once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

having a laundry room available free of charge was unexpected and appreciated

the hotel also offered free laundry services which was an even greater perk

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

we did our laundry for free while we were here

getting into parking was tricky

was great and accomodating, rooms clean, parking a bit tight but even with block party it was managed well

good location, free parking, great breakfast!

the room price was expensive for a friday night in february and the amount they charged for a pet was almost

place to stay and i love how it is pet friendly also

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

it was clean convenient to family for us and you had a pool and bar.

rules for the gym were to make sure there were no more than 3 people at a time using it and to limit the time

the shower, and the pool, the style of the shower was excellent ud83dudc4d

the gym doesn't have much equipment.

i had to drive 28 mins to a laundry mat

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

no bar on site.

close to casino and excellent

breakfast menu for kids not so great. for me was good

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

amazing and wonderful hotel, location, staff, rooms, pool, view of river, breakfast and comfort.

i wish on last day checkout would of been later. around like until 2:00pm..needed a heated pool.

laundry

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

they have a clean laundry room

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

the room was very clean wifi worked great and it was very comfortable

private ,quiet,wifi and good cable

the wifi was excellent

just ok no wifi

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

we re still bringing loads of laundry up stairs

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

and the best was the breakfast the next morning, my kids loved the fresh waffles

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

due to staff shortages and covid there was no room service

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

close to airport with free shuttle service. clean rooms with complementary breakfast.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

the breakfast that was provided there was very good as well

for parking charges were emailed to me twice but have not received email with hotel room charges

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

pool

room very clean, staff professional, adequate parking

breakfast was very good and well stocked and clean

wish the pool had later hours

have pool, spa, fitness, laundry

large bathroom. room was comfortable. free wifi

staff, location, and bar were great

the parking was a little crazy but we managed to get a spot.

kids loved pool area

get there, lug my laundry in, throw it in and then see a sign that it s out of order

guest laundry was gross!

the guest laundry was gross

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

location indoor pool on-site laundry

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry on site

we were assigned another room which unfortunately was quite a bit farther from the parking lot and reception

the pool pump was broken so we were unable to use the swimming pool.

relatively new, very clean, with ample parking

lots of parking. fine for a stop over on a long drive

clean, great gym, safe well lit parking lot.

pool was a bit cool

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

laundry room had dirty needles as well

nothing worked the pool, laundry, or fitness center.

dirty laundry (bed sheets) in hall

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

the pool was great! the breakfast was a good variety of food and very good.

room was clean, pool was great. no complaints. stayed 1 night.

only downfall is parking very hard to find if you come back later in evening

laundry

laundry room was decent

pool is in ad pics only booked cause wanted a pool very disappointed when arrived with no pool on

pet friendly

in breakfast area

the continental breakfast was by far the best i have ever seen.

it was clean and comfortable and the breakfast was great and the pool was so clean

the breakfast was well laid out and was very appetizing

i didn't get a chance to use the pool, maybe next time

clean rooms, staff was great, it was helpful when i had an issue connecting to the wifi

the kids loved the pool and basketball court

the kids loved the pool and basketball court

love the pool and hot tub.

clean, quiet, great breakfast and pet friendly!

room , lobby, and fitness room were my favorites

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

gym is too small

we brought our dog with us and the hotel has excellent pet accommodations.

there is a broken laundry chute directly across the hall and the door was broken

laundry room out of order.

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

they have a laundry room and a workout room

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

zero facilities or extras including gym or pool table

no room service, but can do a pick up order

pool is small

kids had a blast and we got to relax and eat some delicious food

great location. top line registration staff. very good small bar and cafe.

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

it does not even have a small store in the lobby and the gym equipment is

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

of transparency with pet fee

fact that the pool was actually functional when i had booked at another hotel they let me check in and then said

close to stores great pool

great bed friendly employees good breakfast. very clean

i loved their pool, but water was too cold

it was very pet friendly

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

only laundry dryer is not working

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry facilities

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

breakfast was great

the pool was heated and easy to get into with the kids

it is very hazardous especially travelling with kids

it is very hazardous especially travelling with kids

room, bed, breakfast, service, staff, pool, and everything

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

was great out suite was very big, bit enough for 2 adults n 4 kids

first, i chose this hotel over others in the area because you have shuttle service to the albany airport

breakfast was very picked over at 8am

loved the pool and hot tub. the rooms were nice enough. we liked being able to walk to the mall.

great free parking in front of the property

the free breakfast was good too

pool

i love the property we had easy parking

the pool and gym that's it

shuttle service

coat rack in room fell out of the wall, shower head was through a hole in the wall, grab bar in shower wasn't

very clean. excellent selection at breakfast. very nice staff

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

airport shuttle and very close to airport

my kids were extremely upset the pool was closed

having the coffee/breakfast shop across the parking lot was a plus

to other hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

queen beds. laundry facility

the laundry room wasn t open

location and price. laundry facilities were a help, but expensive to use.

