there was no guest laundry

laundry on sit not there

common in similarly priced hotels: no lotion, no robes, no separate shampoo and conditioner, no laundry bag, no

room next to me 240 yelling and screaming with kids and parents

super nice and the shuttle to the track was great

since we were on a longer trip we needed to do laundry and found out it was complimentary

we took full advantage of the fitness facility, pool and, since we were traveling with kids, the laundry room

location, an apartment not a room, free laundry washing, kitchenette fully furnished, great breakfast, kind

nice surprises were an excellent hot breakfast and free guest laundry facilities

laundry was great

greg at reception was super helpful with our laundry.

laundry on site

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

pool & gym

snow and ice removal from the sidewalks and parking lot could have used more

the bar in the hotel lobby. no privacy.

enjoyed our weekend stay was looking forward to the room service and restaurant we will be returning very

this was not acceptable because i do use the gym which was not available

there was blood on the pillow. i had to call room service and get new pillow.

comfortable, easy parking, about a 10-15 minute walk up broadway to main retail / restaurant area in saratoga

room; tub in bathroom dangerous-high step-in and no safety bar ; advertised pool is public as part of the state

it s a bit pricey in the summer. bar closes too early.

easy parking

we needed to get to the concert next door and they drove us by golf cart. so nice.

the horse racing track, tennis, hiking, biking, swimming and golf are available

plenty of parking

spa services also available but seemed a bit pricey to me

rooms were nice. easy parking. food in the restaurant was good.

the pool was nice too and close to the racetrack

beautifully designed and furnished, easy parking, good location to downtown saratoga springs

location location location complimentary laundry and coffee

the good guest laundry facilities were much

two pools were absolutely fantastic, my kids loved them. vssuper clean and shiny.

was amazing the stuff was very friendly my kids loved the pool they didn't want to leave, my son believes he

good location, family friendly, pet friendly.

a special feature that we really liked was a complementary shuttle van service to and from the state park,

the room service was awesome

my three guest arrived after dinner around 9:45pm back to the hotel we were turned away from the bar while there

attached bar and lounge

gym could be improved, but sufficiently equipped

a worn sock in the drawer in the bedroom; also prior guest's laundry plastic and cardboard laying on the floor

wish there was an additional laundry room on another floor

we can't connect a wifi of hotel, and the signal of my samrtphone is weak.

free wifi was not easilly connected, but was up and running after assistance from the front desk

there s no room service available at all

maybe a bar or restaurant in the hotel.

it was fine for playing with the kids, but i did not want to swim laps in it

location clean gym

the people next door could have quieted their teenage kids after 11;00pm.

great size room, friendly staff, good breakfast

lack of free breakfast; no guest laundry facilities; parking fees for guests

wished that the hotel bar and restaurant was open!

a lot of amenities, pools, 24-hour gym, and restaurant

college town, but there were kids everywhere and no one would do anything about it

good parking, wifi, rooms, bed linens, location and add indoor pool as an extra treat for kids

there was an rea where you could do laundry which was perfect for a long visit

however food was not replenished enough in second hour and no plates available available laundry facilities a

starbucks coffee in the lobby laundry room

wifi easily available, implied breakfast was included, it wasn't

jacuzzi spa in the pool area was out of order

breakfast is good and healthy. good neighborhood. very accommodating.

breakfast offered, pool, nice room setup, friendly staff, good coffee all day

clean and comfortable pool + spa good breakfast

breakfast offered, pool, nice room setup, friendly staff, good coffee all day

i liked the pool and hot tube and the amenities that were inside the

having an onsite laundry facility was great for the upkeep of our clothing during our stay

on site laundry is very convenient

great breakfast, free laundry facilities for guests

had stated there was a pool onsite and that is why we booked it cuz we had 5 kids and free time before our

for tourists who visit the saratoga race track, which we do on an annual basis because it offers shuttle service

