were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

convenient location. good value. master suite was very roomy. quiet.fiyness center a d pool

she said the eggs in the back kitchen were still frozen and she told me to put the eggs back for other guests

the wifi was terrible to use. the pool had a slimy bottom. it had mold in bathroom.

good facitilites- laundry room, pool, good breakfast

gym on one of the picture frames in bathroom

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

easy access, parking, etc

all the amenities, pool, hot tub, great breakfast, beautiful clean room.

we also had the misfortune of having a family with very young kids right over head

the pool and fitness center

parking and wi-fi are also free

very good wifi

the pool was very clean and the signup reservation process was seamless

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

it was like a studio apartment with a well stock kitchenette

loved the pool area and rooms

laundry services available on site. it is near the albany law school and albany medical center.

the linens smelled so fresh and my room smelled like fresh laundry

laundry access

had a gym, a bank and starbucks

use this hotel as a half-way point on our way to visit kids in college

free breakfast and bar area. comfortable rooms

supposed to include breakfast, but because of the holiday it didn't which is fine

breakfast but great location

good value - friendly staffs - clean & comfortable - good location - breakfast included - room is new (likely

in addition, the fitness center has no working water cooler, and the pool was closed and drained, even though

beautiful! i was really happy that the gym was open 24 hours.

room service at all so room not made up we were there 3 nights, we were not advised this do not

room service was really good

loved the room service

in shower is a little slippery not enough places to hang bath towels better lighting over bar area adjust closure

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

no room service

the following morning in the hotel breakfast area we were received with a big smile and hello by tina

wifi didn't work in my room

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

love the open kitchen 24/7

location was excellent, and the parking was very convenient

wifi and electronics are adequate for leisure travel (not sure about business)

nice, clean, owner's accomodating for late arrival, self serve kitchen very well stocked, bed very comfortable

there is dirty sheets from the laundry press on my bed

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

the room service was careful about food allergies

only complaint was a bar tender that was a little rude.

bathroom was dirty the room need to be dust dust is coming down out of the ceiling on my kids so i leave before

the kitchenette apt/units were a few buildings up and so

well equipped kitchenette

breakfast was disappointing

not much! the wifi was a bit weak but everything else was excellent!

24 hour accessibility to main home and kitchen

the room was not properly cleaned. dirty laundry left in the room

could do our overdue laundry. breakfast omelette station was great

no laundry. no pool. only one elevator working.

they do not have laundry room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

got the carriage house for our group. large and nice. parking included.

breakfast was adequate. the house was very nice and spacious. free parking.

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the facility itself is huge inside with a great bar and very knowledgeable bartender

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

first room was a smoking room,half the lights didnt work and shower didnt work either

asked for a non-smoking room and got a smoking one

didn t think to ask for a non smoking room

people were siting next to my room door smoking and laughing with loud music

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

pool, gym breakfast, public areas

location is off the street so it s quiet and plenty of parking

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

the washers in the laundry room didn t work.

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

the only complaint i would have is it didn t have an area to do laundry.

laundry facility needs to be complimentary

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

kids acting fools in pool should be night hours for adults only seeing it s a small pool

the gym was not what i expected

we got to do the laundry which was great

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

place was good and clean. toilet too was good and clean breakfast was good

off the i90 was great, with cracker barrel and denny's next door, made for easy stop off with kids

personnel were all wonderful. free parking. the included breakfast was much better than

someone was doing laundry at all hours of night i kept on getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

there are absolutely no amenities-not even a functioning laundry

the pool was clean and heated for the kids and they had a great time

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

the room itself was dated and the kitchen needed some repairs, along with a broken toilet seat.

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the pool was clean and heated for the kids and they had a great time

it had a spot to park with a trailer

gym is small buy it is actually open and usable

easy to find, pet friendly, clean with a comfortable bed.

gym area very very small and dirty

- noisy sometimes by room fan, water flow, neighbor -- wifi was non-usable + it's

laundry room was not available

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

location parking availability and laundry

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

only one guest laundry in such a large hotel.

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

treadmill in the gym area, room service trays from the evening were still laying out in the

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

we liked just about everything , except the pool closing early lol

easy parking

the pool was a little chilly, but it wasn't a big deal

fire alarm after midnight forced me to stand in the parking lot for an hour until it was resolved

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

wifi never worked

good wifi

incorrect wifi password dirty room fridge had old food

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

newly renovated. nice breakfast included with many choices. comfortable room and bed.

wifi was pathetic. they need a high-speed wifi option available to guests

parking is a challenge because you allow commercial truck drivers to occupy several spaces

amount of kids in the pool / hot tub until it closed

indoor pool for kids and nice breakfast in the morning.

we have provided laundry facilities

pet fee, $75 for the stay. which in our case was just the one night.

