beds were too firm for my liking. no laundry or microwave.

no microwave or self laundry facilities

for sustainability, less laundry would be good

the outdoor pool was the best. easy access to the beach and train station.

pool, gym, wine opening

elevator breakfast - every day the same room service just close door, not lock

ambient to much noise with kids and children few staff to old

staff, location parking

great breakfast, wifi was good, friendly staff, free parking. awesome ocean view room

plenty parking space

laundry available

wifi available only at reception and restaurant

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking

the wifi was not good at all.

breakfast with all kind of good bread, eggs, chinken, coffe, juices snd chease

i had a laundry service in the hotel. and my clothes things were torn and damaged.

private bathroom, drunk vomiting kids in the shared facilities

breakfast reminds me of school. bread with cheese and ham and no real coffee.

private bathroom, drunk vomiting kids in the shared facilities

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education,

excellent room service and laundry facilities

the bar in the hotel has weak list of cocktails (no spritz aperol, no pina colada).

access to fantastic gym nearby

swimming pool is not part of building .no for small kids ,they are not allowed in swimming pool.

booking was for 2 rooms room for two kids and one room for the couple but on check in the stuff is refusing to

so to iron a shirt (after business traveling) one has to use their paid laundry

was really hard to get a wifi signal and the problem is allover the property

prefer to have an iron and electric kettle in the room instead of calling to room service every time when i want

nice outdoor pool and great kids pool area (water a bit cold but refreshing

old and modern architecture… grounds were beautiful and we loved the playground and baby pool for our

the laundry at the hotel is extremely expensive

the sofa-bed had been prepared properly for our two kids

the reception staff was extremely helpful and nice! ;) parking was easy and plenty space.

didn't see chair for kids at breakfast time

groups of kids being noisy through the night beds feel old breakfast area gets dirty very easily

states on the papers that there is a laundry bag in the rooms to get your cloths clean but we did not see any

no milk for tea or coffee in room - kitchen locked at 9:00 so couldn't get any

also, the lower level parking is too hard to get into and almost impossible to get out of if there are other

we got an upgrade and got a large suite with a balcony overlooking the pool and the ocean

and the pool is also for people who can swim (with the sudden big drop between the shallow and the deep

booked a family room for a couple and 2 kids (11 and 6 years old)

no room service menu, although room service was supposedly limited to the very limited bar options

most of it. breakfast variety was great.

breakfast was excellent.

i loved the breakfast, they had many different options available and staff were super friendly

laundry services are

- we were given rooms on different floors, making it difficult for our kids to reach us due to elevator card

friendly helpful staff and a very comfortable bed the cocktails were lovely along with the bar

), delicious breakfasts, amazing drinks at the pool bar

the pools are pretty small and shallow, if there's someone with kids they usually occupy the most of it

wifi in my room didn't work, which was quite inconvenient but probably could've been reset but it

even though there isn't a fridge in the rooms, they let me keep my lactose free milk in their bar fridge

casino is not far either

no fridge/mini bar in room.

a lack of a consistent wifi connection.

you should tell guests about your partnership with the spa across the road

good swimming pool with a self service bar

lastly a minor thing, the room service menu selection is very small, only pizza, lasagna etc

were, in the beginning, a little unflexible with opening the breakfast, i had to leave at 07

staff was outstanding, the room was great, breakfast was excellent and the amenities (pool, bar

the following morning: there are no irons or ironing boards at the hotel and the laundry service takes one day

however the hotel has a 3rd party laundry service

breakfast was more than awesome

was not secured, this wrinkled during the night and caused a bit of discomfort, unfortunately the room service

close to train station ,the beach and the casino

t provide us with drinking water, room has no toth brash or shaving materials, the prize of laundry is not

room, staff were very helpful especially the old concierge man, breakfast was first class, would highly

states pet friendly hotel but there is no where to take your pet except the room

spa and gym brilliant

lovely hotel with great pool and gardens . fantastic gym and spa . fabulous breakfasts.

neighbours, perhaps the walls were tiny and you could easily make noise ( not intentionally) no room

right across from the casino and close to the beach and a short train ride to cascais

and not coffee or hot water in the room but that ok considering the great price and includes parking

bathroom was small. free parking was confined.

