the washers in the laundry room didn t work.

that i was able to wash and dry a load of laundry for 1

what was a lot worse was that staff was talking loudly in the corridor and at the laundry room adjacent to our

filthy, everything was broken, no change for laundry

laundry machine and vending machine definitely adds to it

in the shower curtain, not had tiny bird feathers in the towels (are there birds nesting in the laundry area

was very rude the desk people were rude and a cleaning lady cut us off with a bag of laundry as we were getting

the smell everywhere is horrendous, smells like a mix of cigarettes, sweat, weed and dirty laundry

someone was doing laundry at all hours of night i kept on getting

there are absolutely no amenities-not even a functioning laundry

the place was very beautiful and easy to find. ample parking.

free parking was abundant and the location is extremely convenient for state buildings, suny and tourist

the facility itself is huge inside with a great bar and very knowledgeable bartender

i came to albany for the bar exam, which was very stressful, but the staff was incredibly kind and the rooms

got the carriage house for our group. large and nice. parking included.

or groups, a well-stocked kitchen available around the clock, business facilities, and a laundry

there is a help-yourself kitchen that has some good basic breakfast items

wifi was a little slow.

parking fine!! dont park on the street!!

great location. comfortable mattress. clean room. well stocked kitchen. i would stay here again.

room was upgraded to one that had a full kitchen so i could cook my dinner in my own room

pleasant informal breakfast

breakfast was disappointing

great welcome - lovely property, wifi works, breakfast wonderful.

loved the baked goods in the kitchen late

laundry services available on site. it is near the albany law school and albany medical center.

laundry access

the linens smelled so fresh and my room smelled like fresh laundry

wonderful pool and spa

pool, clean spacious rooms with fridge, microwave and keurig in room

made to order breakfast with many options and friendly, competent staff - convenient guest laundry facilities

location parking availability and laundry

room was big enough the restaurant was excellent the facility was wonderful ( the have laundry machine in the

only one guest laundry in such a large hotel.

was construction all around, thus the problem with parking

should be closer to the bistro it seems a little random to have an ice machine next to the laundry machines and

and the hotel couldn't help us but they decided to put little kids next to us and they were up until 2 am

kids and adults running and screaming through hallways into the middle of the night

swimming pool and jacuzzi were good

easy parking

staff. t hey tried to sell me a one time use laundry detergent for $30.

being able to use a card to do laundry or having a change machine

convenient and clean laundry area. extremely friendly staff!

too basic breakfast

the ppl/kids playing tag all hours of the night

easy to find, pet friendly, clean with a comfortable bed.

pet friendly, then when we went to check in, they told us they didn't allow pets,, but wouldn't

well kept up even if the structure is older. convenient to highway. easy parking.

breakfast was fine, waffles, cereal, juice, coffee

location & cleanliness & pet friendly

the hotel also had a very clean and quiet gym

beautiful! i was really happy that the gym was open 24 hours.

room service at all so room not made up we were there 3 nights, we were not advised this do not

shuttle car was offered to any location

only room

the room was not properly cleaned. dirty laundry left in the room

housekeeper was carrying dirty laundry with bare hands in the elevator, some of the linen were dragging on the

no laundry. no pool. only one elevator working.

they do not have laundry room.

could do our overdue laundry. breakfast omelette station was great

room immediately b/c it smelled like a dirty/sour towel that had been left in the bottom of the laundry bag wet

there is dirty sheets from the laundry press on my bed

no room service,

we were placed in a room that conjoins with the room next door, and we could hear kids screaming through bath

no room service at the property.

you have to do your own laundry/ delivery pick-ups

staff were helpful, and we had a free laundry

pleased with cookies @desk & variety of items at complementary breakfast

proximity to downtown, wifi was good

wifi didn't work in my room

clean room and pool.

was not very comfortable and the pool is tiny, not for laps but good for young kids to splash in

breakfast was great, with tons of options

the cold pool.

the staff, especially at the included breakfast was extremely pleasant and made sure everything was well stocked

is amazing, room clean and comfortable, access to needful things such as laundry room and fitness to customers

laundry room was not available

they changed the room but the other bedroom had sheets and pillow that smelled like dirty laundry

had laundry facilities on the property the staff was scarce, but chelsea at the front desk was friendly

property is clean, laundry room on site, microwave and fridge in room. staff very friendly!!!

