/pool/gym/hot tub/pool table facilities

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

small pool with plenty of sunloungers and few guests

the breakfast provided was both delicious and plentiful

limited hours of the spa and pool facility

facilities for adults (michelin star restaurants, gym, spa) and kids (in-/outdoor play areas, pool)

amazing kids facilities great choice of restaurants comfortable rooms

loved the pool area and the fact that the kids club is near the pool where you can leave your kids with the

an amazing resort in the middle of a green park. great for golf lovers, spa and pool.

needed a pet friendly hotel with our 2 small dogs and an internet search revealed that they do accommodate

people everywhere and the smiles from the reception and bar /restaurant and breakfast was great,, tututours

the bar onsite and restaurant are fantastic and very nicely decorated

website booking should have made it clear that an additional amount of €15 per pet would be added to the bill

breakfast was fine a good selection

laundry is picked up only on certain days

the laundry is picked up only every second day.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

bar food was lovely

the gym it's a littlel basic

no laundry on site. no family rooms.

location, staff, food and drink, room, bar decor

beautiful setting, wonderful staff. bar and restaurant are excellent with good atmosphere.

marvelous location, room was clean and breakfast was delicious

it was great room. breakfast with the view! everything great!

though the staff was extremely kind to our kids, i would not recommend it to families with smaller kids running

wifi was not working properly

breakfast was really good, and it is very close to sintra and lisboa

wifi didn t work, toilet wasn t working properly,

they let the kids run around like lunatics

breakfast was nicely varied, the staff were super friendly and helpful, we required some laundry service one

buffet could use some variation, rooms are a bit outdated, laundry service would be great

small room. rip off getting laundry done

*breakfast with no variety, food temperature was rather cold *bad wifi

pool area

breakfast was a bit basic, especially if you stay more than 3 days

poor wifi .expensive

were a little hard and the breakfast was very basic but also free so not really a worthy complaint

wifi and breakfast very poor.

breakfast is very basic with not much option for vegans tends to be loud in the night

the room was always clean and our laundry was kindly done on the request

the extra mile, free late check out as there was no one booked in our room that day and we got laundry done for

additional point, there is a nice bar / restaurant in the hotel and a

the lobby and breakfast room is adorable and the staff so helpful

the breakfast was lovely

the kids area was a bit small but quite nice to entertain them for a little

gym is small and not well equipped

very nice staff, beautiful swimming pool - perfect for kids.

full a few times with corporate events so we didn't / could eat there in the evening, albeit room service was

time - nice territory but some areas were under construction in april 2018 - horse-riding and golf not far

had a range of free and additional charge activities like horseback riding, kids club, and golf range

more options for bar at pool would be good.

they have some great free activities you can take part in and my kids enjoyed the kids club

good spa but no gym

there forgot to put the coffee capsules to my room, and the wifi was not working all the time.

the onsite shop, laundry, cafe and restaurant were very handy

the inclusion of a laundry shop, along with a hairdresser and nail salon, further enhances the convenience

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

very minor issue is that the villas would very much benefit from a washing machine, the onsite laundry is

nice cafe, grocery & laundry on the grounds

they can do small upgrades on the rooms to make it better. but it s ok. the gym needs upgrade.

hotel staff were very friendly, breakfast was nice and a good choice, overall a very positive experience, and

comfort, excellent facilities, cleanliness and very delicious breakfast!

rooms, playroom for kids, in- and out pool, 15 min walk to beach of estoril no problem for us

my room was huge with a deck and a kitchenette and a bath tub

a bit more promptness is service around the pool restaurant and breakfast

not a complaint for alcoholic drinks etc but kids drinks are a little over priced eg

the restaurant and bar food were delicious

kids club supervisor/entertainer in a dedicated kids corner for breakfast and dinner, and great kids club and

girls aged 5 and 7 loved the atlantic pool, playground and kids club

there is no laundry service, but the site said there was

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

the room had 2 separate rooms, which allowed the kids to sleep in their own room.

glass tops especially if kids come in from pool wet

very close to all of the main attractions in estoril i.e. casino, beach and resturants.

pool

very nice and comfy hotel with great food, nice pool and playground for kids.

the pool, restaurant and bar are fantastic. the staff are amazing! highly recommend!

a nice pool with a beautiful and well-kept garden

window isolation didn t keep room 217 warm enough for kids. youngest has a cold.

you would have to get up a about 9 steps before you get to the lift - we had trouble getting our golf clubs and

parking is a great plus

wifi signal

parking was fine either in spaces outside or small car park beneath hotel

clean, spacious, short walk to the beach, train, bus, or highway. parking is available.