the room is big, and clean, casino estoril just around the street

very friendly and accommodating staff, okay breakfast, good swimming pool

room either worked or didn t and the hotel staff were not very apologetic when we were without wifi for 2 days

and apart from wifi the appartment contained everything, that we were promised

the park in front of the casino & cascais promenade are very beautiful

location is great, super close to the casino, the beach and the train station

that there is not available any iron in a hotel, and i was giving the advice to use public laundry to get our

there is no laundry service, but the site said there was

location is great: in a beautiful quiet residential area up the hill from the famous casino estoril so you can

it is walking distance to casino, many restaurants, estoril train stations, and the beach

free parking in front of the hotel

wifi, location, size of the room, staff

cafe kitchen closes to early, and restaurant has no options for children

window isolation didn’t keep room 217 warm enough for kids. youngest has a cold.

very nice and comfy hotel with great food, nice pool and playground for kids.

the fact there was a pool - never used it due to the kids & noise

the breakfast was just delicious, and the surroundings breathtaking

from lisbon to stay in a lovely country villa with amazing staff, comfort and with a pool for the kids:)

excellent value for money, lovely breakfast and helpful staff. will be back.

when the facility is full, parking can be problem

we've got a detailed info for late check-in the day before arrival, together with wifi credentials

for our trip with 2 kids (ages 9 and 7), they had a blast on the pool even though it s on the small size

amenities( sauna, pool, etc. ). staff is professional, attentive and caring.

pool bar was a little expensive but what else would you expect for a 5* hotel?!

fantastic 5* room by the spotlessly clean pool (even in february it was available)

everyone was friendly to the kids and the food was great

food / craft festival nr the casino in july & august

spacious rooms, spotlessly clean; a gorgeous pool at the perfect temperature; a tennis court,gym and spa and

the kids had extra beds put in the living area

my room was huge with a deck and a kitchenette and a bath tub

way to the ocean is quite far if you're travelling with kids

breakfast was perfect and the pool services too

the pool is quiet and less busy than the beach if you prefer

the building and room was more than beautiful and the garden and pool was just perfect

the staff were great, the room was great, the facilities were great (small small gym and not huge pool but who

the best hotel in cascais, very beautiful and cozy breakfast is exceptional and the owners are

a special thank you to the laundry/ironing services for ironing my wedding dress and veil so quickly and

70 euros for a few laundry items

pool and location

hotel offers free access to a good gym, however the kids of less than 14-15 years old have only very limited

awesome gym and

no coffee/water in the room no ironing, they offer paid laundry service everything in the hotel is 20 years

when i asked iron, i was told to use laundry service (fee)

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

wifi

could be doing with some umbrellas by the pool area otherwise good

breakfast was good staff very helpful and friendly

swinging pool

there was plenty or parking space

good breakfast and having a parking within the property was a plus

the breakfast was amazing, and the serving staff was attentive

may be more places for kids would be good, to take their time

the staff who work at the hotel especially the waiters and bar tenders were so good at their jobs

the location is superb, they offer free parking, the staff is attentive and polite, the room with an ocean view

room service very quick

the pool area is inviting and overlooks the ocean with breathtaking views of the sunrise

laundry service was disorganized

also staff at the pool bar were great as well as leaving hotel staff were helpful with luggage and hotel was

staff was very polite and friendly, and let us have an early check in and very late check out, which is unusual

lots of kids in spa area - don’t book this hotel for the spa

room service is a little slow, and a pool facilities are a little far from everybody

no laundry

was hard to get wifi sometimes in our room but not really a problem as we didn t really need it that much

wifi could be better.

the included breakfast is delicious

tasty breakfast

hotel exceeded our expectations, the rooftop plunge pool was a bonus

the service was exceptional from the people at the front desk to the wait staff at breakfast.

didn t have dinner but had a drink at the bar and watched the chef and it looked amazing

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great

price of the drinks at the bar (14 for an aperol spritz which was double the price than other places in

did not come to clean room all day, although they did come in at some point to deliver folded laundry

facilities in the room and no use of a iron, unless you where staying in a suite or paid for laundry service

no preferred king size bed, no minibar, no iron or laundry service

i used the laundry service, which was swift and all nicely done

room comfortable and well soundproofed and good wifi

the breakfast was nothing special

breakfast would improve a lot if there were fresh mushrooms and sausages instead of canned ones

the ongoing works nearby, poor breakfast choice

everything. breakfast was great. location was superb

breakfast was alright nothing

it might be worth considering a gentler method of disinfection during laundry

laundry services

no laundry service.