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

parking was plentiful and near the door we needed to enter

free laundry, pool

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

we had a full kitchen, they have storage rooms for guests and free laundry

the pool was a nice feature as was the complementary laundry

comfortable room, great laundry facilities

the complimentary breakfast was great

fresh fruit like pineapple and grapes could enhance the breakfast.

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

pool, breakfast, parking, bar everything i need right there

we have never ever been charge a fee for a pet and it was not listed on booking

complimentary breakfast had great options cereal oatmeal waffles yogurt fresh fruit variety of juices

kitchen had no plates, silverware, cooking tools, no pots or pans

i didn t have to go far for breakfast.

the breakfast area was dirty

there was garbage in the parking lot when we left

laundry room on-floor was an unexpected amenity

was excellent and the laundry prices and availability exceptional

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

very clean! staff great!!! breakfast delicious!!

parking

loved the room service pizza!

pool area needs work

the pool was nice. the room service was very nice and the front desk at check out was very nice.

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very

they charge for laundry

gym, laundry were a big plus

good breakfast, clean nice room. really like the home 2 suites.

wife liked gym. both liked beer and room

children enjoyed the pool and gym

we have provided laundry facilities

there was a pool table in the lobby which should be advertised

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

arrived early and there were very few cars in the parking lot

too much for a pet $75 rip off for a small well trained dog

clean room and pool.

very helpful and friendly staff. the size of the room was very big.the breakfast was very good.

requested an early check in and we knew we would be leaving early as well, and the manager worked at meeting

i arrived and asked the reception about it, they were surprised and informed me that there was no ev charger

went with the kids to use the pool from one day to another and pool was not working at the

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

great value. hot breakfast included, made this a great deal.

plenty of well lit parking

the breakfast was very good with cloth napkins and real glass plates and silverware

shot out to the laundry crew great recognition and credit

i have (only for this stay,all others have been excellent) was they were resealing their parking lot and had

wifi was spotty. finally got connected

some monitoring of the pool that got a little out of hand with unsupervised kids

location is great, room was clean, staff was super friendly and full breakfast is back.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the pool hours were long for the kids & the breakfast was

i had to pay up front for parking my car.

at the very least, unavailable services (breakfast, gym, pool, etc) should be clearly outlined at the point of

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

laundry facilities, indoor pool.

room was spacious and they have laundry room.

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

music and people from night club in parking lot keeps you up all night.

liked that they have smoking rooms

out if there was a fire in the hallway cigarette burns in the bedding i understand i asked for smoking but i

everything. rude staff. fraudulent ad. no wifi. dirty

oh , laundry facility on site next to the ice machine

i wanted a smoking king with spa, instead i got a regular smoking room for basically the same price

the spa tub was great - although i had to clean it.

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

the (non-smoking) room smelled as if people had been smoking in it for decades

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the pool was a little chilly, but it wasn't a big deal

gym was very nice. hot tub was nice

coming home late night, there was no parking

booked this hotel because it had a bar and restaurant but they weren t open so i would have stayed somewhere

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

only one guest laundry in such a large hotel.

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

close proximity to suny albany and it was clean. i also liked having the gym on site

of options nearby for food and anything you need, short drive downtown or bus stops nearby, and parking was

i wish there were weights in the gym.

, i had a really good nights sleep on a comfy bed the room had everything i needed plus had free parking

- noisy sometimes by room fan, water flow, neighbor -- wifi was non-usable + it's

gym is small buy it is actually open and usable

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

i ordered food and i didn t realize the person would deliver to my room (i was at pool with kids when food

pet friendly was a plus although a bit expensive

hotel caters to sports teams for high school kids

also had guest laundry services 10/10 would stay

smoke alarm pulled by staff after they smelled smoke and we were in the parking lot nearly two hours waiting at

looked brand new! staff were extremely pleasant, especially breakfast staff!

motel parking was convenient & close to interstate 87

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen

breakfast no turkey products. small space for eating. floor sticky from incorrect products

lots of parking, easy to get to, lots of food around

have a gluten-free option for breakfast

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

he loved it here and also my grand kids i would definitely stay here again they also loved the pool

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

the washers in the laundry room didn t work.

laundry machine and vending machine definitely adds to it

no towels! asked at front desk and was told we had to wait until laundry was done.

access to the unit, plenty of parking space

breakfast

breakfast is a muffin and coffee, but that was enough

this wasn t great since i had to park my car half way down the gravel parking lot

easy check in. friendly staff. laundry on site.

very dirty we didn t even have clean towels and when we asked we were told they haven t done laundry yet

noisy all night. very old. in dire need of attention. wifi was utterly useless.

it was supost to be smokeing and it wasnt and no wifi like it said

they need to get new beds, we had no lamps just a big light on the wall, and the wifi was awful

breakfast was adequate. the house was very nice and spacious. free parking.

beautiful woodwork & cozy bar w/ fireplace

free parking as well

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

beautiful building, lovely room, quiet, great parking, easy check in/out

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

wifi and electronics are adequate for leisure travel (not sure about business)

i did not know the kitchen offerings, until after i purchased a bottle of wine.

got a $50 parking ticket parked directly in front of house even though i left by

very good wifi

the linens smelled so fresh and my room smelled like fresh laundry

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

our kids enjoyed the pool, which, was why we chose to stay here

pool wasn't the cleanest- had a gross film across the top of it and was really cold.

wifi could be a bit stronger

love the little breakfast in the morning

there is a family style dining table in the kitchen as well as outdoor patio seating and front room seating

solid continental breakfast

loved the baked goods in the kitchen late

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

has a kitchen

breakfast was good, maybe would have liked a little more options for both food and beverages.

was no breakfast available, except for room service with an added fee

great bar tenders who mix wonderful drinks, good food for breakfast and lunch

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

our food in the bar was fantastic and breakfast was amazing

also, great bar and restaurant

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

could do our overdue laundry. breakfast omelette station was great

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

they do not have laundry room.

there is dirty sheets from the laundry press on my bed

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

a day of traveling, hungry and tired i ordered room service

someone was wandering with kids music on their phone most of the night

location, shuttle available, staff was very helpful

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

nice, quiet room. very clean. the breakfast bar was excellent. the location was convenient.

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

bag of cold breakfast

breakfast was great and there were many options

not enough parking spots

friendly staff and ease of parking

we went there for the ny bar exam and you could walk to the venue in 10 minutes

no meat at. breakfast

were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room,

parking

were two gas stations to choose from and two of my favorite fast food places just across the parking lot

pool is lovely and great hours (7am-11pm)

the hotel looked new and modern. it had a nice gym and the room was beautiful.

good facitilites- laundry room, pool, good breakfast

ups making out in front of kids in the pool

breakfast end to early

the rooms are spacious and clean. the staff was friendly. parking was close to the room.

plenty of parking

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness

we enjoyed the breakfast items provided

breakfast was nothing special but i was ok with that

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

greg at reception was super helpful with our laundry.

laundry on site

so so clean and the staff was awesome our room was a suite and gorgeous overlooking the pool

breakfast was great, and they even had fresh fruit and different choices of bagels from ny, not

nice surprises were an excellent hot breakfast and free guest laundry facilities

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

free laundry, happy hour and breakfast.

laundry was great

since we were on a longer trip we needed to do laundry and found out it was complimentary

breakfast, the welcoming girl at the door helping people in the rain with her umbrella, and the shuttle driver

the pet cost for one night seemed excessive.

we also used the shuttle and tom the driver was

a true spa from the 40s

sufficient lighting in room or in lobby for reading no available wifi in room (327)although the brochure stated

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

laundry facility needs to be complimentary

parking lot was well lit

nice breakfast and little gym

and the breakfast was wonderful

breakfast was decent

the breakfast was amazing and had something for

breakfast was good except no coffee.

the kitchen really helped make our stay comfortable and easy

there was no guest laundry

laundry on sit not there

common in similarly priced hotels: no lotion, no robes, no separate shampoo and conditioner, no laundry bag, no

very disappointed that the restaurant and bar were closed

cafe and morton's are off the casino floor so we had to order in food from saratoga so our kids could eat