great car parking

very friendly and accommodating staff, okay breakfast, good swimming pool

room was big, bathroom was big, bed was comfy, breakfast was good

also breakfast in our room was no problem with a small service fee

room, beautiful large windows, even has a kitchen area with oven, microwave and fridge, plus a tables and chairs

parking right next door modern room and facilities

good breakfast

great location easy parking staff is amazing good breakfast

to town center and all attractions secure car parking

very clean, comfortable, good breakfast, 2 minutes from the palace.

the pool in the spa was warm at best and there was not a hot tub.

good restaurant and breakfast

- drinks at the bar on the terrace were a great bonus

the indoor swimming pool has some time limitations for kids and was so small

the breakfast has a huge selection

pool & spa areas were very clean & well maintained

was a lovely hotel with a great breakfast

great staff .. very clean .. good gym ... nice room

gym was well equipped

staff, room, hotel and breakfast. first class

slowness of bar stuff at night

the building and room was more than beautiful and the garden and pool was just perfect

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

pool area

from the moment we arrived and we were welcomed at the door by jorge, who took us to the bar area for a welcome

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

especially - spa, one of the best i have ever seen for families with kids

the spa is a very plus for an excellent stay

exceptional new and clean, great pool for kids

great breakfast and our suite was probably the best ever even after visiting hotels all over the world

breakfast was also superb

for discovering lisbon, sintra, and cascais — and you’re just steps away from the famous casino estoril,

excellent sun terrace and pool and bar area

rooms were small and kids were room was very basic, no comfort just practical.

no laundry

comfortable stay with a great breakfast

the breakfast buffet was plentiful, with several kinds of pastries my husband couldn t get enough of

the welcome drink, handwritten note, great breakfast and comfortable room

my room even had it's own router to enhance the wifi signal

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

the bar and restaurant, conveniently located to beach and casino.

the access to the spa was an additional bonus that we were not expecting and a great place to relax during the

excellent room service, delicious food and fresh swimming pool as drinking water.

lack of service around the pool.

and then the breakfast buffet

may be more places for kids would be good, to take their time

amazing breakfast

decor, super comfortable, great amenities, awesome wifi, lovely restaurant, perfect location

the location is superb, they offer free parking, the staff is attentive and polite, the room with an ocean view

laundry services

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

no laundry service.

it might be worth considering a gentler method of disinfection during laundry

i enjoyed the very delicious free breakfast each morning and the free filtered water

breakfast selection was quite limited and i had expected a wider and more varied choice of food

breakfast. every day the same. very limited choice.

lovely hotel, great location, decent breakfast, staff is helpful and nice.

breakfast buffet was good and the coffee was perfect

breakfast was alright nothing

outstanding location. good breakfast. the staff is helpful. good wifi access in the room.

wifi was a bit hit and miss

unable to leave window open due to bar next door which was not as issue at this time of year but imagine would

so was the breakfast and cleaning staff

clean , good wifi , air conditioning worked and a good breakfast

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

location .pool .breakfast .staff

wifi wasn't good in our room and my son needed to finish some work, but it was fine in the bar,

three swimming pools were a nice value added considering the many kids running around

however the hotel has a 3rd party laundry service

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

also the swimming pool was up lots of stairs, i was afraid the kids might slip on the way down

location, very close to the train station and the casino

a couple of minutes walk away is a huge vegas style casino, so you can dress up james bond style and go out

the very overpriced laundry service

the facilities on site are extremely well maintained pool (indoor & outdoor), gym & sauna also

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

gardens, easy parking, ok rooms, but: great location and views over the ocean which make the stay worthwhile

poor wifi at room 703.

laundry services are

the gym is not great. recommend improvements. staff to suggest nicer restaurants in the area.

she cleaned our table in a rush right after our kids left( even she didn t ask if we need the food from kids

this meant we couldn’t use it and was a big disappointment for the kids

spa was not open.

hotel was central to everything, buses, trains, beach, casino, taxis etc also handy for visiting cascais

place to stay just outside lisboa for good price, nice staff, great wifi, and fine

location is superb, staff very nice and good working wifi. good quality-price

location to train station, restaurants, casino, etc

apart from the casino not much in estoril got the train to cascais

laundry service

they lost a t shirt of mine during the laundry

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

are no laundry facilities and it s a little bit so less

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

i used the laundry service, which was swift and all nicely done

did not come to clean room all day, although they did come in at some point to deliver folded laundry

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

no preferred king size bed, no minibar, no iron or laundry service

they offered us free parking because we had kids (this usually costs 10€ per day)

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the

would have been nice to have a bar area to relax in in the evening.