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

overall i would stay at the hotel again but i would call before and see if the gym is open and if there breakfast

the proximity to the saratoga racetrack and casino was great

pet fee of $75 for just one night was excessive

breakfast good- lots of choices- very clean; convenient location; pet friendly

dog friendly kitchen facilities

staff very friendly. very clean. pool and gym a+

good breakfast options

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

also had guest laundry services 10/10 would stay

the pool and hot tub are always a treat

looked brand new! staff were extremely pleasant, especially breakfast staff!

i used the gym which was small but accommodating

friendly staff, lobby area was decent, kids could swim in the pool and sit in hit tub

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

they had a laundry room

stuff working the breakfast area made us feel really at home being genuinely friendly and helpful

kids loved the pool

the kids loved the pool and basketball court

there was plenty of parking

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

liked that it was pet friendly

gym a little small but can t do anything about that

suggestion i would make is that the towels in the pool area be upgraded

breakfast was standard fare, and though not anything exceptional it was adequate and better than

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when visiting

i didn't get a chance to use the pool, maybe next time

laundry room was decent

laundry

breakfast was limited with warm food

breakfast was good

the fitness center had everything we needed and the wifi worked great

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

room and the pool area was clean

the pool was great! the breakfast was a good variety of food and very good.

breakfast was good

we were not warned that the gym was closed.

relatively new, very clean, with ample parking

the gym was great and useful

quite close to stores and free parking

clean, great gym, safe well lit parking lot.

have pool, spa, fitness, laundry

the hotel was beautiful and very clean. the bar and restaurant were amazing.

card key access to gym was delayed because of problems

spa tub location cleanliness very nice staff

pool is very nice

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

the kitchen was awesome and the fact that it had a bedroom and a living room was super helpful

enjoyed having a full kitchen and having the beds separate from the living area

breakfast was perfect and delicious

complimentary breakfast and dinner with complimentary beer and wine!!!!!!!

they also had a laundry room of course there was other people there but we all got along great i will stay here

staff was friendly and the laundry room was greatly appreciated

wish there were more breakfast items to choose from

reasonable cost and reserved parking spaces numbered similar to units.

set pool and jacuzzi at proper temps

didn t have wifi password and it was 1030pm when i sat down with my laptop and didn t want to bother the

the staff was awesome! portable fireplace in the room. very hot water!

free wifi worked very well

wifi quite slow

) fireplaces in each room that you can run without heat which was a fun cozy touch - i kept mine

laundry room could be opened until midnight at least.

of the staff members, where the guest was speaking with the front end manager about accessing the laundry room

there is nothing i didn't like except breakfast

excellent hotel very clean and good breakfast.

hotel is right off a major road so it s very loud, i thought a snow plow was going through the parking lot

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

better access to the laundry facilities. had to wait a while to use the washer and dryer.

breakfast was so delicious, and so many choices

very comfortable and clean staff a lot of friendly breakfast and service very good parking easy and free wi-fi

i had to drive 28 mins to a laundry mat

trolley to the casino,

the heated pool was nice, but a hot tub would be better.

convenient location for casino. clean and friendly staff

we didn t use fitness or pool so can t comment on those

the hotel also offered free laundry services which was an even greater perk

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

having a laundry room available free of charge was unexpected and appreciated

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

dining on site. ev charging

the burger i had at the bar was very good, the bartender was pleasant

the rooms were nice and cozy, bed was very comfortable. the gym and pool is very clean and nice.

there were no parking places when i arrived

the live music, wine bar and breakfast.