we went there for the ny bar exam and you could walk to the venue in 10 minutes

could have have water or juice available at breakfast

breakfast was pretty disappointing, i usually stay at the hampton inn and their breakfast has eggs

free breakfast and bar area. comfortable rooms

in addition, the fitness center has no working water cooler, and the pool was closed and drained, even though

did not use it but looked good as well as the diy laundry

we had a full kitchen, they have storage rooms for guests and free laundry

outside fire pit, breakfast included, clean pool environment, tech friendly, free laundry room, well supplied

complimentary laundry was a huge bonus especially with kids

free laundry, pool

guest laundry service, breakfast very good, bed very comfortable

i did enjoy the clean room breakfast and laundry facilities

there was not enough hot water to allow guests to shower in the morning while they were running laundry services

only laundry dryer is not working

was across from the guest laundry room, heavy traffic during the night, a lot of people wandering the

they charge for laundry

gym, laundry were a big plus

children enjoyed the pool and gym

it s a top notch facility with excellent location and a great pool and breakfast.

great in room amenities, kitchen

room was disgusting hallways stunk of cigarette smoke. couldn t access the laundry room

there is a broken laundry chute directly across the hall and the door was broken

laundry room out of order.

laundry on premises

went to use the laundry after three loads of wash discovered both dryers didn't work so wet clothes for two

parking

good amenities and easy to get to and has lots of parking

warm pool

it had a bar, a pool and a workout space

with so few guests there, i feel like it could have been open for time slots like the pool

the front desk staff were fantastic. food at bar downstairs was very good.

all fine, no real complaints. bar and dinner was excellent.

gym and location were great. onsite restaurant and bar was also very nice.

you have a pool and kids swimming hut all windows are clear as day for anyone to see inside

the pool was nice. the room service was very nice and the front desk at check out was very nice.

loud kids running and screaming through the halls

breakfast has plenty of choices

breakfast was great

lobby and bar decor. the gym is nice.

the reasonable price, comfortable bed, and lovely pool area

i loved the pool and the minimalist gym

room, bed, breakfast, service, staff, pool, and everything

airport shuttle. hot breakfast. close to the airport.

2 of my granddaughters live nearby, and we were allowed to have them over to play in the pool

great value for the price indoor pool and breakfast

inhouse dining room (restaurant and bar), customer personal laundry

there's a nice guest laundry room as

was excellent and the laundry prices and availability exceptional

laundry room on-floor was an unexpected amenity

chose this hotel specifically for the free airport shuttle

clean. spacious. easy parking. kitchen. good shower.

nice, clean room with functioning kitchen. comfy bed. breakfast was adequate

room main room and kitchen were in bad condition

great free parking in front of the property

old, stained carpets in the room, hot tube was not working, very loud machinery noise in pool

pool, breakfast, parking, bar everything i need right there

the breakfast was excellent.

new and modern feel well designed living space with mini kitchen that was well stocked with essential tools

my kids would have liked a comforter or quilt

the complimentary breakfast was great

they were sensitive and allowed us to use the laundry room after hours

spacious a guest laundry plus an excellent breakfast

the hotel laundry facility was an added plus

in the breakfast service was such a joy to be around

the hotel was very clean and the breakfast was great.

there was human hair clinging to the walls of my shower and there was dirty laundry dumped in the hallway all

very clean facilities, including pool and fitness center. lounge and bar space were nice.

having the coffee/breakfast shop across the parking lot was a plus

very clean facilities, including pool and fitness center. lounge and bar space were nice.

airport shuttle and very close to airport

we have provided laundry facilities

pet fee, $75 for the stay. which in our case was just the one night.

room was clean the beds were nice n comfortable my girls love the pool and the staff was

perfect for family and little kids vocation. room is stylish we were checked-in in 5 min

we enjoyed the pool and where very happy with the amount of space and the kitchen in the room

good facitilites- laundry room, pool, good breakfast

also the treadmill in the gym was broken

good breakfast. good location .