on the ground floor and it had a common space on the backside of the room where i could dry the laundry

would be better if breakfast had different varieties

location and the breakfast

no wifi in the room, hard to adjust water temperature of shower, sound proofing could be better

breakfast had amazing choice, with views of sea

location, view, free parking

style pool bar rooms

breakfast is adequate

room opposite bar

clean great location near beach and centre good shower good bed accessible rooftop good wifi

noise from nearby bar with loud music until morning hours

breakfast was great with lots of options

the location and amenities for kids

should be tea and coffee facilities in the room and the room service menu could be more extensive

amazing ocean views, close to boca del inferno (5 min walking) and marina (3 minutes walking), parking, great

great size room, fab location kids loved the pool.

was perfect for marina and town, and beautiful view over pool and sea

thank you to all the staff for your amazing service (reception, housekeeping, spa, bar, breakfast

the beds were so comfortable and the breakfast was amazing with so much choice

i wanted to order fresh milk to my room for my kids and was told that the hotel has no fresh milk

beds were not comfortable at all, however room service managed to provide a solution but still the beds need

the staff were incredibly gracious and attentive, especially miguel, from room service

although we didn t stay long enough to do laundry, it s nice to have the option

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

i had a lot of laundry to do and could make simple meals

the laundry machine in the room was unexpected and so great to have

the hotel is amazing! free parking and in room laundry!

was a lovely hotel with a great breakfast

used the gym, indoor pool and sauna; very nice set up and although the outdoor pool looked inviting, my

mini bar is empty and there are not even spoons in the room combined with an 8 euro room service charge

the pool area was a bit small

mini bar is empty and there are not even spoons in the room combined with an 8 euro room service charge for each

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not

the swimming pool is closed from 7pm

no wifi in the room

very peaceful place with nature, beach and swimming pool all together

the rooms are large and comfortable. there is free parking.

go there in person and they brought up only two bath towels because there was a problem with the laundry machine

the laundry is picked up only every second day.

laundry is picked up only on certain days

truly memorable experience
⭐️⭐️⭐️⭐️⭐️ we recently stayed at pestana sintra golf resort

basic hotel. rooms ok. wifi hit and miss. definitely not a 4 star.

laundry service

lots of confusion around the laundry service which was advertised in the room as a daily service -it took 5

are no laundry facilities and it s a little bit so less

service they try to do everything but at all it s terrible my clothes was in laundry 4 days in apartment

they lost a t shirt of mine during the laundry

property is really nice located, there's a few amenities around like a supermarket, laundry and a bakery

although they do offer drop off laundry service, it s extremely costly

good breakfast nice bed

breakfast was very nice

pool, our room, staff and service, parking, garden.

no modern hair dryer, no iron or board. they do have laundry service.

never been to a 4 star hotel that couldn't turn around a modest laundry service in 12 hours, let alone 48

were not warned about the price of laundry, there were no price list in the room so we had quite a shock when

very nice hotel. the staff were great, and the included breakfast was fabulous.

wifi was a little erratic

very clean and comfortable. nice breakfast and friendly staff

it was clean , breakfast was good, staff extremely helpful and friendly.

good breakfast.

quiet hotel near of the beach and centrum with many restaurants and shops. parking before hotel

excellent breakfast and great value fir the money

i had my 2 kids, aged 5 and 8 and there was so much for them, from outdoor playground, obstacle courses, to

gym and wellness and swimming pool is very good

loved the pool area and the fact that the kids club is near the pool where you can leave your kids with the

breakfast was spectacular

for them, from outdoor playground, obstacle courses, to indoor bouncy castle, soft play and two pools

had stomach pains after breakfast

is an elevator but not from ground floor - not great if you are traveling with kids/heavy luggage

i called 5 time from my room to get the wifi code but no one answer

wifi is weak

the staff was lovely and the included breakfast was varied and quite filling

no spa facilities. no laundry facilities. pool is freezing! the mateus bar

dirty dishes left on the floors outside rooms with laundry bags. this was throughout the day.

