shot out to the laundry crew great recognition and credit

very good breakfast, nice pool

some monitoring of the pool that got a little out of hand with unsupervised kids

the wifi was extremely weak almost non fuctioning.

overall good just crappy wifi

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

there's no room service, such as housekeeping or fresh towels, it would be great if they offered that, given

i thought the place was perfect for me. really enjoyed the pool..

clean, comfortable room, easy parking, free breakfast

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

is always problem with the wifi i would the hotel

a tiny gym was right off the pool deck

clean room, breakfast was very good, clean throughout hotel, easy parking, cookies, fruit and flavored water

laundry facilities, indoor pool.

room was spacious and they have laundry room.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

we also were told there was no laundry for use even though they showed it on the booking websites

clean great breakfast friendly, helpful staff

to room didn t latch properly, there was trash in the trash cans when we arrived in our room, wifi signal was

person's soap bar in the shower ud83dudebf hair was all on the pillows long blonde hair it could have been

kitchen had no plates, silverware, cooking tools, no pots or pans

the bar area is right in the lobby where you check in, where 8 people were noisily drinking and

then asked for full room service, they said yes

it was very pet friendly

the hotel has an indoor pool, fitness room, and a great small kitchen to use during your stay

clean, breakfast, parking, carts, pool, washer

close to food places. pool unavailable. track loose on machine

location and price. laundry facilities were a help, but expensive to use.

the laundry room wasn t open

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

queen beds. laundry facility

high quality for a budget hotel: safe, clean, bright, well-maintained rooms, quality beds, nice breakfast

oh , laundry facility on site next to the ice machine

than regular tobacco products but the price was good overall considering we stayed in a smoking room

parking lot was very run down, there was a visible crack between the door and doorframe, the

there was feces on the toilet seat when we walked in we tried to call the front desk to get the wifi

no cups were in room at all, no room service when i extended stay.

hotel shares a parking lot with a busy bar that is open until 4 am

out if there was a fire in the hallway cigarette burns in the bedding i understand i asked for smoking but i

the lamp, not the bulb washer and dryer out in hallway making noise up until 2:35 am poorly lit parking lot

liked that they have smoking rooms

was a nice grill and bar sharing the same parking lot as the hotel

shuttle services were only to/from airport laundry area not accessible due to renovations

there was no laundry room

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

the breakfast needs more choices, and should be open longer than 9 am

we re still bringing loads of laundry up stairs

the pool was very clean

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

parking can sometimes be an issue.

we liked the location, bathroom with tub and free parking.

loved this hotel and the staff was so nice and extra fast wifi

most of the equipment in the gym is broken and the tv didn't work properly

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for

gym and reception is nice

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

i loved the fireplace feeling and smell in the entrance

close to the airport with free 24-hour shuttle

the staff was outstanding and breakfast was very good

the early american character and fireplace in the lobby

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

laundry machine and dryer always broken

that made me mad cause my kids wanted to go swimming

not enough parking

thekufs loved the pool

perhaps the breakfast could have had a little more variety, but it was ok

breakfast was good. staff was exceptional.

the complimentary breakfast was great

pool was awesome

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

two men who drove the shuttle ( from the airport and back to the airport) were exceptionally personable

it was impossible to get wifi so i gave up

luckily there s a great little coffee/bagel shop across the parking lot

the restaurant was closed, the bar was closed, and the breakfast in the morning was not what i would expect

was excellent and the laundry prices and availability exceptional

there's a nice guest laundry room as

inhouse dining room (restaurant and bar), customer personal laundry

laundry room on-floor was an unexpected amenity

location, 2 minutes from albany international airport, we parked onsite and took their shuttle to the airport

they were sensitive and allowed us to use the laundry room after hours

the hotel laundry facility was an added plus

spacious a guest laundry plus an excellent breakfast

have an airport shuttle but you can t leave your vehicle there

gym room

have issues with scented laundry soap/dryer sheets

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with

but there's great parking on the premises so all was fine and safe there

the property but when i called the b & b for information about parking, i discovered they hadn t received my

was not great, but the parking area was secure

piles of dirty laundry in front of the bedrooms doors, in the halways

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

parking you come in on ll then have to go to 1 to check in

loved the parking.

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

the gym facilities are fantastic.

parking is really congested

is excellent ,room great size; i got a great price,restuarant & bar were great

the pool was nice. the room service was very nice and the front desk at check out was very nice.

breakfast, price, parking, etc

nice pool

the indoor pool being in use

the pool had too much chlorine, and my kids had a reaction from it.

early check in

easy; the inn is very close to the airport; breakfast is pretty good; the pool area is nice; the gym could use

could not connect to wifi

breakfast was great

was well situated nice pool and gym

location was perfect! breakfast was a good value.

parking lot was icy.

for covid parameters it was a good breakfast. balanced with protein.

bed was comfy. size of room and bathroom shower. breakfast is delicious!

they charge for laundry

gym, laundry were a big plus

it was wonderful to find a lovely pet friendly hotel and the front reception was friendly and efficient

the gym was clean

the room layout with a privacy curtain, blackout shades, nice decor, mini kitchen, and sitting area

pillows were too soggy no laundry bag no complementary breakfast

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

other hotels along my travels have allowed me to keep my freezer items in the main kitchen freezer

hilton gardens is located right off the main street in troy- easy to get to and easy parking

loved that a great bar and resturaurant are on property. great food and drinks and servers!

comfortable room, great laundry facilities

free laundry, pool

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

complimentary laundry was a huge bonus especially with kids

the pool was a nice feature as was the complementary laundry

there is a broken laundry chute directly across the hall and the door was broken

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

laundry room out of order.

only laundry dryer is not working

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i did enjoy the clean room breakfast and laundry

guest laundry service, breakfast very good, bed very comfortable

location indoor pool on-site laundry

get there, lug my laundry in, throw it in and then see a sign that it s out of order

no laundry services

the guest laundry was gross

wyndham hotel, laundry room disfunctional, broke gym equipment

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

laundry room had dirty needles as well

common locks on entrance to laundry dont work

to outside had a huge gap on bottom of door way, ceilings looked unrepaired from prior damage, laundry room was

nothing worked the pool, laundry, or fitness center.

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry from previous guests in room

laundry on site

kids enjoyed the pool

room is beautiful and clean and breakfast is excellent.

that delicious breakfast i'm a big boy and they kept me fed

the breakfast wasn't longer

didn t wake up in time for breakfast but i loved the location of the facility it was very easy coming and

breakfast was ok, but can't complain for complimentary.

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

i didn t mind at all, but my kids said the pool was a little too cool.. not my opinion though

was amazing,it was very clean,the social with free dinner on wednesday was wonderful and the pool was great

great customer service. nice room. complimentary breakfast (all week) & dinner (mon-wed)

our room was a suite with a full kitchen

have pool, spa, fitness, laundry

issue with our jetted spa tub in room but was able to clear up on first night

staff were very helpful, the bed was very comfortable, we found the prices for the drinks in the bar remarkably

there is little parking immediately on property, and you have to park in the shopping center

the parking sucks

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

that i was able to wash and dry a load of laundry for 1

the washers in the laundry room didn t work.

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

due to a storm that came thru that day there was limited parking.

we liked just about everything , except the pool closing early lol

fire alarm after midnight forced me to stand in the parking lot for an hour until it was resolved

parking lot, restaurant inside, the staff was amazing, and the university of albany is across the

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

only one guest laundry in such a large hotel.

beds were extremely comfortable and i ordered dinner at the bar and breakfast the next morning and both were

we were not warned that the gym was closed.

at the time of my visit the pool was closed.

the gym was great and useful

quite close to stores and free parking

lots of parking. fine for a stop over on a long drive

laundry room was decent

laundry

running and screaming kids in a hallway during an hour 9-10pm

pet friendly with no extra charges

to contact it support to help connect wifi in room 142 wasting 30+ minutes of my time

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

had lost my parking when i went to dinner had no parking

breakfast was good

clean/pool was warm this year

was warm and we had it to ourselves beds were comfy staff was helpful and we were able to enjoy breakfast before

friendly staff, room and facility was very clean, breakfast was delicious

the breakfast was well laid out and was very appetizing

breakfast was standard fare, and though not anything exceptional it was adequate and better than

wifi was free as a guest and worked well

care products for the entire family for the weekend, the spacious room and comfortable bed, the pool, jacuzzi

liked that it was pet friendly

room , lobby, and fitness room were my favorites

friendly and professional staff throughout the 3 night stay from check in to breakfast staff to housekeeping

clean, quiet, great breakfast and pet friendly!

they had a laundry room

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

the kids were running around the hotel well past the

great gym also

great free parking in front of the property

the pool was not clean either

room main room and kitchen were in bad condition

only 2 handicap parking spots in an inn this large

was disappointed that there was no breakfast for my stay

location & cleanliness & pet friendly

very clean room, friendly staff, great breakfast!

gym area very very small and dirty

they give breakfast every morning and supeeerrrr nice service

free continental breakfast, microwave, fridge and coffee station are convenient

laundry room was not available

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

we have provided laundry facilities

a true pet friendly hotel, they will provide you with dog bags for walks, if you forget yours

arrived early and there were very few cars in the parking lot

too much for a pet $75 rip off for a small well trained dog

was hit with a $75 pet fee, this is the highest fee i ve ever spent to bring my dogs with us

the facility itself is huge inside with a great bar and very knowledgeable bartender

clean, beautiful bldg, parking easy,location

the bar was refined and friendly and the open 24 hours breakfast with yummy wholesome choices was a

park and lake views - the view from the room consided of a back patio and into the neighboring parking lot

free parking was abundant and the location is extremely convenient for state buildings, suny and tourist

everything! beautiful historic building! awesome studio with kitchen. friendly staff!!

love the little breakfast in the morning

breakfast was disappointing

the kitchen and dining spaces are very homey and comfortable

wifi did not work. the pillows were so awful that i still have a neck ache. replace them!

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

wifi was reliable; having netflix in the room was a real treat

good location, large and clean room. good parking.

loved the off street parking. the building was beautiful. porch is great.

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

they do not have laundry room.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

could do our overdue laundry. breakfast omelette station was great

the room was not properly cleaned. dirty laundry left in the room

no laundry. no pool. only one elevator working.

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

the linens smelled so fresh and my room smelled like fresh laundry

pool, clean spacious rooms with fridge, microwave and keurig in room

one thing i didnt like was the pool was too small and not heated

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

bring your swimsuit because the pool is gorgeous

a day of traveling, hungry and tired i ordered room service

the shuttle driver was very nice and super helpful the restaurant was booked at the time we needed to

convenient shuttle service and exceptional staff

great bar tenders who mix wonderful drinks, good food for breakfast and lunch

the room service was prompt and delicious

the wifi stretched to the lawn of the capitol

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

did run out of bananas at breakfast & the afternoon female front desk attendant was rather brusque, but compared

very clean, bed comfortable. good location and decent wifi. good shower pressure.

pleased with cookies @desk & variety of items at complementary breakfast

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

kept hitting my head on the kitchen cabinet while at the sink

bedroom more spacious than the living space, which made it a bit tight with a family of 4 (2 kids under 7)

clean and friendly staff bedroom good breakfast afterwards before we left

supposed to include breakfast, but because of the holiday it didn't which is fine

could have have water or juice available at breakfast

no meat at. breakfast

the room was clean and the breakfast was good

the room was very clean wifi worked great and it was very comfortable

wifi heat wasn't working well not enough big towels bathroom was kinda small need vending machine

we were told it was a non-smoking room it smelled bad served its purpose

the wifi was excellent

unclean. drug needle in parking lot.

laundry

the staff are very friendly and it's nice that they have laundry services

they have a clean laundry room

no public laundry which is something i often see at other places

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

were all very friendly, great room, loved the fitness center and pool, no issues with anything in the room,

also, there was a very loud performer in thd bar whose music could be heard inside my room

breakfast thanks to covid ud83dude13 plenty of parking for my work truck and trailer,

with so few guests there, i feel like it could have been open for time slots like the pool

pool is lovely and great hours (7am-11pm)

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

breakfast, bed & staff

most people that stay @ the hotel are gone most of the day & when they return, the pool & courtyard are closed

there was not enough parking

the bar manager that night was quite rude to us

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

nice breakfast and little gym

it is well situated, close to the highway and close to albany and with a huge parking.

i had to drive 28 mins to a laundry mat

the location to the casino and other spots in the city.

only thing i thought might be a good recommendation is to have a shuttle to the casino.

location is convenient for our needs and i like the gym

breakfast menu for kids not so great. for me was good

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

location was convenient, comfortable and spacious rooms, the staff friendly and the gym adequate

river views, excellent wifi, very comfortable bed, excellent seafood/italian restaurant right next door

pool seemed cold for being heated but the hot tub was excellent!

nice buffet breakfast and close parking

getting into parking was tricky

was great and accomodating, rooms clean, parking a bit tight but even with block party it was managed well

pet friendly

the pool was clean and heated for the kids and they had a great time

great location and great breakfast selections

it was under construction and i had read that they were working on the pool and the exercise area, but i had

very clean room, pool and gym areas

friendly front desk staff, excellent breakfast, excellent lounge area with fireplace, the room is well equipped

good facitilites- laundry room, pool, good breakfast

musty smell uncomfortable pillows first floor room facing the parking lot shades do not close

breakfast like always, beds really comfortable nice tv

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

breakfast end to early

we got to do the laundry which was great

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

room was exceptionally clean and breakfast was presented well and food was good

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

the comfortable beds, the spiffy recently renovated rooms, the yummy and varied selections for breakfast, the

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

my daughter and i enjoyed the heated, in-door pool and all those extra towels

parking was limited

were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

was no wifi i had to do something important which i had to skip of no wifi lady in the morning time was

not a deal breaker because the cleanliness of the pet friendly room made up for it

breakfast area cramped and lacking selection.

first room was a smoking room,half the lights didnt work and shower didnt work either

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

like nothing at this hotel it was awful there were people smoking marijuana next to my room did not feel safe

people were siting next to my room door smoking and laughing with loud music

didn t think to ask for a non smoking room

free laundry washing/drying

the availability of a swimming pool, hot tub, and laundry facilities was a positive aspect.

having a laundry room available free of charge was unexpected and appreciated

the hotel also offered free laundry services which was an even greater perk

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

room location wasn't great being right outside the breakfast area

no bar or restaurant near by and the only convenient store across the parking lot was closed by 10pm

the breakfast was only ok.

grab n go offered a pretty good variety. pool was open and spa was great. close to i-90.

ample parking

also had guest laundry services 10/10 would stay

were a bunch of kids running and screaming in the hallway up until midnight

lots of choices for breakfast and plenty of local places if you are looking for something else

location, quiet, continental breakfast

pool could have been a little larger.

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

incorrect wifi password dirty room fridge had old food

good wifi

wifi never worked

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

wifi didn't work and i needed it

location, accommodations, pet friendly, breakfast choices, outstanding staff!!

good breakfast options

staff very friendly. very clean. pool and gym a+

i want to request that the property will use fragrance free laundry detergent due to allergies

no laundry facilities. little far from the city centre.

breakfast is delicious and convienant for the kids

room was huge. location was perfect. staff was so friendly. late check out.

parking

a little shabby, and sketchy wifi

wifi was extremely poor

room was a non-smoking room but smelled like an ash tray

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

non-smoking room i booked reeked of cigarettes when i got there