hotel was very clean and the kids loved swimming in the pool

hotel was very clean and the kids loved swimming in the pool

was too old, the bed was not comfortable and no sunshine, the room was too dull and near the laundry room

bar and restaurant for dinner very good

only disappointment was the amount of (pet/animal

kids had a blast and we got to relax and eat some delicious food

pool isn't open a little later

pet fee is higher than luxury hotels

only thing i did not like is the fact that the hotel's location was a bif far from the ny bar exam

the bar and restaurant were closed. understandable under the current circumstances.

ability to get breakfast at either the coffee bar in the hotel or the restaurant was a plus

it does not even have a small store in the lobby and the gym equipment is

the laundry was clean and we were able to get quarters at the front desk for the machines

were no laundry soaps that could be dispensed in the laundry area

the rooms are clean, reasonably priced and they even have rooms set aside for pets

congested parking spots; bf was poor; overpriced rooms;

) + easy free parking + bible in the room + quality toiletries + cozy lights + indoor swimming pool + fitness

nothing worked the pool, laundry, or fitness center.

common locks on entrance to laundry dont work

laundry room had dirty needles as well

dirty laundry (bed sheets) in hall

laundry beads scattered behind bed and night stand air conditioner didn't work went to go buy

more ice machines, we stayed on the second floor and going to the other side of the hotel in the laundryroom

laundry on site

laundry from previous guests in room

the dryer was broken and i was told it was working so i went to the store (special trip) to buy laundry stuff

bathroom was not 100% clean, bathtub drain did not function (making it a challenge to bathe the kids) and the

no laundry services

guest laundry was gross!

dryer in laundry wasn't working.

laundry facility was broken and they were not sure when it would be fixed so we changed

wyndham hotel, laundry room disfunctional, broke gym equipment

the wifi was very good and the

the room was non smoking but reeked of old smoke

hotel shares a parking lot with a busy bar that is open until 4 am

hotel was extremely easy to get to and there was ample parking, even on friday night when the restaurant and

hotel shares a parking lot with a busy bar that is open until 4 am

oh , laundry facility on site next to the ice machine

the spa tub is falling apart and the bed is very very outdated and uncomfortable

poor wifi

it was non smoking

all over the parking lot

the only complaint i would have is it didn t have an area to do laundry.

no laundry facilities. evening desk clerk was indifferent to our need for a luggage cart.

laundry facility needs to be complimentary

good location, breakfast provided

complimentary breakfast was excellent compared to most

was a problem in the laundry room the hotel staff was not aware of

the laundry room was out of service.

laundry machine and dryer always broken

due to covid, the restaurant and bar were not open. bummer!

the shuttle driver at 5:30 am was amazingly upbeat and helpful for the time of morning

they even have a laundry room

laundry facilities, indoor pool.

room was spacious and they have laundry room.

they did not repair it that day, even though my laundry had been in the washer and i had to pull it out

we also were told there was no laundry for use even though they showed it on the booking websites

the kitchen really helped make our stay comfortable and easy

the pool was clean and heated for the kids and they had a great time

the breakfast was amazing and had something for

very clean room, pool and gym areas

the heated pool was excellent

location and price. laundry facilities were a help, but expensive to use.

the laundry room wasn t open

queen beds. laundry facility

i think our room was near the laundry service and it sounded like the dryer was going at 10 o'clock at night

the place was clean and well kept. breakfast and gym were wanting but the price was right.

i needed to use the laundry, they really need to put in a change machine that changes dollar bills into quarters

front desk doesn't have a sufficient amount of quarters for the on site laundry

i was given towels which i offered to take to laundry room but was told i couldn't take and that they would

breakfast was good

continental breakfast

the lack of breakfast options

across the parking lot is a great japanese steak house

the bar area is right in the lobby where you check in, where 8 people were noisily drinking and

the room was upgraded which was a pleasant surprise. breakfast in the morning was delicious

parking is right there nearby

we got to do the laundry which was great

seemed old, couldn't do my laundry as the dryer was faulty and my bathroom was licking water to the other

we were pleased with the location. the staff, breakfast, and room comfort.