breakfast is good with many options

staff also offered us rose and delicious snacks while chilling at the pool

didn t have dinner but had a drink at the bar and watched the chef and it looked amazing

laundry service was disorganized

pool could be bigger and closer

good location, nice rooms and excellet breakfast and bar

full on night of arrival no room service available and no recommendations for somewhere to eat a little

the fertility s are great so even if it was raining you would have the pool or gym to keep you occupied or

i was traveling with kids, we loved the fact that there were plenty of options on tv

location bar food staff

good wifi in all hotel

very very family friendly with kids activities by the pool and family activities in the lobby

food was excellent and spa staff were very nice

the wifi signal seems slightly weak in the room

the staff were truly excellent from reception, to chambermaid, to breakfast room and bar - we could not fault

the gym was poor. not quite sure why they don t just get a few more bits

amazing breakfast

the gym and spa are underground. could use better lighting and signage.

everything was great - staff, breakfast, location, comfortable bed and views from our room.

having a room service charge for a coffee pod

room was quite nice; our room service was not the best -- cleaning was poor

loved the room, the view, the service(concierge) and breakfast, pool area

drinks in the bar were a little pricey and small

it s also pet friendly, which we much appreciated since we travel with our dog

clean and quite big water pool

wifi ok

helpful hosts (thank you) comfortable bedroom with use of lounge and kitchen when we wanted very nice swimming

low wifi

kitchen and communal area bit small for all the guests

good facilities in the kitchen

the pool is amazing and the hostel vibe and the use of kitchen and cooking facilities brilliant

nice place where to stay, comfortable rooms, nice garden with pool, big kitchen with all you need, friendly

staff was great, and the common kitchen was very well equipped

i had a laundry service in the hotel. and my clothes things were torn and damaged.

the facility caters for local kids with special needs or are disadvantaged

and maybe the breakfast does not have to offered in the price as it is a bit dissapointing

close to the main street, so sometimes quiet loud * kids can be loud (if that is a problem for

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

good and secure parking

the owner washed some of our kids clothes for free

the owner washed some of our kids clothes for free

excellent room service and laundry facilities

i liked that it was possible to use the gym and swimming pool

only negative was the location but as far as we were concerned the shuttle made up for this.

maybe a shuttle to and from the airport. more vegetarian/vegan options at breakfast.

you are looking for good wifi i do not recommend this hotel

the pool (like most in the region) is unheated in the winter months.

highly recommend this hotel for the food, spa and amazing service

and room service food was low quality and not many options extremely expensive for what you

the massages we had in the spa were exceptional

an excellent menu and really good breakfast (the fruit plate was a highlight

the laundry at the hotel is extremely expensive

the staff was great and even offered us some milk for the kids ( without a charge)

kids will love making their own delicious pancakes, on a very cool pancake machine

breakfast could contain some vegetables and some additional hot sides options, but it was good

arrived at midnight and despite reception telling us that sofa based for kids was ready, we had to prepare sofa

no microwave or self laundry facilities

for sustainability, less laundry would be good

beds were too firm for my liking. no laundry or microwave.

hotel pool bar was lovely

pool water was colder than expected. pool bar could have been cheaper.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

no modern hair dryer, no iron or board. they do have laundry service.

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

with love and attention, still good to reach the city of lisbon (20 min with uber), very good parking options

our room was at the end of the corridor and it had a weak wifi

location, poor accessibility with sliperry ramps, unloading luggage in the rain is a torment, no room

is 15min from the city center by car, but it really doesn't matter, as they count with free parking and before

good breakfast and having a parking within the property was a plus

it's a private property with free private parking inside gates

location, facilities, swimming pool, staff, breakfast, it was an amazing place!

the pool and services related to the pool were excellent

the pool and breakfast was great. location handy to all the great spots

great breakfast, wifi was good, friendly staff, free parking. awesome ocean view room

ambient to much noise with kids and children few staff to old

the swimming pool is nice and well-maintained

a big spacious room, good breakfast, free parking spot.

if you don't wish to get wet, avoid parking in the front because the sprinklers go on suddenly at high-pressure

grass with goalpost and a trampoline to keep kids busy

we were also right next to a kitchen which was great for sterilising

it was perfect place for the familly with kids/ very quiet and safe.

the gym was disappointing and useless unless you want cardio.

very poor wifi

we went to the pool bar for some food, with our food we tried to order drinks, my partner ordered a beer and

staff are very friendly and courteous. superb breakfast. steam room was a bonus.

the staff were also very friendly and helpful especially the bar manager

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

very good breakfast also, the coffee was better then in may 4 stars

good breakfast

breakfast maybe started yearly or another option for help people had yearly checkout.

cleaning breakfast

wifi was fine