the pool was nice and relaxing as well as a basket ball court

breakfast was good and they even had a outdoor grill

clean friendly staff great breakfast

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

staff was exceptional, from the front desk to the breakfast lady

ample parking and well lit parking lot

not be available and that was one of the main things we were looking forward to doing with our kids

didn t wake up in time for breakfast but i loved the location of the facility it was very easy coming and

great breakfast host he was kind and efficient and helped everyone with joy in his voice

i had to ask the hour for breakfast and the pool

great free parking in front of the property

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

local to major stores, pet friendly, and good for families.

no non-smoking room. all rooms are smelly badly.

a little shabby, and sketchy wifi

non-smoking room i booked reeked of cigarettes when i got there

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

room was a non-smoking room but smelled like an ash tray

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

guest laundry service, breakfast very good, bed very comfortable

comfortable room, great laundry facilities

did not use it but looked good as well as the diy laundry

we had a full kitchen, they have storage rooms for guests and free laundry

rooms were clean, beds comfortable and having laundry facility on site was a life saver for us since we been

free laundry, pool

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

they have a laundry room and a workout room

laundry on premises

there is a broken laundry chute directly across the hall and the door was broken

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

gym, laundry were a big plus

they charge for laundry

children enjoyed the pool and gym

were top notch clean they even provided make up removal wipes i thought that was very thoughtful kitchen and

hotel, incredibly friendly and helpful staff given the complexity of my booking, good gym, good room size

of smoke in halfway and parking so far from lobby

gym and location were great. onsite restaurant and bar was also very nice.

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

loved the room service pizza!

the indoor pool being in use

the listing says they offer 14 days of free parking at the hotel

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

front desk employee very nice, as was the airport shuttle driver

it's pet friendly and the staff is understanding and easy going ..

the pool area was the star of the show

breakfast was great

disappointed the pool was closed

airport shuttle. hot breakfast. close to the airport.

the pool is tiny.

heated pool and workout room

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

laundry room on-floor was an unexpected amenity

was excellent and the laundry prices and availability exceptional

toilets are difficult to flush, gym tiny, no pool

common locks on entrance to laundry dont work

nothing worked the pool, laundry, or fitness center.

dirty laundry (bed sheets) in hall

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

is so perfect the kitchen the living room the bedroom and the shower

the breakfast that was included was a pleasant surprise, and the staff was very accommodating in the

i would like to have been able to stay longer and use the pool. next time.

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

spatious rooms with kitchen.

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

laundry from previous guests in room

the magnificent outdoor pool can't be beat, especially on a hot summer day.

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

it's a inconvenience when my kids need

it looked wonderful and they had all kinds of fun things like mimosas at breakfast and bubbles and a picture

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

the restaurant was closed, the bar was closed, and the breakfast in the morning was not what i would expect

modern, clean, friendly staff; great coffee/breakfast shop, wired, across the parking lot.

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

had a room with a very nice view to the parking lot the hotel is clean, and nice it was just a very pleasant

get there, lug my laundry in, throw it in and then see a sign that it s out of order

the guest laundry was gross

laundry facility was broken and they were not sure when it would be fixed so we changed

location indoor pool on-site laundry

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

nice room, restaurant and shuttle service to and from airport

the fireplace in the lobby, which burns real wood.

reception area was full of families with lots of kids running a muck

the restaurant and bar were in the hotel. they were very good and reasonably priced.

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for

the bar and restaurant were closed. understandable under the current circumstances.

rooms were clean modern and spacious liked the coffee bar in the room location to restaurants and university

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

parking was convenient, but the location lacked walkability

everything. rude staff. fraudulent ad. no wifi. dirty

liked that they have smoking rooms

nonsmoking room was used in earlier years by smokers; smelled

hotel shares a parking lot with a busy bar that is open until 4 am

oh , laundry facility on site next to the ice machine

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

wifi didn't work

non-smoking room (as booked in the reservation) was described as a smoking room upon check-in, and

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

the laundry room was out of service.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

bed, nice-sized room, nice lounge/bar area, very attentive staff and i appreciated the shuttle very much

had to pay for breakfast which was unexpected and confusing based on the layout of the eating area

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

room was spacious and they have laundry room.

laundry facilities, indoor pool.

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

parking was a little limited

ample and secure parking

queen beds. laundry facility

the laundry room wasn t open

location and price. laundry facilities were a help, but expensive to use.

