the pool and hot tub are amazing and just hit the spot

of the breakfast offering had lots of sugar

getting into parking was tricky

great breakfast--wide choice. very clean room and friendly staff-- parking convenient

lack of hot breakfast (understandable due to covid]

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

no room service

the gym doesn't have much equipment.

we were impressed by the cleanliness, the size of the room, their on site restaurant and their pool

dining on site. ev charging

i had to drive 28 mins to a laundry mat

easy drive. close parking.

pool, fitness center and bar were closed due to covid

i ended up moving to a hotel down the street that offered a water view and nice coffee bar and breakfast for

open the pool already

we liked the self-service laundry in the building

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

better access to the laundry facilities. had to wait a while to use the washer and dryer.

kitchenette is excellent

nice room with full kitchen it definitely was just what we

we did our laundry for free while we were here

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

free laundry washing/drying

several facilities mentiioned on the hotel website were unsvailable - shuttle service and laundry service (a

laundry

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

they have a clean laundry room

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

the room was very clean wifi worked great and it was very comfortable

private ,quiet,wifi and good cable

the wifi was excellent

just ok no wifi

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

we re still bringing loads of laundry up stairs

missed the wonderful breakfast they always have, but understand why it isn't possible during covid

and the best was the breakfast the next morning, my kids loved the fresh waffles

gym was very nice and had the necessary equipment and i loved the coffee in the lobby

due to staff shortages and covid there was no room service

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

close to airport with free shuttle service. clean rooms with complementary breakfast.

laundry machine and dryer always broken

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

the breakfast that was provided there was very good as well

for parking charges were emailed to me twice but have not received email with hotel room charges

dryer in laundry wasn't working.

wyndham hotel, laundry room disfunctional, broke gym equipment

laundry facility was broken and they were not sure when it would be fixed so we changed

the guest laundry was gross

guest laundry was gross!

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

laundry on site

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

laundry room had dirty needles as well

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

common locks on entrance to laundry dont work

dirty laundry (bed sheets) in hall

nothing worked the pool, laundry, or fitness center.

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

complimentary breakfast and dinner with complimentary beer and wine!!!!!!!

everybody , including guys in the kitchen do a great job

spacious suite, really comfy beds, friendly and attentive staff and lovely pool.

it was absolutely beautiful - living area with tv, kitchenette with full-size refrigerator and other appliances

have pool, spa, fitness, laundry

issue with our jetted spa tub in room but was able to clear up on first night

breakfast was not available because of covid, which is understandable, as was the lack of room service, but

have pool, spa, fitness, laundry

pool is the size of a bathtub. parking is a challenge.

that the bed and pillows were comfy. friendly staff. nice bar inside the lobby.

i wish the restaurant was open later at least for room service. the shower was so dumb.

pool was a bit cool

was a little bit noisy on my floor, kids running in the hallway

lots of parking. fine for a stop over on a long drive

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

laundry facilites on site. staff very helpful

the pool was great! the breakfast was a good variety of food and very good.

room was clean, pool was great. no complaints. stayed 1 night.

only downfall is parking very hard to find if you come back later in evening

m gonna come back and use everything the work out room i didn t even know guest have their own laundry so i

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

they have a laundry room and a workout room

there is a broken laundry chute directly across the hall and the door was broken

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

very good restaurant. the breakfast chef scott made excellent omelets.

the fireplace in the lobby, which burns real wood.

breakfast was great & service was excellent!

very large rooms. staff is helpful. large grassy area for dog to run. gym is awesome.

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

i did enjoy the clean room breakfast and laundry facilities

guest laundry service, breakfast very good, bed very comfortable

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

most of the equipment in the gym is broken and the tv didn't work properly

free wifi had been rated as excellent which influenced my decision (besides proximity to the airport for

it does not even have a small store in the lobby and the gym equipment is

great location. top line registration staff. very good small bar and cafe.

we were at a hyatt house a couple weeks ago and they had a very good hot breakfast bar each day with a change

was well situated nice pool and gym

the pool was heated and easy to get into with the kids

was a group of kids 8 to 10, who were running and playing soccer in the hall for hours

airport shuttle. hot breakfast. close to the airport.

for covid parameters it was a good breakfast. balanced with protein.

the hotel laundry facility was an added plus

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

breakfast hands down

friendly staff, nice room facilities, complimentary food and good parking

brand new shower and kitchen facility. lighting with usb charge.

loved pool and workout room availability

the kitchenette appliances were not clean; nor was the bathrroom floor

like the mini kitchen

no restaurant or breakfast

the room size was great having a full kitchen!

the breakfast wasn t great. stuff ran out quickly and there wasn t a great selection.

kitchen in room

the free breakfast was good too

i love the pool and breakfast. staff was helpful and pleasant.

breakfast has plenty of choices

pillows were small a lot of kids in the pool cold in the hallways

location was great, the room was fine and easy to get to from the parking lot

breakfast was great

always stay here when i come in from nc to spend time with the kids an grands

laundry

laundry room was decent

pet friendly, and no charge

everyone and everything. everyone was so kind and polite. breakfast was yummy.

for the price, and the fact they include breakfast its a no brainer

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

hotels in the area and booked this one because i liked the outdoor and the indoor bar and the pool

two men who drove the shuttle ( from the airport and back to the airport) were exceptionally personable

the restaurant was closed, the bar was closed, and the breakfast in the morning was not what i would expect

airport shuttle and very close to airport

gym a little small but can t do anything about that

the continental breakfast was by far the best i have ever seen.

right out side of the lobby and gym

it was clean and comfortable and the breakfast was great and the pool was so clean

the pool was warm and we had it to ourselves beds were comfy staff was helpful and we were able to

did not use it but looked good as well as the diy laundry

comfortable room, great laundry facilities

big spacious room with kitchen. good breakfast. laundry facilities. very comfortable and quiet.

complimentary laundry was a huge bonus especially with kids

free laundry, pool

spatious rooms with kitchen.

perhaps the breakfast could have had a little more variety, but it was ok

breakfast was amazing

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

pool was awesome

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

love the pool and hot tub.

the breakfast was amazing!

did not eat breakfast.

bed, the pool, jacuzzi as well as the basketball court right outside the hotel for our kids

queen beds. laundry facility

location and price. laundry facilities were a help, but expensive to use.

the laundry room wasn t open

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

some difficulties with wifi

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

laundry room on-floor was an unexpected amenity

inhouse dining room (restaurant and bar), customer personal laundry

the breakfast was great with many choices

view of the parking lot

loved the room service pizza!

the breakfast buffet was cold and uninviting, to have to access the room service menu from the tv with a very

the pool was nice. the room service was very nice and the front desk at check out was very nice.

pool

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

they had a laundry room

the children were running wild and it seemed that they expected the hotel staff to babysit the kids

kids loved the pool

for a non smoking facility you could smell cigarette smoke down every hallway, junk cars in the parking lot

parking is right there nearby

i didn t have to go far for breakfast.

the wifi was also too limited for our needs

wifi was not very strong.

they charge for laundry

gym, laundry were a big plus

good breakfast, clean nice room. really like the home 2 suites.

wife liked gym. both liked beer and room

children enjoyed the pool and gym

we have provided laundry facilities

there was a pool table in the lobby which should be advertised

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

arrived early and there were very few cars in the parking lot

too much for a pet $75 rip off for a small well trained dog

clean room and pool.

very helpful and friendly staff. the size of the room was very big.the breakfast was very good.

requested an early check in and we knew we would be leaving early as well, and the manager worked at meeting

i arrived and asked the reception about it, they were surprised and informed me that there was no ev charger

went with the kids to use the pool from one day to another and pool was not working at the

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

dirty laundry bins stored by exit doors

great value. hot breakfast included, made this a great deal.

plenty of well lit parking

the breakfast was very good with cloth napkins and real glass plates and silverware

shot out to the laundry crew great recognition and credit

i have (only for this stay,all others have been excellent) was they were resealing their parking lot and had

wifi was spotty. finally got connected

some monitoring of the pool that got a little out of hand with unsupervised kids

location is great, room was clean, staff was super friendly and full breakfast is back.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the pool hours were long for the kids & the breakfast was

i had to pay up front for parking my car.

at the very least, unavailable services (breakfast, gym, pool, etc) should be clearly outlined at the point of

laundry facilities poor, toilet in room dirty and front desk staff rude and uninterested in helping

we also were told there was no laundry for use even though they showed it on the booking websites

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

laundry facilities, indoor pool.

room was spacious and they have laundry room.

was no hot water there was no phone in the room wifi didn't work half the time the bed was hard no extra blankets

music and people from night club in parking lot keeps you up all night.

liked that they have smoking rooms

out if there was a fire in the hallway cigarette burns in the bedding i understand i asked for smoking but i

everything. rude staff. fraudulent ad. no wifi. dirty

oh , laundry facility on site next to the ice machine

i wanted a smoking king with spa, instead i got a regular smoking room for basically the same price

the spa tub was great - although i had to clean it.

was the absolute horrible place the entire parking lot was full of police and ambulance an officer stopped me

the (non-smoking) room smelled as if people had been smoking in it for decades

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

the pool was a little chilly, but it wasn't a big deal

gym was very nice. hot tub was nice

coming home late night, there was no parking

booked this hotel because it had a bar and restaurant but they weren t open so i would have stayed somewhere

laundry room was not available

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

only one guest laundry in such a large hotel.

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

close proximity to suny albany and it was clean. i also liked having the gym on site

of options nearby for food and anything you need, short drive downtown or bus stops nearby, and parking was

i wish there were weights in the gym.

, i had a really good nights sleep on a comfy bed the room had everything i needed plus had free parking

- noisy sometimes by room fan, water flow, neighbor -- wifi was non-usable + it's

gym is small buy it is actually open and usable

there are absolutely no amenities-not even a functioning laundry

someone was doing laundry at all hours of night i kept on getting

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

laundry machine and vending machine definitely adds to it

the washers in the laundry room didn t work.

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

filthy, everything was broken, no change for laundry

that i was able to wash and dry a load of laundry for 1

no laundry facilities. little far from the city centre.

i want to request that the property will use fragrance free laundry detergent due to allergies

spa next to pool

enjoyed the pool, hot tub and it was clean and comfortable

coffee at the breakfast was not so good. the rest of the breakfast was very good.

also had guest laundry services 10/10 would stay

shower curtain, the curtains on the window didn t close all the way and the parking lot lights shined into my

this time we needed an early check in and to my extreme pleasure the front desk representative made it happen

here (1st time 5 yrs ago) love the friendliness of everyone, location close to family, the pool , breakfast and

a lot of parking spaces in the front of the building but still not bad with the back doors to go

she got us checked in quickly and gave us great information on breakfast, pool hours & directions to the elevator

the bed, breakfast and price.

breakfast no turkey products. small space for eating. floor sticky from incorrect products

swimming pool could have been a bit bigger and a jacuzzi would have been nice :)

breakfast could use improvement

the place was very beautiful and easy to find. ample parking.

tub of dirty dishes in the self-serve kitchen even though we were the only guests at that time

the hotel is beautifully designed/restored, with the lounge/bar area and communal areas being lovely places to

got the carriage house for our group. large and nice. parking included.

breakfast was adequate. the house was very nice and spacious. free parking.

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

nice kitchen and common areas

inn with no reception desk but easy self check in, good parking spots right at the property, comfortable bed,

the room, the decor, the kitchen access, it was overall a great experience and i will definitely be returning

the linens smelled so fresh and my room smelled like fresh laundry

laundry access

laundry services available on site. it is near the albany law school and albany medical center.

had a gym, a bank and starbucks

looks good - bar downstairs is great

have issues with scented laundry soap/dryer sheets

breakfast cooked to order

tina, the hostess is very accommodating, and provided a wonderful, customized breakfast

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check

charming decor. excellent breakfast. friendly and informative host. good parking

wifi could be a bit stronger

the wifi connection

loved the baked goods in the kitchen late

wifi signal weak

well equipped kitchenette

piles of dirty laundry in front of the bedrooms doors, in the halways

location, gym, laundry, new property

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

nice new facility. on the water. bar and lounge area nice for evening work or relaxing.

hotel parking lot was free

no offsite laundry/dry cleaning service available

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

advertising stated there could be charges for pets it was never stated how much or why

i was the gym was better.

convenient and clean laundry area. extremely friendly staff!

being able to use a card to do laundry or having a change machine

staff. t hey tried to sell me a one time use laundry detergent for $30.

decent breakfast,coffee not bad either

kept hitting my head on the kitchen cabinet while at the sink

our food in the bar was fantastic and breakfast was amazing

the room service was prompt and delicious

the wifi stretched to the lawn of the capitol

desk was not forthcoming with info that would have made our stay more pleasant, like having a shuttle

slight issues with room service order. but nothing major.

laundry room available

could do our overdue laundry. breakfast omelette station was great

they do not have laundry room.

no laundry. no pool. only one elevator working.

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

pillows were too soggy no laundry bag no complementary breakfast

i didn't get to the gym and pool because i was thoroughly enjoying my television and bed

like that it was a pet friendly hotel

wifi didn't work, very noisy in the hallway and the alarm was set for 5:30 am and i didn't set it

loved that a great bar and resturaurant are on property. great food and drinks and servers!

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

location to take the bar exam

the room service was careful about food allergies

the kids enjoyed the pool

staff were helpful, and we had a free laundry

you have to do your own laundry/ delivery pick-ups

some wifi issues.

the breakfast

was unable to even log in to the free wifi due to a system malfunction it had poor signal strength so it probably

of parking but that was due to snow and others not knowing how to park

breakfast but great location

breakfast was great and there were many options

the adjoining rooms were perfect for adults and kids to have their own spaces

lots of variety for breakfast, staff were great, room was perfect

warm pool

the outdoor dining/ fireplace are was super cozy and the gym was impressive

friendly and helpful, very comfortable room (king bed room), easily accessible hotel with good parking

the pool and fitness center

after a while the pool had a slight fishy smell (unsure where the smell was coming from however noticed while

no towels! asked at front desk and was told we had to wait until laundry was done.

breakfast

the breakfast had a lot of variety and was

close to thruway very clean nice breakfast friendly staff

had trouble with our wifi and i asked him and he just gave me a number to call

very dirty we didn t even have clean towels and when we asked we were told they haven t done laundry yet

easy check in. friendly staff. laundry on site.

it was supost to be smokeing and it wasnt and no wifi like it said

they need to get new beds, we had no lamps just a big light on the wall, and the wifi was awful

key entry to room, no breakfast. slow wifi.

good facitilites- laundry room, pool, good breakfast

was clean and smelled good, free parking and convenient location

easy access, parking, etc

the breakfast and friendly staff.

actually made so that it did not close so the entire window was exposed to the nearby road and parking lot

were no laundry soaps that could be dispensed in the laundry area

the laundry was clean and we were able to get quarters at the front desk for the machines

congested parking spots; bf was poor; overpriced rooms;

small area for truck parking offsite. was using rental truck and car carrier. no night lighting.

the rooms are clean, reasonably priced and they even have rooms set aside for pets

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

laundry facility needs to be complimentary

the only complaint i would have is it didn t have an area to do laundry.

we loved the complimentary breakfast with pre-made omlettes, automated pancakes, full-size muffins, and flavored

it is well situated, close to the highway and close to albany and with a huge parking.

it was under construction and i had read that they were working on the pool and the exercise area, but i had

great location and great breakfast selections

booked this hotel for family getaway but my kids was unable to use the swimming pool and room wasn't clean daily

sure when it's going to come in at all so that sucked we did get to go into the pool with our kids

the parking lot was cluttered with construction materials, and we paid over $300 a night for this

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we got to do the laundry which was great

very nice room, ample parking, very helpful staff. good selection at breakfast.

friendly check in. friendly staff. nice gym.

personnel were all wonderful. free parking. the included breakfast was much better than