glass for drinking, they managed it the last day, the bathroom needs a curtain, laundry service is a lil bit

super helpful with all kinds of requests (booking a taxi, laundry, preparing parasols,

spa facilities - there was only one jacuzzi (the second one was out of order), a really small

hotel, nice accommodations, excellent breakfast and very helpful/pleasant staff

the breakfast was also perfect

stayed in mar e sol a couple of years ago, back then the wifi was bad in the rooms

great restaurant and also stylish bar (a 'must' to visit) in same

the wifi was stable in the rooms, that would have been even better, but it's not a deal breaker since

walk to the beach, very nice and friendly staff, self laundry right around the corner, 24hr

value for money for a family of 4 with 2 teenage kids

took the private room, (107) with 2 adults and 2 kids

staff is wonderful, i came with my 2 kids, and we had 3 single beds

our room was on third floor and there is only wifi in the lobby, but they changed our room in the first floor

very close to supermarket, laundry, cafe and good restaurants

restaurant, bar no atmosphere.

took 4 tries to get changed to a room with wifi

convenient easy parking. amazing spa facilities.

the spa with indoor pool was very warm and massive

location with an overwhelming view very good breakfast and food nice and relaxing pool area sunrise and sunsets

the pool area and gardens were so well maintained and it was such a peaceful environment

just the wifi was a bit weak - everything else was amazing!

i had to walk into the business area to a cafe to have wifi to get an uber

the property is amazing and the pool area is definitely one of the reasons to stay.

website booking should have made it clear that an additional amount of €15 per pet would be added to the bill

and they are pet friendly, which is a huge bonus!!

breakfast was excellent! the hotel is just 10 minutes drive to sintra.

good wifi connection

comfortable bed, clean room, great wifi

there is a small commercial area with bakery, mini market, restaurant, beauty salon, self-service laundry, and

community area with outside tables that is surrounded by cafe/ breakfast store and grocery store, laundry,

if the personnel at the shops would be more tourist friendly and speak english especially the laundry service

the hotel has all the facilities, supermarkets, hair dressers, restaurants, bakery, laundry, etc

the onsite shop, laundry, cafe and restaurant were very handy

bit confusing laundry service (seems it's not done on site, so took a bit of time) and some parts could use

the manager informed us that it must have been a mistake and they send it to the laundry facility and as soon

laundry service was a bit troublesome

slow and not really interested in taking care of clients waiting in front of the reception desk wifi was not

the room service was totally disappointing the main dish, vegetarian, that i always ask for, is

the very overpriced laundry service

for champagne for my birthday celebration) beautiful view from the room, great spa and swimming pool

fabulous bed and great breakfast

well equipped gym and excellent breakfast

spotty wifi. slow wifi. freezing cold pool

i did not appreciate; -cleaning was spotless but one day it was not done properly; -the hotel bar was nice and

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

wonderful and attentive staff. high quality breakfast.

the spa was amazing

except- perhaps some free light snacks by the pool

i wish there would be laundry room there.

the shower pressure and the wifi connection in the room.

the breakfast buffet was excellent and many good choices of pastries and fruits

breakfast was a typical continental which i prefer the rooms are excellent there is also a bar and vending

excellent room service . reception and breakfast all friendly staff

girls aged 5 and 7 loved the atlantic pool, playground and kids club

only disappointing part of our trip was the closure of the main pool area due to the time of year we were

the hotel was mainly large groups of men playing golf

not a complaint for alcoholic drinks etc but kids drinks are a little over priced eg

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

great place to stay in a family room with bunk beds for 2 kids.

staff great, breakfast exceptional, servers at bar terrific.

hotel has amazing views over the infinity pool to the golf course beyond

good spa but no gym

wifi was excellent

very well designed and decorated rooms, beautiful gardens, a nice common swimming pool, kids area and spa

size suite, evening turn down, bed was really comfortable, food from the main restaurant (via room service) was

the complex is located amongst golf courses and a residential area, so you can't easily walk to external bars

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

suite space is large, including kitchen

strong reliable wifi and a quiet co-working space for digital nomads without annoying rock music

wifi is ok, and location is ok

terrace is wonderful but does lose wifi connectivity

buffet breakfast + decent wifi + clean + original pastéis de belém basically around the

the bathroom was spacious, the breakfast is really good, and i love that the hotel has an evening bar (pedro

could not connect to any hotel's wifi with my iphone or macbook

the wifi in our room did not work

inadequate off-street parking and the toilet flushing mechanism needed repair

coffee at breakfast could have been hotter

toilet spotless, beds are comfortable, the room has air conditioning, wifi works perfectly, windows are the

however it wasn't exactly optimized for comfort - some products in the room (such as the laundry bag) needed to

room service use very old produce, i was worried about the quality of the food

however, this hotel does not have a bar

would be better if there was a bar area separate from the restaurant.

great wifi

wifi was fine

advertises laundry service on tripadvisor, but when we asked for it, we were told it wasn t available at the

the hotel rate included a wonderful buffet breakfast

breakfast is simple but very tasty and freshly cooked everyday

beautiful rooms, delicious breakfast, and outstanding staff

cleaning breakfast

no in house laundry service provided

breakfast wasent a lot of options

the free wifi that the hotel offered was fast and good. the hotel staff was polite.

proximity to a bar known as os monsantos who s patrons are bothersome and park their cars on public

because 321 room number the wifi is not connect nd washroom are not clean

my favourite place to stay, excellent location, very nice people and beautiful breakfast..

service and wifi, smelly bathroom and not clean, supposed to be nonsmoking but people smoked in hallways and

) the staff was very friendly to us, while wifi was good as

and i have an information to the director and for the owner, there is a lady work between the kitchen and the

breakfast ,you have lots of options. the meals are very well served.

furniture, kitchen appliances, bathroom elements and even electricity sockets) was perfectly worked out and

the caretaker was amazing and took care of my family so well, she always had a big smile for the kids and nothing

kitchen facilities nicely stocked with essentials to cook and eat in

wifi did not work in our room, seemed to be out of range

also plenty of parking and a perfect place to stay if you want to visit pena palace

breakfast was beautiful and delicious

property, clean, quiet, modern, spacious rooms and nice spa/pool/gym/hot tub/pool table facilities

small pool with plenty of sunloungers and few guests

the breakfast provided was both delicious and plentiful

spa like wet room

the price for the laundry was very reasonable, and they did a great job

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

we had a bit of misunderstanding about laundry, that personnel resolved well

staff, the gardens, the pool, the terrace, the comfy bed, the 12 noon checkout, the personal

stayed at this hotel for 1 night with our 2 kids - aged 1 and 3 - and their grandparents

stay, i made repeated requests—four times in total—for additional coffee capsules and laundry service

the pool and spa was privately owned therefore you incurred an added cost to use the facilities

i choose it for swimming pool and i have kids and they said itsnt alowd

the breakfast is up to expectations, and the staff will gladly meet your wishes for a certain type of

i had planned on booking a treatment before i left at the spa but it was booked

pants were missing from the laundry

the only issue was that the indoor pool was closed.

the staff is super polite and professional, everything is clean, great breakfast, everything is top

were very friendly, especially reception -main building is very beautiful -kids enjoyed pool area (indoor and

only complaint was the bar manager, or supervisor

wifi

the only thing is that the mobile network and wifi is not so stable here

room was very spacious and nice, with an electric fireplace

only suggest that there be coffee making facilities in the room ;-) and just a warning, there's a bar across

wifi wasn’t great and the room was a bit small with only one chair to sit except for the balcony

would have been nice to have a self serve laundry.

very good wifi

outstanding breakfast

fresh orange juice at breakfast for bar soft drinks reception staff so friendly

wifi is quick and unlimited

no laundry on site. no family rooms.

the room was comfortable, the breakfast was delicious, the staff was really friendly

good room service

great bar + restaurant

we utilized the bar a lot and the pizza/salad shop down close by the beach was phenomenal

staff were gorgeous, as was breakfast and our surprise upgraded room

the staff were helpful and accommodating and the spa treatments we had were good value

breakfast and very nice outdoor space for eating and drinks

great character, very at home place, room and view spectacular, wonderful breakfast

the breakfast was also delicious

the room was clean and the breakfast, overlooking the ocean, was amazing

breakfast superb. all served fresh and beautiful crockery.

we also tried the bar and the food & cocktails were excellent

pet friendly

wifi access bathroom hooks for wet towls in room better space to chance when you arrive before you

groceries, laundry and shops are all at an easy walking distance

washing machine was not included - a very expensive laundry service was available

the bed was comfortable, the unit had a lovely attached patio, and a useable kitchen area the owner was so kind

room was elegant, clean, and well appointed with everything in the kitchen you could want

breakfast was amazing, as was the host

seems like their laundry department had an issue

just one thing, there was no diy laundry. we had to walk to a laundromat.

wifi is not so good at room.

gym had no sanitizing towels to wipe down equipment, battery was expired in rowing machine

huge room, strong wifi, little touches like a nespresso machine and a fridge, comfortable bed