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

could not connect to internet with their wifi

was close to the track we were racing at and plenty of parking for our dump truck and 30

parking is right there nearby

across the parking lot is a great japanese steak house

the lack of breakfast options

the bar area is right in the lobby where you check in, where 8 people were noisily drinking and

the kitchenette appliances were not clean; nor was the bathrroom floor

clean, breakfast, parking, carts, pool, washer

kitchen, dining, and living room combo was excellent

heated pool was cold

fact that the pool was actually functional when i had booked at another hotel they let me check in and then said

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

shuttle available to the airport nearby

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

clean, friendly staff, and the gym was clean. close to my work conference.

bathroom needs a towel bar by the sink.

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

10-15 mins from airport & have a shuttle

no clock at the pool.? yup really that?s the only thing

at the very least, unavailable services (breakfast, gym, pool, etc) should be clearly outlined at the point of

pillows were too soggy no laundry bag no complementary breakfast

nice rooms , clean , nice breakfast . nice gym and swimming pool

no jacuzzi but pool was still awesome

parking was good, check in was easy and smooth, staff was nice.

used the pool a bunch of times it was a bit awkward as it was nect to the bar and banqurt facilities

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

shot out to the laundry crew great recognition and credit

had to pay parking and only 1 car per family

some monitoring of the pool that got a little out of hand with unsupervised kids

some monitoring of the pool that got a little out of hand with unsupervised kids

great parking, it is important because i have a 15 foot trailer, so would recommend to

have issues with scented laundry soap/dryer sheets

another major plus is that it had gated, off-street parking - a spot labeled for each room

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check

breakfast cooked to order

we re still bringing loads of laundry up stairs

we would have enjoyed the nice pool, but didn't have swimwear with us

breakfasts are all the same so not much variety

great breakfast

breakfast

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

the rooms were quiet, beds were comfortable and there was ample parking

manque un peu de choix au petit dejeuner, mais la nourriture etait tres bonne

huge improvement over cookie cutter chains, this property had an outdoor pool surrounded by trees, pleasant

there was adiscarded syringe and pair of gloves in the parking lot

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

wifi heat wasn't working well not enough big towels bathroom was kinda small need vending machine

staff was nice. good wifi.

have stayed at motel 6 for years due to pet policies but this might be the last time

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

they have a clean laundry room

laundry

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

coffee bar area was filthy

close to casino

parking

the entrances to the parking lots had so much snow: couldn't get in or out

clean, comfortable, friendly staff, pool and free breakfast

the hot tub and the complimentary breakfast

no access to pool due to covid

mesmerica 360 , duke's restaurant & casino

breakfast was great. great location

could not find a parking space every night we came back from hiking

the staff was very friendly, the room was clean,and the breakfast was great.

room 113 is next to the kitchen and you can hear the kitchen staff starting breakfast really early

the gym area which was in the pool area was also closed

didn't like the fact that the parking lot was very icy upon arriving at the hotel

i had to drive 28 mins to a laundry mat

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

convenient location for casino. clean and friendly staff

pool could be bigger and deeper and there should have been a complimentary breakfast for how

nice to receive 2 waters and a little bar as a hilton member

they had convenient laundry facilities on our floor

it also offers the conveniences of a suite hotel, including a laundry

laundry shoot near the room was used/banging during the night

also, the cleaning cart was in the hall most of the time with dirty laundry piled in it- kind of an

checked us in looked like she just walked in off the street while mentioning that she was doing laundry

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

breakfast was very good and well stocked and clean

room very clean, staff professional, adequate parking

although we did not need it, it had a full kitchen which would well serve anyone there on an extended stay who

was amazing,it was very clean,the social with free dinner on wednesday was wonderful and the pool was great

have pool, spa, fitness, laundry

spa tub location cleanliness very nice staff

kids loved pool area

parking

room service was atrocious, the bed wasn't comfortable and the room was incredibly hot even after a

we liked the self-service laundry in the building

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

breakfast was so delicious, and so many choices

and close by to a casino with plenty of shopping

at the time of my visit the pool was closed.

relatively new, very clean, with ample parking

i wish the restaurant was open later at least for room service. the shower was so dumb.

was a little bit noisy on my floor, kids running in the hallway

clean, great gym, safe well lit parking lot.

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

pool was too cold i don't mine spending the extra money for the hampton because the pool is always

there is a gym and indoor pool that we hope to use on our next stay at this hotel

there is a gym and indoor pool that we hope to use on our next stay at this hotel

laundry

laundry room was decent

i thought there would have at least been yogurt and cereal options for the kids

the location and free wifi

they treat you like family and are very pet friendly

right out side of the lobby and gym

breakfast was standard fare, and though not anything exceptional it was adequate and better than

the indoor pool was small but it was just enough to enjoy on a day with nothing planned

clean, front desk was friendly. breakfast was good

i didn't get a chance to use the pool, maybe next time

breakfast was hearty and very enjoyable

clean, quiet, great breakfast and pet friendly!

there was plenty of parking

breakfast lacked

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi