we also enjoy the heated pool

where on the website did it show a fee for pet and was never mentioned at check in

lots of parking, easy to get to, lots of food around

breakfast was great! would of liked more pillows to late to request more..

loved the cubbies for luggage and clothing, the kitchen with dishwasher, sink and microwave, and refrigerator

also had guest laundry services 10/10 would stay

), the bed was comfy, and the pool and gym were clean

have had the breakfast before and it was very good

), the bed was comfy, and the pool and gym were clean

my kids are terrified to stay in a hotel now

i want to request that the property will use fragrance free laundry detergent due to allergies

no laundry facilities. little far from the city centre.

plenty of parking

also, when there is a pet in a room, we should be advised since allergic persons can feel the dander

very quiet and lots of parking

laundry on site

greg at reception was super helpful with our laundry.

room amenities. excellent staff. laundry service - washer and dryer is handy for the lodgers.

breakfast

very close to the track and lake. the kids liked the pool.

since we were on a longer trip we needed to do laundry and found out it was complimentary

nice surprises were an excellent hot breakfast and free guest laundry facilities

breakfast and dinner were excellent with complimentary beer and wine at dinner,complimentary laundry facilities

they have a pool laundry room, an exercise room and business center

we took full advantage of the fitness facility, pool and, since we were traveling with kids, the laundry room

breakfast was very good. location was great, easy walk to 18 hole golf course and spac.

we needed to get to the concert next door and they drove us by golf cart. so nice.

room was updated and fresh. loved the shuttle service to downtown.

beautiful location with lots of activities close by, golf, tennis and walking trails, walking distance to spac

no valet parking

common in similarly priced hotels: no lotion, no robes, no separate shampoo and conditioner, no laundry bag, no

there was no guest laundry

laundry on sit not there

shuttle service to track, event center and downtown is a great service

not that family friendly, as 2 of the restaurants are on the casino floor, and kids are not allowed in

parking could be better but understandably there is not much that can be done to change that

having a car service here was great didn t have to worry about parking or to fine places

minimal bar selection and service pool inoperable at times furnishings weathered and torn

hotels website states: free breakfast, bar and restaurnat

but kids in a pool make noise

the pool was nice too and close to the racetrack

spa services also available but seemed a bit pricey to me

wifi was fast and worked well

plenty of parking

huge parking spot, newly renovated.

the good guest laundry facilities were much

location location location complimentary laundry and coffee

gym is small, but convenient if you really need it

food was good, kids eat free which was very helpful

it was pet friendly which is nice to have this option.

wish there was an additional laundry room on another floor

a worn sock in the drawer in the bedroom; also prior guest's laundry plastic and cardboard laying on the floor

property was quiet, despite being full of families/kids

the kids enjoyed the pool

spacious, clean, a small kitchen( microwave/sink) and work area ( desk) and window of the beautiful city

also they said the mini bar was complimentary but there was nothing in it except water, coconut water and chips

affordable valet parking, amazing restaurant and bar you can even have a special cocktail with room service

the hotel bar is really lively with very good cocktails

from a heated towel rack to a complimentary in room bar that was stocked, we couldn't have asked for a better

no turndown service because of covid. price should reflect that. no gym.

could have done a better job by screening guests and not placing a family with young kids next to a room full

the gym is also decent for a hotel gym

the pet friendly accommodation was important for us as we have a maltee poo

breakfast was great

pet friendly hotel

lack of free breakfast; no guest laundry facilities; parking fees for guests

room was spacious, pool was great, and everything cleanly

no outdoor pool

good parking, wifi, rooms, bed linens, location and add indoor pool as an extra treat for kids

we loved the pool, and the rooms were neat and clean. plus free wifi.

starbucks coffee in the lobby laundry room

however food was not replenished enough in second hour and no plates available available laundry facilities a

there was an rea where you could do laundry which was perfect for a long visit

jacuzzi spa in the pool area was out of order

pool - my daughter and friends spent the night to celebrate her birthday

friendly staff. clean facilities. swimming pool was nice.

breakfast lady was not as friendly as the management staff breakfast sausage patties were greasy,

spacious rooms with separate kitchen area.

breakfast is good and healthy. good neighborhood. very accommodating.

the kids had a great time at the pool

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

the small spa was way too hot and the towels too small at the pool

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

clean, quiet, great breakfast and pet friendly!

breakfast could have been better. same food each day. the bread and yogurt were not good.

they were friendly to our kids, and the kind man at the front desk provided quick assistance when my toddler

the kids loved the pool and basketball court

clean, quiet, great breakfast and pet friendly!

the continental breakfast was by far the best i have ever seen.

staff was very friendly and we liked that the pool was open until 10 pm

gym a little small but can t do anything about that

suggestion i would make is that the towels in the pool area be upgraded

the pool was amazing. the rooms were nice and clean

having an onsite laundry facility was great for the upkeep of our clothing during our stay

great breakfast, free laundry facilities for guests

on site laundry is very convenient

parking lot was full of garbage but rooms were clean

why would you spend $40 for parking at the racetrack when you can tip the shuttle guy $5

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

only downfall is parking very hard to find if you come back later in evening

parking

there is a gym and indoor pool that we hope to use on our next stay at this hotel

laundry

laundry room was decent

the cleanliness, furnishings, security of parking, location, access to restaurants & shopping, breakfast options

i thought there would have at least been yogurt and cereal options for the kids

pet friendly with no extra charges

we were not warned that the gym was closed.

relatively new, very clean, with ample parking

the gym was great and useful

quite close to stores and free parking

clean, great gym, safe well lit parking lot.

have pool, spa, fitness, laundry

the hotel was beautiful and very clean. the bar and restaurant were amazing.

card key access to gym was delayed because of problems

spa tub location cleanliness very nice staff

pool is very nice

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

the kitchen was awesome and the fact that it had a bedroom and a living room was super helpful

enjoyed having a full kitchen and having the beds separate from the living area

breakfast was perfect and delicious

complimentary breakfast and dinner with complimentary beer and wine!!!!!!!

better access to the laundry facilities. had to wait a while to use the washer and dryer.

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

parking in front of the hotel is reserved for the restaurant, one that isn't packed all the time

have loved if they had a shuttle to casino vs having to uber

i had to drive 28 mins to a laundry mat

close to casino and excellent

location is convenient for our needs and i like the gym

fitness center and bar were closed due to covid

excellent location by the casino

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

we did our laundry for free while we were here

free laundry washing/drying

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

having a laundry room available free of charge was unexpected and appreciated

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

the rooms were nice and cozy, bed was very comfortable. the gym and pool is very clean and nice.

cleanliness, easy location, free parking, friendly staff

very nice rooms...clean and good room service...would stay again....

pool, restaurant, server and food excellent

clean, comfortable, friendly staff, pool and free breakfast

i needed an early check in for this stay and they were extremely helpful and willing to assist

amazing breakfast buffet included, so many options and a very large dining area

of the breakfast offering had lots of sugar

the extra fluffy pillows extra comfy bed the pool and jacuzzi!!

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

great value. hot breakfast included, made this a great deal.

great restaurant, comfortable room, pleasant outside pool

breakfast was good. the nature trail and the hotel being pet friendly was a plus.

shot out to the laundry crew great recognition and credit

pool was very nice. the breakfast was great and rooms were very nice!

stay, kids were able to use the pool which was a huge plus

very good breakfast, nice pool

they have a hot breakfast it was very good

we re still bringing loads of laundry up stairs

second surface that could be used as table with two additional seats is handy when traveling with kids

clean room. nice staff. great free breakfast. free wi-fi. nice pool and gym.

and the best was the breakfast the next morning, my kids loved the fresh waffles

second surface that could be used as table with two additional seats is handy when traveling with kids

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

the hotel advertised having guest laundry

room was clean and their guest laundry is free!

the front desk lady was super friendly and nice, she interacted with my kids when they talked to her too

breakfast was good

pool and gym area

walk to target kitchen in the room / nice room friendly staff family enjoyed the pool at night

breakfast was not good,came in a sad frozen packets

brand new shower and kitchen facility. lighting with usb charge.

appreciated the excellent shuttle service to the airport

we loved our stay, everything was perfect...the room, the staff and the breakfast also!

price, comfy bed, ample parking

i disliked the dirtiness of the room such the kitchen sink, the carpet, couch and chair stains, dirty walls,

i didn t have to go far for breakfast.

value for money, friendly and accommodating staffs, complimentary breakfast ud83dude0a

parking is right there nearby

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

location and price. laundry facilities were a help, but expensive to use.

the laundry room wasn t open

queen beds. laundry facility

good, safe parking. good value.

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

was no breakfast there was no fitness room

they even have a laundry room

room was spacious and they have laundry room.

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

laundry machine and dryer always broken

the laundry room was out of service.

was a problem in the laundry room the hotel staff was not aware of

have appreciated some kind of early morning granola bar or fruit before catching the 4:00 am shuttle

they extended my stayin the same room, allowed me to carry breakfast upstairs

have issues with scented laundry soap/dryer sheets

i loved having a dedicated parking spot in the back of the building, that was very convenient

tina was an amazing hostess, making a great breakfast for us and providing great conversation and accommodations

was not great, but the parking area was secure

tina gives excellent guidance for arrival, parking, use of facilities, nearby restaurants, etc

oh , laundry facility on site next to the ice machine

very kind staff, spa tub was absolutely amazing. also wonderful diner near area.

the spa tub was very nice. size of the room was nice.

parking area seemed a little bit umm, unsecure and sketchy

wifi kept disconnecting

out if there was a fire in the hallway cigarette burns in the bedding i understand i asked for smoking but i

the lamp, not the bulb washer and dryer out in hallway making noise up until 2:35 am poorly lit parking lot

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

music and people from night club in parking lot keeps you up all night.

parking was convenient, but the location lacked walkability

they have a clean laundry room

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

laundry

the staff are very friendly and it's nice that they have laundry services

no public laundry which is something i often see at other places

parking lot was big enough to find good parking spots

we were told it was a non-smoking room it smelled bad served its purpose

about it she came and fixed it though there was cigarette burns in the blanket i know it was smoking room but

staff was nice. good wifi.

the room was very clean wifi worked great and it was very comfortable

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

the drinks at the bar were way overpriced. i paid 3 + dollars for a perrier

the parking area is behind the hotel, not by the check in area

was unable to get onto the wifi network with either my macbook or android phone, which was merely a nuisance,

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

good location. friendly staff. clean room and fitness center. bar and restaurant on location.

third, the gym was atrocious

quiet, free wifi - great place to get work done.