we chose the property because it had a jacuzzi suite, wine bar and breakfast

the main house where the breakfast room and wine bar are located is a beautiful large house with the original

we stayed in the carriage house in the back in a king suite with a spa bath and fireplace

the staff and other guests were lovely and the evening wine bar hour is a nice way to get to meet some fellow

all the kids left to run around and scream down the hallways

but that's okay, the bartender did try and was apologetic and we found a great sports bar right around the

restaurant provided delicious food, pool with jacuzzi

tv room to sit and relax for a bit while kids went to sleep

parking a bit tight but was doable even in the snow storm

i did not like the parking, it was a shared lot with a lot of traffic but, the vehicle was ok that night

wanted to do a gym and pool

no sanitizer or cleaner in gym

getting into parking was tricky

pet friendly

noticed there was onsite laundry for guests

was able to do my laundry

liked that thier was an indoor pool , and it was super convenient that thier was also a laundry

laundry room was easy to use

vending and ice machines, laundry, good security, soft spoken polite accommodating staff

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

entrance is on a busy roadway- difficulty entering/leaving parking

there was no information in the room (wifi access, phone number for the restaurant) so i had to text reception

my room was quiet, and the property included convenient parking, a walking path and outdoor pool, gym, conference

love that they have laundry machine on

laundry facility, clean

at all while you re staying here, because i promise someone s little monsters will be doing gymnastics in

the kitchen was well stocked with all the essential utensils and needs

rooms were clean loved the pool and breakfast

we re still bringing loads of laundry up stairs

breakfast

the pool and the water temperature was perfect!! ud83dude01

pool could have been a little warmer for an indoor pool

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

hotel has quite a bit amenities such as swimming pool, laundry machine, microwave oven, refrigerator and kitchen

smelled like it was damp bad laundry or damp rug smell- we didn t spend much time in room for that

we stay in queensbury 2 to 3 times a year to visit the grand kids

gave us a suite so had a small kitchen

the staff was excellent. the breakfast was great.

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

pool little cold. couldn't connect nintendo switch on wifi

spa rooms are perfect for a parents get-a-way from the kids

free and prompt shuttle

also, i appreciate that this hotel is pet-friendly

dog friendly, great staff, and breakfast pre bagged during covid times

brand new shower and kitchen facility. lighting with usb charge.

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

close to food places. pool unavailable. track loose on machine

kitchen had no plates, silverware, cooking tools, no pots or pans

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

price, comfy bed, ample parking

the lack of breakfast options

wifi network issues

queen beds. laundry facility

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

location and price. laundry facilities were a help, but expensive to use.

the laundry room wasn t open

there was also great parking and it felt pretty safe

laundry on site, breakfast was great, oddly quite and relaxing but close to everything

is only one laundry room and when you place quarters in the dryer, it doesn't always work

everything was good except for laundry. it was difficult to get coins for laundry.

laundry room could use some updating

hotel is clean, laundry self service is perfect with reasonable charges, (quarters can be exchanged with cash

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

the shuttle driver, even made sure there was breakfast for me available & we left @ 4am

they even have a laundry room

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

room was spacious and they have laundry room.

laundry is on the 3rd floor and only 2 washers & 2

laundry was not free- $2 in coins or download an app and pay $10 (least) on app to have it work

the laundry room was fairly clean

great wolf lodge, jay peak and many other indoor hotel water parks that we've visited cause our bar to be raised

it was nice to have a bar open for some relaxation in the evening.

oh , laundry facility on site next to the ice machine

there was feces on the toilet seat when we walked in we tried to call the front desk to get the wifi

all over the parking lot

parking area seemed a little bit umm, unsecure and sketchy

close to where i needed to be clean spacious room and parking

was a nice grill and bar sharing the same parking lot as the hotel

remote was filthy, toilet wobbled, shower knob broken, floor was sticky, carpets were stained, no smoking room

nonsmoking room was used in earlier years by smokers; smelled

the wifi was very good and the

restaurant across the parking lot.

they have a clean laundry room

laundry

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

burns in the blanket i know it was smoking room but they could of had new or clean blankets the wifi signal wasn

breakfast, no coffeemaker, no wifi, the place smell of dog urine, room and beds

we were told it was a non-smoking room it smelled bad served its purpose

the wifi was excellent

there was adiscarded syringe and pair of gloves in the parking lot

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

third, the gym was atrocious