people were siting next to my room door smoking and laughing with loud music

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

asked for a non-smoking room and got a smoking one

first room was a smoking room,half the lights didnt work and shower didnt work either

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

wifi never worked

incorrect wifi password dirty room fridge had old food

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

good wifi

room location wasn't great being right outside the breakfast area

pool spa area closed 4 days. no hot tub even tho it was advertised no trash daily cleaning

we asked for a new beddings to make sure we are using a new one since our kids have a very sensitive skin

room was across from the pool and in the morning there was loud music playing in the pool for some reason even

newly renovated. nice breakfast included with many choices. comfortable room and bed.

non-smoking room i booked reeked of cigarettes when i got there

a little shabby, and sketchy wifi

no non-smoking room. all rooms are smelly badly.

the wifi was pretty slow, but free

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

the gym was decent, enough for a quick workout - cardio machines, pulley station, dumbbells

great breakfast

we got to do the laundry which was great

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

room was exceptionally clean and breakfast was presented well and food was good

the noise from kids running in the hallway ended after midnight, which made it uncomfortable to sleep

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the

it was under construction and i had read that they were working on the pool and the exercise area, but i had

the pool was clean and heated for the kids and they had a great time

pool needed to be cleaned up a bit

both stair cases were not usable and everyone had to be funneled through the elevator, and the pool/exercise

the heated pool was excellent

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

the only complaint i would have is it didn t have an area to do laundry.

laundry facility needs to be complimentary

whisper-quiet ac that worked well, comfortable beds, sparkling clean room, surprisingly good breakfast selections

kids acting fools in pool should be night hours for adults only seeing it s a small pool

good facitilites- laundry room, pool, good breakfast

at first i was concerned that the lights from the parking lot would make it hard to sleep, but i figured out

were comfortable, rooms were clean, parking was free and wifi was free

also the treadmill in the gym was broken

clean, no noise and in a safe area with plenty of parking

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

clean pool, fast & free wifi and good customer service

breakfast was nothing special but i was ok with that

wifi was very poor

were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room,

i didn't try either the restaurant or the pool but both were open late

with so few guests there, i feel like it could have been open for time slots like the pool

a hot tub would be a nice addition to the pool room.

pool is lovely and great hours (7am-11pm)

not a lot of parking

the adjoining rooms were perfect for adults and kids to have their own spaces

in addition, the fitness center has no working water cooler, and the pool was closed and drained, even though

breakfast but great location

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

no room service

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

stuff and they complied and i like to chat and be able to have nice conversations with them at breakfast and to

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

shuttle bus was great to get me to airport and back! thanks

location to take the bar exam

wonderful shuttle service and great food at the restaurant

slight issues with room service order. but nothing major.

room service was really good

was no breakfast available, except for room service with an added fee

only room

no laundry. no pool. only one elevator working.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

laundry room available

the room was not properly cleaned. dirty laundry left in the room

could do our overdue laundry. breakfast omelette station was great

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

breakfast could have been better. quality wasn't great.

decent breakfast,coffee not bad either

also had very good wifi

the kitchen and dining spaces are very homey and comfortable

great welcome - lovely property, wifi works, breakfast wonderful.

well equipped kitchenette

wifi at times was patchy in the rooms.

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

free parking

parking

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

ample free parking

inn with no reception desk but easy self check in, good parking spots right at the property, comfortable bed,

was really easy to check-in, the bed was very comfy, there was food in the kitchen, the living room is full of

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

the place was very beautiful and easy to find. ample parking.

breakfast was adequate. the house was very nice and spacious. free parking.

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

beautiful woodwork & cozy bar w/ fireplace

think it wasn't clear that there was a communal kitchen or what the exact set up was

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

laundry machine and vending machine definitely adds to it

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

there are absolutely no amenities-not even a functioning laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

someone was doing laundry at all hours of night i kept on getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

not strong wifi signal.

location & cleanliness & pet friendly

very clean room, friendly staff, great breakfast!

the tv or the wifi wasn't working until the next morning

wifi was strong and easy to log into

location parking availability and laundry

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

only one guest laundry in such a large hotel.

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

pool and spa closed, ran out of food at breakfast

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

swimming pool and jacuzzi were good

loved the bisto bar in the lobby and the welcoming staff

the pool wasn t in good standings and didn t look clean enough to swim in.

the location close to the highway. the parking was very close.