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

small signage for entrances located in side parking areas.

friendly and convenient with shuttle service to airport which is only 5 minutes away

room and shuttle to track

room service and daily room cleaning.

pillows were too soggy no laundry bag no complementary breakfast

like that it was a pet friendly hotel

wifi didn't work, very noisy in the hallway and the alarm was set for 5:30 am and i didn't set it

the kid who drove me downtown on the shuttle was apologizing for the loser hitting on me at the bar, because

anticipate from a hilton garden inn, everything was great, beautiful property, and lots of free parking

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

it was super easy to find, plenty of parking and a quick check in

my kids were extremely upset the pool was closed

convenient shuttle. pleasant staff

bar soap for bathroom sink, bartender service lacking - too busy talking to friends and seemed put

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

hecter was the name of the shuttle driver who transported me to & from the airport

the only thing that made me uncomfortable was there were so many kids occupying the pool that there was an

the breakfast that was included was a pleasant surprise, and the staff was very accommodating in the

the complimentary breakfast was great

lots of kids roaming the halls making noise. local hockey tournament.

thekufs loved the pool

breakfast was amazing

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

no offsite laundry/dry cleaning service available

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

breakfast was awesome. huge variety and very healthy.

advertising stated there could be charges for pets it was never stated how much or why

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

before i asked if there would be a bagged breakfast to take with us because we had 4am airport shuttle ride

the pool was heated and easy to get into with the kids

great value for the price indoor pool and breakfast

it is very hazardous especially travelling with kids

airport shuttle. hot breakfast. close to the airport.

the breakfast options were plentiful, the hot breakfast items like sausage and eggs were cold

the kids noticed this (and the police presence) and were not impressed

bright attractive lobby convenient parking great location and friendly staff large clean

they allowed us to change our arrival date at no charge and gave us a poolside room for the kids

--lots of noise from the street and in the hallway with kids running up and down yelling until midnight

the pool had too much chlorine, and my kids had a reaction from it.

of smoke in halfway and parking so far from lobby

comfortable room and kid loved the pool

the heated pool was just right for our daughter

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

the staff was extremely pleasant, without exception, it's always nice to have free parking, and the breakfasts

they charge for laundry

gym, laundry were a big plus

children enjoyed the pool and gym

pool, the exercise room, the continental breakfast, the kitchen area of the room itself, and the

wife liked gym. both liked beer and room

laundry facility was broken and they were not sure when it would be fixed so we changed

guest laundry was gross!

1 reason why i picked this place and well the ceiling is falling in over the swimming pool and laundry area all

no laundry services

the guest laundry was gross

laundry from previous guests in room

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry on site

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

natural view with huge swimming pool and playing with bunny at night along with kids

free laundry, pool

we had a full kitchen, they have storage rooms for guests and free laundry

comfortable room, great laundry facilities

did not use it but looked good as well as the diy laundry

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

laundry on premises

they have a laundry room and a workout room

there is a broken laundry chute directly across the hall and the door was broken

guest laundry service, breakfast very good, bed very comfortable

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

i did enjoy the clean room breakfast and laundry

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

only laundry dryer is not working

staff was friendly and the laundry room was greatly appreciated

they also had a laundry room of course there was other people there but we all got along great i will stay here

and my wife loved everything from the pool ,clean room and property that wa well maintain and the staff was

easy parking

was cigarette butts all over the parking lot

the pool was closed.

pool is very small which is not a problem for me, i don't swim, but my kids are bigger now and appreciate more

breakfast was ok, but can't complain for complimentary.

the parking lot is in need of refurb someone was outside the front entrance smoking weed..

ample parking and well lit parking lot

clean. spacious. easy parking. kitchen. good shower.

i had to ask the hour for breakfast and the pool

gym

room was clean with a comfortable bed, spacious lounge area and bathroom, and well appointed kitchen

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

we liked just about everything , except the pool closing early lol

gym was very nice. hot tub was nice

asked about handicapped parking when checking in and was told they did not have spots reserved however we did

loved the bisto bar in the lobby and the welcoming staff

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

only one guest laundry in such a large hotel.

location parking availability and laundry

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

parking was great

we have provided laundry facilities

very clean, staff was very friendly, fun game area off lobby, good breakfast options, large rooms

we loved having the mini kitchen since we bring most of our meals when traveling

the pet fee is outstanding for this location

the pool was nice and relaxing as well as a basket ball court

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

there are absolutely no amenities-not even a functioning laundry

filthy, everything was broken, no change for laundry

the washers in the laundry room didn t work.

laundry machine and vending machine definitely adds to it

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our