to room i booked said king with 2 sofas, only a king was there, and no 2 sofas so no place for kids to sleep

staff was pleasant and kind; gym pretty good; the spinach-egg crustless quiche

no restaurant or breakfast

breakfast time too short

loved pool and workout room availability

close to stores great pool

stated heated pool but it was not heated.

and i was allowed to use the commercial laundry facilities when the guest laundry was unavailable

shuttle services were only to/from airport laundry area not accessible due to renovations

staff was not available at front desk: they were in the laundry room folding laundry (i never saw any actual

there was no laundry room

close to airport with free shuttle service. clean rooms with complementary breakfast.

room was clean and their guest laundry is free!

the hotel advertised having guest laundry

the pool hours were long for the kids & the breakfast was

pool little cold. couldn't connect nintendo switch on wifi

on the tap bar and grill. i was under the impression that it was a restaurant.

people were siting next to my room door smoking and laughing with loud music

first room was a smoking room,half the lights didnt work and shower didnt work either

asked for a non-smoking room and got a smoking one

didn t think to ask for a non smoking room

was super dirty, sketchy, damaged, and was a smoking room complete with burn holes in the bedding

was embarrassed to bring my mom to a hotel where the halls were lined with dirty laundry bins

nice large lobby to hang out, laundry room, room was nice, beds & pillows were very comfy

no offsite laundry/dry cleaning service available

hotel is clean, comfortable, with many welcome amenities: a lovely great room with a fireplace and television

parking is an ongoing struggle due to the original property s limitations.

the parking lot was on a hill and sometimes the traffic made it difficult to turn left

lovely that we were close to the laundry, on the first floor, and close to the restaurant.

location, gym, laundry, new property

piles of dirty laundry in front of the bedrooms doors, in the halways

the drinks at the bar were way overpriced. i paid 3 + dollars for a perrier

free and ample parking

we re still bringing loads of laundry up stairs

wish we had more time to enjoy the pool

location, parking, modern room

we were not informed that you must request room service

was great from professional friendly staff, clean and smoke free rooms, pool and gum were great options also

shot out to the laundry crew great recognition and credit

wifi broken

had to pay parking and only 1 car per family

stay, kids were able to use the pool which was a huge plus

clean ,& comfortable indoor pool two parking lots only down side was the breakfast very very limited

dirty laundry bins stored by exit doors

no elevators so it was tough dragging all my stuff up the stairs and no guest laundry.

the gym was an added bonus

also, the lighting in the parking lot is dark

no outdoor, pet friendly dining /conversation area

pillows were too soggy no laundry bag no complementary breakfast

enjoyed having a sports bar and grill on site so didn't have to leave hotel for supper

very near rpi. sports bar in building. staff was fantastic. highly recommend.

i have to nitpick, i'd say the gym was little small with only one elliptical and if you are looking for that

clean, updated room. comfy beds. daughter enjoyed the pool. staff responsive.

have issues with scented laundry soap/dryer sheets

hostest is great property is beautiful and very clean breakfast is amazing

a most welcoming grand old mansion, a glimpse into the past, while she serves up a individualized breakfast with

there is also private designated parking for free

on top of that the owner was extremely rude and berated us because we arrived at the agreed upon early check

they have a decent fitness center and pool

grab n go offered a pretty good variety. pool was open and spa was great. close to i-90.

newly renovated. nice breakfast included with many choices. comfortable room and bed.

didn't really eat breakfast

no bar or restaurant near by and the only convenient store across the parking lot was closed by 10pm

wifi never worked

great value. extremely clean. friendly and helpful staff. good wifi! quiet.

incorrect wifi password dirty room fridge had old food

wifi wasn t good but considering the budget rate of the room i didn t mind it too much.

good wifi

thin walls, dated rooms & exterior, dark, was supposed to be non-smoking room, but the stale tobacco scent was

the wifi was very weak though i was told it will be fixed very soon

non-smoking room i booked reeked of cigarettes when i got there

the wifi was pretty slow, but free

a little shabby, and sketchy wifi

there was adiscarded syringe and pair of gloves in the parking lot

was a lingering smell of smoke in our non-smoking room and they let us switch to a new room no problem

wifi heat wasn't working well not enough big towels bathroom was kinda small need vending machine

staff was nice. good wifi.

have stayed at motel 6 for years due to pet policies but this might be the last time

no public laundry which is something i often see at other places

the staff are very friendly and it's nice that they have laundry services

the room when i told the staff at the checkout about it, she all she said it already went to the laundry and

they have a clean laundry room

laundry

gym is complete with the basic equipment a big plus is the room comes with a microwave and the laundry room has

coffee bar area was filthy

close to casino

parking

the entrances to the parking lots had so much snow: couldn't get in or out

clean, comfortable, friendly staff, pool and free breakfast

the hot tub and the complimentary breakfast

no access to pool due to covid

mesmerica 360 , duke's restaurant & casino

breakfast was great. great location

and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the laundry

i didn t mind at all, but my kids said the pool was a little too cool.. not my opinion though

parking space and amenities inside the room

breakfast was very good and well stocked and clean

was very big and well equipped breakfast was good, and hotel facilities were excellent, from the gym, to the

have pool, spa, fitness, laundry

issue was difficulty of parking

park that was hard was parking and trying to find a place to park because parking lot was always full evening

breakfast was not available because of covid, which is understandable, as was the lack of room service, but

large bathroom. room was comfortable. free wifi

i had to drive 28 mins to a laundry mat

were attending an event at rivers casino and it was located a short walk away

open the pool already

easy drive. close parking.

the lobby is comfortable and inviting and the gym is ok, but that's not enough to make the price worth it

better access to the laundry facilities. had to wait a while to use the washer and dryer.

everything: breakfast, dinner, social hour, laundry facilities, awesome treadmills w/ tvs, room, decor, green

we liked the self-service laundry in the building

the free breakfast was good, the room was great, the wifi was of adequate speed to stream plenty of porn, and

amazing and wonderful hotel, location, staff, rooms, pool, view of river, breakfast and comfort.

was a little bit noisy on my floor, kids running in the hallway

tell you room service every-other day

pool was a bit cool

lots of parking. fine for a stop over on a long drive

rooms and bathrooms, friendly staff, private and quiet area for working on your ipad, coffee and wifi

laundry facilites on site. staff very helpful

laundry room was in 4th floor which was not convenient at all and costs 4$ for one run

room was clean, pool was great. no complaints. stayed 1 night.

the gym was a bit small and did not have enough weights nor a bike. this could be improved upon.

cleanliness, friendly staff, location, food, parking

laundry

laundry room was decent

the had a nice grab and go breakfast because of covid

the breakfast was cool i liked making my own waffles.

my dogs are my children and have to stay at the pet lodge while i work

room indoor pool till 10pm is definitely a plus breakfast was great very clean hotel will come back when

the room was very spacious and clean. we enjoyed the pool as well.

great location, room was very clean, breakfast had a nice selection.

the continental breakfast was by far the best i have ever seen.

was warm and we had it to ourselves beds were comfy staff was helpful and we were able to enjoy breakfast before

excellent breakfast choices, very helpful staff

the breakfast was amazing!

breakfast could have been better. same food each day. the bread and yogurt were not good.

did not eat breakfast.

ample parking. a place for the family to be and for me to work separately and uninterrupted.

they had a laundry room

going to the side exit was in need of a serious vacuuming and someone left a pillowcase of dirty laundry on the

only a single elevator operating during our entire stay, and use of laundry facilities were troublesome due to

relatively new hotel. good location. clean room, great breakfast, internet and parking included.

nice new home, big rooms, good pool,free parking,good staff,good wifi

once in a while the whole room would subtlety vibrate, as if there was a giant laundry machine running with an

down food service area @ 9:30 sharp (turns lights off and places garbage bin to block entrance) laundry room

free laundry washing/drying

having a laundry room available free of charge was unexpected and appreciated

we did our laundry for free while we were here

great breakfast. convenient location. very good parking. good bed. nice bathroom.

the room and breakfast were very nice. it was well kept.

the staff was very friendly, the room was clean,and the breakfast was great.

also, the parking situation was somewhat inconvenient

front desk was amazing & helpful breakfast and server were amazing server went out of her way to accommodate