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

breakfast was ok, but can't complain for complimentary.

it was clean, and offers free parking.

plenty of parking and in a good location as well

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

kids still got wet, little cold, but it’s winter time… breakfast- eggs were burning in warmup

we have provided laundry facilities

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

a true pet friendly hotel, they will provide you with dog bags for walks, if you forget yours

i guess the view could have been somewhat better but it was in the mall parking lot so what can you do

very good for the kids

complimentary laundry was a huge bonus especially with kids

pool, jacuzzi camp fire, grills, work area, basketball court, computer area, laundry room and breakfast was

comfortable room, great laundry facilities

free laundry, pool

did not use it but looked good as well as the diy laundry

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

number of terrific restaurants within walking distance, is the lack of a restaurant on site for room service

parking was a little limited

gym, laundry were a big plus

they charge for laundry

next, i loved the room and the kitchen

there was ample parking on premise

parking

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i did enjoy the clean room breakfast and laundry

i did enjoy the clean room breakfast and laundry facilities

pool

good breakfast and location

only 2 handicap parking spots in an inn this large

we didn t use the pool, whirlpool, fitness room, or grill area but they all looked well maintained

old, stained carpets in the room, hot tube was not working, very loud machinery noise in pool

laundry on premises

laundry room out of order.

there is a broken laundry chute directly across the hall and the door was broken

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

parking was an issue

pool was beautiful, shower water pressure was amazing and bed was super comfy

i like that parking is free and because i am a marriott rewards member, so was the wi-fi

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

pool

unfortunately the kids were rowdy and smoking weed and music was too loud to enjoy the facilities

location was great, the room was fine and easy to get to from the parking lot

pool i only came to swim it was hot but the place is nice it exceeded my expectations

on-site bar is still closed.

proximity to the airport, shuttle to the airport and the price

laundry room on-floor was an unexpected amenity

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

inhouse dining room (restaurant and bar), customer personal laundry

to leave car at hampton inn and take shuttle to airport

you advertise a free airport shuttle, you need to specify on your booking page that it's only for limited hours

the breakfast options were plentiful, the hot breakfast items like sausage and eggs were cold

room, bed, breakfast, service, staff, pool, and everything

for covid parameters it was a good breakfast. balanced with protein.

easy parking was a big plus

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

the drinks at the bar were way overpriced. i paid 3 + dollars for a perrier

nice new facility. on the water. bar and lounge area nice for evening work or relaxing.

breakfast was amazing

cost, comfort, cleanliness, bar, breakfast. was very impressed. also quiet! no loud heating.

spatious rooms with kitchen.

we have never ever been charge a fee for a pet and it was not listed on booking

thekufs loved the pool

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

it was super easy to find, plenty of parking and a quick check in

shuttle provided

two men who drove the shuttle ( from the airport and back to the airport) were exceptionally personable

location service shuttle service

spacious a guest laundry plus an excellent breakfast

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

have an airport shuttle but you can t leave your vehicle there

the kids very much enjoyed the pool

pillows were too soggy no laundry bag no complementary breakfast

wifi didn't work, very noisy in the hallway and the alarm was set for 5:30 am and i didn't set it

although there is a gym it's a bit tiny. that's the only criticism. otherwise a great stay.

entrance to the parking lot from hoosick street west is exceedingly narrow, too much of a curve and dangerous

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

was a nice grill and bar sharing the same parking lot as the hotel

remote was filthy, toilet wobbled, shower knob broken, floor was sticky, carpets were stained, no smoking room

liked that they have smoking rooms

was a nice grill and bar sharing the same parking lot as the hotel

nonsmoking room was used in earlier years by smokers; smelled

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

pool too small. no jacuzzi.

not a favorite for pets allowed

a bad weekend to stay, kids over took the place, pool and billiards room

wifi is the worst of any hotel that ive stayed at across the country and across the globe

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

most of the equipment in the gym is broken and the tv didn't work properly

quiet, free wifi - great place to get work done.

third, the gym was atrocious

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

oh , laundry facility on site next to the ice machine

spa tub was perfect for two and the king bed was comfortable

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

the spa tub is falling apart and the bed is very very outdated and uncomfortable

non-smoking room (as booked in the reservation) was described as a smoking room upon check-in, and

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

dirty laundry (bed sheets) in hall

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

common locks on entrance to laundry dont work

laundry room had dirty needles as well

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

the parking right outside the door

wyndham hotel, laundry room disfunctional, broke gym equipment

no laundry services

location indoor pool on-site laundry

laundry facility was broken and they were not sure when it would be fixed so we changed

get there, lug my laundry in, throw it in and then see a sign that it s out of order

have issues with scented laundry soap/dryer sheets

us notes on how exactly to get in and where our room would be, along with prior conversations on parking

was not great, but the parking area was secure

tina gives excellent guidance for arrival, parking, use of facilities, nearby restaurants, etc

charming decor. excellent breakfast. friendly and informative host. good parking

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they even have a laundry room

laundry facilities, indoor pool.

we also were told there was no laundry for use even though they showed it on the booking websites

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

the laundry room wasn t open

location and price. laundry facilities were a help, but expensive to use.

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

queen beds. laundry facility

they turned off our wifi by 7 am, at least four hours before checkout; 2) our room keys were disabled by 9:30

the parking lot

such a small bar of soap for two adults staying three nights

wifi was not very strong.

kitchen had no plates, silverware, cooking tools, no pots or pans

key, we would get 20% off our bill at the excellent japanese steak house which share the same parking area and

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

free airport shuttle was a huge plus after a long day of travel!

quiet hotel with a good breakfast in light of covid

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

pool hours 6am-11pm and 24 fitness was great

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

free and prompt shuttle

spa rooms are perfect for a parents get-a-way from the kids

good: breakfast, staff, wifi, parking

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

laundry machine and dryer always broken

the amenities were beyond what we expected, including a full bar and restaurant

not checked and there was a half full liter bottle of pepsi in it but the staff offered to buy us breakfast to

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shuttle services were only to/from airport laundry area not accessible due to renovations

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

shuttle to air[port could run a little sooner

shot out to the laundry crew great recognition and credit

stay, kids were able to use the pool which was a huge plus

my kids enjoyed the pool

very good breakfast, nice pool

the pool was great , rooms were very nice

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

great restaurant, comfortable room, pleasant outside pool

lack of room service is a problem during pandemic especially on mondays when tavern is closed

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

we re still bringing loads of laundry up stairs

location, parking, modern room

second surface that could be used as table with two additional seats is handy when traveling with kids

we liked the location, bathroom with tub and free parking.

the gym being closed ud83dude1e

the room set up and breakfast

clean lobby friendly staff clean rooms and good car parking

good coffee and breakfast, spacious parking

the room and breakfast were very nice. it was well kept.

wanted a late check out

they had convenient laundry facilities on our floor

checked us in looked like she just walked in off the street while mentioning that she was doing laundry

also, the cleaning cart was in the hall most of the time with dirty laundry piled in it- kind of an

laundry shoot near the room was used/banging during the night

had laundry area

had a smoking room and the bath tub had burn marks from cigarettes being put out all of it the fridge on

have stayed at motel 6 for years due to pet policies but this might be the last time

there was adiscarded syringe and pair of gloves in the parking lot

just ok no wifi

like there were residents, as someone was cooking on a hibachi in the parking lot

they have a clean laundry room

laundry

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

excellent wifi

good location, and very good breakfast

our room was a suite with a full kitchen

it was absolutely beautiful - living area with tv, kitchenette with full-size refrigerator and other appliances

have pool, spa, fitness, laundry

breakfast was not available because of covid, which is understandable, as was the lack of room service, but

issue with our jetted spa tub in room but was able to clear up on first night

large bathroom. room was comfortable. free wifi

attached to the mall, very clean and new looking, pool and hot tub

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

breakfast, bed & staff

very nice rooms...clean and good room service...would stay again....

i thought the breakfast prices were way overpriced

location, plenty of parking.

clean, great gym, safe well lit parking lot.

the pool pump was broken so we were unable to use the swimming pool.

tell you room service every-other day

i miss daily room service! i could have asked for it but like when it happens without asking!

lots of parking. fine for a stop over on a long drive

laundry room was decent

laundry

everyone and everything. everyone was so kind and polite. breakfast was yummy.

i thought there would have at least been yogurt and cereal options for the kids

great place to stay especially with a pet. definitely can t beat the price.

getting into parking was tricky

no sanitizer or cleaner in gym

breakfast wasnt available like they said

parking was a little difficult

of the breakfast offering had lots of sugar

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

clean/pool was warm this year

breakfast area clean and woman working was on top of everything including help when i didn't know

the woman that was attending the breakfast that morning was very kind and thoughtful

breakfast was standard fare, and though not anything exceptional it was adequate and better than

the breakfast was well laid out and was very appetizing

gym a little small but can t do anything about that

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when visiting

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

clean, quiet, great breakfast and pet friendly!

clean, quiet, great breakfast and pet friendly!

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the breakfast was amazing!

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

breakfast was much better than i expected

we love the pool.